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Eurail & Interrail Passes

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Carmen Minero MozNew aboard

asked in Eurail & Interrail Passes

I sent an email to make ferry reservations with my Greek islands pass but no response

I attempted to email and make reservations for the ferries I need to take to get around when I’m in Greece. It’s been over a week and have yet to receive any email back and I’m worrying there will not be seats left to book by the time I get a response. Anyone had any experience with making reservations with the greek islands pass?

1 year ago

Neçirvan VerojRail rookie

asked in Eurail & Interrail Passes

Interrail for non-european citizen

Hi I am Neçirvan from Turkey. I saw that Interrail is doing a 50% off discount for the passes and I wanted to ask if can non-European citizens,in my case from Turkey, can benefit from the discount.THX for the help

1 year ago

JvanboeNew aboard

asked in Eurail & Interrail Passes

SiehepRail rookie

asked in Eurail & Interrail Passes

Pass Cover Number for Mobile

@Nanja @Marion @Leo Hi, I need my pass cover number for my mobile pass to make a reservation and was told the best way to get it was to make a post on here. Thanks!

1 year ago

Kimberley WilliamsNew aboard

asked in Eurail & Interrail Passes

Pass Cover Number

I need to get Pass Cover Numbers for the 5 mobile eurail/interrail passes that we bought for our family traveling in 2 weeks. Need to book several trains but cannot without the pass cover numbers. Any help with where to find this would be much appreciated.

1 year ago

ham12New aboard

asked in Eurail & Interrail Passes

URGENT PASS COVER NUMBER NEEDED

I have been trying to book the eurostar for days now. My pass is showing in the app but not on my browser so I cannot book through Interrail, and I don’t have a pass cover number as I have a digital pass. Getting really urgent now so can someone tell me how to get around this?? Thanks

1 year ago

Sezin MaviogluNew aboard

asked in Eurail & Interrail Passes

Request refund for non refundable Interrail Mobile Pass due to accident and inability to travel

Dear Interrail Team, I need your help. I am a single mother from Turkey, Istanbul. I was planning to introduce European culture and history to my kids this summer. Therefore two days ago I purchased one month long global passes during flash sale. However the day after my purchase I had an accident and I multifractured my ankle. I had an operation and I am in cast now. The doctors tell me that it is impossible for me to heal completely until July when I was planning to use the passes . I will not be back to work even in August. I know that passes are usable for 11 months. However I am teaching literature in high school. This coming July is the only time I can travel. As I am a single parent I don't have anyone else who can take my kids instead of me either. Even though I am aware that these passes are unrefundable, I am asking for an exception because of my extraordinary circumstance. I would be extremely thankful if I am allowed to return these passes and get refunded.Thanks for your

1 year ago

Doungjai SawasdeeRail rookie

asked in Eurail & Interrail Passes

Can we use Interail pass in the country of the passport?

Hello,My husband is French and plan to buy interail pass to go around EU countries. Can he use interail pass to travel in France as well or he has to buy ticket separately? Thanks,

1 year ago

Leilani.HSRail rookie

asked in Eurail & Interrail Passes

Permanent or Temporary EU Residency

Hello, I am not sure if the Interrail or Eurail is the right pass?! I am an Australian citizen but I am living in Germany and have a residency card. In some parts of the website it says you need to be a “permanent resident” in Europe, but in different places on the website it says “legal resident” so I don’t find this clear. Is the Interrail suitable for people who are residents of Europe but not permanent residents? Thanks so much for the help!!

1 year ago

Po Ting PohNew aboard

asked in Eurail & Interrail Passes

Exchange 7 days for 4 days passes

I will be travelling w my eurail pass tomorrow. However I think I only need to have 4 days instead of 7 days which I have purchased and activated. Could I ask for exchange and refund part of the money asap?

1 year ago

Daniel EuzébioRail rookie

asked in Eurail & Interrail Passes

Flexipass switzerland activation - Once I activate it, I need to use it on the next 8 days or can I choose the days of travels?

I bought an 8 day flexipass for Switzerland. Once I activate it, I need to use it on the next 8 days or can I choose the days of travels? I am asking because I will be 12 days In Switzerland and not traveling everyday

1 year ago

AmselRight on track

asked in Eurail & Interrail Passes

Can I spontaneously change my mind and get a different ticket for an other train right befor it departs?

Can I spontaneously change my mind and get a different ticket for an other train right befor it departs? So if yes, I can change my ticket over the day as often as I want?Thank you for your answer. PS. I am travelling with global pass.

1 year ago

NaomirevNew aboard

asked in Eurail & Interrail Passes

Activated pass too early

I activated my pass the day I flew out to first destination, thinking I needed to know how to use it etc before getting to a station - but didn’t realise that by doing this it would use a day! I’m now a day short of travel. Can I get this back? I didn’t go on any journeys that day..?

1 year ago

adamtkellyNew aboard

asked in Eurail & Interrail Passes

Does the Pass include 1 Inbound and 1 outbound trip per travel day or per Pass?

I was thinking about getting the 2 month continuous pass and I was wondering what the situation is in regards to inbound and outbound trips, my country of residence is ireland and I was hoping to be able to come in and out somewhat regularly. I read on the information page that it said you are allowed 1 inbound and 1 outbound trip from your country of residence during travel days and i was wondering does that mean your allowed 1 inbound and 1 outbound trip per travel day or would that be 1 inbound and 1 outbound over the duration of the 2 months. If its the latter I could understand how this would be fine for other countries as you can get a train to the border and then just pay to get back in yourself but the cheapest flights from ireland to mainland europe are in the range of 100 euros for return.

1 year ago

arkgreNew aboard

asked in Eurail & Interrail Passes

Country of residence - student exchange - two residencies

Hi,I’m finishing my student exchange in July in France. I indicated in the pass that I have Polish residence (as stated on my ID) and planning to start using the pass at the end/after my exchange in France. I’m not sure whether I should’ve put France because I will no longer stay officially in France (I have no proof of my residency, just papers from the University) and also it would be an abuse to use the interrail in Poland (where I will live after my exchange). I’m just afraid that due to frequent passing through France where I have friends I may be eventually fined.Should it be a problem? Moreover, could I stay longer in another country (I’m planning to stay one month in Portugal) and use the interrail global pass in another country for a longer period?Arkadiusz

1 year ago

Tommaso LambardiRail rookie

posted in Eurail & Interrail Passes

I can't buy my discounted ticket

The website is not working. I’m going to lose the discount?

1 year ago

NicoJoRail rookie

posted in Eurail & Interrail Passes

Sale Pass

Is the Sale extended through the downtime yesterday?On the official website, there are already the normal prices. Some help, pls.

1 year ago

wesselNew aboard

asked in Eurail & Interrail Passes

Can we check if our preferred train options are available before buying a pass?

Hi,Me and my girlfriend want to visit Italy this summer. This is our first time using Interrail.We have looked at some travel options and have picked out the best option for us. But before we want to buy our Interrail pass we want to make sure the train options are available at the time. But how can we know this before buying the actual Interrail pass?

1 year ago

melonimaaRail rookie

asked in Eurail & Interrail Passes

My paper pass doesn't have a cover number?

Hi! My paper pass doesn’t seem to include cover number (capital letter I and 8 digits). Last time I traveled in 2019 I didn’t have this problem, and the cover number was printed where it should be. I managed to book reservations without it (for example Swedish SJ accepted my order number as a pass number) but I would like to have my cover number if I need it later. I’d also like to use RailPlanner app, now I can’t connect my pass to my trip. Can someone help and send me my cover number?

1 year ago

BarnabyGillRail rookie

posted in Eurail & Interrail Passes

Booked a pass on National Rail and it has taken my money then shown an error

I booked a pass on National Rail and it has taken my money then shown an error - "Your transaction has been successful but there was a problem connecting back to the merchant's web site. Please contact the merchant and advise them that you received this error message."

1 year ago

helloMoto452New aboard

asked in Eurail & Interrail Passes

Is a British Residence Permit (Skilled Worker) eligible for interrail?

The title says it all. Thanks

1 year ago

Stephanie AnneNew aboard

asked in Eurail & Interrail Passes

Sale extended for Eurail?

The website crashed while I was purchasing my 2x Eurail tickets for the 50% sale! I can see that the UK reseller has extended their sale, but as I live in Australia I can’t purchase of their site (I think). How can I purchase a sale ticket as a resident of Australi if the website keeps crashing:(

1 year ago

HilmarNicoKeeps calm and carries on

asked in Eurail & Interrail Passes

No travel days left, haven't even started my trip

It doesn’t say that I have used up my inbound/outbound journeys,but I still get the ‘’no travel days left’’ message when I’m trying to book my outbound trip. Any explanation?Edit: In the app it said that it might be because my pass is expired but I literally bought it yesterday and it says in the app that it’s valid from June 10th to August 9th. It’s May.Edit 2: Don’t know what happened, it just magically started working. Issue resolved I guess?

1 year ago

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