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I’m trying to book seat reservations for our global Eurail pass and cannot find the train I’m trying to book on the website. There seem to be no trains departing from Brussels midi station.  This is so frustrating. Am I doing something wrong? 

Hello, i would like to use overnight trains to travel from Lisbon (Portugal) to (Leipzig). I wanted to use the interrailpass where yiu have for days in a month. Since i want to travel over nigth. My question is: Does an overnight train count as two or one day of travveling in the pass?

Hi, I’m going to do an internal next week and I’m trying to book a seat reservation from Nîmes to Barcelona on the website. But I can’t finish the reservation because it says that can’t deliver, but I tried many different countries and it always says that. Can someone help me?

Hello community,I recently purchased an Interrail Global Pass in order to travel to France and Spain next week. My country of residence is Germany.  I’m planning to travel from Strasbourg to Barcelona on Wednesday. I have to book two reservations for that tour: One for Strasbourg-Lyon (1) and one for Lyon-Barcelona (2). When I click “How and when to book” in the app it brings me to the “Seat reservations” screen where it only says: “Book at major train stations”  What does that mean? I actually want to book my reservation right now in order to have a smooth travel without any hassle. The exact same message applies for my tour from Barcelona to Paris on Friday and for the tour from Paris to Berlin the day after.May you please advise how to handle that? My goal is to get my reservations done right now.

Hi community,I am using my last inbound/outbound trip to go back to Germany from the Netherlands today but, unfortunately, a problem has stopped all train traffic in the Netherlands. I know I can't cancel that specific trip the same day but if I had no choice but to go tomorrow, how would it work ?Thanks for your answers

How do I book tickets if the app doesn’t work?  Can I use the pass in a railway station ? 

So looking at a 10 day pass and i see the price should be the same for eurail or interrail, however one has 10% off and the other doesn't.no on a 1st class for 2 over 10 days in two month the difference of 90 euros roughly.we are UK residents and confused as hell as to which ones we can and cant book and that the price match appears to be untrue it worries us. Looking at July to go away and there are a couple of over night travles where a sleeper seems like a good idea, what sort of cost can we expect on routes  route 1 Milan Central - Salernoroute 2 Roma Termini - VeniceRoute 3 Venice - Vienna what sort of facilities can we expect first or second class?

I have booked a Eurostar trip St Pancras to Lille and paid the seat reservation supplement but I other than a payment confirmation I cannot find details of the seat reservation? 

I received my seat reservations for the trip in Italy ( 8 pers), but several are missing and others are 3 or 5 times included. What can I do?

We are planning to do a Rail tour of Europe starting in June 2023 from the UK.Even though our plan is to travel first class where possible it still works out slightly cheaper to use the Interrail pass.My question is how do you reserve seats on High speed/Night trains. Quite a few of the high speed trains don’t seem to show on the Interrail planner for some reason. Do you have to go on each train company’s website to reserve seats ? This would be a logistical nightmare.For example we plan to Travel from Geneva to Florence (via Milan) on the High speed network (Travel time 6hr 25 mins) but these trains don’t show on the Interrail planner.It’s all quite baffling….I’m beginning to wonder if it will be easier just to book the trains ourselves and not use the Interrail pass after all.Any suggestions would be greatly appreciated.

Hi! I bought a global pass for 7 travel days in 1 month but later realized I only needed 5 days. I bought the second one and requested the exchange (refund of the first one). The confirmation email stated I would hear back in 48 hrs. I didn’t hear from them and for the past week I’ve emailed several times and even chatted and messaged through Facebook.  I don’t know how else to contact them. Both passes are unused and not yet activated. I purchased the plus feature to make them 100% refundable. Requesting refund for the original 7 day global pass EU30412802. Would like to keep the 5 day pass. Please help. Maria 

Hello everyone,I was wondering which pass to choose. There is the Global and the One-Country-pass and I do not quite get the difference between these two. Can I travel in several countries with the Global-Pass in Europe?Can I travel with sleeper-trains with that pass?Can I travel from my home country to my destination in another country and back with the one-country-pass?Thanks a lot for your help!

I’m trying to book on the 12:22 from Paris to Zurich on the 4th July 2022, on the interrail site it says “Reservation Unavailable”, but on the TGV/SNCF website it states there are seats available to book.  Any idea why I can’t reserve the seats?  If I bought tickets through TGV direct could I be reimbursed the ticket price? 

I can not get up the two train rides I have made for my trip! The app is glitchy and sometimes they switch and show a different train ride than the one I just saw. How am I supposed to get the tickets if it keeps being this way? I am on iphone. 

Hello, me and my friend are trying to reserve seats for the Amsterdam Centraal - Hamburg HBF at 9:10am -2:14pm. We tried multiple times but we keep getting a message telling us about part of the leg of our journey is cancelled. Can anyone tell us what this means? We have reservations to stay the 2 nights in hamburg        

Hello,We are a group of 9 people and we have the interrail pass (2 adults and 7 young people. This summer we want to make the trip and we have to reserve seats on 4 trains:- Barcelona to Lyon- Brussels to London- London to Paris- Lyon to BarcelonaWe want to buy the reservation of all the seats together since we are from a scout group.How do I do it? because on the web it won't let me process it and the Rail Planer application tells me that I'm not registered.Thanks.

Hello, At this moment I was supposed to be on my way to Copenhagen, but due to technical failure at the Dutch railways, I never even made it past Amsterdam. I would like to know how to proceed from here.Attempts to reach out to support while still on the rail failed, as no one could give me any information  about an alternative way to reach Germany so I could continue my travel by train from there.So I would like to cancel my trip from today, as I am unable to finish it, and try again tomorrow. In addition I would like to know how I will be compensated for the inconvenience, now I will have to cancel meetings I had planned for tomorrow.Kind regards,Anna

Hi all, I’m trying to book reservations for traveling from Marseille to Sable (Or Sable-sur-Sartre) on April 24 using my Interrail Global Pass. The Interrail website shows availability in multiple trains, but when I log in it says “SEAT RESERVATIONS UNAVAILABLE” for all the trains… I also checked on https://travel.b-europe.com/ and the prices are more expensive and there is a limited amount of trains (just 2! And I checked on other websites to check if places are available on that day and there are for a lot of trains!).I will be landing in Marseille on April 19, so I guess I could go to the train station to get my ticket but I am scared that there won’t be any places left because it is peak season… Do you think it would be worth it?Also, I have the same problem for my train from Sable to Paris, except that there is only 2 days between the time I arrive and the time I leave so I am just afraid that there won’t be any seats anymore. I decided to get the interrail pass because it looked

Hi,I have purchased a eurail global pass. Today I tried to reserve a seat for a train ride on June-2022. I could see the the train ride in the self-reservation page in https://www.eurail.com/en/book-reservations#/. Also I tried to search for the same train ride in the Rail Planner mobile app. However, the mobile app does not return the specific train ride. I tested in both android and apple devices. Has anyone see the inconsistency between the search results between the Rail Planner mobile app and the self-reservation page in https://www.eurail.com/en/book-reservations#/ ?

All the ferries in greek island are free for Greek island pass holderDoes Eurorail global pass holder also get free Ferry rides. 

Dear sir or madam,Hi my name is Jihyun Gong, i just purchase a eurail pass with my friend.We made a plan with rail planner app delightly, but some issues we faced.First, after add some schedule list in ‘my trip’, and turn on yellow slice button, and we didn’t get confirm email.And we found some notice  ‘ seat reservations required’. But when we click that schedule, we couldn’t find to pay.So we entered a eurail website with my computer, and added my schedules, and cart some schedule for pay. But some schedule, like paris to venice ticket, couldn’t pay directly. So I enter another site to get a seat reservation, but that price was different with eurail pass’s price. We have a mobile ticket, no paper. And our journey will start 15th, april. So we don’t have a time to get eurail pass by paper. please don’t hesitate to contact me, we are waiting for you.  Sincerly,  Jihyun Gong ps, just in case, do you have a korean representative? because of my english..

Hi, would anyone know information about getting on the train from Gard Du Nord to Bruxelles? Do you present your ticket before boarding or onboard? We can’t find anyone with information for Interrail or travel at all. Some help would be great

Hey guys !I have another question regarding the documentation.Let's say, I want to travel from city A to city C, but have to stop and change in city B.Do I now have to fill in: from A to C OR do I have to fill in: from A to B AND from B to C ?Thanks in advance for your answers :)

Hi,i have an interrail global pass, 4 days/month. I used three of them to travel to France, in France and back (so i used the inbound/outbound trips). Now I have one remaining travel day.I need to go from Munich to Kiel/ Berlin soon, any way/ hack I can use the travel day for that?Otherwise it is “wasted”.Thanks in advance!

Dear community,I have an urgent question. I read that it is possible to travel spontaneously with interrail. I bought a pass and want to travel from Munich to Cambridge tomorrow and from Cambridge to Vannes on sunday. THe planner showed several connections. But the reservation tool not. There is actually no bookable connection as it seems for both journeys.How can I realize my travel plans? Is the reservation tool not connected to the planner? (WHY???)Thank you for your help.