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Eurail & Interrail Passes

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Oiva VermeulenNew aboard

asked in Eurail & Interrail Passes

I can't download the Interrail App as my phone is too old. Any alternative?

Hey everybody! so i’m having a little problem, i want to download the interrail application so i can be able to organize my trips, but apparently my phone is too old for downloading it. is there a solution or an alternative for that ? thank you in advance :)

1 year ago

xin99yinRail rookie

asked in Eurail & Interrail Passes

When is the latest time for me to add journey to my pass?

I have bought a global mobile pass. I will be travelling to Switzerland soon and will be taking a train directly to Bern from Zurich airport. However, I am unsure what time will the plane reach and the time after we get our luggage. Is it possible to add a journey to the Eurail pass last minute?Thank you in advance.

1 year ago

sbessRail rookie

posted in Eurail & Interrail Passes

Wara FatimaRight on track

asked in Eurail & Interrail Passes

Questions for Global Passes 30 Days

I ordered 4 global 30 days passes together. Can i activate them on separate dates? they all will be valid for 30 days after each activation right? Can I travel within my own country with the global pass? or Can I just make the inbound and outbound travel to other countries? If it requires a connection in my country of residence before making an outbound journey to another country, (for example if I am travelling from Gothenberg to Copenhagen, I have to travel through Malmo which is also in Sweden) Will it count it as a single outbound journey?

1 year ago

kristinerbasRight on track

asked in Eurail & Interrail Passes

Which trains (to small places) are included?

I am travelling around Paris and to many places in Switzerland. Would trains like the metros in Paris be included in this pass or are they separate? I am also wondering if the trains within Switzerland are included. I would like to take the local trains from Bern, to Lauterbrunnen, to the Interlaken… I am unsure if this pass just includes the trains to big cities within countries or also to all the small places within the countries. Thank you to anyone who responds to my questions.

1 year ago

CennetRight on track

posted in Eurail & Interrail Passes

My residence and country of residence are different

Merhaba ben Türkiye'de ikamet etmekteyim. Ama Erasmus programıyla Almanya'ya geldim ve Ekim 2022'ye kadar burada yaşıyorum. Daimi ikametgahım Türkiye'de. Şimdi interrail pass %50 indiriminden yararlanacağım ve aylık bilet alacağım. Yolculuğuma Almanya'da başlayıp Almanya'da bitireceğim. Bu durumda bir problem yaşar mıyım? Bilet bilgilerinde sadece ikamet edilen ülkeye gidiş ve tek dönüş hakkı olduğu söyleniyor. Bu durumda Almanya'dan başlasam bir kere Almanya'da kullanabilir miyim? Seyahatime Türkiye'den mi başlamalıyım?

1 year ago

PauljrickardNew aboard

asked in Eurail & Interrail Passes

How do you add a second pass to the app to allow planning a joint trip?

How do you add a second pass to the app to allow planning a joint trip

1 year ago

Lily BlueNew aboard

asked in Eurail & Interrail Passes

Coronavirus Return Form

HelloI purchased two Interrail tickets for around 600 EUR just a month before the Pandemic started, I got the email like most people informing us about being able to wait and return our old tickets for new ones as soon as travel was possible again, now that it finally “stopped” or atleast made it possible to travel again i went back to the mail to see instructions, to my shock it said you could only renew them until summer 2021.I am very aware that this is a 100% my fault but with having to move countries and the stress of the pandemic i just completely forgot to recheck the email. Is there anything i can do? i’ve been trying to contact interrail several times but havent gotten an answer,this is my last piece of hope that there is something i can possibly do and not loose out on 600 euro… Any advice is very appreciated thank you

1 year ago

MandrasonNew aboard

asked in Eurail & Interrail Passes

Returning to home Country with 2 Month Global Pass

Hi,I want to purchase the Global Pass and I don’t entirely understand the policies regarding travelling within home country. I hope the community will be able to help me here.Is it possible to return my hometown during the two months and then start again after a break period? (I assume not) If the first idea doesnt work, would it then be possible to travel with the pass to a city nearby the border of my home country from where I purchase separate tickets to travel to my hometown and then back again? For Interrail I didnt return to my home country then. How are trips booked in the mobile app exactly if I transit my home country? For example travelling from France to Poland crossing Germany? I assume I would only be allowed to transit without any stops in Germany? Lets say I would get out in Berlin and then book a trip from Poland (via Berlin) to another country, could I just jump on that train in Berlin theoretically? Or is there some kind of validation that would prevent this kind of

1 year ago

Amiga2222Right on track

asked in Eurail & Interrail Passes

Validity of flash sale 3 month pass?

Deutsche Bahn writes: The "Interrail Global Pass Special Promotion" tickets are valid for the first day of validity in the period from May 6th, 2022 to April 9th, 2023 issued. Does this mean a 3 month pass can be bought now and then be used from April 9th to July 8th?

1 year ago

einfachschabiRail rookie

asked in Eurail & Interrail Passes

Can I travel outside my country of residence if I have already used up the outbound and inbound travel?

Hi,I would like to know if I can do several, for example, 2-week trips with a global pass over 3 months. I know that I can only travel once out of my country and once into my country, but can I travel outside my home country if I have not started the trip with Interrail tickets from my home country? For example go from Vienna to Munich (i’m austrian) with an own ticket an then use Interrail again going on from munich, if i've used both inbound and outbound before. And from where do I have to buy the ticket when travelling back into my country not having the inbound anymore. The first station in my country or the last station in the foreign country?Thank you! Felix

1 year ago

netNew aboard

asked in Eurail & Interrail Passes

Germany pass - travel from Belgium (home country) to Cologne included?

Hi, I live in Belgium and am thinking of buying a Germany pass this summer to explore the country. I see that the pass includes the train between Brussels and Cologne. Does this mean I can use the pass to travel from my home to Germany or must I be in Germany already before I can use the international connections? Thank you

1 year ago

Urban PilhemRail rookie

asked in Eurail & Interrail Passes

I entered Pass number wrong device

HelloA problem: I bought 7 interrail global pass (mobile) for me, my wife and 5 travelling friends. Today we had a meeting to plan our journey and to do the first steps: install the Railplanner app and enter our pass number. I helped one of our travelling fellows and had his and my phones and of course I do the mistake to enter his pass number in my Railplanner app! Is there a way to remove his pass number from my Railplanner app and then enter it correct on his phone or what to do?Our first travelling day will be in end June so we have still not added any trip and not activated our pass. RegardsUrban

1 year ago

Bri ORight on track

asked in Eurail & Interrail Passes

What exactly is a trip? Are all our journeys ''one trip''?

Hi All, im brand new to this and have just bought a 3 month global mobile pass. So here’s my first question of no doubt, many more.What is a “trip”. My wife and I plan to travel from Liverpool, through Germany, France then on to Malaga, and back to Liverpool in a three week period, staying at various cities. Is this “one trip”?Or is each leg of that journey a trip? i.e, Liverpool to Paris is one trip. Paris to Nice is another, Nice to Montpellier another etc etc. So confused……..😕

1 year ago

Melissa67New aboard

asked in Eurail & Interrail Passes

Train from Basel- Milan. Does it count as 1 travelday?

I have a second question, if I take a train from Basel to Milan does it count as 1 days used of my Interail Pass?

1 year ago

NandiniFull steam ahead

asked in Eurail & Interrail Passes

Entire 7-leg trip disappeared from rail planner app iphone 11

I will be starting on a 7-leg trip from Oslo to London by train. I used the mobile Eurail Pass to save details of all legs of this journey and checked that a QR code had been generated for each (iphone 11 IoS 15.4.1, Railway Planner app version 23.11). Today everything has disappeared! I do see that some members have experienced a similar problem - I don’t want to have to enter ALL the details again…..is there a way out?ThanksNandini

1 year ago

EmileRail rookie

asked in Eurail & Interrail Passes

Bus from Parchim (Germany) - Lübz (Germany) covered?

I have a global pass and would like to know if there are any buses on which I am allowed to travel with from Parchim(Germany) to Lübz(Germany)? And are you allowed to take bicycles on the buses?

1 year ago

TaisiasrRight on track

asked in Eurail & Interrail Passes

Travelling with a friend who starts and ends the trip from a different city (same country)

Hi, my friend and I have purchased the interrail ticket (global pass) but our outbound/inbound journeys are a bit different since we live in different parts of italy. I've read that to add travel buddies you need to have the same trip. So my question is:How can we make reservations together (i mean: having seats close to each other), if our trips are a bit different?I'll explain better: we will meet in Milan, but to reach that city we will take different trains (me from south italy, her from north-west italy).After Milan we will take the same trains (milan-zurich-amsterdam-rotterdam-amsterdam-frankfurt-basel-colmar-basel-milan. Some of those trips have mandatory reservations).Then at the inbound journey, after reaching Milan, we will take different trains to come back to our homes. So:is there an online way to book our spots, on those same trains, close to each other? Hope I've explained in a good way,thanks!

1 year ago

BellanicoRail rookie

asked in Eurail & Interrail Passes

I had to reset the smartphone 2 days prior travelling. Pass disappeared and can't be added again.

and had to download again the Rail app and it says it cannot add the number of the pas because it was already added. I tried to find a number to Call and there is none. Anybody who knows how to solve this? It is activated from Friday… Thanks!

1 year ago

LouizaRail rookie

posted in Eurail & Interrail Passes

Problems booking reduced Pass

Dear Community,We wanted to book a reduced two month pass, but “problems occurred” so we were unable to. Now the offer is gone and no response from the customer service. Does anyone have experience with how to deal with that? We want to book as soon as possible. Any experiences/tips on how to reach a human working for Interrail are appreciated!!

1 year ago

Simoneee

asked in Eurail & Interrail Passes

Wrong name on paper pass

Hi, we are a group of 13 guys, we all ordered the paper global pass but a friend of ours arrived with the wrong surname, how do we get one to be sent with the right name and surname? we are waiting for answers, thanks.

1 year ago

JapowNew aboard

asked in Eurail & Interrail Passes

Greek ferries Interrail pass, which ones are included

Which ferry operators are included in the interrail ferry pass? Thanks!

1 year ago

SukhiNew aboard

asked in Eurail & Interrail Passes

Name change requests

Hello,I’ve submitted multiple request (online+chat) to request name change on the pass. Is there a customer service # that I can call to speak with live customer service agent.Thanks for your help.

1 year ago

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