Solved

Kan ik eerst een deel van mijn reis (route b.v. Brussel midi-London st Pancras) boeken en reserveren om daarna het begin van mijn reis en het slot (geen reservering nodig) te boeken? Komt dit dan vanzelf op volgorde op mijn reis van die dag te staan?

Hi,I am disabled and require assistance. I have a pass Interrail and submitted a request for a complimentary caregiver pass a few weeks ago, but still have not received an answer. Since I will be traveling for a long time and because of my disability, I need to plan ahead and am getting very anxious about this situation.Could a staff member reach me and help me sort this out, please?Thank you,Juliette

Hi everyone! This summer I’m traveling through east/south Europe by train for the first time. I’ve planned every train already, but I’m confused about the night trains. Are they included in the interrail pass or not? I have a pass for 21 days.  For example, the train from Zurrich to Utrecht - in my trip it says I have to pay, but when I search it’s included (see pictures). Thanks in advance for your help!- Robin   

I have Eurail Global Pass and I am trying to book seats for Paris-Barcelona for 27th July 2022 in 1st Class for (1010-1654) but it says on the Eurail website that it will be a "Paper Ticket" which will be delivered to my address. I will not be able to receive the Paper Ticket in time due to travelling. The seats will be Sold by the time I reach Europe so booking at a local station is not an option.  is there any other way to get the ticket like on Email? What to do? 

We are planning to travel from Prague to Barcelona. I know there is a train from Paris to Barcelona. From Prague to Paris looks as if train makes a couple of stops. Can we get off and spend the night at these locations and get back on train the next day 

On the website from interrail you can read that my train has mandatory reservation but in the app its not even recommanded. What is right?   

I am planning an interrail from Milan, PARIS, AMSTERDAM ARRIVING in Rome in 4 days, how are the travel days counted? based on the trains I take, or based on the days?

Hello, Using the DB app: for some trains (international on ICE to Denmark/belgium) can't book a seat réservation.. Does it mean sold out?  And, any way to cancel a seat réservation? Asking here since db customer service is not responding.

Hello, I have a problem.I want to travel from Marseille to Barcelona in a little more than 2 weeks and now wanted to buy a seat reservation. And altough Interrail says, that the reservations in paper form will arrive if I buy them 6 days before the travel, it always states that it probably wont arrive in time.Can somebody help me? Are there no more seats available? Can I reserve them in another way?I would be very grateful to hear from you soon.Sincerely, Tobias

Bonjour !Nous avons une nouvelle question, nous voulons faire un certain trajet, avec notre global pass, mais en le recherchant sur l’appli rail planer, celle ci ne trouve aucune gare, alors qu’elles sont dans le partenariat avec interrail. Par exemple :Budapest - Belgrade : introuvable  Aucune gare en Bosnie alors qu’il y en a sur la carteAvez vous des explications à ce sujet ? Des solutions ? Merci à tous ! 

Hi everyone, we activated our passes today in the morning to start our journey a few hours later. Before we started it turned out that I have covid, so we did not go.Is there any chance to cancel the activation? We already wrote the support but I think it will take some time till we get an answer. Do you think, they will be accommodating in this case?Thank youNina

Hi,I tried to activate a global Pass, but hot an error after putting in my ID number. The ID number is correct. I wrote an e-mail to the support some days ago, but didn't her an answer. what can I so ?thanks !

Hi,I am looking to book seat reservations for my group on the night train going from Bucharest to Budapest early July. It seems that interrail only offer paper tickets for this train which will not arrive to my house or my hostel in time according to interrail leaving me unable to proceed with my order. Is there anyway around this where I can book a seat reservation and use an email confirmation as my proof of purchase?Would we be better off to buy a seat reservation at the train station as soon as we get to Bucharest?If we are unable to secure a seat reservation would that lead us to not being allowed board the train? or would we still be able to board the train but have no seat?Looking forward to hearing any replies.

I bought an Interrail Global Flash Sale Pass Senior during the 50% discount offer. I went the whole hog and chose the First Class 3 months continuous variety. Having no firm travel plans at the time of purchase I randomly selected  validity start date of 3rd September. I understand that I can alter that at any time within the 11 months from the date I purchased the pass.I now want to take flight from the UK to Paris for a swing around France for a few weeks, travelling by train of course, to visit friends and relatives resident there - probably for just three or four weeks - before returning to the UK either by Eurostar or more likely by air (I live near Scotland so the cost of train from London to home is not much less than a flight home from Paris to my local airport).Here is my question. Since my pass is a 3 month continuous one but I’ve used three or four weeks of it, will I be able to use up the days remaining on it on another holiday in Europe at a later date before the expiry of

Hi, due to all the problems and uncertainty caused by the Interrail reservations process, I’m now considering just ‘paying’ for train tickets from the UK to Spain. The total cost is only GBP25 more than the Interrail plus all the reservations, but the difference could be zero if I can only get E20 Interrail reservations on SNCF - plus SNCF fares are refundable up to 2 weeks before travel, and Eurostar are exchangeable for free. And I don’t get the huge stress reservations and worrying about getting stuck! (I’m annoyed that I didn’t think of this earlier, as the Eurostar fares are now a lot more expensive than when I first checked).Can anyone tell me whether the ‘normal’ tickets in Spain have a compulsory reservation also? I see on the Renfe website that they have an ‘optional’ reservation for an extra E8, however if you don’t pay the E8, is it (A) you just have to choose a non-reserved seat when you get on board, and if you’re unlucky you might not get a seat with your companion, or (B

Hello! I’m moving to Brussels in July. I’m Italian citizen and last months lived in Buenos Aires. I’m wondering if I could use my new Brussels address as my billing information for my Interrail pass. Max

Hi !I would really like to go to Milan from Nice on the 19th of July. But I'm not really sure about the tickets, where do I have to get started ? I will travel with my brother, but we are not familiar with train tickets. Can you please help us to book the best possibility ? 

I realised one letter was missing in my third name in my global pass, does anyone know if this might cause a problem? I havent activated the pass yet so I should be able to change it but seems to be impossible the get an answer from the support 

Mi pase interraíl móvil fue activado en abril, y activé también después todos los trenes que utilizaré en mi viaje. Hace unos días entré en la app y todos mis viajes habían sido borrados y mi pase desactivado. Volví a activarlo todo, pero un par de trenes no me aparecían ya como disponibles, así que los entré manualmente. ¿Hay algún problema con activar trenes de forma manual?

Hi,I wanted to travel out of the country with my NS Weekend Vrij Subscription Card, instead of using the outbound day.Had a long discussion about whether I had to use the outbound journey or not. The conductor said I had to use the outbound first, before using other tickets. So he actually forced me to use the outbound journey. He filled it in himself on my ticket, without asking me.As far as I know you can use the outbound day at any time, and choose to use other tickets instead. who was right here? I think it was unfair. I wanted to keep my outbound journey for another time, when my weekend subscription card is not valid.    

Bonjour à tous !Nous partons à 4 depuis la France avec le Global Pass. Nous avons donc 7 jours de voyage sur 1 mois et nous avons une question. Est ce que les voyages pour quitter notre pays de résidence et y revenir sont compris dans les 7jours de voyages ou sont en plus ? Merci d’avance :) 

I’ve tried calling OBB twice in the last hour and they don’t seem to be hearing me on the line? I want to book the night train from Budapest to Timisoara but I can’t do it on the website either. I want to get the night train on July 18th.  Does someone know what else I can do? I’ll be going to Budapest from Vienna. 

Hi!I'm going on an interrail trip with my family this summer. Part of this trip is the connection Prague-Zurich on August 7 (arrival on August 8). The planners says this train is running (EN 50466, departure 18:01, arrival 8:20), but it is not possible to make a reservation for beds. Not on this website, not on the Czech, Swiss of Austrian railway website. Does anyone have an idea how to book this train?Maarten

Hi, I want to book a reservation from Paris to Frankfurt (the first train of my trip...) but when I go on the websites it says the prices are unavailable at the moment and I should try later. The weird thing is that when I connect with another navigator it shows me the price (13€) but an error occurs when I want to proceed to payment.Do you know if that means the train is full ? Can I buy a ticket in a station instead ? Thank you

We are 4 passengers travelling to Paris tomorrow 22nd June via the Eurostar. We are unable to reserve our seats as it is asking for Pass Cover Number which we don’t have as we have mobile passes. Urgently need 4 pass cover numbers so we can reserve our seats immediately.  Please help.