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Ian Richardson
Ian RichardsonRight on track
asked in Eurail & Interrail Passes
scan at station

I think I read that at some stations you scan your ticket.   We have paper pass and I don't see a barcode on them.  How does it scan?

542
Ian Richardson
1 year ago
Tilly Noordzij
Tilly NoordzijNew aboard
asked in Train connections & reservations
Booking bed in nighttrain napoli > milano 14th april

Hello, I am having trouble booking a bed for me and my daughter in the nighttrain napoli > milano 14th april although seems available if I can believe other websites… the interrail app lets me go through with the reservation until the very last moment when you want to confirm to pay.

661
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Railmaster
1 year ago
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Thomas14Right on track
asked in Eurail & Interrail Passes
Pass disconnects from trip after journey starts

Hello. We’ve just set off as a family of five with mobile passes on my phone. On the first journey, my pass became removed from my phone. Not sure how. I have readers it successfully but it links to “My Trip” default not the Interrail adventure trip I created and duplicated. Any way to reconnect it? I’m getting the message that a pass count be connected to a different trip once travel has started. But it was connected to the other trip when we set off!!  

521
R
Railmaster
1 year ago
Simon Styles
Simon StylesRail rookie
asked in Eurail & Interrail Passes
pass/ticket stopped displaying on phone

My ticket/pass  will no longer display on my phone. I have been travelling for 2 weeks in Spain, where it worked perfectly when making seat reservations. Today I entered Portugal and went to the station to purchase a seat reservation but in spite of having entered the journey and being connected to the internet all I get is a message saying “No ticket for this date” which completely wrong. Please help asap as I have to travel tomorrow!!!!

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Railmaster
1 year ago
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Keeps calm and carries on
PetermcmasterKeeps calm and carries on
asked in Ask the community
Travelling during strikes/refunds

Hi folks- Probably a common thread at the moment, but I am travelling next wednesday 5th and Thursday 6th through France. Im meant to be heading into Paris on the Eurostar at 16:22 getting in at 19:57 on wednesday 5th,and Im then meant to be heading on the high speed train from Paris Gare du Lyon to Zurich on Thursday at 07:15. Is it possible to predict whether these routes will be affected? If not and it ends up being wiser to get alternative transport through France, can I get refund on the reservation costs of these journeys? If so, how do i go about doing that? Thanks in advance. Peter 

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Alan Keogh
1 year ago
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Flasche_ChrisRail rookie
asked in Train connections & reservations
Taking a Bus from Slagelse to Odense (Denmark)

Hello, at 7th April I’m driving from Stockholm (Sweden) to Dortmund (My home in Germany). On the route that the Discover EU App gives me, there is a 1:44h ride with the bus 6001 from Slagelse to Odense (Both in Denmark).Via:Korsoer Nyborg LangeskovCan I take the bus with my 7 days Interrail ticket, that the EU gave me or is there a special bus ticket that I need? Thank you for your help. KInd regards Christian 

1903
BrendanDB
Full steam ahead
1 year ago
Danis
DanisRail rookie
asked in Eurail & Interrail Passes
eurail pass on rail replacement bus

I plan to use a travel day from Hallstatt to Innsbruck today. The first leg will be the replacement bus from Hallstatt to Ebensee on 17:01, but I can’t add it to my journey. What do I show to the bus driver to let them know I am using the Eurail pass. The only journey I can add is from Ebensee to Innsbruck. Regards,Danis Li

6543
Angelo
Railmaster
1 year ago
Tine Clarysse
Tine ClarysseRail rookie
asked in Routes & destinations
Trip Brussels - Prague - Budapest - Ljubliana - Munchen - Brussel

 I am looking to make a trip in the summer, on my own (female, 41) and was wondering if this is itinerary is going to be too much as all my 'train-days' are quite long. Do any of you have experience with these trains and know if these will be comfortable, have catering,?Also, any tips on reservering seats in advance? According to the railplanner app I don't have to reserve for any of these trains.Thanks!

1593
BrendanDB
Full steam ahead
1 year ago
TravellingLemon
TravellingLemonNew aboard
asked in Routes & destinations
Unable to book BLS lake Thun boat cruise in Switzerland

Hi everyone, I am unable to book the include BLS river cruise with my Eurail pass. The instructions says to put in the starting location as "Interlaken west (see)" and ending as "Thun (see)" but Interlaken west (see) is not in the Eurail application 

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Railly clever
1 year ago
Pedro Pires
Pedro PiresRight on track
asked in Eurail & Interrail Passes
Can't book reservations - ''your pass isn't valid on this date''

Hello, I'm having trouble understanding how the pass works, the tutorials on the site don't end up helping me, I'm going to travel soon and I bought the Eurail Global Pass, and I'm afraid it won't work.I would like you to support me so that I can use it without problems.

80311
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Railmaster
1 year ago
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theresa.armyNew aboard
asked in Train connections & reservations
reservation

What happens to my reservation when I miss my train because my previous one being delayed?

501
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Railmaster
1 year ago
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ElBartoRail rookie
asked in Train connections & reservations
No reservation between border of France and Germany

Hello,I want to travel from Paris to Germany. As it is a little complicated to book cross-country seat reservations I wanted to ask if you know which concequences it could have if you have no seat reservation between the last stop in France and the first stop in Germany.In fact I want to take the TGV from Paris to Frankfurt (and then continue on in Germany). I would book a reservation to Forbach (France) via travel.b-europe.com and a reservation from Saarbrücken (Germany) via Deutsche Bahn. So I would not have a reservation between Forbach and Saarbrücken (where the journey takes about 10 minutes). Do you know if this might have consequences / additional fees and if so, which?Thnaks for your answers,Simon

1937
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Railmaster
1 year ago
D
Keeps calm and carries on
DanfamKeeps calm and carries on
asked in Eurail & Interrail Passes
Global Pass - Daily Ticket Scan Code error

I noticed today when creating a daily ticket scan code that the train journeys to be made on that day were not being displayed below the scan code as has happened in the past. Is this a problem when the scan code is being checked at stations or on the train or is it purely the scan code the conductor is interested in?

641
R
Railmaster
1 year ago
D
Keeps calm and carries on
DanfamKeeps calm and carries on
asked in Ask the community
Interail Global Pass error in the Pass

I am having problems with the Interail App whilst trying to create a ticket.  The whirly Your Tickets are Loading is not stopping. Can anyone help?

501
R
Railmaster
1 year ago
C
CornNew aboard
asked in Ask the community
Eurostar reservation available?

Hey all,I'm planning a trip to Scotland from 19th until 30th of April this year. I will only buy an Interrail ticket if there are still reservations available for the Eurostar. I would be very grateful for anybody checking, if there are reservations available for the Eurostar on the 19th April to London (starting from Paris or Brussels) an back on the 30th of April.Thank you!

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Y
Full steam ahead
1 year ago
G
gerardschultenordholtRail rookie
asked in Eurail & Interrail Passes
activation day versus first travel day

Hello, We bought a two month mobile pass, that must be activated before april 9th 2023. But our first travel day will be April 21th. We have activated the pass with the first trip on april the 21th, but we don’t see tickets (yet?). I guess it is better to deactivate again. Can we activate the pass just before april 9th without adding a trip and add the first trip the moment we actually start our journey on April the 21th? Thanks 

1614
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Railmaster
1 year ago
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amenehsharifiRight on track
asked in Train connections & reservations
Seat Reservation Strasbourg - Paris

I have this error when I doing seat reservation. But my friend can do the same booking without error!  

771
BrendanDB
Full steam ahead
1 year ago
Cagatayhan Aksu
Cagatayhan AksuRight on track
asked in Eurail & Interrail Passes
I changed country of residence, can I change it?

I have a problem. I bought the 2-Months unlimited Pass on last year's promotion. hen buying the ticket on May 2022), I selected Germany as my country of residence as I was currently living in Munich for my university studies. However, by the time I start my journey (April 2023), I had already moved back to Turkey. I bought the ticket with a friend; he and I are both Turkish citizens and have Turkish passports. I will start the journey from Turkey and also end it there.So I am hoping I do not get locked out of the German railways because of the "country of residence" issue. I have contacted Interrail support and they informed me that "country of residence" cannot be changed after the purchase date. I would really like to be able to use the German railways for free as they are not cheap and are hard to avoid. They are geographically central in Europe, so I will have to use them. It will be really difficult for me, financially, to complete my journey if I buy a ticket for every train ride

21614
Cagatayhan Aksu
1 year ago
A
a.nationRail rookie
asked in Routes & destinations
Night Train Munich to Rome Sept 22

Trying to book sep 22-23 night train Munich to Rome and am receiving a notification of no route for that day, however it appears to be a daily route. Anyone know if this will become available?

833
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Railmaster
1 year ago
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AfjusticeNew aboard
asked in Ask the community
Train from Switzerland to Italy reservation must be printed?

I will be traveling from Switzerland to Italy on a EuroCity train soon. I read somewhere that in Italy you need printed tickets for cross border journeys. I have a mobile Eurail pass. Since I have a mobile pass and have printed my seat reservations, will this be ok? Or do I need to print and validate something else?

1451
R
Railmaster
1 year ago
Kwelchons
KwelchonsRight on track
asked in Ask the community
Help booking ticket with Pass in Switzerland

Hi, I bought a 4 day Eurail pass and am trying to book my first train ticket. When I go to book on the Eurail mobile app it is not giving me the same options as the SBB site. I am wanting to book from the Zurich airport April 26 at 12:15 to Schaan Bahnhof. On the SBB site it has a 12:15-14:11 option that does not show on the Eurail mobile app. How can I book that ticket?

6423
T
Full steam ahead
1 year ago
A
AfjusticeNew aboard
asked in Train connections & reservations
Seat Reservations on EuroCity

I will be traveling on a EuroCity train from Switzerland to Italy soon. I have my Eurail mobile pass and have made seat reservations through Eurail. I have also printed these seat reservations out. Do I need to validate my ticket/seat reservations? If so, how do I do that?

1601
T
Full steam ahead
1 year ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
asked in Routes & destinations
What to do in Genova, Italy

I’ll be spending 2-4 hours in Genova (depending which train I decide to catch), and was wondering what anyone who has been would recommend doing there and seeing there. I don’t mind walking and usually opt for the cheapest/free things to do and see.  Thanks 

1081
Y
Full steam ahead
1 year ago
B
Keeps calm and carries on
barbelouilleKeeps calm and carries on
asked in Ask the community
Nome de passagers pour reservations

Bonjour, Nous voyageons à 3 en octobre prochain, les pass et le nombre de voyageurs sont correctement renseignés, pourtant quand je veux réserver cela ne me met que deux voyageurs...  

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B
Keeps calm and carries on
1 year ago
C
Keeps calm and carries on
CaroleKeeps calm and carries on
asked in Train connections & reservations
MILAN TO L9NDON

Is there a route from milan to London without TOO many seat reservations necessary? I want to travel on 25th or 26th April, arriving not too late on 26th if possible.  Thanks.

15115
T
Full steam ahead
1 year ago
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