General

IMHO there is a big gap in the documentation and information available for this app.If you want to plan your holiday in advance by creating all your trips for multiple days, you can add the first trip to your pass with no difficulty, but there is no information on how to add subsequent trips to your pass.Apparently, it is not possible. Instead, you should be creating one trip, and one trip only, which is added to your pass. Then you add all the journeys to that trip. So the relation between pass and trip is one-to-one. How confusing is that?! Why have trips at all?What you *should* be able to do (but can't) is to create trips in advance, in the comfort of your loungeroom at home before you even get on the plane if you want, and then add the trips for each day to your pass as you decide you need them.But apparently not. The trip is created as either connected to a pass, or not connected to a pass. If is not connected, then it never will be, unless you introduce another pass. There is no

I have just activated my Pass and added the first few journeys. Some of the journeys are not “booked” with Eurail but various rail companies with seat reservations where we paid a fee. So am I doing this right? I search out those particular journeys on the Planner so I can add them to our mobile app on Days, and even though it says in Planner the ticket requires a reservation, I’m not repurchasing the seat reservation? Just want to confirm:  I’ll show a conductor My Journey on that Day in the Eurail app and also then show him/her the seat reservation confirmation from that particular rail company?

I am gearing up to activate my 2 month, 10 day Eurail pass for our 18 day whirlwind trip. The 11 month activation date deadline is in four days. Is there a problem if my day one on the Pass is not until October 8 yet the activation date is tomorrow, Sept 17?

I found it difficult to use the Eurail app after I bought my pass last October. Over the last months, I have booked 6 of my 10 days with RailEurope. Some trips were not bookable there so I've tried the Eurail app again. Come to find out even though I had my pass number I never had a copy of my pass. So I got that and activated it for the start of our month traveling. It occurs to me now that my mobile Eurail  pass needs to include the details of all 10 of my trips, whether booked through RailEurope, or Eurail, or some other line like Luzern-Interlaken.  Is that correct?  Any other thoughts for me would be greatly appreciated. I've probably taken over 30 hours trying to understand the whole procedure and book all my trips with seat reservations. Still not there.  Help!

Hi everyone,I’m starting to plan a trip for November and would love some suggestions. I’m looking for a country that offers a good mix of culture, history, and food without being too crowded with tourists. I’ve heard Italy can be a great choice this time of year because the weather is cooler but still nice, especially in the south. Cities like Rome, Florence, and Venice are less busy, and there are seasonal food festivals with truffles and wine.Has anyone here traveled in Italy in November? How was your experience? Also, if you’ve been to other countries around Europe during this month—like Spain, Portugal, or Switzerland—I’d love to hear your recommendations. I’m open to both cultural city trips and some light nature exploring.Thanks in advance for your tips!

We started our trip with paper tickets. During the trip we lost the tickets. How can we download our tickets to a mobile phone?

I planned a 10 trip journey over two months but got sick and had to cancel all my reservations. I was just now ready to rebook and make the passes active. But I just found out that my wife’s pass somehow is still active and has already missed two of her ten trips and two month window is up two days before my new itinerary. Can anyone provide any guidance for me? I understand once a pass is active and you’ve passed any ticket days the pass cannot be canceled.

Trains London - Paris, it's September but I can't seem to book for 29 December? But there are trains going because I saw on the Eurostar site. Why can’t I book through the Eurail site? Thanks for your advice!

Bonjour à tous,Pour des raisons médicales, je dois rentrer chez moi me soigner mais il me restera 4 jours de voyages disponible sur le pass qui est valable jusqu'à 5 novembre.Est-ce que lorsque je rentrerai en France (mon pays d'origine), le pass sera désactivé et/ou inutilisable malgré que des jours soient toujours disponible ?Je ne sais pas si c'est possible mais dans mon idéal, je comptais rentrer et attendre de me rétablir pour reprendre et continuer mon voyage avant la fin de validité du pass. Bien sûr en rachetant un pass pour compléter les jours de voyages nécessaire + les voyages vers et depuis mon pays d'origine.

Hello,I cannot reserve a trip having my Interrail Pass through the website. It always shows “Something went wrong”.I need to add my pass today to book my trip Barcelona → Geneva tomorrow. Please help me fix this.(P.S. if to choose “traveler with a mobile Pass” it works, only trouble clicking on “traveler with a paper Pass”

Hello!I’m currently planning a train trip to Narvik in Norway, likely using an Interrail pass. However, I have a few questions about the pass that I’d like to know first. How do the different passes interact with Night trains? Does the reservation price change depending on if I have a 1st or 2nd class pass? Does having the pass even reduce the price of a sleeper ticket on these trains? Is it possible to book seat/sleeper reservations through the operator websites using the Interrail pass, or does it have to be done through here? How would I do this? Certain services have more than 2 classes. For operators like this, such as Eurostar, which class would the 1st class pass allow me to use? Would the reservation price be different to if I was going via standard class? Would the busses around Narvik also be covered by the Interrail pass? I’m intending to leave the UK on Eurostar for my Outbound journey. Would I then be able to fly back and have the interrail pass cover my journey from the a

I got a global pass and want to travel from the UK to Nice.I’m hoping to get the 20:57 train from Paris Austerlitz to Nice Ville on the 16th of October.When I log in to book a seat this is what I get. I’m assuming the most expensive option is a bed but I’m not sure. I did reach out to the helpdesk and they told me to use Rail Europe to book a bed (apparently they have no clue what the options shown in the screenshot are). However Rail Europe does not find the whole of my journey. Do I need to book seats both in Interrail and Rail Europe for the various legs of my journey? How does this work on the day? Do I have to use both the Interrail app and the Rail Europe app to show I have a valid pass and bed reservation? Or will my reservation in Rail Europe sync to the Interrail app?I’m trying to ask the helpdesk but it’s all very tedious with a 24h delay and often only half an answer so I thought I’d come ask here in case anyone knows. 

Hi, I know that seat reservations booked wirh rail companies (Eurostar, for example) instead of Eurail itself don’t show up in my app or account. Is it in any way possible to upload these reservations in the app or account? Can I or must I use a printed version or a download somewhere else to show to the ticket conductor on the train?

Hey I’m trying to go from Riga to Kaunas tomorrow (11/09-25), but I can’t seem to figure out how to get my seat reservation. When I ask at the station, they tell me to book it online - but online they only accept mobile-pass, and I have a paper-pass. Does anyone know what to do 

We have purchased our eurail pass, selected our trips, and purchased seat reservations. The email confirming the seat reservations does not have any assigned seat . Im confused as to where we should sit without specific seat assignments

Hello Do I need to use traveling day if I already booked seat reservations for a train and have qr code with ticket ?I do not have trains without “seat reservation required” for this day

Hello. It's my fist time in Europe and I'm kind of lost. My plan is going from Florence to Lucerne. What is the best route to do? I also interested in day trips in Switzerland, like Interlaken and Lauterbrunnen. And then I'm going to Paris. Do you guys think a 5 day pass is appropriate for me? 

I just purchase a pass but i make a mistake writting my last name, i change one letter for other (kind of dyslexia), how can i correct that? 

Hello,I am currently using a Eurail Pass and I still have 2 travel days left out of 7. I had originally planned to use the remaining 2 days today (September 10) and on September 12. However, due to several reasons, I would like to change this plan and use the pass on September 11 and 12 instead.I tried to cancel today’s ticket and rebook it for tomorrow, but I received a message saying that no more travel days can be added. Since I have not yet used today’s ticket, I would like to know if it is possible to change the travel day from September 10 to September 11.Could you please let me know how I can adjust this?Thank you very much for your assistance.

Hello, I am rather confused about the country of residence/passport info. I live in the UK and am a UK citizen and also an Irish citizen. I have an Irish passport and don’t currently have an up-to-date British passport. However, it looks like there might be a problem with buying a pass and selecting ‘UK’ as my country of residence but then having an Irish passport as my ID. I’m not sure what I’m meant to do - I could get a new UK passport but it’s annoying to have to buy one solely for the purposes of this …

Hi all,Looking for ideas and destinations best to travel by train to cover xmas and new year. 

Bonjour, je vois tout le monde qui parle de visiter de villes mais j’aimerai plutôt partir découvrir des montagnes, il n’y aurait pas des gens partant pour partir ou qui aurait des conseils sur des itinéraires à faire en 1 ou 2 semaines? J’ai déjà pensé à la suisse mais si des gens on déjà réalisé de genre de voyage et veulent en faire pars ou veulent venir, je suis preneur :) 

My son and I are planning a trip from the UK through France & Spain in early August next year (2026)I am looking to take advantage of the current sale on the Global Pass, so I just want to check that if I purchase this now it will still be valid as won’t be activating it until 4th August 2026? I have asked the ‘bot’…….it wasn’t much help!!! Hoping someone here can confirm for me?? Thanks! 

Difficult using the DB website to change my seats provided by my Eurail Global pass and travel dates are October 21, 2025 and would like to rebook seats and make the payment. 

Hola. Cómo puedo agregar otro viajero a un viaje planificado?gracias adelantadas.