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I want to purchase paper pass. But there are some news that paper passes are not available in 2022. Is that true?Thank you very much

I am flying to Europe in a few days and I just learned that I cannot activate my Eurail pass because it was already activated on my old phone, which I no longer own. I have already contacted customer service twice and I haven't heard anything yet...please help me

Hi there The netherlands is my country of residence and I have re entered it by car instead of train so now I still have one inbound journey left. Can I use this journey to make a day trip to antwerp? So can I add two journey to my pass? This would be:Rotterdam- AntwerpAntwerp- EindhovenThanks in advance!

Hi, I’ll be moving around Haarlem, Amsterdam and Naarden but also to Ghent and Bruges, Belgium. I’m not sure which pass to get that suits for that itinerary. If anyone can help me out, I appreciate it. Thank you!

Hi,so as we have planned our tour, we are going to travel also from Lulea to Helsinky. We found a train Lulea → Haparanda and then Tornio Itainen → Helsinki. On a map we can see, that Haparanda station and Tornio Itainen station is about one hour walk? Does anybody performed this trip? Is it easy to cross the border? Or is it even possible? I was looking on different maps and it looks like it is pretty easy (e.g. as crossing the borders from Czechia to Slovakia, you just walk :D). So I am just making sure, that its pretty easy and you just walk and you are in Finland.Thanks for your help

Does anyone know whay I cannot find full timetables on the Railplanner app, DB or OBB for tains in Italy? For instance I am trying to reserve a seat from Ravenna to Jesi on the 18th September. The three sources above list only one train per day at 06:15 but the Trenitalia website shows one train every hour. From other posts I gather it is not possible to reserve with Trenitalia.I had a similar issue with trains from Bologna to Ravenna. In that case I added a trip manually but no QR code appears and I do not know how to make the reservation or if I need one. Does showing your pass without a QR code work on any trains? 

Hi there, I was just about top purchase an Interrail Pass when I got to details of proving your residence. As a Polish citizen, I live in the UK with a settled status. My only ID documents (passport/ID) card have been issued in Poland. The only document issued by UK government proving my settled status is essentially an electronic letter. I read in T&C document that electronic proof of residency is not accepted on Interrail. Should I purchase the pass stating that I am a UK resident? Any advise would be appreciated!Magdalena

I am trying to book a train from Hamburg to Copenhagen on August 13th. There is a direct train at 10:49 with seats available to reserve but when finishing the booking and error of cannot book leg shows up. How is this possible with only one leg?

Me and my mom are planning to go to Rovaniemi from Kiruna via Haparanda-Tornio bus station in December. Can anyone suggest the best way for us?Is it possible not to stay overnight in Kemi? Is it possible to walking from Haparanda to Tornio bus station with large luggage in December? How long does it take? What are the Timetable and fare for bus from Tornio to Rovaniemi in December 2022?

Hi. I travelled from Copenhagen to Berlin, and from there to Italy. Now that I am returning to Copenhagen, it says I have no more inbound / outbound journeys left. I am confused as I have only left Copenhagen to Berlin, which did not cross days (10:56-18:20 travel time).now I am unable to claim my home ticket, as I can’t even see the second in/out in my planner.   

When you have different travel dates in My Trip, trying to show a ticket always shows the date and details for the first travel day whatever travel date you choose from My Trip? Is this just the way it works and the tickets and details for the next travel date will appear once the first date is history?

Hi,I’m trying to add a seat reservation for Sunday Sept 18th, but after adding them to the cart the date changes in the cart to Monday Sept 19th. Is there a bug in the system? I also tried adding other dates and they are also shifted by 1 calendar date.

Hello, I want to reserve a ticket. When I go to the website and want to add myself as a traveler, an error comes up. The problem is that my name has an ä and the passport does not have this letter. There is only a strange question mark, which is probably an error message. But I can't register there and actually I wanted to continue driving it on Friday. Does anyone have tips what I can do?

Dear CommunityI tried to contact support weeks ago, but didn't get an answer. I still have the ticket for Mai/June 2020 (startcountry austria) and I want to get personal contact and also an insurance, for sending my ticket to the interrail office for exchange. Is there any possibility to speed up the process?Tanks for an help! 

Hi all,On the app, I entered a start date of 15 August. I now prefer to start on the 14 August but I don’t see the option to cancel.On the FAQs, it says - Go to your Pass in My Pass and tap 'Cancel travel day'.I don’t see that option so I then added a journey on the 14 August (accepted by the app) but the trip first day is still showing 15 August. I’m also not convinced that my trip as defined is lnked to my pass. Both are showing on the app.Any advice welcome. Apologies for posting in two places. John

Hi, I have a question about using a train from VY from Sweden to Norway. The following train is not shown in the Railplanner app, but it does appear on the Swedish (and Norwegian) railways site VY:R20 from Gothenburg to Oslo on 20.9.22 from 10:15 to 13:51https://www.vy.no/en /booking/customize?orderId=f6736cd8-50f4-4672-8072-057d2c1979bcIn the Railplanner App there are just trains with a change in Kil. These connections are not displayed to me on the VY website due to construction work.Can I use the train with an Interrail ticket or do I have to buy a extra ticket?  Thanks for your help.  

I’m on a train atmfrom Amsterdam to Brussels midi, and have 39mins to make the eurail, train to London from Brussels. The Trainline app tells my 45mins when I check in FAQs it says 30mins the gate closes?’!?!? good info given before I make a payment for an un refundable ticket 

Hallo allemaal, Aankomende vrijdag wil ik met de trein van Den Bosch naar Berlin hbf reizen. De planner geeft aan dat de prijzen voor de trein tussen Hannover hbf en Berlin hbf niet beschikbaar zijn. Er staat: ‘als er geen zitplaatsen voor Pashouders meer beschikbaar zijn, moet je een apart ticket voor het volle tarief kopen om mee te mogen reizen’. Echter staat daarboven in het groen weergegeven: ‘je bent klaar om in te stappen’.Mijn vraag is of ik alsnog met deze trein mee kan reizen, zonder zitplaatsreservering? Of dat ik een andere trein moet nemen? 

Hi,Few weeks back I reserved seats for a train from Paris to Geneva via eurail. The rail company is SNCF. The train ride is starting from 2:16PM and finishing at 5:29PM.Then after few days, I received an email response from SNCF that they they had to modify the trip. The modified train ride is starting from 2:16PM and finishing at 5:46PM. The train number has not changed.So it is only a change of the arrival time of the same train. The email sent by SNCF includes “please make sure to refresh it in your app or re-print it.”. From eurail account, I still see the old seat reservation. Can someone help me if I keep using my existing seat reservation OR how can I generate the new seat reservation? 

Ahora bien, quiero hacerme el Global Pass, pero el sistema agrega por inercia a una persona joven. Yo tengo 57 años, y mi compañera la misma edad. Cómo puedo quitar al joven? Por que si no, me sale muy caro, el doble de lo que costaría.

Fragen die ich gerne Stellen möchte über die Themen Globalpass, Sitzplatzreservierung und weiteres Ich heisse rampi 27 Jahre Alt und habe folgende Fragen die hoffentlich jemand beantworten kann Ich möchte nächsten April ein Interrail Ticket nehmen und reisen und Verwandte besuchen und spare auch dadurch die Hotelkosten da ich bei Verwandten schlafen kann.Ich/ Meine Reise startet in der Schweiz und ich möchte 3 Tage Paris, 4 Tage London 4 Tage Brüssel und 4 Tage München besuchen habe gesehen gibt für 15 Tage welcher ist zu empfehlen ich bin ja nächsten März 28? Bsp. 9,4 bis am 23,4, der 9.4 gilt als 1. | Reisetag?Tgv und Eurostar Reservierungspflicht? Wie viel kostet es?  Paris -London mit Eurostar stimmt das 30-45 min vorher dort sein wegen check in' wie am Airport? Würde mich freuen über eure Antworten .Freundliche GrüsseRampi | ||    

Hi, as written in the title, I tried booking Seat Reservations for me and my friends (all Global Pass in paper form). Besides the extremly long loading times on the Interrail.com reservation page, I was most of the time unable to book any trains as all of them were labeled as “Prices temporarily unavailable.” Does this mean these trains are simply fully booked (at least for Interrail travellers) or is this just an extremely annoying bug of the website. Jamus

My app says my DiscoverEU-Interrail-Pass would be outdated. I want to start my journey now together with my girlfriend. What can I do so the system let me use it?

Is it possible to use the Self Help kiosks for Eurail passes? We just went through every option on a machine in Madrid and it wouldn’t recognize the pass. 

Hi! I am planning a trip for later this month and looking to organize my EuRail pass. I have created my Trip in the app, linked my pass, but when I go online to make reservations (as I understand, you can not do this in the app), I don’t see my trip listed.Do I need to make completely different trips for online and app? Just don’t want to mess it up, so any assistance is appreciated.