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12408 Topics
milou6
milou6Right on track
asked in Train connections & reservations
Reservations not appearing on app for Global Interrail Pass

I have booked reservations on the interrail website and the email confirmation states that “You can access and manage your e-tickets in your interrail account. too (though they might take up to 30 minutes to appear there).” I cannot see them on the app! I have looked. Do I need to add them all manually? Travelling as a family so that is many reservations and trips to add! 

1352
milou6
2 years ago
D
DianeRail rookie
posted in Travelling by train
Travelling with a dog. Costs

How much does it cost to take a medium sized dog with you?

612
D
2 years ago
Nanda Kumar
Nanda KumarRight on track
posted in Travelling by train
Racial discrimination Venice to Rome in train

Really very disappointed after travelled from venice to rome . As not only on this trip but other trips as well faced discrimination and really in future will not recommend anybody to travel in eurailIt seems conductors in train treat people based on color and origin as we are citizens from USA 

722
seewulf
Railmaster
2 years ago
D
DulanRight on track
asked in Eurail & Interrail Passes
Inbound night train problem

Hi,I have a problem with a night train from sweden back to  my residence country germany. When using the night train from Malmo C to Hamburg the mobile pass uses my last inbound travel day on the 18th april but i need it on the 19th april to get back home. The workaround i have found here does not work because the last stop of the train is in Denmark before midnight. Border crossing to germany should be around 3:00am.Does anyone have an idea how to use it correctly in the app to have a valid ticket?  

75616
seewulf
Railmaster
2 years ago
Linn Brolin
Linn BrolinRail rookie
asked in Train connections & reservations
Can't book Karlsruhe Hbf to Paris Est

Hi!I don’t succeed to make a seat reservation from Karlsruhe Hbf to Paris Est. When I try to make the reservation on DB’s website it says that 'seat reservation is impossible’. Does anyone know if it will be possible sooner (I will travel 20th of July) or does it mean that it is fully booked?Thanks in advance!

4309
seewulf
Railmaster
2 years ago
E
emanuelledeckersNew aboard
asked in Train connections & reservations
Reservation Arnhem - Split necessary? It says ''you can buy but not required'' and ''no price available''

Hi There,My friends and I (a group of four) are looking for train reservations from Arnhem (Netherlands) to Split (Croatia). On some trains it says “You can buy a seat reservation if you like but it's not required.” It also says there is no price available. Does that mean we are safe to go or do we have a chance of not entering the train because we don't have reservation? Thank you in advance!!! 

922
seewulf
Railmaster
2 years ago
Chiara Pontin
Chiara PontinRail rookie
asked in Eurail & Interrail Passes
Refund for won pass or extension possible?

Hello everyone! Quick question, I hope you can help me. I have won an interrail pass on a social network competition, but lots of month have passed and I don’t think I will be able to use my prize. I didn’t activate it or anything, I just have the code but never used it. Should I consider it lost? Can I get a refund even if I didn’t pay for it? Can I extend it somehow/also by paying? Thank you in advance guys!

735
seewulf
Railmaster
2 years ago
Alvar Fernandez
Alvar FernandezRail rookie
asked in Eurail & Interrail Passes
Night trip - not direct - so counting two travel days?

Hello, good afternoon. I have a question. If I make a direct trip (without transfers) between Freiburg and Valencia, leaving one day and arriving the next, it counts as 1 day of the pass according to the website. However, I must make transfers, the fact that it is not a direct trip, counts me as 2 days of the pass for the transfers in Lyon, Barcelona...?

642
Alvar Fernandez
2 years ago
A
ahmed7New aboard
asked in Train connections & reservations
Pass Cover Number

Hello! I am travelling within then next week and am trying to use travel.b-europe.com for some of my reservations in France, which requires a Pass Cover Number. However, I have purchased a Mobile Pass which from my understanding does not get a Pass Cover Number. I have tried to contact support but with no luck. Can someone here help me to get the Number?

251
A
Railly clever
2 years ago
Isa Speelman
Isa SpeelmanNew aboard
asked in Train connections & reservations
One reservation for two trains with the same route?

I want to go from Prague to Budapest, and I saw I could easily make a long stop in Bratislava on the way, since the train stops there. This would mean that I take a morning train as well as a evening train. Would I need to make 2 reservations, or is my ticket also valid for the second train? It feels weird to pay the same amount twice for exactly the same route.

191
seewulf
Railmaster
2 years ago
P
PiñolNew aboard
asked in Eurail & Interrail Passes
I can’t open my pass mobile in my new phone because the pass mobile is opened in the broken phone

I need help:Before starting my trip, I activated the Interail mobile pass on my mobile. This phone broke before I started the interail and now I can't activate the mobile pass on my new phone. How can I activate it on my new mobile, without being able to access the one that is broken? I'm not traveling yet.

671
A
Railly clever
2 years ago
Breanna Krywko
Breanna KrywkoRail rookie
asked in Eurail & Interrail Passes
Pass Cover Number for seat reservation (mobile pass)

Hello,I urgently need my pass cover number for a train I plan to ride tomorrow! ES 9121 from brussels to london. I tried calling SNCF to book the tickets and they redirected me to Eurostar, and Eurostar’s phone line is only telling me they are “experiencing an unprecedented number of calls, please call back later”Please help!!!

735
A
Railly clever
2 years ago
Roswitha Wagenknecht
Roswitha WagenknechtNew aboard
asked in Eurail & Interrail Passes
I cannot log into my account. When I click forgotten password I do not get any emails

I cannot log into my account. When I click forgotten password I do not get any emails. When I try to create a new account it says address already registered. I probably signed up with Facebook, but I don't understand what that means for passwords.I cannot find any customer service phone numbers and there is no point going to the station!I don't know what to do, does anybody have any tips?  

4345
A
Railly clever
2 years ago
J
Keeps calm and carries on
JSWA2Keeps calm and carries on
posted in Eurail & Interrail Passes
How to use Chatbot TRAIN-E? My text disappears pressing the circle

Hi,Can anybody please advise how to use Chatbot TRAIN-E ? If I type anything in the box and pres the circle the message disappears and I never have a reply ! John

302
J
Keeps calm and carries on
2 years ago
M
Melisa SeverNew aboard
posted in Travelling by train
Luggage limit

Hi, I am an Erasmus student in Poland. I’m planning to return my country, Turkey with interrail. I want to learn about luggage limits. Thank you,Melisa Sever 

792
M
Railmaster
2 years ago
E
EddoRail rookie
asked in Train connections & reservations
Travelling to and from Italia with Interrail Mobile Pass. Where to book e-tickets?

Hello, me and three friends are planning our trip through Europe that will take place in July. I’m wondering what the best website is for booking seat reservations to and from Milano? Italiarail came up, but apparently it only allows Interrail Paper Passes and we all have Mobile Passes. To specify, we don’t need tickets but only seat reservations.Grateful for any help, thanks in advance!

832
A
Railly clever
2 years ago
H
hellohelloRight on track
asked in Train connections & reservations
Are seats reserved via interrail/eurorail valid if the local train carrier says the train is sold out?

I’m trying to book a train from Stockholm to Copenhagen on the 23rd June. On the Swedish train website (sj.se) nearly all trains are sold out on this date (which makes sense because its just before midsummer so would be a busy time), but on the interrail reservation system it shows tickets available for nearly every train. Has anyone faced a similar situation? I’m concerned that if I book a reservation via interrail there may be a mistake and the reservation not actually valid. I’m traveling with a young child so its fairly important that we actually get seats as well as just not being thrown off the train.

3067
A
Railly clever
2 years ago
F
Keeps calm and carries on
Family TripKeeps calm and carries on
asked in Train connections & reservations
Inbound trip nightrain at the end of the pass

Hi everyone,we wanted to end our Euro Trip with an night train.Our pass is valid till the 12.July and our train would start on the12th and arrive the next day without changes.Is this possible? Kind regards

623
F
Keeps calm and carries on
2 years ago
A
AlexBlancoNew aboard
posted in Eurail & Interrail Passes
Don't know what Pass to buy

I'm not certain about how many days I would need to use out of my pass to take night trains, as on the web says that I would only need a day, but on my app on all the journeys with trains that arrive after midnight it says +1day.

262
seewulf
Railmaster
2 years ago
Lauren Green
Lauren GreenNew aboard
asked in Eurail & Interrail Passes
Do I need to start with London if that’s the city I’m flying in to or do I put the first destination I start using the rails?

Hi there - just wondering when building my route. Do I need to start with london if that’s the city I’m flying in to or do I put the first destination as Paris if that’s my first stop with using the rails?

672
M
Full steam ahead
2 years ago
V
VoravutRail rookie
asked in Train connections & reservations
Can not reserve seats from Bolzano Bonza to Munich

Dear all,  Need some help please, Im trying to reserves seats from Bolzano to Munich leg, but the system saids that  “ONE OF THE LEGS OFYOUR JOURNEYCOULD NOT BEBOOKED.”  Please send attached picture.MomIs this a system error? How could I reserve a seat, kindly advise, thank you very much.

1702
V
2 years ago
Andi Seichter
Andi SeichterNew aboard
asked in Eurail & Interrail Passes
Can't book as we don't have inbound/outbound journeys left- how can this be used already?

Hello Everybody, we are from Munich and bought the global pass to make out route (Munich to Köln 10.June; Köln to Amsterdam on 11th June, and now we would like to take a train tomorrow (14.June) from Amsterdam to Hamburg, but we can not book it in the app, because according to the railplanner app, we have no out/inbound journey days left. The train to Köln is shown as an inbounding, but this can not be right, because we haven‘t crossed the border back to Germany yet.How can it be, that our inbounding is already used, if only we made a stop in Köln, before we drove further to Amsterdam?We would really appreciate a quick answer, because of our upcoming Travelday tomorrow.Best RegardsAndreas Seichter

1523
M
Full steam ahead
2 years ago
A
anphilippaRail rookie
asked in Train connections & reservations
IC Kopenhagen - Hamburg reservation mandatory? Conflicting information

Is the reservation for the IC from Kopenhagen to Hamburg on June 23d at 23:54 mandatory? The interrail app says no, the Deutsche Bahn app says yes for the journey from Padborg to Flensburg. And if yes - where can I geht the reservation? The Deutsche Bahn app tells me everytime that an error occurred.Thank you!

7803
A
Railly clever
2 years ago
K
Kelly22New aboard
asked in Eurail & Interrail Passes
Going back to country of residence mid-trip, how does extra traveling in home country work?

Hello :)I have a question! In July i will travel to Hungary by interrail (i have the 30 days pass). In August i will travel to Italy by interrail. In between this 2 trips i plan to go back to my country of residence (Netherlands). I know you only have 2 days traveling in you country of residence. But what have i got to do when i travel to Italy?For example: i use my 2 days traveling in my home country with my trip to Hungary.We will take the Thalys in the Netherlands to Paris. We already made an reservation for the thalys and paid money. So what i don’t understand = Do i have to buy an extra ticket thats valid in the Netherlands: from the station we get on the Thalys (Rotterdam), to the first station accros the border in Belgium? Or does this qualify as being part of the interrail because its on the international traject? And if the anwser is yes on buying an ticket, then on the way home we have to buy an ticket from the last trainstation thats outside the border of the Netherlands to

996
M
Full steam ahead
2 years ago
hatii
hatiiRail rookie
asked in Eurail & Interrail Passes
Does the 2-day inbound/outbound rule count for EVERY pass?

Hey, I am studying abroad next to my home country and got a two months interrail ticket. I am aware that there is the inbound/outbound rule but I don’t find anything about if this counts for all tickets (even for those where you could technically travel ever day). Does this rule apply for all interrail tickets or only for these where you have limited travel days? Can I travel to my home country from my student residency as often as I want?  Thanks in advance!

2425
M
Full steam ahead
2 years ago
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