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12397 Topics
M
muelleromomRight on track
asked in Eurail & Interrail Passes
"Activate this pass by" - exact date?

Hey there,might be a stupid question, but it really matters to me.I have a 2 month global pass and in the Railplanner-App it says “Activate this pass by 19th April”. Just to make sure: I can activate it ON the 19th april, right? I dont have to do it UNTIL 19th April?I am a bit nervous about my trip, so I just wanted to make sure not to be 1 Day too late :DThank you very much.P.

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M
1 year ago
Cheryl Bettridge
Cheryl BettridgeRail rookie
asked in Train connections & reservations
Booking on the trainline itself

Does it matter that I can’t book on the Eurail pass site and therefore can’t see the trips on my pass app? Both times I have booked a night train.The first from Berlin to Budapest we had to have a seat reservation and booked it through OBB using our pass details. Then the second, from Amsterdam to Zurich, showed it was available and included but wouldn’t let me choose it to make the seat reservation that was recommended - ie my cart was empty. So I have also booked on OBB. Just wondering if it matters that I can’t book them on my pass. Or if I am doing something wrong/not seeing something obvious in the process.Thanks, any help appreciated!

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Cheryl Bettridge
1 year ago
L
LeoARail rookie
posted in Train connections & reservations
Planning a trip from Berlin to Bath (UK)

Hi everyone,I want to travel from Berlin to Bath(in the UK).I know that if I were to book over Deutsche Bahn this trip takes about 10 hours, especially because part of the trip is to go directly from Berlin to Cologne with an ICE (fast train).With the Rail planner it's ca. 15 to 18 hours, because it only proposes slow trains for basically the same trajectory. Is there a way to put together a route of my choice with the specific trains of my choice and still just only use one travel day of my pass, if yes, how would I do that? I'd still have to take 3 different trains with the quicker connection. But I don't know how to book this as one connection.I have the Interrail Global pass - flexi pass 4 days within one month.I'd be super thankful for any advice!!

1135
Y
Full steam ahead
1 year ago
NicCYR
NicCYRRail rookie
asked in Eurail & Interrail Passes
Studying abroad in Europe (Switzerland): Eurail or Interrrail

I’m a student from outside Europe studying abroad (on exchange) in Switzerland for 4 months. I just bought a Global Pass for a trip to Germany but noticed belatedly that I had bought the Interrail pass instead of the Eurail one, probably because I indicated Switzerland as my country of residence. I have not yet received my residence card, but I do have proof of registration at the Resident’s Office here. Seeing as I will likely have to activate my pass on 6/7 Apr (in a few days), I am a bit anxious and would like to seek reassurance that I don’t have to exchange my Interrail pass for an Eurail one. In short, can I use the Interrail pass I bought despite not having a European passport? I really don’t want to get fined.

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Railly clever
1 year ago
D
DaveJackyRight on track
posted in Eurail & Interrail Passes
London Paddington to London St Pancras

Hi guys I am trying to book train tickets from London Paddington to London st Pancras with the Eurail app but it doesn't come up with any trains but I know there are lots of them, can someone explain please.Thanks Dave

2735
T
Full steam ahead
1 year ago
Kim Gummow
Kim GummowNew aboard
asked in Train connections & reservations
Getting from London to Barcelona

My daughter is traveling and I’m at home trying to help her. She is in London and needs to get to Barcelona. She has the 15 days in 2 months global pass. We do not understand the app or where she needs to go to get her seat reservations. Can someone make this simple for us and explain it step by step? thank you! 

1881
seewulf
Railmaster
1 year ago
Bruno Oliveira
Bruno OliveiraNew aboard
asked in Eurail & Interrail Passes
Global Pass Question

I saw that some travels need “seat reservation”, how can I make this reservation ?

622
seewulf
Railmaster
1 year ago
Sree
SreeRail rookie
asked in Travelling by train
Train from Florence to Rome airport

Hi, I am coming to Italy on 18-April. Have to travel from Florence to Fiumicino airport. My flight is at 10pm. I have time from 10am in the morning at Florence. I thought of exploring Vatican city on the way. I want to drop my luggage in a station (may be Roma termini)  before I can explore the city and collect it later while going to airport. What is the cheap and best option to travel and explore the city?

933
Sree
1 year ago
Bruno Oliveira
Bruno OliveiraNew aboard
asked in Eurail & Interrail Passes
About Global pass

Hello travelers! How are you? I am a Brazilian traveler, but, i never use the Eurail Pass. I'm going to travel around some countries in Europe, but in Italy I intend to visit more cities (Venice, Bologna, Modena,...). In that case, can I use the Eurail Pass Global inside Italy? Another question about this. I wanna buy the Eurail Pass Global 22 days. Do these days count even if I don't use it on my trip for a few days? for example I'm going to Italy and spend 3 days there without using my Pass, in this case, do the 3 days count or not?

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T
Full steam ahead
1 year ago
X
XochitlRight on track
asked in Train connections & reservations
Can't purchase reservations bc says one res is no longer available but doesn't say which!!

I spent more than an hour trying to book all the reservations for our trip to Europe in April/May.  I go to check-out and says one reservation is no longer available!!  After an hour?  Okay, but it doesn’t say which.  Frustrating.  I try to click back to see if at any point it tells me which reservation is no longer available,  but no, it does not!   Instead, it empties my cart,I wish I had not purchased the Eurail Pass.  The last time I purchased, back in 2018, it was great.  You could speak to someone, spend time with them booking reservations, etc.  Now you get an email back in two days!!  And the reservation prices are all over the place - much more than they said on website.  Plus, a $5 fee per reservation!  

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X
1 year ago
M
May2023Rail rookie
asked in Train connections & reservations
Can't book a specific seat reservation?

I am trying to make seat reservations for trains from Paris to Lucerne on 7th May 2023. One leg is Paris Est to Strasbourg (France) on ICE9571 leaving Paris Est at 6:55 am.  Even though it shows up in the search with reservation cost, when I go forward and fill in the passenger details, it fails with “‘One of the legs of your journey is not available anymore” error. I am not able to confirm and pay for the reservation. I have searched for topics in the community (thanks for that, there are a lot of good info available) and when I tried to book directly on the train company website but there also I couldn’t go forward. I am attaching a few screenshots below.1/ What is the best way to move forward? I also have a couple of related question.2/ When I planed the trip on eurail.com (not logged in) it showed USD12.80 as the 2nd class seat reservation fee. But, after logging in, for the same train it shows USD24.00 as the fee. In both the searches I have “Included in Pass” filter selected. Som

10355
T
Full steam ahead
1 year ago
Sophie Desmoitier
Sophie DesmoitierNew aboard
asked in Train connections & reservations
Train in Italy in August

Hello, I can’t find any train from Firenze to Trieste   From thé 8th of August. Any body would know why? thank you

1232
Y
Full steam ahead
1 year ago
M
MoodyRight on track
asked in Eurail & Interrail Passes
seat reservations

Hi, I have read previous responses however we are having difficulty obtaining/paying for our seat reservations. We have booked all legs of our journey only to realise that the seat reservations have not been made, and cannot work out how to do this. Is there are simple explanation of instructions please? Thankyou.

17110
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Full steam ahead
1 year ago
T
The Flying ScotsmanRail rookie
asked in Train connections & reservations
Night train from Zurich to prague

Hi All,I’m new to this way of travelling and a bit confused about how I can reserve a night train from Zurich to Prague on May 10th 2023. There’s no availability on the interrail site but there is on other sites. How do I book this and can I use my global pass with these other companies? If I can, how do I go about this.Thanks

8064
T
1 year ago
S
Full steam ahead
SpudypaulFull steam ahead
asked in Travelling by train
Boarding a night train

We are boarding the 20.28 nightjet from Amsterdam to Zurich tomorrow and wondered what is the earliest you can board the train? We have a bunch of kids so hope to get them settled in their bunks as early as possible. Any advice welcomed, thanks

1594
seewulf
Railmaster
1 year ago
Philipp Bauer
Philipp BauerRail rookie
asked in Eurail & Interrail Passes
Global Pass, which trips are included within your own country of residence

Hi, we want to travel in Denmark, Norway and Sweden in August in September. We are from Germany.Now my question: Are in the Global Pass trips in Germany included, and are the trips from Germany to Denmark and from Sweden back to Germany included?  Thanks for your help! Philipp

1034
seewulf
Railmaster
1 year ago
Vanessa Potter
Vanessa PotterRail rookie
asked in Eurail & Interrail Passes
any tips to get seats for family from Frankfurt to Zurich if no seat reservations left!

We left it too late to book seat reservations from Frankfurt to Zurich for family of 4! Any tips to finding seats or seats we can use that don’t need a reservation? 

2087
Vanessa Potter
1 year ago
H
Hirav73Right on track
asked in Train connections & reservations
Regarding train strike

Hello Team, can you please tell me through which websites can i know regading the ongoing train strike, i will be visiting, Switzerland, Italy, France, Uk, Belgium, Netherland in starting of may

752
BrendanDB
Full steam ahead
1 year ago
J
jerseygrrlRail rookie
asked in Eurail & Interrail Passes
Can't delete traveler // delete trip // deactivate pass

Hi everybody, so sorry for the newbie question. I want to get a refund for my pass, but: - I need to change the validity date (which is tomorrow! argh) - So I need to delete my trip but: “This trip can’t be deleted. There are travelers in this trip. Please delete the travelers first, then delete this trip” - But when I try to delete the traveler (myself), any options with the traveler are grayed out and I can’t edit anything.  This has been a really miserable experience - any suggestions or assistance would be super appreciated. I know my pass isn’t eligible for a refund once the start date comes (tonight at midnight) so I am stressing and my emails to customer service haven’t been answered.  

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Keeps calm and carries on
1 year ago
X
XochitlRight on track
asked in Train connections & reservations
I cannot book Copenhagen to Hamburg or Hanover to Copenhagen, why???

Help!!  I have 2 first class passes.I cannot book reservations for two legs of my journey Copenhagen to Hamburg on April 23, depart at 11:01, a direct train and Hanover to Copenhagen on May 7.  depart 11:20am, with connection in Hamburg. I can put the reservations in my cart but when I get to the step of paying, it tells me “Error - One of the legs of your journey is not available anymore.  Please try searching for another connection.”When I go back to make a reservation, it again says there is availability and this nightmare starts again.  

1281
seewulf
Railmaster
1 year ago
T
trestripeNew aboard
asked in Train connections & reservations
Reservations for speed trains in Italy

We are traveling from Rome to Florence and then Florence to Milan.  What is the best way to make reservations on the high speed trains?

741
seewulf
Railmaster
1 year ago
Eric Van Belle
Eric Van BelleRail rookie
asked in Train connections & reservations
Unclear explanation for me if you have to add journeys in Northern Ireland & Ireland

Hello ! Unclear explanation for me if you have to add journeys in Northern Ireland & Ireland. Scrolling down in "Options" doesn't give me somewhere the opportunity to add train stations in these countries. Could you please clarify ? Thanks !

1267
seewulf
Railmaster
1 year ago
MrWorldwide730
MrWorldwide730Rail rookie
asked in Eurail & Interrail Passes
Can’t book sleeper either double/triple

Hey. There s no way they are sold out. They just opened for booking 3 hours ago. On OBB you can buy full ticket sleeper but no tickets available when ‘seat only’. I will go personally to station, maybe they are only few. Couchette lets me buy tho. Error :” One of the legs of your journey could not be booked” just before purchasing. 1st of July: Wien-Bukarest 19:42-15:05 Please let me know your opinion. Thanks!

1584
T
Full steam ahead
1 year ago
D
Davro12345Right on track
posted in Train connections & reservations
Unable to make reservations London to Paris

Hi Everyone,I have bought Interail global pass, and I can not make any reservations. Every time I click on a train to make a reservation, I get a message that says ‘Not available for some travellers...Some of your travellers passes are not valid on this train’.I’ve also heard that the interail app is not reliable, as the train times aren’t updated frequently enough.I want to get a train from London into Paris, and then from Paris to Barcelona. Can someone give me some advice on what to do?Thanks,Davro

10411
T
Full steam ahead
1 year ago
Susanne Johansson
Susanne JohanssonRail rookie
asked in Eurail & Interrail Passes
Inbound / outbound in Germany

Hello, we want to go from Berlin to StockholmStockholm to HamburgHamburg to ParisParis to Berlin Is this ok or not possible because we are to often in Germany? There is no other way to come from Sweden to France. We have to go through Germany again.Thank you

1167
seewulf
Railmaster
1 year ago
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