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Train connections & reservations

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SlowButEffectiveRail rookie

posted in Train connections & reservations

Thalys Premium vs. Comfort

Hi. We have 1st class global Eurail passes. On our first Thalys route reservation (through eurail.com) we are offered 1st class — Pass (AC) Premium and 1st class — Pass (HB) Comfort, both for the same reservation price. Is Premium the same as Comfort, except for food is offered? Is there an extra charge for the food, collected on the train? Is there any downside to choosing Premium? (I tried the Thalys site but couldn’t figure it out).

1 year ago

Jessie VermeerNew aboard

asked in Train connections & reservations

Train reservation necessary? Netherlands- Switzerland

Is a train reservation needed to travel fro netherlands to Switserland?

1 year ago

Nick LambNew aboard

asked in Train connections & reservations

How do I book a seat reservation on a train trip that does not require seat reservations?

Hi, I have a question about booking reservations on the "book your reservations" page on Eurail's website. I have a mobile pass and have been trying to book train trips between French towns and cities. When I look up specific train trips on Eurail’s ‘book reservaitons’ page, some trips require me to book a seat reservation, but other trips say that they are "included" with my pass, and that seat reservations for that specific trip are "not required". My question is: how do I still book train trips when the website/app says that seat reservations are not required? There is nothing on the site that suggests I can even do this. I can tap the ‘add trip’ button on the mobile app, but this doesn’t actually add a reservation. I’ve noticed that regional trains, especially, don’t require seat reservations. But if I’m planning my itinerary around a certain regional train trip, can I just trust that this train won’t be booked when the day comes? Can I just expect that this train will be available

1 year ago

sightsandbitesRight on track

asked in Train connections & reservations

packerNew aboard

asked in Train connections & reservations

Bought tickets online but couldn't use Eurail pass app. Can we convert these into Eurail tickets?

I have had an awful time using the Eurail App. I bought 4 passes for our family of four. I have used the app to note first day of travel being May 23. The app didn’t show availability for travel from Milan to Florence so we bought the last few seats available online, not using the Eurail passes! Now we have incurred another $300 that could have been saved using the pass.Is there anyway we can convert the tickets (bought online, now printed at home) into tickets using our Eurail passes. We are afraid to cancel the tickets because they may not be available to buy again through the app. Help!

1 year ago

funkhkenRail rookie

posted in Train connections & reservations

How to reserve seats if I am "on the go" and do not have access to a printer? Can I get a QR code sent to my phone?

HOw to reserve seats if I am "on the go" and do not have access to a printer? Can I get a QR code sent to my phone?

1 year ago

oidmapsRight on track

asked in Train connections & reservations

Passenger rights: Stranded due to cancelled trains. How to continue on the next day without using up a travel day?

Dear people of InterRail,due to cancelled trains I am stranded and can continue the journey only tomorrow.I have already entered the journey which I originally planned in the travel diary. The end point of my today's journey can also not be reached via a different route.I know that the EU passenger rights apply, which entitle me (a) for a overnight stay for the night and (b) continuing my journey tomorrow without the need to use another InterRail day.Since tomorrow I wanted to spend a day stationary, I did not want to use an InterRail day at all tomorrow.My question is now is regarding (b):What do I need to do that I can continue my journey without the need of another InterRail day?I have a confirmation of the cancellation of the trains from the train crew of another train company. The company whose trains are canceled does not have a ticket office here.My tomorrow's journey would 3 or 4 different carriers (all of which accept InterRail).I don't expect that I can just travel tomorrow w

1 year ago

scottRail rookie

posted in Train connections & reservations

Reserving on Italian Night trains

Hi allMe and my partner have second class 1 month mobile passes. We understand there is a reservation fee on many trains. We also understand there can be a supplement on night trains if we want a couchette, or even a compartment for just the 2 of us. So...trying to book TORINO PORTA NUOVA (Italy) 09:55 PM INI 799 INTERCITYNOTTE to Napoli for 28th March , I come up with a $16AUD booking fee for a seat (ok sure, but I want a bed so I'll pay extra)...or $310.40 for 'couchetta c4 comfort per 1 passegero - compartimento intero'. Those are my only 2 options Even if that option means 1x 4 couchette compartment all to myself AND another 1x 4 couchette compartment all for my partner thena) WHY? Why is that the only choice we get? Seems like we get to have 2 seats between us for $16 or a total of 8 individual couchettes for $310???b) Why so expensive when I can book the same train on trenitalia WITHOUT A PASS but with beds for roughly $190?I have read about some rules which mean people have t

1 year ago

Antonia Arriagada CruzatRail rookie

asked in Train connections & reservations

Inspector says they don’t take e-tickets

Hi! I added a trip from London to Canterbury, on the way there I had no problem because no inspector came to check my ticket, but on the way back from Canterbury to London, when I showed the inspector the QR code of the e-ticket, he said they don’t take e-tickets so it wasn’t valid. He let me ride anyway, but I was wondering how can I make sure that doesn’t happen again, because maybe other inspectors won’t be so nice. How can I make sure which train takes e-tickets, and what can I do if they don’t? Thank you!

1 year ago

p0larRail rookie

asked in Train connections & reservations

No day trains to Sicily in August?

Hi,I’ve noticed there are currently no day trains to Sicily listed for August (neither in the interrail planner nor on the Trenitalia booking site). Is this an issue of being too early for making a reservation for these?Thanks.

1 year ago

TabithaChamberlayneNew aboard

asked in Train connections & reservations

How do I add a traveller with the same pass to my trip?

Does anyone know how to link trips together? Or add a traveller?

1 year ago

Freddie KrugerNew aboard

asked in Train connections & reservations

UK reservations: App=required, Website=included. Which one if right?

The website interrail.eu/en/plan-your-trip says reservations are not required in the UK for day trains and the app says they are required. Which one is true? And how come the same system says two opposite things?

1 year ago

elainebennettRight on track

asked in Train connections & reservations

If I exchange my pass, will the reservations I purchased remain to be valid?

I bought a 7 day travel global pass ( with plus so can cancel) and booked reservations.I now wish to exchange this pass for the promotion ticket: 1 month continuous travel .Will my reservations ( which have my original pass number on them) still be valid if I do this?I'm not sure how my reservations get linked to a new pass.

1 year ago

Guus PuylaertNew aboard

asked in Train connections & reservations

Train form Lisbon to Bilbao. Not possible to book.

Hello, I want to book a traintrip from Lisbon to Bilbao (via Lisbon - Madrid, Madrid - Bilbao). All these trains are in the Rail Map, but it seems impossible to book it. How does it come and how can I fix this?

1 year ago

Dania EidNew aboard

asked in Train connections & reservations

I can't find any trains from Zagreb in the Rail Planner App

Hi, in June I'm supposed to do Budapest-Zagreb and then Zagreb - Ljubljana but I cannot find any trains at the Zagreb train station mentioned in the Rail Planner app. Do anyone can tell more about this problem? How can I know if any trains are available and what time are they expected to leave. Thank you very much in advance.

1 year ago

BeninaRail rookie

asked in Train connections & reservations

Upgrading a French sleeper train reservation

I’ve booked a six-berth couchette on a sleeper from Toulouse to Paris this summer. I’m wondering if there’s any way to upgrade it to a four-berth, because there are four of us travelling and it would be great to have privacy. It didn’t seem to be an option when I booked (maybe because my interrail pass is standard class). Anyone have any experience of changing a booking like that?

1 year ago

Julia LöwNew aboard

asked in Train connections & reservations

Seat reservation: Paris to Florence - Interrail website does not work

Hello,maybe someone can help.The Interrail website does not work. Trying for hours to book seat reservation from Paris to Florence mid Julye. Is there another possibility? SNCF does not work (can just book full fare). Any ideas? Booked reservation London - Paris a few days ago via interrail website, but unfortunately did not receive tickets yet. Confirmation Email said that tickets are attached, but they were not. Credit card was charged though. Cannot download them in the tool either. Download button is missing. A pity that a community needs to solve problems, because the support does not answer…. :-)

1 year ago

Luisa BorrelliRight on track

asked in Train connections & reservations

1st Class pass but Eurostar only gives 2nd class reservation option

Hello! Ive just bought a 5 day first class interrail pass but I’m struggling to reserve 1st class seats on the Eurostar, it only seems to give me second class option? Can anyone help? Luisa

1 year ago

Diana MotaRight on track

posted in Train connections & reservations

All trains in August ''not available''. Website error or sold out?

Hello! All the trains i'am seeing for Europe in August are not available, is there something going on with the website or is everything sold out?

1 year ago

Rahul devFull steam ahead

posted in Train connections & reservations

What is the shortest way to travel from Interlaken West Station to Venezia S. Lucia?

Hi , Can advise me what is best way(shortest) to travel from Interlaken West Station to Venezia S. Lucia (Italy) using Eurail pass?Thanks

1 year ago

tom5oneillRight on track

asked in Train connections & reservations

Apostrophe in my name is not allowing me to book train tickets!

Hello!I recently booked the 1 month continuous travel plan and am looking to start travelling on the 20th June, however I cannot book train tickets through my interrail account as I have an apostrophe in my name which was accepted onto the pass but the website won’t accept ‘special characters’!Any help would be hugely appreciated as the phones are always too busy to be answered and emailing has not been successful as of yet.Thank you in advance!

1 year ago

erstowellRail rookie

posted in Train connections & reservations

At-station reservations: has anyone ever had issues?

I’m hoping to travel from Faro to Lisbon, and the eurail app says a reservation is required, but I have to make that reservation in person at the train station. To me, this seems risky, because what if the train is full by the time I get to the station? This is the only train I can take, so I can’t risk it being full.Has anyone ever had issues with a train they were hoping to reserve being full by the time they got to the station? Is there any way to avoid this risk? I have a mobile pass, by the way, if that changes anything.

1 year ago

math_001Rail rookie

asked in Train connections & reservations

Can't book reservations Berlin-Krakow ''prices unavailable''

I am trying to reserve our seats between Berlin and Krakow, when I am not logged in, I can see the price for the reservation, but when I log in, I get the message “Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.”Am I missing something?

1 year ago

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