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Eurail & Interrail Passes

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Jan SchwNew aboard

posted in Eurail & Interrail Passes

What is a pass, what is a trip and what is a journey?

Hello, I want to travel from Finland to Germany. I am intending to buy a four-day in one month global travel pass. Two days for the ride to Germany and two days for the ride back to Finland. Researching about the interrail mobile pass opens up questions about some terminology.At one point it says:Can I change the trip connected to my Pass?You can change the trip your Pass is connected to up until you activate your Pass. Once your Pass is activated, you can’t disconnect a trip or connect a different trip. And at another point they sayWhat does it mean to add a journey to my Pass?Adding a journey to your Pass means it will appear on your ticket ready for inspection on that travel day. You need to add all your journeys to your Pass as you travel so you have a valid ticket for every journey. The ticket inspector will check the journey details on your ticket, so make sure you add the right journey to your Pass before you board the train. And I want to know if I understood the terminology co

1 year ago

SengmanyNew aboard

asked in Eurail & Interrail Passes

Wrong name on the Pass

Hello Euraili would like to ask about my ticket i have booked Order number EU30411701 because i spelling my name wrong Ms Sengmany Yathtou Pass number JYGM28, Hope to receive your reply soon Thank youSengmany

1 year ago

SengmanyNew aboard

asked in Eurail & Interrail Passes

Booking Order number EU30411701 wrong spelling name

1 year ago

Rona GrayKeeps calm and carries on

asked in Eurail & Interrail Passes

Can't find my country of residence (uk) as option in the check out

I’m trying to buy a pass before the 10% off expires toniught but in one of last pages my country of residence Uk is not an option!

1 year ago

KevinLintomRight on track

asked in Eurail & Interrail Passes

How to remove the inbound/outbound trip due to an unavailable connection?

Hello! I have messaged support but not sure if they will get back in time. My girlfriend and I live in Sweden. We are currently on the train going home from the UK and are on the Hamburg to Copenhagen leg where we are planning on staying overnight. Tomorrow (4 April) we are planning to take an SJ train to Stockholm via Malmö. We have already booked seat reservations for the trains tomorrow. The InterRail app thinks that we are using an inbound today (3 April) despite ending in Copenhagen. I believe this is because we originally planned to go to Stockholm today but had to change as SJ has no available seats for reservation. When trying to add trips for tomorrow (and yes, we have anothe travel day) it comes up with the error that we have no outbound/inbound journies left. This is despite neither the My Trip nor My Plan section having any inbound trips selected or refering to Sweden. So now we are not sure how long we will be in Copenhagen for and whether we will be able to take the train

1 year ago

etilanderRail rookie

asked in Eurail & Interrail Passes

Got sick during my trip. Can I continue my trip later?

I got sick during my DiscoverEU trip 😭😭 And when I get sick I am always sick for at least two weeks so I'll basically miss the rest of my trip. Is there any way I could continue my trip later? I still have 4 travel days left.

1 year ago

HillibellaNew aboard

asked in Eurail & Interrail Passes

amount of travelling hours a month

Hello, i would like to use overnight trains to travel from Lisbon (Portugal) to (Leipzig). I wanted to use the interrailpass where yiu have for days in a month. Since i want to travel over nigth. My question is: Does an overnight train count as two or one day of travveling in the pass?

1 year ago

plaisaebRight on track

posted in Eurail & Interrail Passes

Eurail's performance in real emergency situations

What experiences have people had with the mobile app in emergency situations?

1 year ago

yann.mRight on track

asked in Eurail & Interrail Passes

Cancelling an inbound trip the same day because of train problems

Hi community,I am using my last inbound/outbound trip to go back to Germany from the Netherlands today but, unfortunately, a problem has stopped all train traffic in the Netherlands. I know I can't cancel that specific trip the same day but if I had no choice but to go tomorrow, how would it work ?Thanks for your answers

1 year ago

BugsBunny2022New aboard

asked in Eurail & Interrail Passes

Reservations and costs of sleepers eurail/interail price promise

So looking at a 10 day pass and i see the price should be the same for eurail or interrail, however one has 10% off and the other doesn't.no on a 1st class for 2 over 10 days in two month the difference of 90 euros roughly.we are UK residents and confused as hell as to which ones we can and cant book and that the price match appears to be untrue it worries us. Looking at July to go away and there are a couple of over night travles where a sleeper seems like a good idea, what sort of cost can we expect on routes route 1 Milan Central - Salernoroute 2 Roma Termini - VeniceRoute 3 Venice - Vienna what sort of facilities can we expect first or second class?

1 year ago

cruzlartigautmdFull steam ahead

asked in Eurail & Interrail Passes

Exchange/refund

Hi! I bought a global pass for 7 travel days in 1 month but later realized I only needed 5 days. I bought the second one and requested the exchange (refund of the first one). The confirmation email stated I would hear back in 48 hrs. I didn’t hear from them and for the past week I’ve emailed several times and even chatted and messaged through Facebook. I don’t know how else to contact them. Both passes are unused and not yet activated. I purchased the plus feature to make them 100% refundable. Requesting refund for the original 7 day global pass EU30412802. Would like to keep the 5 day pass. Please help. Maria

1 year ago

wasserherzogNew aboard

asked in Eurail & Interrail Passes

Travelling with which pass

Hello everyone,I was wondering which pass to choose. There is the Global and the One-Country-pass and I do not quite get the difference between these two. Can I travel in several countries with the Global-Pass in Europe?Can I travel with sleeper-trains with that pass?Can I travel from my home country to my destination in another country and back with the one-country-pass?Thanks a lot for your help!

1 year ago

elliejanelFull steam ahead

posted in Eurail & Interrail Passes

Are the regional trains included in the interrail pass/ does 1 train journey on the regional train count as 1 travel day?

Hi! Are the regional trains included in the interrail pass/ does 1 train journey on the regional train count as 1 travel day?

1 year ago

Joe PonderNew aboard

posted in Eurail & Interrail Passes

Local train ticket vs Eurail

We are traveling from Madrid to Malaga round trip within 7 days. There are 4 seniors in our group. Should we get Eurail passes or local Spain train tickets?

1 year ago

bellalauxxNew aboard

posted in Eurail & Interrail Passes

How much will we realistically have to book in advance?

Hey - me and a friend are planning to travelling in July. How much will we realistically have to book in advance? Is there any room for spontaneity or will we have to reserve all seats on trains and hostels soon? Thank you !!!

1 year ago

Megb BhattRight on track

asked in Eurail & Interrail Passes

Does Eurail Global pass include Greek island ferries?

All the ferries in greek island are free for Greek island pass holderDoes Eurorail global pass holder also get free Ferry rides.

1 year ago

ClaraRail rookie

asked in Eurail & Interrail Passes

Documenting journey in paper pass

Hey guys !I have another question regarding the documentation.Let's say, I want to travel from city A to city C, but have to stop and change in city B.Do I now have to fill in: from A to C OR do I have to fill in: from A to B AND from B to C ?Thanks in advance for your answers :)

1 year ago

zug55Right on track

asked in Eurail & Interrail Passes

Used all inbound/outbound journeys. Any possibility to use the other trips?

Hi,i have an interrail global pass, 4 days/month. I used three of them to travel to France, in France and back (so i used the inbound/outbound trips). Now I have one remaining travel day.I need to go from Munich to Kiel/ Berlin soon, any way/ hack I can use the travel day for that?Otherwise it is “wasted”.Thanks in advance!

1 year ago

Nicole GrammRail rookie

asked in Eurail & Interrail Passes

Global Pass use in only 1 country

Hello!My question: Is it possible to use the Global Pass almost entirely in just 1 country?We want to buy the Global Pass so we can depart from and return to our home country. But otherwise we would use the pass in 1 country only. Is that possible/allowed? Thank you!

1 year ago

elliejanelFull steam ahead

asked in Eurail & Interrail Passes

Mobile pass - When I add it to the rail planner app will it automatically activate or will I have to do this myself?

I’ve just bought my mobile pass. When I add it to the rail planner app will it automatically activate or will I have to do this myself? Does the 11 month time period that I can use the pass still count once I’ve added it to the app (without activating it)? Do I have to activate it days/weeks before I plan to travel or when I’m boarding the train and will this date have to be put in when i add the pass to the app. Thanks!

1 year ago

wjvondeRail rookie

asked in Eurail & Interrail Passes

silviarodeRight on track

asked in Eurail & Interrail Passes

Any discount code?

Any extra discount code?

1 year ago

oklwtNew aboard

asked in Eurail & Interrail Passes

Pass Cover Number in the Rail Planner

Hi,Now I’m making reservations for seats in the TGV.In the “Delivery Method”, I have to fill in “erail pass cover number” but I don’t know where I can find it because I bought the erail pass via the Rail Planner app. I can find the pass reference only in the app.So, I can’t proceed any further. Thanks for the answers in advance.

1 year ago

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