Solved

Trying to book Nice to Milan seat reservations (really the ventimiglia to Milan section) 11.03on 29th july. Seats are available to purchase but I simply cant find a way to reserve a seat traveling with global passes.  Via Eurail I get the same - temporarily unavailable - check back in a few hours message that’s become all too familiar. many help would be extremely gratefully received!!!! I’ve tried OBB by the way and it simply says no tickets available - but I could purchase a fare on lefrecce (basically I’m extremely confused!)

Hi, I am travelling first class in Italy. And I want to bring the reservation time forward by  3 hours. I was wondering if anyone has managed this without being charged extra?I am travelling 1st class.

Hello! I have a 3 months continuous pass, and I’m wondering about the specific timing of the duration.If I activate the pass on June 24th, could I still use it on September 24th, or only on September 23rd?

Hello, my friend and I are interrail pass holder and we would like to take the nightjet train NJ468 on July 11 from Salzburg to Paris. Unfortunately we are unable to book. Can you help us ? Thanks in advance for the answer! 

Hello everyone!I want to buy a train night ticket from Zuerich to Ljubljana on the 6th of July to book my seat in advance. But it’s a paper ticket and the estimated delivery date when I will be able to receive it is after my departure from my country. Do you know if there is any option where I can buy it in France in a train station or it’s not possible to buy an international train ticket from France? Otherwise, I can probably buy it when I will be in Zuerich but I’m afraid there will not be enough seat available to buy it just one day before the trip? What do you think?Thanks for your answers

I lost my phone but i am buying a new one today.  Im hoping that when i get this new phone and i download my icloud data back onto my new phone and since i will have the same number the mobile pass will still work.  Does anyone have any info or experience that can answer this question for me?

Hello we had heard here was a sleeper from zurich to Llubljana but when I go onto the Austrian site to look it only shows a seat option - it would be for the 29th July for a 4 berth couchette- has Antoine does this before? Thanks!

Me and three friends have been planning a train trip through Europe in July. Our country of origin is Sweden and we all have our Interrail mobile passes ready. We have now gotten around to booking seats on some of the trains, but have struggled to book high speed trains from Amsterdam to France on July 6th. The seats seem to be fully sold out on the Interrail website, leaving us the option of instead booking via travel.b-europe.com. However, one member of our group didn’t receive the same confirmation email as the rest of us - his is lacking the Pass Cover number that is required for booking seats via external non-Interrail websites. We are positive that he bought an Interrail pass and not a Eurail pass. He is the only one of us with this issue and he has not been able to reach Interrail customer support.Here’s the info about the specific trains I’m trying to book:Amsterdam Centraal (13:15) - Paris Nord (16:38)Paris Gare de Lyon (17:37) - Marseille-St-Charles (20:57)both on date: 06/7

Hello from me again..A last question i hope..I was trying to make our seat reservations for a high speed train in Italy...I went through all the steps and make it to the payment but i wasn't ask which seats i want to book . I don't have this option? They will give me the seats that they want? I can't choose? I m traveling with my two daughters and of course i want to be near them..in which point i can see the number of the seats that we have book? Thank you very much   

I have tried for hours not to add my mobile pass as well as add passengers to my account. Well, IT’S NOT WORKING. Your site does not “see” my pass and tells me the passengers don’t exist. I need to make reservations NOW

Hello! Thank you for anyone engaging with this forum post, any input will be super helpful! The following routes are ones which do not need reservations within my group’s trip. We are travelling throughout July: Bern to Vienna Vienna to Ljubljlana  Lake Bled to Zagreb However, I was wondering if anyone knew how busy these routes would be in early-mid July and whether you think reservations would be helpful? Thank you so much for any input!!  

Hello! I plan to travel through Eurail next month for the first time. I have purchased a global eurail pass.However, I am having issues making seat reservations to Paris from England, and from Paris to Barcelona.When attempting to make seat reservations through the rail planner app, no prices are available for my desired travel times.How do I make reservations if the rail planner app or the eurail website  won’t allow me to do so?Also, I won’t be in Europe until the end of this month, so I wont be able to visit a train station to make a reservation. I would like to make reservations for these trains as soon as possible.  

We booked euro rail pass. Trying to reserve seat but it’s asking for cover number. As we book through mobile there aren’t any cover number available. How do we sort out this situation? 

Hi, I need urgently help! Yesterday I booked 4 mobile passes (a family of 4, 2 adults and 2 youths). I didnt recieve the confirmation in my e-mailbox.  Of course; the e-mail is right, checked the spam, used chat, asking questions.  No answers so far! please, I need help, I need my card Numbers soon. Our holiday is coming and don’t like to loose days.

Hello everyone, I’m from Portugal and I’m planning my interrail to start on August 15. However, as I’m trying to buy the paper pass, the expected arrival date is August 12. August 12 is way too near from my departure date and I’m concerned I do not receive the pass in due time.What should I do since the Portugal’s national train company does not sell interrail passes anymore? Thank you in advance!

We have 7 day 1st Class Flexible Eurail passes. We are traveling with friends and booked our reservations for the Eurostar train from Lille to London separately. Our parties were assigned different coaches so we decided to and were able to change our seat reservations on the Eurostar website with no problems. However, we never received an email from Eurostar and our mobile passes have not been automatically updated. We’re not traveling until September. I tried using the help chats on both the Eurail and Eurostar websites with no luck. Any suggestions on resolving this issue are appreciated.

Hello,we are traveling with my parents in law. Unfortunately their 2nd inbound/outbound jurney was activated on a day where they did not use it. We are traveling from germany to and within france. On the 7th of june they took the train from paris to lyon. On this jurney their outbound was acticated even though it obviously wasn’t their outbound to germany (see picture). Now we cannot activate their actual outbound from straßburg back to berlin tomorrow.With my Mobile App this could not be possibly done, since the App doesn‘t allow to choose inbound/outbound outside the the residence country). The Support is not answering. Can someone please help us.?

When I bought the paper ticket for the Global Pass. How long do I have to wait for it to arrive?

I put every details correctly but cannot activate mpass for France Eurail. I need to use it now. How can I contact someone for help

I am trying to book a return trip from London to Paris. Of course, very frustrating because very limited seat reservation availability. It keeps showing that there is availability for this return but then becomes unavailable when it is the order review. Any suggestions? 

Hello, I have a problem during the reservation for a train from Innsbruck to Bologna.When I am on the page to verify my informations, my mobile ticket switches automaticaly to a paper ticket and it tells me that it should arrive on the 4th of july. However, I will already be gone by this date. Also I would really prefer a mobile ticket.Is it normal?Thank you for the response,Chloé

Hello!If I start my Interrail Trip from Sicily, given it's an island and it would require more than 18 hours to go from Palermo (my city) to any other EU country by trains/ferries, will a plane from Palermo to another EU country be included in the Pass?And if so, how do I book a flight using the Pass? 'Cause I've already downloaded the Rail Planner App, but it only gives me the possibility to book trains and by-land-transports, even though Palermo is the starting point...I'd really appreciate your help, thank you!

Hi, Me and my friend who I'm going interrailing with discussed last night which trains we would take from our home town (Roosendaal, in the south of Nehterlands) to Paris and the train from Paris to Barcelona. For both routes, there was one option still avaible for us to take the day we wanted to travel. My friends booked her reservations last night, but when I tried to do it, it gave an error message a bit further in my shopping kart. So I decided to try again this morning, however now both reservations I wanted to make are completely booked full and so are all the other trains that same day. I've already booked the hostels so it is quite important to travel that day. Plus my friend already has her reservations.  I am kind of freaking out a bit right now and do not really know what to do. Is there any possibility of making a reservation elsewhere than the interrail site? Or does anybody have any tips on how to get from one destination to the other in a different way?

URGENT: I have to take the train this morning, but my app is not working! My first day of travel has not been selected, and when I try to change the date or if I click on the water on the right I get this message! What should I do? Should I delete the app and put it back? THANK YOU SO MUCH I'M SO SCARED!!! 

My wife and I have spent 10+ hours trying to book our trains for a trip leaving in 6 days and one of the legs apparently cannot be booked. BUT IT DOES NOT SAY WHICH ONE! We are beyond frustrated and have reworked the trip 6 times now and all legs show available until we try to check out. Then I get this error and cannot figure out which one is causing the issue. HELP! PLEASE!