Solved

I have a global pass first class pass, I would like to cancel this seat reservation  from Paris to Zurich for October 7. It doesn’t state what refund I will get and tried looking at  SNCF policies on eurail website which takes me back to reservation overview page where it statesTo cancel a seat reservation, click on the trash can icon next to it. Cancelling a reservation will remove it for all travellers in your booking. After confirming, it might take a few minutes to see the changes in your account. We'll send you email updates on the status of your refund. All seat reservations are subject to the refund policy of the individual railway company – you can review this before confirming your cancellation. Booking fees are non-refundable  Will I get a full refund? I tried reaching out to eurail support but have not heard back yet. Can some one please answer this?  thanks

Hello Two months ago i started my "2 months global pass" wrongly. I sent this situation as an e-mail to the interrail account and they fixed the situation by adding 3 days. However, we have planned a family trip today and I can't add any trips. Our tickets expire tomorrow. What can i do?   

I’m a bit confused about canceling a travel day.I have a 7 day flexi pass and have used 4 days.I have added day 5 of my trip to My Pass but I want to change the train times I have booked.If I cancel the travel day does that cancel the current bookings so I can then add my new bookings?

I just got fined 50 euro travelling from Paris to Avignon because I hadn’t validated my Eurail pass prior to boarding the train. I had booked seats for me and my family of 5 but didn’t realised I had to validate the pass on the day of travel. The inspector suggested it was 50 euro fine for each of my travelling party (250) but when I said no to that he reduced it to 50. Now I’m hearing from other passengers that he should have let me go as we validated all 5 passes then and there. Should I report him or is this normal?

Hello fellow travelers, I find it hard to find trains for my connection. There are no Trains between Instanbul and Thessaloniki as far as I understood, do you have another suggestion how I can get there? Also, I want to go from Thessaloniki to Zürich directly. There is no conneciton shown, did anyone do this trip before? I thought either to take the ferry to Italy and go by train up. But there is again no train to the port where the ferrys leve. Or I could go by land but I dont unterstand the connection I would have to take then. Please help me :)  

Hey guys, I was just at the start of my inter railing adventure and I had to end it suddenly as my Dad passed away.  I have already activated my pass and used 2 out of my 10 travel days…do you guys know if there’s anyway I could freeze my pass so it doesn’t run out? thanks guys xx

We are travelling with a pass and journey /reservations on each of our smartphones. If one of our phones is broken or lost can the pass details from the lost/broken phone be transferred to the working phone ? 

We have two Global Passes for 2 months with 15 travel days that we purchased on April 10, 2022.  The last day to activate is March 10, 2023.  What is the last day that we can use these passes to travel?  Is it 11 months plus 2 months, thus meaning travel must end by May 10, 2023?  Or is it 12 months plus 2 months, thus meaning travel must end by June 10, 2023?

Hi there! I’m planning a trip starting from September 23rd to November 22nd. This should fall into the 10 travel days within 2 months pass, correct? I’m asking because when I use the “find your best pass tool”, it sends me to the 3-month pass, which is a lot more expensive!  Thanks :)

Hi! Wanting to know if you need an internet connection to actually add a train to your journey on the mobile app, (i.e. if you’re in a station and pick a train at that time). Also, what happens on the mobile app if it’s a train that requires a reservation? Thanks!

As the title says!I assume that I don’t validate my paper pass by punching little date stamps on it or whatever but just double checking before we leave next week.Thank you in advance for calming unnecessary fears!!

Hai | Ich und mein Kollege haben evt vor nächsten Sommer wahrscheinlich August-Sept die Städte (Oslo2 Tage) (Stockholm 4T) (Kopenhagen 4T) und (Hamburg 4T) zu besuchen.  Dazu einige Fragen:Ich bin 28 und mein Kollege 27 habe gelesen gibt auch ein Skandinavien Pass aber der würde ja nicht in Frage kommen wäre die alternative Option 5 Tage in 1 MonatFahrplan habe ich geschaut, was gibt es für Zugempfehlungen von eurer Seite? Wo kann ich reservieren und wann günstiger? Sitzeplätze Reservierungspflichtig? | Nachtzug empfehlenswert? gibt es sonst noch für Bestimmungen oder sonst was zu beachten für die Reise durch Skandinavien?  würde mich sehr freuen über Rückmeldungen, Antworten Freundliche Grüsse Rebublic 

Hi, I can't book the Paris-London train ticket online, could you advise me on a way to book tickets online using my mobile interrail pass?  

I have a global Eurail pass -- I know i can book Eurostar trains to travel to and from Paris <> London.Though the global Eurail Pass is meant for cross country travel, it also functions within France itself right? i.e. i can travel from Paris EST/Gare de Lyon to Colmar, Bordeaux, Lyon, Loire Valley, etc?  If I purchased the First Class Global Eurail Pass, what tier of seats does that entitle me to on Eurostar? (I see there are standard, standard premier, business)Thank you!

Hi,I want to take the train between Goteborg and Oslo on September 17th (saturday) at 7:55.I found this train on the vy website, but i can't find it in the interrail app. I already called Entur, originally to get a train reservation, only to learn that this train doesn't need a reservation and with an interrail ticket i can hop on as i like.The problem is, I can't take a train which i cannot add in the interrail app.I've already read some similar questions on this platform, but i can't i add a train manually (it is a direct train, or maybe i am too dumb for this), and i am sure that this train is a train covered by the interrail global pass. Does anybody have a plan?Thanks in advance ;) 

Hi, this time I want to go to Italy. But I booked wrong date. So I canceled the ticket. But it looks like my reservation hasn't been canceled yet like the picture. How can I confirm that my seat has been canceled? Or do I not have to worry about this? I booked and canceled yesterday. Thank you for your reply in advance.. 

Io e una mia amica dobbiamo partire per il nostro viaggio. Abbiamo preso i pass separatamente ma le prenotazioni dei posti le stiamo facendo insieme. Prenotando il posto a sedere, avrò un posto specifico (es.:  a10)? Se si, c’è la possibilità di metterli vicini? Grazie in anticipo.Buona giornata

Where can I find detailed invoices for the reservations? Eurostar reservations show no prices. Eurail took money from credit card, but I have no invoice for it.Please help

I want to travel to Bosnia later this year but there are no international train connections in or out of the country. Wondering the best way to travel and if there is anyway to know what busses are included in the interrail pass as I believe some of them are. My route around that area is Split > Mostar > Sarajevo > Belgrade.Thank you for any help!

Hi, Wanted to know if the local trains in Switzerland are covered in the Interrail Global Pass. For example when I search Interlaken Ost to Lauterbrunnen it says “Pass not Valid - You need to buy  a full ticket to board.” 

Hi,we are travelling to Athens next month and would like to visit some Greek islands. As a uk citizen is it the Eurail one country pass I need to purchaseThankswilliam 

hi, i am travelling in a group of 4, consisting of 2 adults and 2 kids (6 and 12), and am thinking of booking the sleeper cabin with 3 beds. How do we make sure we can have the whole compartment to ourselves? or they will allocate 1 adult to another compartment? why am i unable to book after 9th Dec from Venice to Munich? Do i have to wait for a new timetable? are the sleeper cabins safe and clean for a family with kids, with locks from inside all working? Recent reviews on TripAdvisor makes us worriedthank you in advance!Jan

I need to know how to to Berlin from Murcia. How can I reserve? 

Greetings,My friend and I will be travelling to Europe at the end of September from North America. I want to get a Mobile Pass on my phone but I don’t want to inadvertently activate it too soon since there are warnings about not being able to transfer between devices. I am trying to figure out how I should go about doing this. My idea is to bring a spare cell phone and buy a SIM card once I land and then purchase the Eurail Mobile Pass on that and activate it on that phone as opposed to bringing my regular cell phone and swapping SIM cards. Does anyone have advice on this? I am also wondering if I can buy the Eurail Pass on my cell phone in North America but not activate it until I get to Europe on the spare cell phone.

Hey!I am currently in Amsterdam, travelling with Interrail, Global Pass.Tomorrow I want to travel to Kopenhagen. Unfortunatly, I have to travel through germany. I used one of my two rides inside/outside my homecountry (Germany) for travelling to Amsterdam.As I have to travel back home, i have to use the second ride.Am I really supposed to buy an extra Ticket for all the way from Amsterdam to Kopenhagen???! I can't transver germany because i'm from.german? A direct train is also not available from Amsterdam to Kopenhagen. Maybe I could avoid the "Home Country Ride"Can you help me out? Its my first time travelling with Interrail, and I would be really disappointed if i have to buy that expensive extra Ticket!Thank you all!Cheers, Jonas