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11784 Topics

M
MightyMadsRight on track
asked in Travelling by train

ICE High speed train punctuality?

I am traveling with my family to Italy with Interrail passes on the 24th of May this year. One of our legs is the high speed ICE train from Hamburg Hbf to Munich Hbf. Unlike the other legs on our journey, this one has worried me a lot. Partly because of the track work happening between Göttingen and Kassel, but also the allegedly alarming rates of delay this particular route, somtimes up to over 100 minutes. It is also an overnight train. We have another train to catch in Munich, going to Venice, but if the high speed train arrives on time, we have 90 minutes to spare before the next connection.Has someone had any experience with this route before and if yes, should I be concerned about this?

3
M
7 days ago
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Emma IlonenNew aboard
asked in Train connections & reservations

Travel days

I’m leaving for my first Interrail trip next week and I’m having a bit of a confusion. Can I add trips to my pass for the on-going travel day? Like if I’ve already travelled today but want to go somewhere else, can I add a new trip for today?

2
M
Full steam ahead
2 years ago
Sharon Sellers
Sharon SellersNew aboard
asked in Eurail & Interrail Passes

Lost confirmation email for mobile pass

Help! My daughter is on a train in Germany, having made reservations and getting on the train without activating her mobile pass.  She now can not find the confirmation email to activiate.  What to do?  Customer service for eurail pass said they will get back to us in 4 business days - but she is on the train now!  Any ideas?

1
seewulf
Railmaster
2 years ago
Samantha Gabay
Samantha GabayNew aboard
asked in Eurail & Interrail Passes

Global Pass Usage

Hi all! I am looking to book a post graduate Europe trip with my college roommates and was wondering what it would mean if we booked the 15 or 22 day Global pass? I see that it says we have 15 rides or 22 rides depending on the package we choose, but I was wondering if it means I have to use all the passes in a row? Or is it that I have the 15 rides for a certain amount of time and as long as I use them in that time frame it is one price? Any answers or advice will be helpful!

1
seewulf
Railmaster
2 years ago
D
denizyildizi345Rail rookie
asked in Eurail & Interrail Passes

Wrong country of residence

I have bought a global pass when it was on sale. I entered wrong country of residence (Germany). I am now in Germany but I am here only for a 2 months language course. I have not activated my pass yet and it was a mobile pass. I would like to travel in Germany freely like others.

2
D
1 year ago
Yazan Badarny
Yazan BadarnyNew aboard
asked in Eurail & Interrail Passes

choosing trip days

Let's say I bought a 5 days pass for 1 month.After I choose my first day to activate the pass,Can I choose whenever I want to use for the 4 days that left??In other words, can I change dates for the other days during the month? Or I have to choose which 5 days exactlt upfront to activate my pass??

1
seewulf
Railmaster
2 years ago
Dani Sanchez Rodriguez
Full steam ahead
Dani Sanchez RodriguezFull steam ahead
asked in Travelling by train

Delays because of corona

Hello, I’m travelling from Vienna to Paris. I’m going from Vienna to Frankfurt and from Frankfurt to Paris.My 2 options are the following:1) Vienna - Frankfurt 11:02 - 18:23Frankfurt - Paris 18:56 - 22:522) Vienna - Frankfurt 6:37 - 14:19Frankfurt - Paris 16:56 - 20:47So I prefer option 1 because is more direct and only 33 minutes to change and not having to wake up so early. My question is if any one knows if with corona there are any important delays and maybe that 33 minutes are not enough to change or even to reach the train.

3
Dani Sanchez Rodriguez
Full steam ahead
2 years ago
A
AaronapNew aboard
asked in Eurail & Interrail Passes

Exchange 4 day pass for 7 day pass

Hi, looking to exchange a 4 day pass for a 7 day pass, as need a few extra days for my journey. Planning to travel in the next week, and no response from other channels. Could you guys give me some advice on how to proceed? 

5
Bianca Pfanner
1 year ago
C
CatLover101New aboard
asked in Eurail & Interrail Passes

Starting trip after starting date of continuous 1 month pass?

If I buy a continuous pass for one month and name a starting date, is it ok for me to make my first trip after the starting date (though within the month of validity)?

2
C
1 year ago
E
ERoyoNew aboard
asked in Eurail & Interrail Passes

Can I buy *another* pass during the discount?

Hi, I’m planning a holiday for a couple of weeks and was trying to squeeze all the travel within 7 days in a month. But now it turns out there’s an offer for 50% discount on full-month passes. That’s great! already bought thatNow I was wondering if I can buy another 1-month pass to use later this year. It seems the offer ends in 3 days, and I still won’t have activated the first one. Will that interfere with the current pass or can I “hoard” another one? It seems too good to be true, wanted to check

1
M
Full steam ahead
1 year ago
Juan David Vargas
Juan David VargasNew aboard
asked in Train connections & reservations

Ferries included, reservations payment

Hi! I plan to buy a eurrail ticket that is for 22 days straight through europe. I have 2 questions:1. are trips in ferry included?2.If i book a travel let's say from Copenhagen to Stockolm and it says in 2 of the connection trains that I need reservation. Do i need to pay the 2 reservations? Do anyone know about this? Thanks in advance!

1
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Railmaster
2 years ago
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MariedlgNew aboard
asked in Train connections & reservations

refundable Tickets

Hey!I want to cancel a train with a sera reservation that I have booked on interrail website. My ticket says that it is refundable but on the interrail website when I want to delete it it says “not refundable”Is it normal? “Not refundable” is just for the booking fee ? Thanks !

3
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Railmaster
2 years ago
T
tin22tin22New aboard
asked in Train connections & reservations

How to book and which trains connects from Berlin Germany, Switzerland, Austria, Spain and France then UK

First time here, I am planning to start my schengen trip from Berlin Germany and would like to see the following countries like Switzerland, Austria, Spain, France. Then from France to UK. Anyone who could help me how to get and start by using train. Your help will be great. 

2
A
Railly clever
2 years ago
Lucy Robertson
Lucy RobertsonNew aboard
asked in Train connections & reservations

Reservation on High Speed Train From Paris to France

Hello!I have found the cost of a reservation between London and Paris (30 Euros) but I do not see one for Paris to London. We will only need a one way ticket to London. Where can I see this information before I purchase a Eurail Pass? Thanks!

2
M
Full steam ahead
2 years ago
Bianca Haw
Bianca HawNew aboard
asked in Eurail & Interrail Passes

What trains/trips are covered with the Pass?

What trains or trips are covered with the pass? I mean, other than the main cross country trips between destinations, I presume nothing else is covered to get to those main stations?

1
Angelo
Railmaster
2 years ago
B
BywayRight on track
asked in Train connections & reservations

Seat reservations not sent

@Nanja I purchased several batches of seat reservations on 3rd April, and three separate charges appear on my credit card relating to these purchases. However, the seat reservations were never sent to me, and I do not appear to have a confirmation number for them. I emailed your support email about this on 4th April, listing the seat reservations I had purchased, but have not received any response. I tried again today and still have not had a response.One of the trips I have is leaving in less than a month, so i can’t wait any longer for these seat reservations (or a response from your team). I have purchase some of the reservations again, but some of the ones I needed are no longer available. Could you please get back to me ASAP on this issue? 

2
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Railmaster
2 years ago
Femke van Zanten
Femke van ZantenRail rookie
posted in Train connections & reservations

Seat reservations Italy

Hello, Is it possible to make seat reservations via Italiarail? I can only see full tickets and no option for just a seat reservation. Or is there an other site that I can try? 

1
M
Railmaster
2 years ago
Rupert Downing
Rupert DowningRail rookie
asked in Eurail & Interrail Passes

Broken cell phone

Cell phone just broke in Turin.  Train to Paris tomorrow.  How do I show my pass ?

1
R
Railmaster
1 year ago
M
ManuLTNNew aboard
asked in Eurail & Interrail Passes

Interrail pass days

Good afternoon. Today i’m planning my summer trip with some friends, using our interrail pass, and we have a big doubt about something we are thinking to do. The question is pretty simple. If we take a train before the day ends, let’s say, at 23 hours, and we arrive into our destination at 6 hours of the next day, to say an example, will we be wasting two days of the pass? Or on the other side it’s only taken into account the date in which you take the train at first. Thank you very much.

3
seewulf
Railmaster
2 years ago
ndemchuk
ndemchukRail rookie
asked in Train connections & reservations

Pass Cover Number

Hello,I am trying to book a train reservation from Amsterdam to Paris on the b-europe website and it requires a pass cover number. I have a mobile pass and cannot figure out my pass cover number. I reached out to customer service a few days ago and have heard no response. Thanks,Nicole 

3
A
1 year ago
L
ldemeryRail rookie
asked in Eurail & Interrail Passes

Error adding mobile Pass; details do not match

Mobile pass will not load into my phone. I get an error message: “Your details don’t match.” But the details I entered (from the “confirmation email”) DO match. Has anyone else experienced a similar problem?

1
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Railmaster
2 years ago
C
CW22Rail rookie
posted in Train connections & reservations

Timetable for Lyria trains Basel Paris availability to make a seat reservation early January

I am  looking at the Eurail timetable for the Lyria train from Basel to Paris, for departure in early January. There are no trains available for that time period at the moment. Other providers like Deutsche Bahn already have  the time tables on line. I will not buy a Global Pass until I am sure I get a seat on this train. Don't want end up having to buy a full ticket for this segment. Any idea what the holdup is for the eurail timetable access to the Lyriia train ?  This is not even 3 month in advance.Claus

3
N
Railmaster
2 years ago
D
DriesRail rookie
asked in Train connections & reservations

Reservations costs Brussels- Croatia

How much would the reservations cost if I went from brussels to Croatia, which is I think a sleeping train from München to Zagreb. 

3
seewulf
Railmaster
2 years ago
E
Keeps calm and carries on
EkemkesKeeps calm and carries on
asked in Train connections & reservations

Tiicket office in Lyon

We had to change our reservations. And have to do that in Lyon at the station. We have only 28 min. Someone knows the station and the way to the ticketstore?

4
E
Keeps calm and carries on
2 years ago
Fabian Prischink
Fabian PrischinkNew aboard
asked in Train connections & reservations

Do the trains in England require a reservation, next to the Pass?

Hi, i will traveling in September from Austria to England. About the reservation in the train in England, is there duty or is all trains in England in the Interrail Global Pass inkluded?  Thank you! 

2
seewulf
Railmaster
1 year ago
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