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NanjaRetired Community Manager

posted in Ask the community

How the ''ask a question'' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies.

2 years ago

santibernalgNew aboard

asked in Ask the community

Eurail Pass email not arriving and no order overview HELP!

I bought my pass a few hours ago but the confirmation email has not arrived yet and there is no order in the overview but the pass is already charged, what can I do? I have contacted support.

20 minutes ago

LizDigsRight on track

asked in Ask the community

SJ Private sleeper, different genders

Hi, ive just booked a private sleeper compartment for me (female) and my son, however I have realised that I have booked first class but have 2nd class pass!the option of 2nd class private sleeper didn't have a discount for interrail so was more expensive - why is that?the cheapest option has gendered carriages, so i assume if I booked for me and my son we would we end up in separate ones.Annoying that its going to cost me so much more to go 2nd class than 1st!

5 hours ago

Jmm818Rail rookie

asked in Ask the community

seat reservations

The exact same seat reservation is €6 on OBB website and $60 on EuroRail. How is this legal and possible? Seems like they are ripping off foreigners. How can I file a complaint with local government and train agencies ?

5 hours ago

friendyNew aboard

asked in Ask the community

Do I book hostels & flight home before going?

iI’m planning an interrailing trip for summer (July & August) 2024. I was just wondering whether I should book all my hostels before going or just wait and see or will this be expensive/booked up? What if I decide to leave a place a day earlier than planned and then that messes all the hostel reservations up or is this not possible? And should I just book my flight home whilst I’m there in case I add places onto the end or will it be really expensive?

5 hours ago

Nabil IslamKeeps calm and carries on

asked in Ask the community

bernia express from Tirano to Chur

Hi, I am trying to reserve this panaromic route for May 2nd but getting this message. What does this mean? Do I still need to get the reservations? Note, I have the global pass.

9 hours ago

Nabil IslamKeeps calm and carries on

asked in Ask the community

prague to venice

Hi, I am thinking to take this ride. Any suggestions on the trains? Or could this be done better? Also, just to make sure this will be regarded as a 1 day travel, right?

11 hours ago

karinkaRight on track

asked in Ask the community

sj night train family trip

HelloWe are a family of 4 travelling between Hamburg and Stockholm and next Stockholm to Narvick.I wanted to privatize a compartment but it's 4 times more expensive than taking 4 berth.... Do you know if there's a way to do it without it being too expensive?Do you recommend the Snalltaget for the Hamburg Stockholm trip?

12 hours ago

Kyla.mullenRail rookie

asked in Ask the community

How to check reservations for night train are available before I buy a Eurail pass?

We are a family of 7. We only plan to travel on 2-3 day trips from Paris (Chantilly one day, Amiens another), and then the over night train on July 10th from Paris to Nice. Tickets are 160 Euro per person for that over night train so I planned to buy a Eurail pass for all of us for the overnight train at least. Not sure if we need a 3 day pass or just a one day pass for the night train, as the other trips are quite short. But I read that seat reservations for the night trains are limited for Eurail pass holders - How can I work out if the overnight train has space for us before I buy the Eurail pass? I don’t want to buy a pass then find I can’t book the seats for the trip I have planned! Thanks for your help

16 hours ago

NZ_PaulaNew aboard

asked in Ask the community

Overnight train

Hello from New Zealand, I have found the overnight train I want from Vienna 11th July and arriving in Florence early 12th July. However, how do i book this with my Eurail pass (understand additional cost for sleeper bed). Also, I cant see this train journey on my Rail Planner app, How can i be certain this train will actually be available? Many thanks, Paula

16 hours ago

Eurotrippers2Keeps calm and carries on

asked in Ask the community

nikita2007Full steam ahead

asked in Ask the community

Last minute night train from Padova to Vienna

It’s my own fault that I decided to buy last, it’s strange that it allowed me to continue, what options do I have to get to Ven? at 22:20 I'm in Padova

1 day ago

Chris StevensRail rookie

asked in Ask the community

Pass validation

I read that some countries require pass validation before boarding a train, but can’t find any information about which countries nor how to do it.Does anybody know if it’s true. If it is, then which countries and how? A link to a site explaining it all would be most helpfulThanks

1 day ago

LunaveraNew aboard

asked in Ask the community

Dog

Hi 😊 We want to travel to Argelés-sur-Mer and I wanted to ask the chat-gpt but it is not able to answer. We would like to know, how it is with interrail pass AND to take a little dog with us. Does the dog need a ticket? It is 7 kg and can fly with us in the aeroplane as “luggage”, how is it in the TGV and also in “normal” train? Thank you!

1 day ago

mr.steve0708Right on track

asked in Ask the community

Booking seat reservations on an international train from France to Spain

I’ve seen several Q’s and Q’s on / around the topic of seat reservations for RENFE trains for interrail pass holders but I thought I’d try and get a definitive answer on my specific situation. I’m arriving in Nimes, France on 4/12/23 and hope to travel to Spain on the 09:00 Nimes to Madrid service on 06/12/23. Nowhere currently am I able to book an online reservation for that specific train, only trains later in the day which aren’t suitable timings-wise as I need to get to Cordoba from Madrid that afternoon.Is my only option to call SNCF, or use another service operator (DBahn?), or is it safe (or possible) to wait until I’m in Nimes and try and book a reservation at Nimes Station. Is it unwise to leave booking (or attempting to book) the reservation to literally one / two days before travelling or should I try and book well in advance?Thanks !

1 day ago

nikita2007Full steam ahead

asked in Ask the community

Travel

hi, I want to go from Wroclaw to Venice, and then take the train to Silicia to take a ferry to the island, and then return home. Do you have any thoughts on the layout? I’m thinking of going to Verona, spending the night there, going to see Venice in the morning, and either in the evening or the next day I’ll go to Silicia. The problem is that I have 3 out of 4 days left on the pass which makes everything even more complicated.

2 days ago

TimNevRail rookie

asked in Ask the community

Senior Greek Ferry Pass Enquiry

Hi, I hope someone can help. I am buying an Interrail Greek Ferry Pass along with my Interrail Global Pass and in looking at how to book an international ferry to Greece I tried to book as a senior as I am 60 and that is the pass I have. On the island hopping it is fine as the checkbox is 11-99 but when I book the international leg of the journey it will not let me use my pass unless I check the 26-59 age group. I think you get a reduction as a senior over 60 anyway so this might be the reason. But I want to know if it is OK to check the 26-59 years box so I can use my pass even though I am 60. I don’t want to buy it and then find out I cannot use it on the international leg. Hope this makes sense and Thanks.

2 days ago

TimNevRail rookie

asked in Ask the community

Are International Ferry Trips Free or Reduced with the 6 Day Greek Pass?

I thought that there were 2 international ferry crossings included in the 6 day pass. One in and one out and that they were free. But when I try to book there is no option to pick the 6 Day Greek Ferry pass just the Interrail global pass. Can anyone let me know whether that are free or just discounted and how to book if there is no option. Many thanks

2 days ago

nikita2007Full steam ahead

asked in Ask the community

print ticket

I’m 100% need print ticket? I can print in Innsbruck?

2 days ago

nikita2007Full steam ahead

asked in Ask the community

Nighttrain full?

Sorry guys, this is train full?

2 days ago

nikita2007Full steam ahead

asked in Ask the community

ticket unavailable

hello, I’m have ask, why ticket not available?

3 days ago

Ivy OhKeeps calm and carries on

asked in Ask the community

Seat Reservation fares - discrepancy between Raileurope & Eurail

Hi there, I am currently planning on my trip between Lyon part dieu and Nimes Centre, when I intend to purchase the seat reservation for train timing 1827-1950 from Nimes > Lyon, I found out there is a fare difference in the seat reservation between Eurail & raileurope:Eurail - 12 Euro (I am aware that I will only pay 10 euro if I book from raileurope)raileurope - 24 euro I did select Eurail Global 2nd Class Pass in the front page. Refer to below 2 screenshots and need your adv.Looking forward to hear from you.Thank you.

3 days ago

martinsjuuuRail rookie

asked in Ask the community

How do I use the eurail pass without a seat reservation?

First time I'm buying the Eurail pass. To use the trains that don't need to book a seat, do I need to make some kind of reservation? How does it work? Or is it just showing up on the day and time of the train and getting in? What if it's full? I need to make sure I will board.

3 days ago

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