Skip to main content

Solved

12953 Topics
Plod
PlodNew aboard
asked in Train connections & reservations
Booking seat reservations - ''No seats available''

I’ve added a trip to my pass but when I try to reserve seats i get the message that there are none available and Ive got to purchase a full price ticket to be able to board. Is this right???

6642
seewulf
Railmaster
2 years ago
S
SheepopotamusRail rookie
asked in Train connections & reservations
Need Pass Cover Number

Hi there,We are travelling in France this month and have been having an impossible time booking tickets. We have managed to book our first train over the phone with SNCF (the 00 33 1 84 94 3635 number did not work, had to do +33 1 84 94 3635), but it was not a smooth process and we're uncertain it would work in the future. They don't take all cards and had to use a family member's AMEX, as they didn't take any of ours.We really need our Pass Cover Numbers so that we can book the rest of the trip, we're using all 8 days so quite a few bookings.Thanks in advance,Caleb(Wishing the best for all customer service at Eurail, with how busy it seems to be)

1254
S
2 years ago
T
Tcjohnson222Right on track
asked in Train connections & reservations
2nd class overnight - does this mean a bed. If not, how to change it to a bed?

If I’m booking an overnight train via eurail and my only option when I add the reservation to my basket is a 2nd class seat, does this mean I’ll get a bed? If not how do I change it so that I do get a bed? Thanks

9910
R
Railmaster
2 years ago
S
sineadclayRight on track
asked in Train connections & reservations
Can't book tickets - says ''shipping won't arrive in time''

We are trying to book and reserve our train tickets on the website and have put all our details in but are unable to actually book anything. Not sure what the issue is or how to fix it, can anyone give us any tips please? It is saying that the shipping won’t arrive in time eventhough we have a month and the maximum shipping time is 10 days.

14310
R
Railmaster
2 years ago
ChrSchn
ChrSchnRail rookie
asked in Eurail & Interrail Passes
interrail italy pass useable from Stuttgart to Milan?

Hi everyone, i would like to travel from Stuttgart to Milan and back. Which Interrail Ticket do I have to take? I’m not sure because the rail planner mentions to book a Interrail Italy Pass with 3 travel days?  Is this the right way to do it?  thanks in advance for a quick reply. BR 

635
M
Full steam ahead
2 years ago
T
Tcjohnson222Right on track
asked in Eurail & Interrail Passes
Will my mobile global pass have a barcode to use on the gates in the Netherlands?

Will my mobile global pass have a barcode to use on the gates in the Netherlands or do I have to order a ticket?

1173
M
Full steam ahead
2 years ago
Viljami Laakkonen
Viljami LaakkonenRight on track
asked in Eurail & Interrail Passes
Outbound and inbound- when taking inbound trip, I have my outbound still left?

If I start my trip from Luxemburg next weekend and go to Swizerland and come back to Germany. After that I have spent my inbound trip, right? So, do I have outbound still left and its valid normally after that?? So it doesn’t stop working after I have used inbound? Because I thought to have a break after luxemburg and swizerland and come back to germany. And after a few weeks, I wanna continue my interrail.  Kind regards, Viljami Laakkonen

10311
R
Railmaster
2 years ago
T
Thomas ChristensenNew aboard
asked in Train connections & reservations
Problem booking seat reservations Gdansk- Budapest - ''prices unavailable''

Hi!I´m trying to book a train from Gdansk to Budapest on the 29th of june, but it says “Prices unavailable”. At first I taught it might simply be sold out, but it seems that almost all the trains I try, with different cities and times, it´s the same thing. Is this a problem with the website, or are almost all the trains that need reservations booked for the summer? Thanks for the help!

862
M
Full steam ahead
2 years ago
C
cjpNew aboard
asked in Train connections & reservations
Mobile pass reservation TGV

HelloI bought a Eurail Pass mobile ticket.I would like to make a reservation for TGV train, but I cannot make a reservation because the travel.b-Europe site requires the pass cover number of the paper.Even if you enter an 8-digit number that starts with the EU, you can't make a reservation because it's the wrong number.What is the error?

1381
A
Railly clever
2 years ago
W
WkellyNew aboard
asked in Eurail & Interrail Passes
Is Interrail QR code accepted on UK trains?

I have booked trains to and from London (to go to and from Paris on the Eurostar) on my inbound/outbound travel days for my global pass this summer. Whilst I have reservations also booked on the Eurostar I am able to add the journey from Bournemouth to and from London on the inbound and outbound journeys. My biggest concern is that the QR code for the Bournemouth to/from London journey isn't recognised by the conductor or at the barriers in Waterloo station. Does anyone have any experience with this?

7502
R
Railmaster
2 years ago
Ziyue Wang
Ziyue WangRail rookie
asked in Eurail & Interrail Passes
Is it possible to exchange an Interrail pass to a Eurail pass?

Hi community, I need your urgent help!I bought an Interrail pass yesterday and realised you couldn't travel more than twice in the country of residency.I am a Chinese citizen and have a valid passport. I wanted to travel in Sweden but I accidentally put Sweden as the country of residence.Is there a way to exchange the Interrail pass for a Eurail pass?Also, is my passport enough to prove my residency outside Europe?Thank you so much for the answers!

2053
Ziyue Wang
2 years ago
T
Tcjohnson222Right on track
asked in Train connections & reservations
Reservation issue Krakow to Budapest

Hi,I’ve been trying to reserve seats on the overnight train from Krakow Glowny to Budapest Nyugati on Eurail but it just says:“Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out…”I’m trying to book for the end of June. Could someone advise me on what to do please. :)

2104
M
Railmaster
2 years ago
Midori Kambara
Midori KambaraRail rookie
asked in Eurail & Interrail Passes
My trip doesn’t connect to mobilel pass

my trip doesn’t connect to mobail pass

594
R
Railmaster
2 years ago
Céline Faty
Céline FatyNew aboard
asked in Eurail & Interrail Passes
How long will it take to exchange my pass?

Dear Community, a wonderful member of the community help me realise that I took the wrong pass. how long will it takes me to change my OneCountry pass to a Global one ?Thank you for your help!  Have a lovely day

642
A
Railly clever
2 years ago
Nicklas Andreasen
Full steam ahead
Nicklas AndreasenFull steam ahead
asked in Train connections & reservations
Frankfurt(oder) - Warsaw connection seat reservation not possible

Hello dear interrailers.i am trying to book seats for the Train from Frankfurt oder to warsaw the 8 july 10:45.  I cant Seem to get to make  Seat reservations for this trip, the app says not possible and i dont get what i am supposed to do. does anyone have an advice? BR Nicklas 

1443
Nicklas Andreasen
Full steam ahead
2 years ago
Xen Giagkou
Xen GiagkouRail rookie
asked in Eurail & Interrail Passes
Greek island pass - Pass Cover Number

Hi,  I have bought my paper copy from a Central Station and I have tried to book a ferry through blue star ferries webpage. They are asking me for the pass cover number. I assume that is the number right below the QR code.When I put this number in the reservation form though I get a message that it is incorrect. Since I bought the ticket two days ago does the number need to be activated somehow?Also, can someone that has used a greek islands pass confirm what number they have put in the form?  Thank you,Xen

2777
R
Railmaster
2 years ago
I
Interrail-nl01Rail rookie
asked in Train connections & reservations
Seat reservations - can't continue beyond ''proceed to payment'' step

I tried reserving seats via the interrail platform, but when iam at the last step (proceed to payment) i cant continue. Does anyone have any idea what is going on?

914
seewulf
Railmaster
2 years ago
H
hanna.btlsRail rookie
asked in Train connections & reservations
How can i book an ferry ticket with discount in advance?

Hi so I would like to book a ferry ticket, for the 4. Of August. And I thought I would get a discount, but I don't know where to put my interrail ticket on the website. The ferrie would go from Copenhagen to Oslo, do you now where I should by the ticket so that I could get i discount.Thank you Hanna

5186
M
Full steam ahead
2 years ago
S
SandineNew aboard
asked in Eurail & Interrail Passes
Removed child pass due to error with birth date, but will need it to make reservations

I bought 5 adults passes one free child pass but would not let me proceed with 3 year old pass as you have to enter the date of birth - it comes up with an error message saying child passes are only available to those 4-11 on the date that the pass starts so I had to remove the 3 year old pass to let me proceed to buy the other 5 - this is very frustrating - we will need to make reservations on some trains that are long/overnight journeys and cant for the 3 year old. Customer Services have not replied even though I marked it urgent as we plan to travel before the end of June  

623
A
Railly clever
2 years ago
YUNA HONG
YUNA HONGNew aboard
asked in Train connections & reservations
At the end of booking reservation, I got a message of ‘Ticket Type is changed to paper ticket

I bought online eurail pass boucher for 5 days yesrterday. Now I’m trying to book a train ticket from ‘Innsbruck Hbf’ to ‘Venezia Mestre’ on 23 Jun 2022(departure time 13:24). However, at the end of the booking, I got a message of ‘Ticket Type is changed to paper ticket.’ How should I do to book that train ticket?  Thanks, Yuna Hong.

4844
seewulf
Railmaster
2 years ago
S
Sunny1987sandhuNew aboard
asked in Eurail & Interrail Passes
Do i have to buy 1st class pass if i am over 28 years

Hello theredo i have to buy 1st class pass if i am over 28 years 

302
seewulf
Railmaster
2 years ago
S
SteveKNew aboard
asked in Eurail & Interrail Passes
Bernina Express included?

Does a 4 trip First class Eurail pass include the Bernina Express first class as 1 of my trips?

2153
seewulf
Railmaster
2 years ago
D
DSimardRail rookie
asked in Eurail & Interrail Passes
B-Europe without pass Cover #

Is there a way to book with B-Europe (London to Paris) without having to wait to get a pass cover # from Eurail? Or is there a fast way to get the pass cover #? thanks !!  

886
M
Full steam ahead
2 years ago
L
LollyNew aboard
asked in Eurail & Interrail Passes
Unable to find *pass cover number* through mobile tickets

I need pass cover number to make reservation through b-europe site. But they only tells about how to find pass cover number in you paper tickets. 

512
A
Railly clever
2 years ago
Suzie Mcs
Suzie McsNew aboard
asked in Eurail & Interrail Passes
Old pass sent back but did not receive new one - covid case

hello, having no news from my file, I send you a message.  Indeed, I could not use my pass because of the covid and you had to send me a new one because I sent back the old ones and I have not heard from you.  can you help me and tell me where it is?  thank you very much and wish you a good day ! I have 2 pass so This is my orders number : IN30196672-1IN30196672-2If it's possible i would like to change the pass for the next year, but maybe in a different month, I dont know immediatlyThanks you very much for your help Suzie Macanas

172
A
Railly clever
2 years ago
Terms and Conditions & Privacy Policy