Solved

Hi all! We wanted to book the night train from Utrecht to Zurich but the reservation option requires us to change in Basel which apparently isn’t allowed for an outbound overnight train. So instead we will go for the non reservation option but I’m worried that it will be too full?? Any suggestions and tips on how to navigate this would be appreciated! 

Hi guys, I just found out about Eurail, and I am full of questions!I am Portuguese, and my Passport is Portuguese, whoever, I am a resident in the UK and my Passport also states it was issued here - does this still count as being European? When booking a trip, let’s say Berlin would be my first stop, do I start the trip from London to Berlin, or would I need to travel to Berlin first, and the other way around? As in, do I include London as a travel day both ways? The (example) 3 days across one month, so that means only the actual travel covers one day, but I can stay for example 5 days in that destination? If a train takes longer from x country to x country than 24 hours (I doubt but just to understand), is that also seen as one day of travel?Sorry for all the questions! Just making sure I get it right before booking in :)

Hi there. When I go to book a seat reservation when I go to checkout it only allows the option for paper ticket delivery which I don’t want. I’m sure you can get a online reservation emailed. Does anyone know why I can’t seem to change this? 

Hey everybody,following situation:Mobile Global Pass for 5 days.Booked a seat on ICE 502 21:38 from Berlin to Hamburg 23:33 (29.07.). The train had a 110min delay. We arrived at Hamburg at around 01:04 (30.07.). The app requested the first inbound/outbound journey.We originally had a seat reservation for a train 390 at 23:56 (29.07.) to Kopenhagen arriving 06:50 (30.07.).But we were stuck in Hamburg and could continue at 09:43 30.07. (with several changes) to Kopenhagen with arrival at 16:03 30.07.The interrail app requested a second inbound/outbound journey to be able to book the train.Now I am worried, what will happen when I will travel back home on 14.08. from Stockholm to Berlin. I guess that the app will request another inbound/outbound journey. Which will not be possible.Am I correct to be concerned?What can I do?Is there a way to somehow cancel the first outbound?Any suggestions?Thabks for any help!Kind regards, Sebastian

Hi, I'm trying to get on a train from Basel to Amsterdam on Aug 1 around 3PM. If the train is fully reserved and I don't happen to find a seat, will I be allowed to stand in the train while waiting for someone to get off in the coming stops? I read that in some review but just wanted to make sure. 

Hello!I don't find any way to join Montenegro from Greece, and to join Croatia from Montenegro with my Interrail pass. Does anyone know how to do it, please ?Thank you in advance for your answer 😊

Hi All,I am from India and planning to visit norway somewhere around end of august. Oslo will be are location for stay. We are planning to a trip for stavenger and bergen via train. Can someone please guide if its compulsory to obtain europe eurail pass before starting the journey via train. Also, if we do not take this pass, how can we travel around?

I’m still deciding whether to ;purchase a pass and need to know if there is seat availability for Eurail pass holder from Paris to Luzern on 13 Aug. Any ideas how to find this? thanks 

Hey! I need to go from Berlin to Gothenburg, and one of of the trains to go there (Hamburg to Copenhagen) seems to be fully booked for weeks! Does anyone know what will happen if I just enter the train without any reservation, and just sit on the floor? Could i get kicked off or get a fee? Or is it okay? 

Hello, As of what I understood trains marked as green I dont have to reserve and I can just go in right? So, why do some of them appear as unavailable???

 Hola, quiero reservar asientos con interrail global pass electrónico, pero al intentar reservar, me indica que la reserva se emite con Billete en Papel, no me permite pagar, y por lo tanto no puedo reservar. Me indica “Tu pedido contiene uno o más boletos impresos. Según nuestros cálculos, tu pedido no llegará a tiempo. Envía tus reservas a otra dirección o a tu hotel en Europa, o intenta reservar en una estación de tren europea.”Como lo puedo hacer para que la compra sea con billetes e-tickets? Cuanto tiempo de antelación necesita?Gracias, por la ayuda.Saludos,

Hi guys! A friend of mine and i we are doing a trip starting from Prague (Czech Republic) then Vienna (Austa) to Munich (Germany) and then to Paris (France) and after that we are going to back to Frankfurt (Germany). Are we allowed to back to Germany using the Global Pass 5 days in one month?. Thanks in advance!

So my pass somehow got activated and took a travel day on July 2. I asked for this to be undone because I didn’t even start using it until the end of July.  I was given one day back, but my pass expires TOMORROW (!!!) and I need to keep using it past then. I have 3 travel days (half of my pass) that will go to waste if not, AND I will be stranded with no way to get around.  Please if anyone knows what to do or how to get in immediate contact with support let me know. 💗 I am so upset and stressed about this. 

Using the Eurail app, it doesn’t seem to have accurate information on schedules and express or transfer details. I believe I have the latest update for the app. Any advice on getting updated schedules?

Hola,Empezaremos el viaje el día 10 o día 11 de agosto, desde Barcelona a Marsella. Somos tres personas y tenemos el viaje organizado, hemos visto los trenes, horarios, todo, para reservar (desde aplicación)  y todo parecía correcto. Lo guardé en el carrito de compras para pagar, ingresé mi nombre y datos, pero no me pasó a ninguna opción para hacer la compra, no pidió tarjeta ni nada. No se cómo hacerlo. Es posible comprar todas las reservas de tren desde aplicación? Cuando hablan de boletos, se refieren a imprimir boletos o a qué es necesario comprarlos en alguna estación? Cuando haces reservas, es posible coger asientos juntos, por número, en cada pase? Os agradecería mucho si alguien me puede ayudar, saludos

I Can’t Start the process of Refund , can’t find it on the web Site or Mobile App , Customer service is not responding through different emails .i have 22 days Mobile Pass , bough it on promotion with Plus Option from the website .   

By mistake I ordered the wrong (paper) passes, so I decided to return the passes. On the website I confirmed the returning of the passes for a refund and I got an adress to return the passes to. There was a return number there that I had to put on the envelope, but I didn't write it down immediately and now I can't find the number anymore. I didn't got an e-mail with a confirmation of the returning and the return number either. Can anyone help me? I do have the adress so I could send it without the return number, but that feels a bit risky. Thanks in advance!

I cannot even start describing how complicated it has been to plan my travel to Spain! I wanted to book on the eurrail app 2 weeks in advance but I could not book the Spanish train from France to Spain because they only work with paper tickets (?!) and they assumed that 10 working days would not be enough for them to arrive. I the called Renfe, SNCF and in a desperate attempt even Deutsche Bahn to try to book these seat reservations. Nothing. Went to a train station in one of the major cities in Italy, they also couldn’t help. So basically there was no way that I could book the seat reservation even though there were places available. I had to leave it up to chance and hope that once in France I could book the seat reservation. Turns out that even though there were second class tickets available at full price, there were none to be reserved for interrail passes (are there quotas ?). Some hours later understanding how complicated it is to travel with the regional trains (2+ days of trav

Hello there, we’ve booked several seat Reservation for our trip. Infortunatly the seat reservations for the Trains in Spain can‘t be booked in Germany. Does anybody know if it is possible to book the Seatreservation in any other country? The Train we want to book is from Barcelona to Madrid on the 30th of september and one from Madrid to Lisbon with arrival on the 3rd Oktober. Thank‘s for your Support! 

Hello there,I want to travel from Germany up in the north of Norway, Hammerfest, Sorøya, to be exact.I have a global pass, so it is possible to travel through sweden.I know that the trains in Norway go only until Bodø, but I found a train that travels through sweden. It reaches Narvik.Are there other cities higher in the north you know of, where I could travel through sweden?Or do you know of a fairy or a bus, that is part of Interrail, with which I could travel?Thank you! 

Hi!I have a interrail global flexi pass and have a question regarding my last inbound journey back home to my country of residence (Germany).I am planning on taking a train from Copenhagen to Stuttgart. The train in Copenhagen leaves at 10.43 p.m. on Sunday, there will be a transit in Hamburg again at 5.31 a.m. on Monday. Then, I plan to take the last train at 5.46 a.m. from Hamburg to Stuttgart (final destination).I do realize that this will count as 2 travel days, as I make the last transit in Hamburg after midnight. However, as this will be my inbound journey, will my pass cover the Hamburg to Stuttgart journey, or will I need to pay an additional ticket? As I understand, I am allowed one inbound journey back to my home country, but are multiple transits in my home country included here? Also, I am unsure about the ruling regarding the midnight rule, as my inbound journey starts the day before and ends one day later.Would greatly appreciate any helpful comments!

Hey there! I want to go from Sofia to Skopje but there is apparently no train connection at all. Can I take a bus then with my interrail ticket?  

Hello everyone,My friends and I are planning an interrail trip for this summer (4th-28th July)!We found on lots of websites (e.g rail.cc) the mention of a night train from Thessaloniki to Belgrade on an interrail line, but on the official interrail website can only find the Belgrade to Thessaloniki night-train (Hellas express)!Ideally we want the reverse route of this train. Does anyone know if it exists, like other websites state, or alternatives if it no longer does?Thank you,Lexi 

What Happens if I miss my Train due to a delay of the first train (and I only have very little time to change trains) and then have to take a train the next day, because the Train I missed was the last one for that day. how can I get a ticket for the train the next day?will I be compensated for a hotel or so? thanks!

Hi,I am having problems trying to reserve the traisn from firenze s.m.n to venezia mestre the 9:20 am one, but I am not able to perform the reservation.I tried to perform other reservations and i am not able to and i believe that this trains that i was trying i believe that should be available.