Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 4,046 Topics
- 15,059 Replies
Mobile pass transfer
Hey guys,I'm currently traveling France but unfortunately my phone just broke down. So I would need to transfer my mobile pass to another phone to continue. As I'm in the middle of a day of train traveling and I really need to reach my final destination today i would need help ASAP. Tried all sorts of things already with the costumer service but nothing worked so far. Can anyone help me with that or give me an advice what to do? Thanks in advance,Tim
no qr code for global eurail pass
I have a fee problems. 1 there is no qr code for my pass. 2. It states ive used all of my days on the pass and i havent even arrived yet. 3. I cant make teservations on the eurail app snd when i go to DB it doesnt read i have a pass and wants me to buy the ticket. I took snapshots but i dont think i can add them here?
Interrail Pass validity
Heii good morning,I wanted to ask how exactly does the interpass work?We wanted to take the 7 days in 1 month. On the web it says that it starts to count from the day you start the interrail but we start at the end of June so I wanted to know if it would also be valid for July????Thank you very much!☺️
Some random glitches using Planning App
Various cities don’t appear at all, or only appear using alternative spellings : A. Neither Fussen nor Füssen (Germany) appear in the app at all - but they do appear in the DB app. I had to add the trips manually. B. Nor does Lubeck/Lübeck appear in the app, but Lubecca does. C. Munich can be found using the German or English spelling but not Nuremburg, Cologne, et. The train company DB runs a bus from Fussen to Schloss Schwanstein, but the driver refused to accept the rail pass and had to pay full fare (but only 2.50 eu each way) The planning app ignores a connection from Nuremburg to Rotthenburg that goes through Ansback and saves 30 minutes of time - which does appear in the DB app. I was able to enter each leg of that journey as a separate trip. (It was 3 trains in each directions, so six train trips round trip). Booking a trip from Munich to Hamburg nearly caused a problem because the planning app automatically went from Munich to the first remote station of Hamburg (Harburg) -
Question about 10% discount
Hello all, Currently, there is a 10% discount on most passes. This discount-deal lasts until January 3 2022. If I buy a Global Pass now, making use of the 10% discount, does dat mean that I have to travel before January 3 2022? Or can I buy a pass now, making use of the 10% discount, and start traveling after January 3 2022?Kind regards,Aurora
Train cancelled on first day of travel: need to change start day after I have already activated it.
My train was cancelled after my journey started. I therefore need to change the start day on my Global pass AFTER the start of the first day for which it is activated, since the cancellation of trains (with no other possibility to travel on the same day) was through no fault of my own. Please help. I did not leave the start country (switzerland) before the cancellation occurred and I had to go back. I have a General-Abo, meaning all my trains are already paid for within switzerland, so I have not used the Global pass at all yet for any journey. It is however already activated for today.
Can I use my inbound journey before my outbound journey?
I have a 2 month free travle global pass. My country of residence is Denmark and i want to take the train Home, see my friends, take a flight to spain afterwards and continue my journey from there. Im wondering if it’s possible to use your inbound trip and use your global pass afterwards?
Is the Eurail pass valid for 10 destination so 10 train rides in 2 months?
I would like to know if Iunderstand this correctly. I know it's lockdown in eu. This is for future reference only. The Eurail pass that costs more than €300 is good for 10 destinations within 2 months, right?This means that I can travel/ride the train 10x regardless of my destination in eu as long as it's within 2 months. For example, I'm coming from Italy. I'd like to go to Vienna and stay there for a while. That is 1 travel, right?
Invalid pass in some countries
Hello, I have bought my pass but i have a friend who also travelled in 2018 and he told me he have some troubles with the pass in some countrys like Estonia. I don't have more informations and i would like to know if there is some solutions or if you know it's already happened to you and what can i do if it happend. Thank you ❤️
Mobile Pass Questions
Hello, I want to buy an interrail pass, but I would like to know 2 things:Is the mobile pass always 100% refundable (even after the promo ends - 30th November)? And if so is it usually more expensive than the paper pass? Can I exchange my mobile pass for a paper pass? If so what does it involve?Thank you for all the help you can give!
Problems with Eurail app date selection
When searching for a train connection and selecting a date for travel, the app shows me routes on a different day (that I don’t want to travel on, usually the following day) and not on the day I want to travel on. The only way to get around this is to select a date I DONT want to travel on and hopefully get the date I want. This seems pretty ridiculous if I have to do this for every connection.I have friends who are currently travelling in Europe using the pass at the moment and are finding the app quite difficult to use because of various errors.Wondering if anyone is encountering these problems. I don’t want to be stuck with more problems when in Europe and if the app is really that poorly designed I’m considering cancelling the pass for a refund and buying individual tickets.thanks Andrew
Black Friday Promotion
I recently purchased my pass a few weeks for the full standard price. However, I now see that there is a Black Friday promotion for 10% as well as "Plus" included. I was wondering if anybody has experienced anything like this & what options I might have? Has anybody been able to ‘price match’ with promotional passes?
Black friday sale - showing 85% refund instead of 100% like advertised
I see Black Friday sale is 100% refundable, but while purchasing it shows 85% refundable. Which is true? Confused with advertisement 🙄and Does this refundable is in same mode of transaction or a Eurail voucher? Does this refundable offer applies until later 11 months?
validity of pass
Bonjour, Je viens d’acheter un pass jeune 22 jours que je compte utiliser cet été. Je voulais savoir si les deux voyages inclus dans le pays de residence doivent impérativement être réalisé au début et à la fin du voyage? De plus, je déménage et mon pays de résidence ne sera donc pas le même que celui inscrit sur mon pass, puis-je encore le changer ?Et dernière question, le pass inclut 22 jours de voyage, mais je ne sais pas si j’ai une durée limite pour l’utiliser ? Est-ce que je ne peux voyager que pendant 22 jours à la suite ou est-ce que je peux par exemple l’utiliser sur une durée de 6 mois ? En espérant que vous puissiez m'aider... Orianne
Can I use one or more trains as outbound/Inbound journey?
Hello Community Members,I’m new to interrail and would like to know clear understanding of outbound and inbound journeyMy country of residence is Sweden and travel plan as belowOutbound:Day-1 Vasteras-Home town (Sweden) - Goteborg (Sweden) Goteborg (Sweden) - Copenhagen (Denmark) Copenhagen (Denmark) - Hamburg HBF (Germany)Inbound:Day-7 Hamburg HBF (Germany) - Copenhagen (Denmark) Copenhagen (Denmark) - Stockholm (Sweden) Stockholm (Sweden) - Vasteras-Home town (Sweden) In this above outbound and inbound travel plan, can i make two train to reach the another countryor only one travel journey to outbound /inbound ie Goteborg (Sweden) - Copenhagen (Denmark) and Copenhagen (Denmark) - Stockholm (Sweden)could please someone make clarify?
Global Pass 1st class or 2nd class? Advantage for reservations.
Dear Interrailers,we are planning our trip through europe. We want to buy the 3 month global pass but we have to choose between 1st or 2nd class.Beside the mentioned benefits on the homepage I have one question.We want to be flexible and therefore we will choose our train connections only a few days before the train ride. Sometimes there are no seats left in trains. Is it more likely to get a reservation in the first class? Does anybody has experiences with the 1st class and reservations?Thank you for you help. Kind regards
Using the Pass for a Discounted Ticket
I wonder if anyone could inform me how to handle this situation if it arises again. I had my ugliest train experience in Switzerland, on the 18 minute train ride from Lauterbrunnen to Interlaken. This train line is not SBB and so not offer free rides, but does give a 25% discount with the pass. I bought two paper tickets - which would have been about 7 chf each but were discounted to 5 chf or so. So I saved 2 chf using the pass. A conductor questioned me about it - and wanted to see the QR code for the pass. Since the train trip does not even appear in the rail planner, I had no idea how I could generate a ticket. This was further compounded by having no internet access. I am not sure if I could have added it manually or what to do. This conductor was almost yelling at us like she had caught some criminals sneaking on the train, and demanding we go with her to the office at the terminus. This then entailed nearly an hour of my time. At one point I went over to the grocery store acros
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