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Camille Debatisse
Camille DebatisseRail rookie
asked in Train connections & reservations
Can’t find my train to book its seat - Frankfurt to Paris

I’m trying to book my seat for a train from Frankfurt to Paris on the 28th of july at 16:56 and I cannot find the train when booking my seat. I already have my ticket and my friend can find it and reserve her seat. Please help!

521
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Railly clever
2 years ago
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nickwbrNew aboard
asked in Eurail & Interrail Passes
Cant connect my mobile pass

Hello, I have a issue with my pass. I added my pass to my phone on the app and connected it to a trip and everything was fine. Then I activated the pass and made reservations and chose the first travel day the 29th August 2022. The next day I looked into the app and my trip and my pass are gone and I can't add the pass because it says that there's an issue. I hope you can help me because I just spent 300€ on it. Greetings, Nick 

641
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Railly clever
2 years ago
Leon Spielt
Leon SpieltRail rookie
asked in Train connections & reservations
Pass cover number needed.

Hello there,I am currently planning on visiting southern France this summer.I cannot book my reservation from Metz to Paris and from Paris to Bordeaux and the way back.It would really appreciate if somebody from the interrail team might be able to help me.Thanks a lot in advance.Yours Leon

272
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Railly clever
2 years ago
Sivakumar Nadraja
Sivakumar NadrajaRight on track
asked in Travelling by train
Lost bag

Hi Team,I have misplaced my bag in Train ECB 85, travelling from Muenchen Hbf to Innsbruck Hbf. It is a travelling bag and would greatly appreciate if im able to locate it.

1801
seewulf
Railmaster
2 years ago
Lara Kruschel
Lara KruschelRail rookie
asked in Eurail & Interrail Passes
Public transport between stations covered in Paris?

Hey, guys one of my journeys is going threw Paris and I have to use public transportation to change between thee stations. Is that also covered by the eurail pass? 

13293
seewulf
Railmaster
2 years ago
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Brierly70Rail rookie
asked in Routes & destinations
Advice for Berlin to Istanbul and back

Hey all! I’m in love with traveling Europe via train instead of plane, but I have a trickier route for work this time!I want to travel from Berlin to Istanbul and back (preferably different routes), and I believe the train from Sofia to Istanbul is open again! Do you have any suggestions of routes to take, and any advice for this big a trip? (probably will stay in a couple of hostels on the way there and on the way back). Thanks!!

1452
seewulf
Railmaster
2 years ago
Lucy Blyth
Lucy BlythRight on track
asked in Train connections & reservations
Shows there's a train from Hungary to Budapest on the rail map, but can't find these!

Hi there, After planning based on the interrail rail map, we were planning on catching the train from Budapest to Belgrade. It says on the map that this is a 7hr30 day train. However, I cannot find it on the rail planner, yet it doesn’t says that Serbian trains should be available on the app. Furthermore, when i try to google the train I can’t find anything. The same issue occurs from the train from Belgrade to Sofia… Please can someone explain whether we can take these trains, and if so how/where do we book them?  Thank you! 

2297
seewulf
Railmaster
2 years ago
L
Lorne McCarthyNew aboard
asked in Eurail & Interrail Passes
Global Pass First Class - do I have to use the 22 days straight or can I break it up?

Hi there, Brand new to site.I am wondering if I buy a 22 day Global Pass First Class, do I have to use it 22 days straight orcan I break it up to what ever days I feel like travelling in my 42 day Holiday? thanksAlso, how do I get that extra 10% discount on my Pass or is automatically included? 

1002
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Full steam ahead
2 years ago
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okkiepepernootRight on track
asked in Eurail & Interrail Passes
Interrail pass on two devices in stead of one

I have put both IR passes on my iPhone. No problem but it is easier to put one pass on my iPhone and the other on my wife’s one. So I have to split my passes but I do not know how to do that. Do I have to reset my phone and install the IR app on both devices?

4904
A
Full steam ahead
2 years ago
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eva16beyerRail rookie
asked in Travelling by train
Folding bike while travelling?

Hi everyone,Im going to travel with one friend (we are both 18 years old) through Europe (Germany, Denmark, Netherland, France, Spain) for 1 month.  We are thinking about taking folding bikes with us to be more flexible, fast and spend less money on public transport in the cities.  Do you think this would be a good idea? Or do you think we should leave our folding bikes at home?  There are no information in the internet about how useful folding bikes are while interrailing…Thank you!

2383
E
2 years ago
Z
zuziapisbkorskaNew aboard
asked in Train connections & reservations
Can't buy reservation- can't press ''continue to traveler details''

Hello! Does anyone know if there’s a problem with the website right now? I’ve been trying to buy train reservations for the past week but I am not able to press the button "continue to traveler details" I wanted to make a reservation for a train, for late July and beginning of August. I filled in my name, address etc. but I can't buy them.It says that shipping will take too long and the tickets won't arrive on time. But It's more than one month until the trip, so is it really impossible to purchase them? Might it be why the button doesn’t work? or is it a problem with the website 

2424
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Railly clever
2 years ago
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alexandrauNew aboard
asked in Eurail & Interrail Passes
Is it possible to have a stopover of 3 hours on my inbound trip?

My country of residency is Germany.I want to use to inbound trip to travel from Innsbruck to Berlin. However, I was hoping to stop for a few hours in Munich to meet a friend. Is it possible for me to have a 3 hour stop over on my inbound trip?Also, I was planning on using my outbound trip later to go from Hamburg to Amsterdam. Is it possible to use inbound/outbound in this order, and to/from different destinations? Thank you:)

1372
M
Full steam ahead
2 years ago
I
ishita.agrawalRail rookie
asked in Eurail & Interrail Passes
Travel within Country of residence with Eurail pass

I am a non-european citizen with Italian residence permit. My family is coming to visit and we wish to travel through Switzerland,  France and in Italy using the EU rail pass. My question is if I am eligible to buy an EU rail pass even with an italian residence permit and travel within Italy? Or am I obligated to buy an interrail pass? (but won't be able to travel inside Italy due to the inbound/outbound rule?)

8075
M
Full steam ahead
2 years ago
Rachel Horan
Rachel HoranRail rookie
asked in Train connections & reservations
Reservations only available online for one leg of the trip

I’m planning on taking a night train from Paris to Narbonne the night of July 5th. I’m able to reserve my seat online but for the second part of my trip, Narbonne to Madrid (the next morning), I am unable to make a reservation. I know that’s how it is for most Spanish trains. But what happens if I pay for the reservation from Paris to Narbonne and there’s no seats on the Narbonne to Madrid train. And how would I book that second seat reservation ahead of time?

792
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Full steam ahead
2 years ago
Albin Blomster
Albin BlomsterNew aboard
asked in Eurail & Interrail Passes
Locked out from global pass

Hi! Today when me and my friend were in Nice at the train station Nice Ville something perculiar happened to my eurail app. We were there one hour before the departure to Ventimiglia. And for the fun of it I was just going to take up my phone and check that I added the trip to Ventimiglia on the app. But when I checked my phone, my global pass was absolutely gone. Thankfully I could solve the situation before our departure by deleting and reinstalling the app and also by "re-adding" my global pass. So to the sole purpose of my question, does anyone know why this even happened in the first place? Cause if I wouldn't have fortunately had wifi to reinstall the app, we more or less would have been stranded there which doesn't really seem fair... /Albin 

631
M
Full steam ahead
2 years ago
Krasimir Penev
Krasimir PenevNew aboard
asked in Eurail & Interrail Passes
Interrail Global Pass - which trains to take?

Hello I have a trip to two countries Switzerland and Austria. I will buy an Interrail Global Pass in 7 days. I will go through the cities Basel,Bern,Interlaken,Lauterbrunnen/Innsbruck,Zell am See,Hallstatt,Wien+Bratislava(Slovakia) My question is? Which trains can I travel to Switzerland and Austria with Interrail Global Pass? Best regards from Copenhagen

1082
M
Full steam ahead
2 years ago
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Full steam ahead
MMatayoshiFull steam ahead
asked in Eurail & Interrail Passes
Pass cover number for mobile pass

Hi, I’m trying to book 4 seats for my family in https://travel.b-europe.com/, bc https://www.eurail.com/en doesn’t let me, and it’s asking for a Pass Cover Number, which i don’t have. I’ve already tried all the different possible numbers but i’m still getting “You have entered an invalid passholder number”. Please can someone help me? I’m traveling in 2 weeks! Thanks!

1241
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Full steam ahead
2 years ago
Steve-Max Reinecke
Steve-Max ReineckeRight on track
asked in Eurail & Interrail Passes
Problems with the onward journey(GlobalPass)

Hello all,I have the problem that I traveled from Germany to Sweden with the Global Ticket now I want to go back. But unfortunately I can not choose a travel date. It is a bit urgent since I already travel on Saturday 18.06 again from Sweden to Germany. Can someone help me possibly?

12817
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Railly clever
2 years ago
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Keeps calm and carries on
bandamandaKeeps calm and carries on
asked in Eurail & Interrail Passes
Breaking up trip on a 2 month global pass - Does my first train trip have to start in my country of residence (UK) ?

Apologies - a similar question has been asked but the answers did not make sense to me. Am starting to plan !Does my first train trip have to start in my country of residence (UK) ? Due to work commitments we are breaking our trip into two 3 week segments.Would it be better to  (if it matters):1 - use the Outbound journey at the start then fly back/out to UK and then use Inbound journey at the end.2 - fly out/back to UK and then Outbound/Inbound on 2 leg Does continuity of travel matter - eg last train ended in Stockholm so next train must start in StockholmMany thanks in advance if you’re able to help 

1272
B
Keeps calm and carries on
2 years ago
EliasT
EliasTNew aboard
asked in Train connections & reservations
Pass Cover number for Digital pass seat reservations

Dear, I am trying to book 2 seats on the train of the screenshot. But I need to give my Pass Cover number to complete the reservation. How can I get one? Or can someone get me one/help me with it? Thanks in advance, Kind regards, Elias 

721
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Railly clever
2 years ago
N
NightHawk198198Rail rookie
asked in Eurail & Interrail Passes
Interrail Pass not delivered

Hi all,I recently bought a paper interrail pass and it has still not been delivered. I was supposed to arrive by the 23rd May 2022, but it hasn’t been delivered, and I haven’t been sent a tracking number or been contacted to tell me about any issue. I have tried contacting interrail numerous times but still no response, and the start time of my ticket is coming up soon (next month)Does anyone know what I could do? Who I might contact? or maybe how I can swap it for a mobile pass?Thank you!Raul

25111
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2 years ago
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Rachel LeonardNew aboard
asked in Eurail & Interrail Passes
How to get a pass cover number?

I need to get pass cover numbers for mine and my families mobile passes. I have tried asking customer service a number of times but have heard nothing. Is there a way to get these to enable us to book the tickets we need to book? Many thanks

8746
A
Railly clever
2 years ago
K
knutNew aboard
asked in Eurail & Interrail Passes
Where did my Interrail pass go?

I entered my pass details in the app some time ago. I could see it yesterday, but today, it is disappeared. I tried to reenter the pass details, but got an error message. What has happened? What should I do?

591
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Railly clever
2 years ago
Eliot King
Eliot KingNew aboard
asked in Eurail & Interrail Passes
Pass Cover Number Required!

Hello,My friend and I are trying to book a train from Lille to Lyon, we require our Pass Cover Number’s to do so.We have digital passes so it is not provided, please can someone help?!Thank you in advance

461
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Railly clever
2 years ago
R
rennpoloRight on track
asked in Train connections & reservations
Importance of seat reservations in the UK

Hello community,I am going to travel the UK in July/August, starting in Germany, taking the Eurostar to London and then traveling through England and Scotland to go back. As our timetable is a bit tight (3 weeks time, so much to see), I just want to know how important it is to reserve seats in the UK. I’ve reserved seats for LNR trains because they are mandatory, but reserving seats for example for Birmingham-Liverpool and Glasgow-Inverness via GWR didn't work out due to that they don’t have seats left in their booking system on the days we want to travel. I’m now thinking of reserving seats at the apcrail website, but it costs 6€ per reservation and I wish to avoid that. Is there a chance that seats will still be available if we book them in person at the train station and/or we just board the train without reserving? I don't mind not having a seat, and we only have small carry-ons anyway.Thank you! :)

5336
R
2 years ago
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