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Hey I wrote a delay compensation. But I didn’t get any receive email that the check that. It that normal that you don’t get an automatic email? Or what can I do 

No Second name in my passport.FIrst name is “Srikanth Ananda”how do i fill first and second name while booking train ticket

By accident my mobile deleted all the data of the apps including the data of the Interrail, when trying to log in it warns me that the pass is activated on another device when it is the same one. I leave on Thursday, September 1, and I wouldn't want to miss the trip so I hope this is fixable. I’ve already emailed to the two costumer services available. I’m scared that I wont get a response that’s why I’m reaching for help through all means

If my smartphone is stolen during my trip with my pass and I have to buy regular tickets, will these also not be refunded?With a police report that my smartphone was stolen.

Buenas! Estamos haciendo el interrail 3 personas y nos hemos encontrado con un problema. El sábado dia 3 de septiembre cojemos el tren dirección Milan y no nos deja poner el intinerario en el pase. Sin embargo nos pide que añadamos un 5º viaje. Cuando compramos la reserva de asientos, el viaje de Berlin - Florencia (18:31 Berlín Hbf a 08:23 venezia y luego nos marcaba un transbordo de 08:40 a 10:39 hacia firenze) nos lo contaba como un único viaje y nos hemos encontrado que nos lo ha contado como dos viajes del pase. De hecho, antes no nos lo contaba así porque tenemos la reserva de asientos del siguiente tren con destino a milan. Que podemos hacer para poder añadir el viaje a nuestro pase?

Hi guys,I'm planning to travel from Karlstad (Sweden) to Oslo (Norway). The app tells me to buy seat reservations for both trains that I have to take. However I am unable to book the reservation for the train that enters Norway trough the interrail website. How do I make my reservation instead and is this an issue common in Norway?Thank you for your help in advance!Marie :)

I have recently paid for seat reservation tickets but got no confirmation email afterwards, similar to many users here. I have read through the posts and the consensus is that the order did not go through, I am to wait for a refund/raise a ticket (which I have done). Another question to ask is I understood I can book for “seat only” tickets on https://www.oebb.at/ for my Venice → Rome leg. However for my Paris → Basel Sbb, I cannot seem to find a website online that I can book seat reservations for the TGV Lyria. So where else should I look? (Considering I might not want to wait till few days before the trip to buy at the physical station)I hope some of the more experienced community members here might be able to help me figure it out, thank you!

Hey,The latest day of activation for my mobile pass (7 days within one month) is tommorow, 31/08/2022. Does the activation day have to be my first travel day?or can I choose the first travel day within one month?If I have to start traveling on latest activation day, is it possible to just not use this travel day?thank you!

Is my 15 year old son allowed to travel on his own with a global interrail pass?

I just found out that the Stockholm - Hamburg EuroNight Train will only consist of couchette cars.https://www.sj.se/en/travel-info/sj-euronight/cancelled-journeys.htmlMy friend I already booked our reservation for a seat car. We will be using an EU Interrail Ticket Global Pass and therefore only have the reservation and not a ticket itself.The news update explains that if our journey is cancelled we will be informed one week before our trip. This is honestly an incredible short notice and we would like to search for alternatives if we are affected.Is there any information if our ticket will be canceled before that? Is it possible to use a different train and reschedule to that one even if it takes longer?We already started a chat with SJ customer support. They told us that the train is already full so we can no rebook to the couchette cars reservation. If we want a refund for the reservation of 34€ per person we would need to contact Inter Rail where we book the reservation but we were

Since the eurail reservation has not been working for the past two days, I’m trying to book seat reservations through italiarail.com. There, I found a help article (https://www.italiarail.com/pages/italia-rail-reservations-and-supplements) with these instructions:Reservations can be made directly at a train station or by using the City to City search tool on our website. For seat reservation booking choose "I have a railpass".The trouble is, I don’t see that option anywhere when I try to book one. Does anyone know how to do so?

Me and 3 other friends are planning to go from Belgium to Zagreb by train. When I want to book my reservations at the interrail site it says we need to make a reservation for going from Munich to Zagreb. The only option is by paper ticket, but the delivery date is too late so I looked at the OBB site to make a reservation. It says there are no tickets available. Does this mean that the train is fully booked or I need to get my reservations on another site??Also on the Deutsche Bahn site it says reservations are impossible…. 

Hey everyone  Just a bit confused at the moment. I have used the rail planner map to plan my trip and I am planning on catching 5 train. 1) London to Amsterdam2) Amsterdam to Munich3) Munich to Zurich4) Zurich to Strasbourg5) Strasbourg to ParisJust confused that the rail planner app is recommending me to get a 6 travel day pass? (I will be flying in to London and flying out of Paris) 

If I reserve and pay for seats on a train through Interrail does the reservation appear on my ticket or do I need to print it off 

I was hoping to do this trip:Brussels/Paris - ViennaVienna - HamburgHamburg - Stockholmbut unfortunately for early September these are sold out. Are there any other night trains that are a bit less popular and I’d still be able to get reservations for the first few weeks of September?Also the new Hamburg - Stockholm sleeper seems to be completely unavailable right up to mid-December. I can’t find a single date that has booking available. Is that because every single ticket has been sold out?

Hello everyone,I am currently in Thessaloniki and want to go to Ljubljana, but I’m having a lot of difficulty finding a bus or (night)train that has this route.I’ve already contacted customer service, but since I’m leaving tomorrow I want to try everything I can.So: does anyone know of a bus or train route from Thessaloniki to Ljubljana, preferably included in my Interrail Global Pass. Thanks in advance. Stijn

Hello, I have question about reservations on the INterrail timetable. I need to travel from Brasov Romania on Oct 24 to Sofia Bulgari but I cant see reservation options for the routes. is it too soon to book? I dont think it is sold out as even if I try November dates I cant see any option to book a reservation. I am trying to book on October 24th 07:38BRASOV (Romania)2h 31m IR 1630Interregional toi BUCURESTI . and  Change trains10:55BUCURESTI NORD (Romania)2h 50mINT 1095International to RUSEThanks 

Hi, my pass was working fine until today. I had all my tickets and travel days planned but when I entered the app today, my pass wasn’t linked to my trip (called ‘eurotrip’). The app made me enter my pass number again and created a new trip called ‘my trip’, this one is empty and started 1 day early. The app won’t let me link again the one I already have. What can I do?

I have the One Country Pass for France. Can I use this one from Mulhouse to Paris on the TGV Lyria?Or is it on the TGV Lyria not valid? Thanks!

My girlfriend and I bought a 3 months mobile global pass on the 10th of May, here in 2022. When is the last possible date that we can activate and hereby begin our 3 months interrail trip? Just to be sure that we understand the 11-months principle. Sincerely, Karen and Anders from Denmark.

My plan is to doMadrid-montpellier-lyon-parisBut there arent trains madrid-montpellierId have to go madrid-barcelona-montpellierDoes that count ás two travels or oneBecause I allegedly have only one to leave my country

I booked a three-month global pass I planned to use between early July and late September. As I had severe delays on multiple of my journeys in July, I decided to claim a refund. To my delight, it didn’t take long until I received a small sum. The negative consequence I wasn’t expecting is that my pass got deactivated even though it is valid for another month.I now know that the ticket has to be deactivated to claim a refund but instead of simply deactivating the pass for me without warning, they could have told me that a refund was not possible as long as the pass is in use.Is there a way of having my pass reactivated? I am happy to return the refund. I already contacted the customer service but still haven’t heard back. I’m planning to travel in a week and really need to make those reservations. Many thanks! 

Os comboios noturnos (que saiem de um local à noite e chegam na manhã seguinte a outro destino) são gastos 2 travel days? Que dicas me dão para não gastar tanto tempo em viagens de 8/9/10h?  

Hello! I'm in Italy currently and I'm having trouble using the Trenitalia self-service ticket machines to make reservations for Eurail. Does anyone have experience doing it successfully?According to the Eurail website "At a self-service machine at main Italian train stations. Select your train and click on "Global Pass". This seems really out of date and doesn't make sense. I can't see any Global Pass option at all.I'll head to ticket office to make reservation a little bit later (I was too short on time to queue earlier), just checking if I'm missing something.

I made a seat reservation for EuroStar that went from London ST Pancras INT to Paris Nord on 20 August 2022, 20:01. However, the train was cancelled due to railway strikes in the UK. I contacted Eurail for a refund, but they told me I needed to contact Eurail since I made I reservation here. When I checked my Order on the website, the system stats that I can not get a refund... I do not understand why I am not elidgible for a refund. Is there a way to contact customer support directly?