Solved

Here’s a clearer and more concise version:I’ve reserved a seat but haven’t activated my pass yet. I’ve decided to change my travel date, but I wasn’t able to cancel the reservation. Can I make a new reservation for a different date and simply not use the original one?If you want it slightly more formal (for customer support), you could say:I have reserved a seat but have not yet activated my pass. As I need to change my travel date and was unable to cancel the original reservation, could you please confirm whether I can book a new reservation and leave the previous one unused? and would this affect in any way my past day travels?

1st or 2nd class? What benefits is ususaly included? Lounges? Seat reservation?

Hello, I’m Planning to take the EC 459 Canopus/EN 40459 from Mannheim HBF to Praha hl.n. I am aware the rule for sleeper trains is that you have to have a pass valid only for the departing date, not the arriving date.However, if the train scheduled for  23:40 arrival to Mannheim gets delayed and arrives past midnight, am I now unable to board the train? Thanks in advance!

I activated my pass. There is a screen showing  my pass number and valid dates.  do i need to add a journey to get the pass.

Is interrail in Portugal recommended?

Se perdo una coincidenza del treno comprato col pass interrail, devo pagare un altro biglietto nonostante abbia il pass interrail? 

This isn’t a question, more so a complaint.In the past, you could delete past journeys to tidy up your trip. I liked writing down my different options and then activating them. Or even adding journeys that I didn’t use my pass for to keep an overview of how much I’ve travelled.Now I’m no longer able to delete journeys in the past, even if I didn’t take them. It’s only something minor, but now I can’t have an accurate overview of how many kilometres I’ve travelled and how many places I’ve visited.Also, while I’m travelling, I can no longer see where I’ve been. I probably will be able to once the trip ends, but it’s still a downgrade in my opinion.

I have an Interrail pass. At the Interrail website I can only book a seat. At the Autrian railways I can only book a complete ticket, including trainfare + sleeping place.

Hello, I'm planning a trip to Ireland for me and my sister, and I had two questions. On the railway map I saw that almost all routes go via Dublin and are not really connected in between, which is difficult if you want to make a ‘circle’ and not visit the same place twice. I was wondering if anyone had experience with the busses in Ireland and if these are any good to travel between cities. Secondly, I was wondering whether some train stations or routes do not appear in the app. For example, I cannot fiend the city ‘Londonderry’ in the app, and it doesn't show any trainroutes to Ballina for example. Thanks in advance! It is the second time I'm planning a trip and my first time in Ireland, so I don't have much experience with these things yet :) 

Bonjour,  J'ai acheté un pass 4 jours 1 mois pour le Royaume-Uni. Quand je veux acheter mon billet via interrail.fr, on me dit que le trajet Paris-Londres n'est pas inclus dans mon pass. Savez-vous pourquoi ? et quelle est la solution ? J’ai visiblement la possibilité d’acheter un billet sur b-europe. Pensez-vous que c’est fiable ?

Bonjour, je pars de Brest vers Paris, puis de Paris, je vais à Milan. Je voyage deux semaines en Italie.Au retour, je fais Milan-Paris, puis Paris-Brest.Je ne peux pas faire Brest-Milan sur une seule journée.Le pass ne me permets de faire deux aller-retour (brest-Paris et retour et Paris-Milan et retour).Pouvez-vous me dire pourquoi et comment y remédier ?Merci de vos lumières

I travelled to Germany and Netherlands in April and have now bought a second pass to go to France in about 10 days. Unfortunately the spent April pass is still live until 8 May and I cannot delete it, nor can I change the pass on my new booking, which means I am unable to book my travel.Has anyone encountered a similar problem?

Sorry to be a bit dim but unless I can get on my first train in the UK I can’t go anywhere.So, in my trip I have my first journey which is on a Thameslink train to London.Once I have activated my pass, what happens?Will it give me a QR code and I just go to the barrier and scan it? 

Description of the issue:I made a mistake with my travel dates. Initially, I selected July 23rd as my start date, but my actual departure date is July 16th.I have already tried to fix it by deactivating my pass following the instructions in the app (using the three dots menu). Then, I set the correct start date to July 16th.In the Rail Planner app, I am now able to plan my trip starting from July 16th without any issues. However, when I try to make seat reservations, the system still only allows me to select July 23rd as my departure date, and it does not recognize the updated date.

To activate a pass on the mobile app I need A 6 digit passcode that is supposed to be sent to my phone, but I don’t have one yet. How do I get one?

Usually I plan a specific Route step by step.Now, on my way back home to Northern Germany, I'd like to take the night-train from Basel SBB to Hamburg and further to my destination (Salzwedel).If I plan with this destination, the system kicks me off the train at 5:30 am in Hannover and leads me on short way to my destination. So far, so bad, because I'd like to stay in the night-train till Hamburg and from there to my final destination Salzwedel.There is a travelday left, but because the train is leaving switzerland the day before, the return trip is used.My solution woud be to plan the trip VIA Hamburg (the route that by german rail app is proposed). But how to get this VIA in the railplanner-app?Any proposals to solve this issue would be fine.

I want to book the EN40237 from Stuttgart to Zagreb on 02.08.26 (20:31). But ÖBB says „Currently not reservable“. Does anyone know why? Strange thing is, i can book it from Augsburg to Zagreb. And one day in front (01.08.26) and one day after (03.08.26) i can book it from stuttgart to zagreb all the way.  

I have a 10 day pass. I have booked 3 tickets already and have them saved. I don't seem to have them on the pass yet. Can you enter them in some way ?Thanks all

I'm going to itali this year first we drive from Austria to Neapel then slowly back again

My daughter 23F and I 61M are traveling to Munich/Salzburg/Vienna in late June/early July.  I am trying to determine what type of tickets I need for the rail from Munich to Salzburg and then Salzburg to Vienna.  Any thought or suggestions?

Can I buy a pass with old passport number and then travel with pass with new passport number?

Hey everyone:) I want to book the eurostar from Brussels to London. In order to make a reservation a passport number is needed. Unfortunately my passport is no longer valid, so I first need to apply for a new one, which takes up to 2 months. How can I still book a reservation for the eurostar? As the reservations are limited I want to book in advance. I do have an ID number, can I use that instead? Any experiences ?Thanks for your help!:) Kind regards!

I have reserved tickets in a renfe station for train 09366(Cordoba to Ronda 10.16am). I cannot see this on the interrail app, but the man said it would be fine with interrail. What I don't understand is, if I cannot save the journey to my trip, how I can show my interrail pass at the gate?

Hello,I’m currently planning my Interrail trip and I’m having some issues with the connection between Italy and Switzerland. I want to travel from Milan to Basel SBB on June 9th, originally with EC 150 around 11:10, but I can’t manage to book a seat reservation for this train. On ÖBB and Trenitalia it says either “no seats available” or “temporarily not available for purchase”. On the Rail Planner app, it also says that seats for Interrail Pass holders on EC 150 are likely already sold out.Basel is not my final destination, but I need to be there before 17:30 to continue my trip. I tried to find other options than EC 150, but all the ones I saw are kind of blocked.Does anyone know if there is still any way to get a reservation for the EC 150 train, or what alternative routes you would recommend if it’s not available? I’m also open to using regional trains or other options if needed.Thanks a lot for your help.

Hi all, I'm travelling from Interlaken to Rome via Milan on the 2nd of August. I'm taking the following route:Interlaken West - Spiez - Domodossola - Milano Centrale - Roma Termini.I'm still yet to get seat reservations for the Spiez - Milano Centrale stretch. On the ÖBB and RailEurope planners, I see that EC61 from Basel SBB to Milano Centrale shows as 2 separate trips, from Basel to Domodossola and from Domodossola to Milan. I wanted to get in at Spiez to go straight to Milan. However, on the Interrail planner, the trip from Basel to Domodossola is not listed at all. Could there be any reason for this? Thanks in advance!