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Alejandro HerediaRail rookie

asked in Eurail & Interrail Passes

Problem to validate a trip

I bought a plan of 10 trips in a period of 2 months, the first two trips were no problem, but now I have not been able to validate more, I have 7 trips available and still 53 days remaining, but it does not allow me to validate them. On Wednesday I must travel because I have everything already booked can you collaborate quickly please?

1 year ago

Amin AbediRail rookie

asked in Eurail & Interrail Passes

I have no inbound/outbound journeys left, while I do not live in Europe. Did I buy the wrong Pass?

Dear friends, I needed to travel several times between Italy and Switzerland, I bought an interrail pass but i had a "no inbound..." message for my second travel. Did I select a wrong pass??? Eurail has the same problem? I mean I can come one time to switzerland, because it considers switzerland as my home country as I am not a residence there.Can I change to eurail???Thanks for your help

1 year ago

DC40750New aboard

asked in Train connections & reservations

Can not add Mobile Pass/traveller to eurail.eu account

I am attempting to make seat reservations on my eurail.eu account but I can not seem to add myself to a trip as a traveller, it states that my details are incorrect/do not match. I purchased my mobile ticket from national rail UK/eurail and have managed to download the mobile app and activate my ticket, but you can not make reservations for the eurostar using the app.I do not have facebook or twitter, so I can not contact customer services. I wondered if anyone could advise/help me with this problem?Thanks!David

1 year ago

mirjakvarnevikNew aboard

asked in Eurail & Interrail Passes

Cannot fint my mobile pass on my interrail account

Hey guys, I’m currently out travelling with my mobile pass, bought at interrail.eu. But I cannot find this pass on my account for some reason, which means that I can’t book seat reservations through my account.Does anyone have a clue about where I can find my pass? I’ve got the pass reference number. Thank you!!

1 year ago

ArchitectRail rookie

asked in Train connections & reservations

Alternative to paper reservation by mail

I want to travel on the 24th October from Barcelona to Paris on the 10.05am TVG OUIHow do I get the paper reservation copy required as I have tried online but the estinaled delivery date is in November….I will be home by then.Can I book my reservation at the Barcelona Rail Station assuming this is classified as an international Station and able to do so when I arrive in Barcelona on the 18th October.Many thanks.

1 year ago

DavidZubNew aboard

asked in Eurail & Interrail Passes

Cant delete a trip

So, the Problem is:My girlfriend an me booked two global passes from her account. if she wants to add us to a trip it wont work for my ticket. the platform says there is already an activated trip on my pass. It says i activated it in august but i didnt activate anything (the details that we will travel from first of october till end of november are right but i didnt activate it in august, aktivated the ticket 4 days ago). we already deleted everything we could, like we began a journey in the app when we activated the pass four days ago(i couldnt reserve, there was a error message ) than on pc (it worked for me from my interrail account but was not synced with the app and i couldnt add her. It said that the detail name and number arent right). And neither off us can delete this trip, not in the app or login in via browser, not with her account or mine. Thanks a lot for your helpGreets David

1 year ago

DaveRRail rookie

asked in Train connections & reservations

Interail self-service check out process

I am trying to make seat reservations for my trip in Italy. I have already gotten a ticket on the rail planner app. I click on the check out, and it wants me to put in Billing information in the site. I cannot get past the Country section because it doesn’t have United States as a listed County. BTW it would be simpler if you could do this all within one app. Very confusing.

1 year ago

Amin AbediRail rookie

asked in Eurail & Interrail Passes

Is there any limitation on inbound/outbound journeys to home country with a Eurail Global Pass?

Dear friends, Is there any limitation on inbound/outbound to home country in eurail global pass???Can we change interail to eurail???

1 year ago

joachimNew aboard

asked in Train connections & reservations

is it possible to take the same route in both directions at one day?

Hey there, i want to go from glasgow to brussel and back in one day. Is this possible? germany is the country where i started my trip and this is day two of my global pass for one month german version:Hi, ich will an einem Tag von glasgow nach brüssel und wieder zurück fahren. ist es möglich wieder in die entgegengesetzte richtung an einem tag zu fahren? danke schonmal für die antwort =)

1 year ago

Sophie317Rail rookie

asked in Train connections & reservations

Reservation - travel not found

Hello guys,I am trying to make a seat reservation from Venzia to Roma, but it say‘s there‘s neither a trip nor a traveller. But I already have a valid trip and I already have done some reservations the days before. Thank you,Sophie

1 year ago

서

서원준New aboard

asked in Eurail & Interrail Passes

AnurudhNew aboard

posted in Train connections & reservations

Eurail Pass cover number

Hi Team, Kindly provide me my Eurail Pass cover number which is needed for reservation. Regards,Anurudh

1 year ago

cmag0527Right on track

asked in Train connections & reservations

Train that doesnt require reservation

I will be taking some trains that do not require a reservation. I have a mobile pass and have added the trips I will be taking to my pass. I can see the QR code on the app, is there any thing else I have to do like print a physical ticket? Or do I just board the train with just my eurail pass with the trip active? Because I don’t have a PNR code since the trips are only on my eurail app. Thanks.

1 year ago

Yazan BadarnyNew aboard

asked in Eurail & Interrail Passes

choosing trip days

Let's say I bought a 5 days pass for 1 month.After I choose my first day to activate the pass,Can I choose whenever I want to use for the 4 days that left??In other words, can I change dates for the other days during the month? Or I have to choose which 5 days exactlt upfront to activate my pass??

1 year ago

WombleFull steam ahead

asked in Eurail & Interrail Passes

Ocp Slovenia

Hello :)I will make a little trip to slovenia and so I would purchase a OCP for Slovenia. For this pass I have a qustion:Can I use my OCP also for trains to Villach HBF (Austria)?

1 year ago

cmag0527Right on track

asked in Eurail & Interrail Passes

Change currency on mobile website

I want to pay in CAD or EUR but the website is only in USD when I go to make a reservation on my phone. Can anyone help me with changing the currency from USD? There is the option on desktop version but I do not have a computer accessible as I am travelling, and the desktop view does not display on my phone.

1 year ago

Oliver BrütschRail rookie

asked in Train connections & reservations

reservation platform problem

Hello guysI cant make a reservation on the railway app for trains in italy does anybody else have the same problem?

1 year ago

cmag0527Right on track

asked in Train connections & reservations

Error when booking reservation

When I am trying to book a reservation for a train Rome to Florence tomorrow, I get this error on the “Book Reservations” page. The search for a trip part of the website won’t load and instead shows this error message. “Something went wrong. Refreshing”

1 year ago

Frank HermannNew aboard

asked in Eurail & Interrail Passes

From Hannover (Germany) to Mallorca (Spain) with Interrail

Hello, I`m 54 years old and I would like travel in november from Hannover in germany to Mallorca (via Barcelona (until Barcelona with train and with ferry to Mallorca)) and stay in Mallorca 2 weeks and will travel with the same interrail pass back. Which interrail pass (Global pass spain?)? is the optimized pass for that journey? Which tickets I need for this journey besides the interrail pass and the reservations? Does I have discount for the ferry ticket from Barcelona to Mallorca? How much? Is there an alternative for this ticket planning with similar or cheaper price?

1 year ago

Simon HongNew aboard

asked in Eurail & Interrail Passes

Am I eligible for interrail

Hi I am currently staying in Paris. I have been here for 3 weeks and will be staying until the end of this year with a long stay visa. Is it possible for me to buy an interrail pass or do I have to get an Eurail pass?

1 year ago

JulietteRight on track

asked in Train connections & reservations

Night train

Hello everybody,We would like to travel from Brussels to Sofia (Bulgaria), the trip is 1 day 20 hours and 20 minutes. And during the trip we are crossing Austria, Hungary, Romania and Bulgaria (before Sofia). My question is : how is it count in travel days ? Does it count as 1 as we go from point A to point B (even with changes) ? does it count as 2 as we have more than 24 hours of travel ? or does it count as 5 as we have 4 changes to arrive ? Hope this is clear :) Thank you

1 year ago

Enrique Cifuentes CassalettNew aboard

asked in Eurail & Interrail Passes

Can I use an Interrail Global pass to travel in Germany as alternative to a Bahncard 100?

HI Everyone, Due to my studies I have to commute from Mannheim to Freiburg quite often in the next months. I had a look at the test version of the Bahncard 100 but its too expensive. My question is if I could techically use the 2-3 months Global pass for commuting between Mannheim and Freiburg? I only plan to do one in-outbound travel to switzerland in december, but for the rest of the time I would just be in Germany. Thank you for your time,Enrique

1 year ago

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