Solved

Hi all, start date 27th we booked on that day a ferry from athens to Rhodes for 12 august however realised we had activated our pass too late. Cancelled that ferry now we can’t seem to use our pass at all to book ferries. Can anyone help?

Hi guys, I was just wondering what to do with your interrailing ticket after a family emergency as I have to fly and leave for home immediately but still have 12 days of travel left on my ticket

Hello,This was already asked a few times, but my case is a bit more special.I have a youth pass, but because of Corona I couldn't travel, like neither of you.The thing is I bought it while it was on sale, for only 201€. And I bought plus. I accepted the reduced offer and could not use it due to force majeure. I was basically caught with the offer and still have to pay the regular price? I thought until today that the validity was extended. I wanted to activate the pass today but it didn't work. Customer service is not responding and my trip starts on August 5th.I just want to know how much money I have to budget for the regular pass.I have a mobile pass, youth, plus.plus Thank you!

Like many others I also broke my phone and need to change my mobile pass to a new device. I tried everything, the form, chatbox, and facebook messenger, this is my last resort. I need to travel in 1.5 days and I am panicking. I have gotten no response from eurail so far and I don’t know what to do. Please help!! 

Hello I have seen on many topics that it is possible to get the country of residence changed if the pass is mobile and not activated.My mobile pass is not activated and the country of residence is wrong. Please help me solve this issue.Thanks a lot Regards

Hi, Im making plans for my travel days during my trip. However im not 100% sure what train i want to board on one of my travel days in advance. Is it possible to change my ticket and the train i want to board during the particular travel day? And if so how? 

Hi everyone - I’ve purchased my Eurorail pass and it is activated as I have a strict schedule with hostels booked as well as other events, all in a short amount of time. I’m not worried about plans changing - as I intend to take trains everywhere and only have 2 flights with lots of time before I start on the trains. What I am just wondering is Now that I my Global 10 day in 2 month Eurorail pass:*How do I book the seat reservations?*With direct train operators?  OBB for instance gives me the option of “One-way tickets and day tickets or Seat only (no ticket)” ~ what do I choose?*And what is the purpose of the Eurorail pass then?I’m from Canada and we don’t use trains here. Below are the dates and locations so if anyone could please provide with direct links or information - I’d really appreciate it. It would be a very expensive mistake if I booked/reserved the wrong seat. Thank you in advance Berlin Germany, to Warsaw on Oct 12- Warsaw to krakow Oct 14,Krakow To Prague Czech Republic 

Hi, First time Interrail Global Pass user here. My plans include a flight on the last travel day:Morning: Trains from Belgium to Amsterdam Schiphol Airport on SNCB and NS. (Not Thalys.) Afternoon: Flight från Amsterdam to Stockholm. Evening: Train from Stockholm Arlanda Airport to Stockholm Central on Arlanda Express.Country of residence is Sweden so this day will be my “inbound” travel day.My question: Will the Global Pass cover all trains 1 and 3? Or is there a problem that the journey has a big “gap” in the middle, from the flight?Thanks!Anders

Hello,I want to travel from Madrid to Bordeaux. I found good train from Madrid to Irún (Spanish border) and from Hendaye (french border) to Bordeaux.Irun and Hendaye train stations are like 3 km apart. Is there no train between them? Or busses?The only trains I found on rome2rio are badly timed.Any experience about this?When you search Madrid-Bordeaux it suggests you via Barcelona/ Narbonne. That's a huge detour.Thank you!

Hi, everyone, today when I looking for the Germany rail pass, I came across the Eurail website and found the Eurail Global Pass. After I compare the price of both with the same conditions, the price confused me, the Eurail global pass is cheaper. Despite my destination being Germany, I would also want to visit Salzburg(Austria). I know both types of pass cover Salzburg(a border city), but which one should I choose? And what is the difference between them if I mainly travel to Germany? 

I am planing a trip with a friend and we would like to sit together on the train. We have 8 trains in France that require seat reservations.  We both have purchased Eurail 1-country passes for France. I can figure out how to get reservations for myself but not for both of us. I read the information on the Eurail site and it does not seem to match what I see on my screen. Would anyone be willing to help out on a phone call or zoom/screen share to help be get past this obstacle? Thanks!!!! Nancy

Hi everyone!We are having some problems booking seats fromBudapest. The eutrail site says that we can not book ourseats because it is a paper ticket and it must bedelivered, but it won't arrive on time. We need the ticketfor our journey back home (from Budapest to Milan) on13rd August.We tried to choose other trains from Budapest, but theproblem remains (apparently every train leaving fromBudapest needs a paper ticket); we also tried to write theaddress of our hotel in Budapest (as the messagesuggests), but again the problems remains (it says itwon't arrive on time, too).Could you please suggest us a solution? We really need away to come back home that day.Thank vou in advance ♥️

So we are sitting on a train from Berlin-Paris with changing in offenburg and Strasbourg. We have made a reservation on Berlin-offenburg and Strasbourg-Paris.Now the train is running late so we gonna miss the change. Is my resevation from Strasbourg-Paris refundable or not?I'm thinking of booking another reservation just in case, but I don't wanna have 2 reservations in case we make the first one if it's not fully refundable.I booked the reservation with InterRail.eu site. 

My friend and I are thinking about getting a first class interrail pass for our trip. However, it seems like the majority of the train connections we will go on require a seat reservation where we can choose between first and second class. If that is the case for us, does it even make a difference whether we have a first or a second class interrail pass?

Hi, in my app I’ve chosen to travel mostly with trains that do not require seat reservations. I tried to book a seat for one of them (specifically through DB site) because in the website was written that the reservation was recommended, however once I tried to pay it told me it was impossible to book. Since this train in the app  doesn’t need any reservation, can I still get on and just stand instead?

Good morning,I am trying to purchase a paper pass. I want to take my first train on 6th August. However, the delivery time is expected before 8th August. Althought I am confident that I will get it sooner (2 months seems exagerately long time), I cannot put the starting date on 6th August, but only after the delivery date.Any tips on how to solve that?

My outbound journey, Bucharest-Vienna, started yesterday.but in Budapest we have been anounced that we have to change the train due to tehnical problems. We have been directed to a RJ. Do I need to mark another day of travel in my interrail pass?

I need one seat reservation for the train from Barcelona to Paris for my son on august 23rd. In this eurail apps I can only order a paper version. but that needs to much time to get here. How can I change this or gat an e-ticket reservation. can I phone someone to help me?

My train from Venice to Munich was 90min late thereby causing me to miss my train from Munich to Berlin for which I had a reservation.How do I go about getting a refund since this was not my fault

My train THA9422 is cancelled on 09 Aug. It cause I cannot meet another train Eurostar that is dept from Paris to London train nos ES9031. I have requested cancel and refund both train. But I don’t know why the Eurostar train cannot refund. The system shows that it is not refundable. Please help and advise urgently. Thanks.

Hi, If I want to go from Amsterdam to Berlin, there is a route that passes by Frankfurt, (so Amsterdam-Frankfurt in early pm on the 31st), but then we need to board a train from FF to Berlin, which is scheduled to leave at 23h57 per rail planner app. 1) will it still only take one travel day since we board before 24H? 2) if the train is late and leaves at 12h40PM, will it still count as only one travel day on the 31st or will it add a 2nd travel day? Thanks! 

Hello,Can I use inbound or outbound journey everywhere in my country (France) and particularly if I don’t cross the border ? I live relatively near the border and I don’t need to use my outbound ticket for leaving. I would prefer use the both inbound and outbound journey at the end of my travel in Europe : the inbound day when I come back in France for going visiting my parents and the outbound day for going from my parent’s home to my hometown. I’ll cross the border during the inbound day but not during the outbound day. Is it possible like this ?Thanks

Hi, We are booking a pass for Italy. I am travelling to Italy and will be going to Milan, Rome, Naples and Venice. I will only need 3 trains but the website is recommending me 4 days. Does anybody know why?

Dear All,  My daughter start tomorrow the journey and wanted to activate the Global Pass, but there is always an error message after she typed in the ID nr. …. something went wrong…. She wrote an email and fill the form about this, but what else can we do? The train starts tomorrow at 7.00 am… We checked the ID details in the about page and this is empty. (she send the ID and get verification email) Is it any phone nr to interrail? Thanks

There are no options for trains from London to Amsterdam? Does that mean all the tickets were sold out? I am pretty frustrated because they show the seat reservation prices before you buy the ticket which leads you to believe there are seats available when there are not. Does anyone have advice for other options? I already tried using the other sites Eurail gives as an option.