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Bonsoir, Nous rentrons d’Amsterdam ce jeudi en faisant : Amsterdam → Bruxelles Bruxelles → LilleLille → Massy Massy → Nantes Nous avons malheureusement reçu un mail de la SNCF nous disant que notre train Massy Nantes est supprimé à cause de la tempête prévue dans l’Ouest de la France. Nous sommes donc bloqué à Massy sans logement train .. Pour le logement la SNCF rembourse l’hôtel et repas. Concernant le train, comment faire ? Nous avons déjà payé les réservations. Devons nous remplacer pour le lendemain et payer ? Comment faire pour se faire rembourser ?  Merci à vous pour votre aide. 

Hello everyone, My wife and I are planning to travel from Milan to Roma. We have already made our seat reservations, but after checking out, we found that we were placed in different carriages. Does anyone know how to adjust our seat reservations so that we can be in the same carriage and have adjacent seats? Thank you Additionally, when making a seat reservation, can we select the specific train carriage and seat number we want? If so, how can we view the available carriages and seats?

I booked a seat online and I don’t know how to add it to my planned trip on the app

Hi is it right that your year pass even if you buy it this now does not start till you use. Also do must you get reservations for Euro from St Pancris. Thanks in advance

Hi. We are looking at travelling through France, Italy, Croatia and finishing off in Sicily on a 2 month global pass and are looking at trying to find caravan parks that are within walking distance of a train station. If anyone knows any caravan parks could they please share. Thank you 

Hello wonderful people,I’ve just recently purchased the Global Pass for travel in January 2024. Due to info online that says that that is peak season, I wanted to make some seat reservations to ensure I have a seat. However I can’t seem to make those reservation on the Eurail Rail Planner app even though I can see trains available on the Eurail website. Further reading says I can make seat reservations with the train company so the first train I’m catching is Eurostar from AMSTERDAM CENTRAAL (NETHERLANDS) to BRUSSEL-ZUID (BELGIUM)I have created an account with Eurostar and when I’ve selected the train that I want, where do I put my Global pass details? Thanks! Eurail website shows available trains 

Hello. I want to buy the global pass but I would like to start the trip from a country other then my country of residence . So no inbound/outbound. Is it possible? Thanks

First of all, I am a global pass user and I am now in the Czech Republic, but I wonder if the Eurail Pass can be used in the Czech Republic. In places like the subway or tram. It's like you can ride the German 'S bahn' with the Eurail pass.

I've tried to find someone that asked the same question, but it seems im the first.Can I travel using the interail pass with my electric scooter (trotinette electrique) ? It's a small one that only weights 13 Kg

Cómo traslado un viaje en la aplicación RAILPLANNER desde MI VIAJE a MI PASE 

Hello, I plan to go to Paris from Munich on Nov. 10, I saw a train offer by TGV which have to transfer in Stuttgart departure in Munich at 8:55 am. And I booked a reservation seat from Stuttgart, but now the train is no longer there on the timetable. (Both the leg from Munich to Stuttgart and the leg from Stuttgart to Paris.) And I haven’t add this trip to my journey before it disappeared. What can I do then? Should I cancel the previous one and rebook? Will the reservation fee refund if I do this?THANKS FOR ANSWERING!!

Can I use Roma pass (48hrs ) for traveling from airport to Roma termini ?  

I am wanting to book a Nightjet train from Salzburg to Venice on December 26th. These don’t seem to be on sale yet - when should they be available to purchase 

Good evening all,How can I get to see my reservations in the mobile app pass please?  I can see them on the desktop but not in the pass.I have printed them out in order to ensure ‘a belt and braces’ approach.Many thanks & kind regards,John

We are starting our Journey in Vienna on 22nd Dec , leaving Vienna on the 26th travelling to Salzburg on 26th then to Zurich on 28th , then to Paris on 29th, Can we reserve seats and do we use the same train all the way through?  If you could advise which train we should book on.  It would appear the timetable is still not available on the eurail website. Do you know when it will be and is it risky to wait? Many thanksRichard 

Im planing on making a trip to various countries in january. When i search for the times of the trains on the rail planner app only trains until december 9th appear. Is there a specific date when the train times for december 10th and after (specifically january) will be realeased?Thanks.

I think it very confusing.Pass validity for me means the period i want to travel.F.i. i want to travel in the month november. I activated my pass starting 1st november, why not?My first travel day will be 10th. off november. But the app takes a travel day before i used any. Why is that? All answers talk about deactivating the pass. Why should i deactivate? I just want it not to take traveldays Before the day is there!!I think it is rather confusing, and costly.How can we adjust this?

I am planning a travel from Denmark to the Pyrenees, where I will be hiking. That means I will bring some camping equipment with me. This includes items that are not allowed on Eurostar trains.But since Eurostar is faster than most other trains it will often show up when I search for the part of the journey that goes between Germany and Paris.Are there any train route planners where it is possible to exclude Eurostar trains? On Bahn.de I can exclude high speed train. But that will also exclude trains like ICE and TGV. Palle Dam, Denmark

Hi!I’m planning to travel through Christmas markets from December 13th-23rd . My itinerary is Budapest, Vienna, Prague, Berlin, Brussels and Edinburgh. I already bought and activated my pass for my dates. However, when trying to book a ticket from Budapest to Vienna on Wednesday, December 13th, it says that there are no prices available. If I am not signed in, prices are listed but not when I’m signed in. Then when I go to the train’s direct website, more times are available but I can not figure out how to add my pass to the purchase of the ticket. Do I have to buy the ticket in addition to what the cost of my pass was?This is my first time using the interrailing so I need all the help I can get. Thanks!

Hi all! I’m trying to book seat reservations on IC 1073 (Bern - Interlaken) for mid-December 2023 and haven’t had any luck on the Eurail website or the www.cd.cz website which Eurail recommends as an alternative to book seat reservations. Getting the following error on Eurail website:“Prices unavailableNo price results were found. Pass holder reservations may be sold out for this connection, but there are other ways to check for available seats—more info below our timetable.” The other website also comes with this error:“Internal system error (103)” Does anyone have any idea or may have encountered this problem? Could it just be that they haven’t made the seat reservations available yet for the trains? Any help is appreciated! Thank you :) 

My interrail france german pass is expired without any activation.I created an account in September and also created my trip but I didn‘t actived my pass yet. I wanted to travel in November and right now, I wanted to book my trip but the rail planner app says that my pass has been expired?? I neither used nor actived it.Did anybody experienced something similar?Or does anybody has a support hotline where I can get help for reactivating my pass?Thanks! 

Is it possible to make a reservation for an overnight sleeper train from Zurich, Switzerland to Prague, Czech Republic on December 14th?   Can I make a reservation for an overnight train from Wien to Venezia using the Eurail Global Pass?       

I’m planning a Spring trip to Europe and want to take the train from Paris to Bastogne and then on to Koblenz.  Can’t find a train route listed for that route, is there one?

Hello, I would be interested in knowing how much a berth costs on the night interrail? I say this because it says that a bunk bed is in a 4-seater compartment: it is €41, and I don't know if that is a bunk bed or 4 bunk beds.Besides, it says that with the reservation of the first class seat you get a bunk, and I don't know if that's the case, why then for €5 do I get a bunk for myself?

Just a few questions for an upcoming trip with a couple of kids…what’s the difference between when a trip says “you’re ready to board” and “you’re ready to board. You can purchase a reservation if you’d like”? we have a few trips with train changes. I’d like to add the whole trip to my eurail app. Is there a way to do that or do I have to pull up each trip individually? I’ve purchased reservations for the ones required, but they don’t show up in “my trip” for some reason. They are under ‘my reservations” is there a place to see what terminals the tickets are associated with? I’ll be with two little kids and some of these transfers are quick. I don’t think we’re going to use all the days I purchased the pass for. Is there a way to downgrade without affecting my reservations?Thanks!