Solved

We have tgv seat reservations for next sunday, but the train has been cancelled due to strikes. No rebooking is possible because all alternatieve trains are fully booked. We have to revert to slower local trains. SNCF offers a 20% reimbursement, but we cannot get this because the seats were booked through interrail. How can we be reimbursed by interrail? We cannot find any information on the website.

I'm not looking for tiny, out-of-the-way stations. No, I was just trying to find out a basic route in Eastern Europe. Details can come later. To my surprise (well, astonishment!) big city names, even capitals are not recognised on the eurail website. Dubrovnik, Sofia, Pristina, they are simply not to be found. How on earth then can I design a basic route if these big cities aren't included? Anyone who can explain this?

I’m trying to get seat reservations from paris to london on 12/30. When I’m NOT logged in it shows there is availability but when I login it states there is no price. I’m confused. This is my first time 

Hi all, yesterday I activated my month pass, and planned on traveling from Rome to Amsterdam through Milan and Frankfurt. However, a delayed train in Rome caused me to miss my transfer in Milan. It was therefore already impossible for me to travel to the Netherlands by train that day. Since I decided to stay in Rome, is there a way for me to get my (inbound/outbound) travel day back, and the costs for the reservations that were made on the other trains that I was supposed to take yesterday? It was my first ever attempt at using interrail, so I’m not very aware of the rights that I currently have. Thank you!

Hey guys!I'm pretty new here and never travelled to Europe so I have no idea how to whole Swiss or Eurail pass works. I've been trying to do my research on the subject but there's a whole bunch of information and I need the most budget efficient plan that I can't seem to find anywhere. I'm traveling with 2 other people - 2 adults 30+ and 1 youth 21.Anyway, I'm planning a trip in February (2023) and will, hopefully, be in able to visit France, England, and Switzerland between Feb 1-16 - and my itinerary is:Feb 1-5 - stay in ParisFeb 5-8 - go to LondonFeb 8 - travel from England to Paris to ZurichFeb 8-10 - stay in Zurich with trip to Lucerne on Feb 9 (8am-7pm) and go back to Zurich same dayFeb 10 - travel to Grindelwald from Zurich and stay from Feb 10-12Feb 12 - travel to Montreux from Grindelwald and stay from Feb 12-14Feb 14 - travel back to Paris from MontreuxFeb 14-16 - final days in Paris before flight to the USI also was planning on taking, during Feb 11, the Glacier Express or s

Bonjour, je voudrais aller à Rome avec ma famille en partant de France. Est-ce que je dois prendre le pass 1 pays ( Italie)? Ou le pass global ?Les tarifs en train sont 3 fois plus chers qu'en avion. C'est insensé.Je ne suis pas sûre que le pass me revienne moins cher pour 4 que de prendre une carte avantage à la SNCF. Difficile de se faire une idée réelle du prix. Je trouve ça compliqué.Vous auriez des conseils à me donner ?

I bought 3 Eurail passes for my family on the 21st of December and Eurail.com just started the Winter Vacation Discount before a day passes😭. How could this happen!! But we don’t think that we bought those with Plus options and we did not activated our passes, yet. Is there any chance that we can get the Winter Discount??? It’s been a long time since we had gone on a trip abroad due to the coronavirus. Almost 4 years… Please, We really want to get this discount if it’s possible.

I bought eurail pass today, but soon after I found 10% sale !!! I bought with plus status, so I’m sure I get full refund..  But actually I also reserved some seats,, pass itself is not activated yet, but can I change pass no to current reservation ?? 

Hi my family is currently in Paris France right now with 1 senior and 2 Child and they are a party of 9 havingtroublE with booking for their Eurail seat reservation on their trip to Paris to Lyon on December 25. Please Help. This is what is Shown on the  booking for their seats they are hinding 1st Class tickets. Please Help.  

Morning all, I noticed the 10% this morning and I just want to make sure that I’m correct with possibly swapping my pass for one of the sale passes. I currently hold a 5D/30D with plus.I’m considering either keeping the 5D/30D or swapping for a 7D/30D.If I’m correct, I would have to purchase the new pass, then ask for an exchange if upgrading to the 7D/30D pass? Would the same still apply if keeping the 5D/30D pass?I also have a few reservations and as far I can tell, reservations are associated by name, therefore there should be any issues by changing passes. Am I correct?Thanks again.

We are going to travel for 1 month to the UK and Ireland. Should the Ireland pass and the British pass or the Global Pass suit us? What is the difference? Do it allow different trains?

Hello everyone,I'm planning to travel to Poland from Germany (my resident county)I have a question. Can you travel from Germany to Poland, or do you have to be in Poland to be able to use this pass? Thanks for the help:)

Hi all. Where and how do i book a Paris to Zurich ticket with my interrail pass? I can’t find the option on any of the booking sites to add my interrail pass.

Westbahn Munich-Salzburg: is a German Onecountrypass valid?

I am also looking into an Interrail pass, for example for 5 or 7 days within 1 month.Question: if you start with the direct night train from Arnhem to Vienna (which then departs on Tuesday evening for example and arrives on Wednesday morning), does that count as 2 travel days or 1 travel day?And does it make a difference if you book a non-direct night train?Are there terms and conditions where I can find that?

Hi, Do trains run from Valencia Estació del Nord -- Cordoba via Alcazar de San Juan i.e on the route as described here https://www.theguardian.com/travel/2022/apr/05/rail-route-of-the-month-barcelona-to-cadiz-the-slow-train-right-across-spain?I cannot find any trains from Valencia- Alcazar de San Juan on renfre.com.Thanks!

Good morning, I'm from Brazil and I'm using a translator, I apologize if any words are wrong. In March 2023 I will be in Europe for 15 days. And in a few days, I will use the Eurail train. I bought the 4-day Global Pass.I have two doubts: RESERVATIONSCan reservations only be made 90 days before each destination?Is it done through the app or on the Eurail website? TICKETOn the day of train travel, how does it work?Will I have a QRCode in the app or will I have to issue a printed voucher?Will Eurail provide me with something to mark the days of using my Global Pass? I confess that I'm a little lost for having bought it.If you can help me more or less with how to book and pick up tickets later during the trip, I would be very grateful.

So we are new to Eurail, travelling with husband and 3 teenagers. Is it best to all be on one device?Also how do I start booking?Stockholm to Oslo, then Oslo to bergen, via Flam. We have 1st class tickets so would love to utilise these. Then Copenhagen to Vojens.Then onto Berlin. That’s enough for now, just want to get started booking.So do not activate till day of travel? It’s a 15 day pass. And if passes are on different devices, how do we book together?

Thank you to all the contributors who have spent their time answering questions and providing many help documents. Having spent time looking at these and the answers to questions raised, I think (hope!) I completely understand how Eurail pass works.I have also read that some users have had problems with Mobile pass failing at the most inconvenient time.While I am very comfortable with use of technology, such a failure can mean buying expensive tickets to continue our journey.I will get a paper pass. If I link this to the app, does this invalidate the paper pass?If I have paper pass linked to app, I can do all planning and ticketing in app. At the same time, I would complete the journeys section on the paper pass, matching the journeys created in app. If the mobile app does not work, can I show the paper pass for inspection? Thanks for any advice that can be offered

I purchased a 30 day pass which must be activated by May 1, 2023.I plan to travel from April 1, 2023-April 31, 2023.If I want to make reservations now (December 2022), should I activate my pass? If I activate my pass on December 21, 2022 will the 30 days start on December 21, 2022? Or will the 30 days start on my first day of travel which is April 1, 2023?Why is it so difficult to get a clear answer to this question?

Hi we're booked from Strasbourg to Paris est on Jan 4th to arrive at 14.05 .…However I've just realised our eurostar booking from Paris nord leaves at 15.13 …Will that be leaving ourselves too short a time to check in for the Eurostar??And can I change my strasbourg booking to an earlier train or do I have to cancel & rebook?? If I have to cancel what is the cancellation fee ??Many thanks 

I just checked availability on a connection on https://www.interrail.eu/de/book-reservationsBecause the critical connection was available, I bought the interrail pass. Now, if I use an incognito tab, the connection is still available, but with the pass, it shows up as “unavailable”.This is, at best, scammy and bait & switch behavior.

Hi there! I’ve just purchased a 10 days in 2 months global Eurail pass and am nervous to activate it using the app as I’m unsure about the validity period and when that begins. Does it begin the day I activate my pass, or the first day of travel? Thanks!

Bonjour,J’ai enregistré récemment mon voyage sur l’application “Rail Planner” via l’onglet “My trip”. Dans l’onglet “My Pass” j’ai accès pour chaque jour de voyage je peux cliquer sur “Show Ticket” et un QR code apparait. Cela suffit-il pour monter à bord des différents trains que je dois prendre?De plus, pour les trains où des réservations de places sont requises, comment dois-je m’y prendre?Merci d’avance. :)

Dears, I am wondering if it is possible to make reservation in advance before buying EURAIL PASS.I heard that some trains require Pass number to make the reservation. Thank you in advance.