Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 4,073 Topics
- 15,217 Replies
ID number for mobile pass activation not accepted
Hello!My name is Victoire, I purchased some month ago a mobile pass for this month. I didn’t activate it right away but I tried today and did not have a positive outcome… In fact, I followed the whole registration process and it worked out as described until I reached the 3rd and last step, in which one has to activate the pass by entering one´s ID or passport number. I tried many times my ID number (which is not expired), but the Interrail App keeps rejecting it, asking me to try again.I am in a hurry because my departure is in a few days… I have read that it happened to some people, do you know what can I do to solve this problem before my departure ?I am very thankful for every piece of advice!Regards,Victoire
Do I need a travel day when I use the ferry?
Hi,I have a global pass and I have planned to take the ferry between Helsinki and Stockholm with Viking Line.I would like to know, if I need to use a travel day for using the ferry or if my Àctivated and valid mobile pass will be enough.Thanks in advance !
Planning beforehand or leaving it open?
Hey peepz,I recently bought my Ticket and i am not sure if i should fix my trip from the beginning on destinationswise or if i should leave it open?Also i was wondering how the seat Reservation thingy works bc it says in the railplaner that for many trains it is required so I probably can't just jump in every train that I would like to take...? Its my first time with interrail and I am excited but also would love to hear sth from you to not be totally lost …Thank you a lot in advance 🙏🏼Best wishes, paddy
Hey everyoneSo I activated my pass on my phone but some days later my phone broke and the shop sent it to the factory. The owner off the shop gave me a new phone and I tried to do activate my pass again on my new device but then it said: “your pass already activaded on another device”. what do i have to do? I travel from Belgium to Sweden on the fifth of july.Thank for the help
No more travel day left while not having travelled at all :(
Hi, i’ve bought a 5 day ticket GLOBAL PASS and i’ve activated it just after for August 2021.While i was looking for the reservations, the trains i often put the journey on ADD TO PASS not knowing it would have any consequences to my PASS…Now i have 0/5 left on my journey and i don’t know what to do because my trip i planned on August and i haven’t take any train and it seems like i can’t use my pass anymore and i’m gonna have to buy another one ?Can someone help me to fix the situation, i feel stupid not understanding this but i would like to go back.. THANKS for your help !!
Taking a night train on last day of Pass validity
Hi, my pass is valid till the 14th of July. I want to take the nighttrain from Vienna to Amsterdam. If I take this the 14th and thus arrive the 15th, would this be valid? Or should I schedule this one day earlier so that I arrive the 14th in Amsterdam? ps: Interrail is really one of the most unreachable companies ever. Bad bad service!
Why does the planner say that Goerlitz - Dresden hbf is not in the pass network?
Wir wollen mit dem Global Pass von Freiburg aus nach Wien, Bratislava, Krakau, Lodz, Breslau nach Chemnitz. Pässe haben wir gebucht, aber wenn ich Verbindungen von Polen nach Deutschland suche, steht immer "Not included" da. Kann ich diese Tage im eigenen Land nur zum Startort nutzen? Oder woran liegt das? Oder hat jemand noch eine Idee, wie wir ohne extra zu bezahlen von Breslau nach Chemnitz kommen?
After reaching destination, can I use Interrail pass to travel in local trams or bus
I am student , first time i am using interrailpass , after reaching destination can i use loacal trams and buses ? if not it will be much expensive for whole trip , can any one give me information about local trams and buses .
Interrail Add Journey Error
Hey everyone, I bought an Interrail OneCounty Italy Pass a few days ago and I connected with the Rail planner app. And when I try to add a destination (Benevento - Firenze) it says: "Your Pass isn't valid in some of these countries". It keeps giving me this error. Can any one help me?
Do transits in my home country count as inbound or outbound?
Hi I am planning a trip that goes Paris-Barcelona-Geneva-Amsterdam-Paris on the inter rail 7 days in 1 month pass. My home country is France and I am intending my outbound and inbound to be the Paris legs of the trip. But, I see that Barcelona-Geneva, and Geneva-Amsterdam all have transits through Lyon in France. Would each layover count as an inbound trip even though I am not intending to travel back to France but as a layover to another country? Would I be able to use the inter rail global pass for this trip?
Small village suport (Spain and France)
Hi guys! I’m planing a trip starting 13 July 2021 to Spain, France and Italy. I’m thinking of geting the global pass. My question is regards to how much flexiblity do I get with trains if I’m going to smaller villages. I’m Planning on 16 July to Take a train from Barcellona to Carcossone France and then to Paris. (Leave Barcelona early in the morning and spend the day in Carcossone and then get to Paris late at night. Does this seem like a good idea? Will I get flexible times to and from a small city like Carcossone using Eurail? I want to make sure I can get to Carcossone with a cheaper ticket and be there in a good time but also leave Carcossone to get to Paris late at night (which i’m fine with). Thank you guys so much!
ID number for mobile pass activation not accepted
Hello!My name ist Pia and I just purchased my Mobile Pass for the next two months. The whole registration process worked out as described until I reached the 3rd and last step, in which one has to activate the pass by entering one´s ID or passport number. I tried my ID number (which is not expired, I checked) lots of times, but the Interrail App keeps rejecting it, asking me to try again.Has this happened to someone else?I am very thankful for every piece of advice!Dear regards,Pia
Hi🙈Ich habe noch eine 2. Frage bezüglich der Nachtzüge & der Railplanner-app:) auf den screenshots sieht man bei der Verbindung so ein (+ 1 day)… heisst das, dass 2 Reisetage benötigt werden? Der Zug fährt aber vor Mitternacht ab & man muss danach nicht mehr umsteigen🤔 vielen Dank!🥰 ps: falls ihr sonst noch hilfreiche Tipps für die erste Interrailreise habt, wären wir sicher dankbar🤓
Hi :)Ich habe eine Frage bezüglich der Nachtzüge. Wenn ich einen Nachtzug zb Prag - Kopenhagen nehme der von ca 16:00- 07:00 fährt benötige ich nur einen Reisetag, weil ich nach Mitternacht nicht mehr umsteige, oder? Was ist aber wenn ich zb von Paris nach Barcelona mit dem Nachtzug gehe der ca von 22:00 - 10:00 fährt und ich dann umsteigen muss und nochmals 3Stunden fahren muss? gilt dass dann als 2 Reisetage, weil ich nach Mitternacht umgestiegen bin? Oder nur als 1 weil es als eine Verbindung angezeigt wird? eine schnelle Antwort wäre super! Danke Hi :) I have a question regarding night trains. If I take a night train e.g. Prague - Copenhagen which runs from 16:00 - 07:00 I only need one travel day because I don't change trains after midnight, right? But what if I take the night train from Paris to Barcelona that runs from about 22:00 - 10:00 and then I have to change trains and travel another 3 hours? does that count as 2 travel days because I changed trains after midnight? Or
How would it work if the country of residence, like the Netherlands, has electronic gates when you exit the station and return later to catch the next train?
It is stated on the web that the global pass can be used to travel in one’s country of residence during 1 outbound and 1 inbound trip per travel day. I have some questions about the technicality. The “Travel Diary” example lists “Brighton-London St Pan” as an example for the in/outbounds. This is strange in itself, since they are both in the same country, UK/England. In the case someone wants to travel from Station A1 to Station B, via Station A2 in the same country as Station A1, and it is the country of residence → Does he/she have to write A1 - A2 then A2-B separately in the “My Trip” section, or just “A1 - B”? Can the holder exit station A2 in the process and return later to catch the next train to Station B? If the answer is yes, how it would work if the country of residence, like the Netherlands, has electronic gates? Will exiting Station A2 accidentally be counted as doing a trip inside one’s country of residence and thus violating the rules?
Global pass ou Pass 1 pays entre pays d'origine et pays de destination
Bonjour,Je souhaiterais faire un backpack trip en juillet en Suisse. J’aimerais m’y rendre en train donc de la Belgique à la Suisse et voyager au sein de la Suisse avant de rentrer.Etant donné que j’aimerais m’y rendre en train, dois-je prendre un pass Global puisqu’il s’agit d’un voyage entre deux pays différents (pas que au sein du pays que je souhaiterais visiter) ou un Pass un pays est-il sufffisant?Un tout grand merci ! Lexi
How travel days are counted for the Global Pass
Hi, i’m about to take my interrail pass but i’m wondering,when the journey is very long like Budapest to Split ( in Croatia) and we have like 4 changes and 13 hours of train, it still count as 1 trip for the Global Pass or for 2 when it’s starts one day and end the next. Thanks for your help, i just want to be sure before taking the right ticket !
While buying the pass : choosing th 1st day of travel
Hello,I am totally new here, I am trying to buy the 7days of trip in a month global paper pass, but when I fill all the info just before paying, they ask to choose for the 1st day of trip. Howerver I don’t know it yet (it just know i want to travel during this august). Is it possible not to choose it yet or can I just put a random day and change it later ? I though we didn’t have to choose right away ?Thank you for your help,Éno
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