Solved

I need an earlier Eurostar from St Pancras international, London, same day to make a connection TGV in Paris. I have been unable both through Eurostar and Eurrail site to find a space to exchange Eurostar to an earlier time of day. I see there is only 50 minutes between supposed arrival (if on time!) to make 14 subways stops on a Friday in  Paris, not to mention the distance between above ground platforms to the subway/metro. Will I lose the $60+ booking fee I already paid on the Eurrail site? Meanwhile, each day booking and rates are increasing. My Eurostar/Eurrail bookings both made on the Eurrail site with my 1st class Eurrail pass for May 29 (14 days. It is the last TGV of the day (only 2 daily go to Les Sables d’Olonne, my destination. I have 2 case files waiting for answers from each of Eurostar and Eurrail customer service. This is time consuming. Help - Au secours! Un grand merci - thanks for your anticipated advice and you tube links to practical info.

I would like to travel from Chartres to Pontorson Mont St Michel (France) at 15:12 on 24 June.  I am getting an error message, “Not Included in Pass.” I would like to purchase the ticket but don’t see a button for the transaction.  What do I do? 

J’ai pris un pass global 4 jours pour aller en Pologne cet été, mais il est impossible de faire le trajet en utilisant un seul voyage du pass. Est-il possible de le changer pour un 5 jours ?

Hello,I bought a 4‑day Interrail pass. I planned to do: Day 1: Lyon–Zurich Day 2: night train Zurich–Prague Day 3: Prague–Berlin Day 4: night train Berlin–Paris (18h31-10h42 europeen sleeper), then Paris–Lyon two hours later. Does this work, or do I need a 5‑day Interrail pass?

I’m trying to reserve a sleeping compartment on IC 50417 night train from Krakow to Prague. I’ve tried on the cd.cz website but do not see where to add the Eurail global pass. Please help

Bonjour, Je veux voyager avec deux amies : l’une a obtenu son pass avec un concours Discover EU, et l’autre l’a acheté sur Interrail directement. Moi, je l’ai aussi gagné par un concours Discover Eu. Nous voulons connecter nos pass dans un voyage commun, mais nous n’y arrivons pas. Lorsque je crée un voyage sur le site interrail, je ne peux ajouter qu’une seule personne par voyage, et lorsque j’essaye d’ajouter la seconde personne la mention “Ce voyage ne peut être ajouté à votre voyage car les conditions de vos Pass sont différentes. Vous devez réserver vos places séparément”. J’ai l’impression que le problème vient du site car si je crée des voyages séparés je peux les ajouter toutes les deux mais jamais dans le même voyage. En gros je ne peux jamais créer de voyage à 3. Comment faire pour que l’on soit connectées toutes les 3 ? Je vous remercie par avance 

Hi everyone,I'm planning a 2-week Interrail trip departing from Paris (France, my country of residence) and I have a question about the number of travel days I need and whether a specific train is covered.Here's my itinerary:- Paris → Lecco (via Zurich)- Lecco → Padua- Padua → Bologna- Bologna → Genoa- Genoa → Nice (where we'll spend 3 nights)- Nice → ParisI understand that with the Global Pass, I get 2 journeys in my country of residence: one to leave France (Paris → Lecco) and one to return (Nice → Paris), and that these don't count as travel days.My question is about the Nice → Paris leg specifically. Since we're stopping in Nice for 3 nights before taking that train, it will be used on a completely separate day from the Genoa → Nice leg. Does it still count as the included "return journey" in my country of residence, or does it need to be on a travel day?And just to confirm: does the app correctly calculate 5 travel days for this itinerary, or should it be 4?Thanks in advance!

We will travel to Spain next week, starting from Germany and using the Deutschlandticket to Kehl and a train ticket Kehl-Strasbourg, so our first travel day will be a normal international travel day. Will we be able to use the saved outbound journey day for another trip later on? We have 10 travel days in 2 months passes.

Hello togehter,we had two Reservations for the train AVE02591 from Sevilla to Barcelona at Monday, 04.05.2026 at 09:34 o’clock The train wasn’t listened in the timetableof the trainstation  in Sevilla Santa Justa and we had to buy another reservation because AVE02591 from Sevilla to Barcelona was cancelled. Can Anyone here me confirm that this train doesn’t drive at 04.05.2026 and it was cancelled? Thank you Greeting Peter

I have activated my partners pass on my phone and duplicated my trip.  How do I connect the duplicated trip to his pass?

Is it possible for my assistant to download and set up my trip on her device and activate my passes, and then I log in on my device and all the trips and passes are there?

Hi,I was thinking of doing a long travel day, and my last train switch would be at 23:59 (still same travel day). I was wondering, if my train has delays and only comes at 00:20… is this a new travel day then?Thank you in advance!

Ich möchte im Oktober nach England und im Eurostar sind angeblich keine Sitzplätze mehr buchbar, obwohl für den Zug noch Tickets zu kaufen sind. Kann mir da jemand helfen? 

Me and my girlfriend bought two global passes. She added me to her trip, but in my mobile app nothing changed and i cant ser the reservations that She made. There is something we can do? Are we doing something wrong? Thank you Im advance

Hello! I wanted to know if the best route to go from Bruges to Strasbourg on October 17 is the one vía Paris. If you have any suggestions I am open to them. Another problem is that the train from Bussels to Paris in this route appears as “sold out” of seats for pass holders. I dont know what is my better option. Thanks!

I want to book the train from Krakow Glowny to Vienna central station on Sunday 21st June for me and one other person. I have tried to book the 10:21am multiple times on the OBB Austrian railway website but every time I go through the whole process and then after paying it says ‘Reservation not possible’ and ‘Please change your reservation request’. I have tried multiple times on this website and as well on the PKP intercity website. Neither work and interrail says this journey requires a reservation. Does this mean the train is full, I’m too early to reserve the seats or something else? Any help would be appreciated :)

I purchased a pass a while back - whenever I go to book travel, I am stopped from selecting open seats. There is no option to do so? How on earth do I reserve seats in advance? This is absolutely maddening

Hi, I left some comments on this post:I have been waiting for more than 24 hours and can’t seem to see my comment and have not received any updates. Can anyone let me know why? Do moderators not allow comments? Are people being silenced on this post? I think this is a very bad sign of low transparency and suppression and makes me think that there is probably a huge number of people who wrote in to disagree and are not being allowed to share their thoughts in the name of “moderation”. I want to believe this is not the case but I am running out of explanations that would make sense. Thanks

Hello, we are a group of 4 travelling from Paris to Tabres on the SNCF night train. We all have Global Eurail passes. Two friends would like to join us on the trip by buying direct tickets from SNCF.Is there any way we can book seat reservations so all of us can get places in the same 6-bed couchette? As far as I can see the Eurail website allows to add only passholders. Thanks!

I wonder if anybody has a paper copy of the old interrail maps from the mid 1980s. on my first two trips I used the ferries from greece to Italy, which were then included free, and also went as far as marrakech, as morocco was also included, although the eastern block was not (yugoslavia was). I made a scrap book on my return from my first trip in 1982, which had the map from that year included. I also used a  thomas cook fold out rail map of europe, as well as the paper rail timetable book that they produced.  my route with the interrail started in Venlo, as we took a coach from London to Amsterdam, with the intention of hitch hiking to Luxembourg over the following week, but we only got as far as venlo (mostly by local short trains) . my journey then went : Lucerne, Lichtenstein, Innsbruck, Garmisch, Munich, Salzburg, Llubjana, Rijeka, Zagreb, Belgrade, Thessalonika, Athens, Bay of Marathon, Aegina, Patras, Brindisi, Naples/Pompei, Rome, Menton/Monaco, Barcelona, Madrid, Toldeo, Avil

I have booked SEAT RESERVATION on OBB bus from Venice to Wien .the car number is 404.I am Eurail global pass holder.I’m confused if I can take this bus free charge as global pass holder.I do not get any information regarding the bus stop in Venice.

Promo pass bought on 15th December 2025 when does it expire ? Thank you.

I am a new user and i have one key train journey for my holiday. I am concerned what happens due to a delay I miss this connection. Do I loose this journey or can I rebook to a later train? PLease can you advise/reassure me. Thanks

My wife and I have a Eurail pass. we need seat reservations for our last day of travel June 2nd from Bruges to Amsterdam. Preferably later morning. OBB was the only website I could find, but you have to print passes in Austria

So I’m planning my first interrail in my plan atm is to fly from Finland to Gdansk (real cheap) and start my rail from there! What trains should I take to get to Prague or is it just easier to fly straight to Prague or Krakow?  Thanks for any help!