Skip to main content

Get ready to travel

To ask all about our Passes, reservations & more

12171 Topics
A
ahmed7New aboard
asked in Train connections & reservations
Pass Cover Number

Hello! I am travelling within then next week and am trying to use travel.b-europe.com for some of my reservations in France, which requires a Pass Cover Number. However, I have purchased a Mobile Pass which from my understanding does not get a Pass Cover Number. I have tried to contact support but with no luck. Can someone here help me to get the Number?

1
A
Railly clever
2 years ago
E
EddoRail rookie
asked in Train connections & reservations
Travelling to and from Italia with Interrail Mobile Pass. Where to book e-tickets?

Hello, me and three friends are planning our trip through Europe that will take place in July. I’m wondering what the best website is for booking seat reservations to and from Milano? Italiarail came up, but apparently it only allows Interrail Paper Passes and we all have Mobile Passes. To specify, we don’t need tickets but only seat reservations.Grateful for any help, thanks in advance!

2
A
Railly clever
2 years ago
M
Melisa SeverNew aboard
posted in Travelling by train
Luggage limit

Hi, I am an Erasmus student in Poland. I’m planning to return my country, Turkey with interrail. I want to learn about luggage limits. Thank you,Melisa Sever 

2
M
Railmaster
2 years ago
Chiara Pontin
Chiara PontinRail rookie
asked in Eurail & Interrail Passes
Refund for won pass or extension possible?

Hello everyone! Quick question, I hope you can help me. I have won an interrail pass on a social network competition, but lots of month have passed and I don’t think I will be able to use my prize. I didn’t activate it or anything, I just have the code but never used it. Should I consider it lost? Can I get a refund even if I didn’t pay for it? Can I extend it somehow/also by paying? Thank you in advance guys!

5
seewulf
Railmaster
2 years ago
E
emanuelledeckersNew aboard
asked in Train connections & reservations
Reservation Arnhem - Split necessary? It says ''you can buy but not required'' and ''no price available''

Hi There,My friends and I (a group of four) are looking for train reservations from Arnhem (Netherlands) to Split (Croatia). On some trains it says “You can buy a seat reservation if you like but it's not required.” It also says there is no price available. Does that mean we are safe to go or do we have a chance of not entering the train because we don't have reservation? Thank you in advance!!! 

2
seewulf
Railmaster
2 years ago
A
AlexBlancoNew aboard
posted in Eurail & Interrail Passes
Don't know what Pass to buy

I'm not certain about how many days I would need to use out of my pass to take night trains, as on the web says that I would only need a day, but on my app on all the journeys with trains that arrive after midnight it says +1day.

2
seewulf
Railmaster
2 years ago
P
PompieRight on track
asked in Eurail & Interrail Passes
Travelling multiple times from and to country of residence (Belgium)

Hello! I have a question that perhaps only Belgian Interrailers might be able to answer. I have a 2 month Global pass for this summer and I am planning to do several trips with it, each starting and ending in Belgium. I recently found out that I will need tickets for the Belgian parts of the trips, as I will be able to use my inbound/outbound days for only one trip. Now how can I do this?In this community I learnt that Aachen Süd (Gr) is the border point I’ll have to use for e.g. going from Bruxelles Midi to Köln Hbf, but how can I buy this ticket? I am not able to enter it as a destination on the website of NMBS/SNCB.Or are there perhaps any other options you can suggest?  Thanks in advance for your help!

8
R
Railmaster
2 years ago
Lauren Green
Lauren GreenNew aboard
asked in Eurail & Interrail Passes
Do I need to start with London if that’s the city I’m flying in to or do I put the first destination I start using the rails?

Hi there - just wondering when building my route. Do I need to start with london if that’s the city I’m flying in to or do I put the first destination as Paris if that’s my first stop with using the rails?

2
M
Full steam ahead
2 years ago
E
Full steam ahead
Elderly travelling
asked in Eurail & Interrail Passes
Do first class pass holders get access to the private lounges in St Pancras International if you have a Standard Premier ticket booked?

Do first class pass holders get access to the private lounges in St Pancras International if you have a Standard Premier ticket booked?

2
M
Full steam ahead
2 years ago
milou6
milou6Right on track
asked in Train connections & reservations
Reservations not appearing on app for Global Interrail Pass

I have booked reservations on the interrail website and the email confirmation states that “You can access and manage your e-tickets in your interrail account. too (though they might take up to 30 minutes to appear there).” I cannot see them on the app! I have looked. Do I need to add them all manually? Travelling as a family so that is many reservations and trips to add! 

2
milou6
2 years ago
H
hellohelloRight on track
asked in Train connections & reservations
Are seats reserved via interrail/eurorail valid if the local train carrier says the train is sold out?

I’m trying to book a train from Stockholm to Copenhagen on the 23rd June. On the Swedish train website (sj.se) nearly all trains are sold out on this date (which makes sense because its just before midsummer so would be a busy time), but on the interrail reservation system it shows tickets available for nearly every train. Has anyone faced a similar situation? I’m concerned that if I book a reservation via interrail there may be a mistake and the reservation not actually valid. I’m traveling with a young child so its fairly important that we actually get seats as well as just not being thrown off the train.

7
A
Railly clever
2 years ago
V
VoravutRail rookie
asked in Train connections & reservations
Can not reserve seats from Bolzano Bonza to Munich

Dear all,  Need some help please, Im trying to reserves seats from Bolzano to Munich leg, but the system saids that  “ONE OF THE LEGS OFYOUR JOURNEYCOULD NOT BEBOOKED.”  Please send attached picture.MomIs this a system error? How could I reserve a seat, kindly advise, thank you very much.

2
V
2 years ago
L
lexjanssenNew aboard
asked in Train connections & reservations
Prices temporarily unavailable Bruxelles to Lyon

Hi everyone! I am trying to book tickets from Bruxelles midi to Lyon Part Dieu on the TGV (17-7-22 and 23-7-22) but the interrail site says that either all placed are booked by card holders or that the prices are temporarily unavailable. Is there some other way we can book the tickets? We have a mobile pass btw. Thanks!

3
R
Railmaster
2 years ago
Boogie
BoogieNew aboard
asked in Travelling by train
Voyager avec un chien

Bonjour, est-il possible d’acquérir un billet interrail pour le chien qui nous accompagnera en France et en Italie? 

2
M
Full steam ahead
2 years ago
Manuel Pons Romero
Manuel Pons RomeroRight on track
asked in Eurail & Interrail Passes
Pays de départ pass global

Bonjour, je réside en France, mais je voudrais partir depuis l'Italie pour aller en France puis rentrer en Italie. Est-ce possible de partir d'un pays autre que son pays de résidence avec le pass global? 

4
M
Full steam ahead
2 years ago
Nanda Kumar
Nanda KumarRight on track
posted in Travelling by train
Racial discrimination Venice to Rome in train

Really very disappointed after travelled from venice to rome . As not only on this trip but other trips as well faced discrimination and really in future will not recommend anybody to travel in eurailIt seems conductors in train treat people based on color and origin as we are citizens from USA 

2
seewulf
Railmaster
2 years ago
I
IsmenaORail rookie
asked in Eurail & Interrail Passes
Rail Planner not letting me choose my start date

I’m supposed to travel on 13/07/2022 but when I go to choose my start date in the Rail Planner app I am only able to pick a start date from the 16/07/2022 onwards. I’ve emailed customer support about this but they seem to be taking at minimum three weeks to get back to any query which doesn’t leave me a lot of wiggle room. I’ve tried removing my pass and re-adding and no luck, anyone have anything else I can try???

3
R
Railmaster
2 years ago
D
DSimardRail rookie
asked in Train connections & reservations
London to paris June 27

I want to know if there is availability for reservations for 7 on the Eurostar London to Paris on June 27….  If there is no reservation availability it doesn’t make sense to purchase the Eurail pass. It’s unfortunate you can’t find this info prior to purchasing!  Can anyone help me out?  

3
R
Railmaster
2 years ago
Rachel Horan
Rachel HoranRail rookie
asked in Train connections & reservations
Booking reservations from Madrid to Barcelona. Alternatives?

Won’t let me do it through the app. Is there anyway to do it advance before we are in Spain?

2
M
Full steam ahead
2 years ago
C
Céline WezenaarRail rookie
asked in Train connections & reservations
Pass cover number needed

Hi all,I am trying to make reservations for a train on interrail.eu but it does not show any seats available, however on travel.b-europe there are seats available but they ask for your pass cover number, but you don’t have that on a mobile pass? I already made a request for the customer service, but it is pretty time sensitive, because there is only a one train that has still seats available and we really need to get back that day. Hopefully someone can help us! Thanks a lot!  

3
A
Railly clever
2 years ago
A
anphilippaRail rookie
asked in Train connections & reservations
IC Kopenhagen - Hamburg reservation mandatory? Conflicting information

Is the reservation for the IC from Kopenhagen to Hamburg on June 23d at 23:54 mandatory? The interrail app says no, the Deutsche Bahn app says yes for the journey from Padborg to Flensburg. And if yes - where can I geht the reservation? The Deutsche Bahn app tells me everytime that an error occurred.Thank you!

3
A
Railly clever
2 years ago
Constantin Onutu
Constantin OnutuRight on track
asked in Train connections & reservations
Pass Cover Number for seat reservation (Mobile Pass)

Hi! Can you help me with this problem? I need a Pass Cover Number for seat reservation. I already sent a message to customer service, but I didn’t receive any answer. My travel starts in one week. Also, I have some problems with seat reservation in Norway. I called Entur and they made me wait a long time without any answer. I hope they will tomorow!!! Thank you!

2
Constantin Onutu
2 years ago
T
Th14eresaRight on track
asked in Eurail & Interrail Passes
Trip created in error/unable to attach passes to real trip

I downloaded the App on my phone - App then asked me to create a trip, thought i needed to add each leg of the trip as “My Trip” but have since learned that i don’t (ie. Paris to Colmar) I created a new trip for our overall trip (Europe 22) however the app won’t let me add my passes to the Europe22 trip only asks for a paper pass number and we have the electronic pass and doesnt accept our electronic pass number.  I also can’t delete the previous individual trips (Paris to Colmar) where our passes are attached.  We don’t travel until August 2022 - is there a way I can:Delete the inidividual trips where our passes are attached without it deleting my pass? No tickets have been booked here How do i attach our passes to the Europe22 trip i createdThank you so much for any assistance

3
T
2 years ago
O
olcowNew aboard
asked in Eurail & Interrail Passes
Pass Cover Number Needed

I need a Pass Cover number for me and my partner in order to book through travel.b-europe but do not have one on our mobile passes.Hoping for a quick resolution as the prices on reservations continue to increase and there are 0 trips for this route that do not require reservations through the external site that is given to us by Eurail.  

1
A
Railly clever
2 years ago
L
lucasmeggyesiRail rookie
asked in Eurail & Interrail Passes
Pass cover number.

Hi,I am attempting to book a train from Paris to Lyon, however when I go to book it says I require a pass cover number. I do not have this number as I have a mobile pass. I urgently need to book in order to secure a seat.Could anyone possibly help?Thanks so much 

1
A
Railly clever
2 years ago
Terms and Conditions & Privacy PolicyCookie settings