Ask the community

I find using the web easier to create plans of my coming trip and prefer it to the mobile app. It seems these two ways of creating trips are not linked albeit I guess the stuff is stored against my account. Is there a way to do this - create on one and port to the other preferably web to mobile app. Also I would like to print out my planned trip but it seems that I cannot print out a planned trip in detail from the mobile app. I can send an image to my email address and then print it out but not in detail. Also, whilst not relevant here but a whinge - this community web site registering process has a poor interface  … when something is in error it clears all the fields.    All this is fairly elementary to IT savvy folk. What’s the problem!

Hi,I want to book a train from Brussels (Bruxelles-Midi) to Amsterdam on the 19th of Dec between 7:00 and 9:00 latest, with our Eurail Global pass. However there is a massive charge of €320.00 for the direct 7:53 train, for 2 adults & 2 youths.Kindly assist, how can I reserve our seats without such a charge, do I need to first stop elsewhere?Thank you 

Hi, on the direct train from Amsterdam to Cologne on the Rail Europe site there is no charge, but I can’t add the booking to reserve the seats (I assume it is because there is not a seated reservation fee to be paid). If I then go to the exact same train and journey to the Eurail site, there is a supplement charge they want to charge.Kindly assist, why is there supplement charge on Eurail site, and why can’t I add the booking on the Rail Europe site, which has no charge. With thanks 

Hi!On internet it appears me this train but it does not appears me on the interrail app. I was wondering if any of you know if it’s available. I wanted to take it the night of the 23rd of july of 2025.Thank you!!

Hello everyone, I would like to take a two-city trip, starting from Milan I would like to go to Paris, stay there three days, then from Paris go to Vienna, stay there another three days and return to Milan. It would be 3 days of travel but I don't know if I have the possibility to book direct trains or if I have to make overnight changes and then consider more travel days until I see availability. How do I decide how many travel days to put in if I don't know what trains are available?Thank you

I bought a pass yesterday in order to travel from 4th December 2024. In the pass it mentioned Activate this pass 1 Nov 2025. What means that? Can’t I travel before 1. November 2025. This is a discounted pass bought from eurorail official site. Can I exchange this in to a one whic permit me to travel on 4 December 2024?

Alguien me puede indicar o ayudarme para saber cuál sería eL mejor itinerario para viajar de Zurich a Roma en tren. lLa idea es aprovechar y tomar  el tren panorámico de Bernina Express. 

Are there any direct trains from Paris to Seville?

I must visit eight European countries: Spain, the Netherlands, Paris, Italy, Zurich, Austria, Germany, and Prague. Please help with the budget price for transport - ex rail and bus. Include bunk-bed. Please guide me through the neighbour country road map so I can visit individually.

Hi! may I ask how do I book in advance a sleeper train for 4-ppl sleeper? for Paris to Prague 

Hi,Me and my daughter (age 13) would like to travel in december 27-5 jan. We would love to see the Northerlight. What's the most easy and most fun way to travel from Rotterdam. Norway? Sweden? Finland? We would like to travel 7-9 days. Is it also possible to book excursions like Husky ride etc?Is it still possible to reserve places or are we too late? Thanks in advance. ♡

Hello everyone, I have been given a Eurail pass for my birthday (47!) by my wife to get away from the UK for a week.  I have decided to travel through Germany for a bit of memory lane, Beginning in Cologne (flight really cheap from UK) and making my way from there to Mainz; Munich; Chur - Tirano - I really want to go on the Bernine express route - then fancy trying to fit in Venice and need to end up in Budapest on my fifth day travelling on a 5 day in one month global pass.  I have some questions I would love some advice on: Is the regional train from Chur to Tirano the same line  as the Bernine express but just not posh with big windows?  Tirano to Venice is a long old train but i really wanted to fit Venice in, however I need to be in Budapest for the end of the trip and beyond Tirano had no plans looking for good advice for 2-3 days travel between the two? I was considering the Venice to Vienna overnight train then out of ideas?  is Trieste

Hello everyone, hope you can help me! I’m departing form London to Paris on a Saturday Morning (Jan 11th), I will stay on Paris until the morning of Tuesday (14th) only to take a train to Lucerne that same day, will pass the night in Lucerne to take my last train the next day (Wednesday 15th) to Zurich and that would be the end of my train-trip. So my question is, how many days do I need to buy my eurail pass? As far as I understand, I need tu buy a 4 travel days global pass, but I’m not sure at all.  Lastly, despite it could be obvious, this is my first time in europe (therefore in european trains). What’s the difference between economy, budget and premium passes? is there a limit of luggage pieces I can carry in a budget or economy passes? considering economy and budget passes allows me to select first-class or second-class seats, it turns to me a little bit confusing. Thank you so much for your help, is much appreciated! 

Please reissue   Invoice with VAT Number.

Hello everyone!I wanna ask if anyone else knows whether or not they’re doing a black friday sale this month and how much discount is it?

What’s the best route of interrail for a 15 days pass? I want to go to many countries as I can

Hello. On December 20th we will begin a family trip. On the website it says that you can reserve seats 60 or 90 days in advance, but when I enter the date it tells me that it has not yet enabled reservations for that date. We have a long route planned with Eurail and I am worried about not having information.I find the app and the website very unfriendly, no one from the company can solve anything for you, if I had known how complex it was I would not have bought the passes with this company.If anyone can help me I would appreciate it.Thank you so much.Laura

Early days planning a trip early next summer. I've hit a problem in that I am trying to find a train from Ljubljana to Sofia. All the usual websites seem to be saying that isn't possible. I've also specified starting at other locations that I can get to such as Zagreb, Budapest but have the same problem. Help please 

Hi, I'm Leonardo and i'm 22 yrs old and i am a university student, i'm planning my interrail trip and I'd be happy to find some friends to share this experience. Since i didn't visit much european places, this is the perfect occasion. I'd prefer visiting eastern europe (i'm departing from Italy) but i'm open to suggestions, for instance it's not even a problem if i visit other places. I want to start the trip in may or at the end of july since i have to finish my exams. This is my insta if you want to write to me so we can be friends and depart together: leonardo_.nuzzi

Hola. El 20 de Diciembre comenzaremos un viaje familiar y a pesar que en la web dice que se puede reservar asientos con 60 o 90 días de antelación, cuando coloco la fecha me dice que aun no tiene habilitado las reservas para esa fecha. Me resulta muy poco amigable la app y la web, nadie de la empresa te resulta nada de haber sabido lo complejo que era no hubiese comprado los pases con esta empresa.Si alguien me puede ayudar se los agradeceria.Muchas gracias.Laura 

When will the Eurail Global pass Blackfriday promo code will be active ?

Ako zadám vlak Zurich-Praha s odchodom 21:40 , keď idem lôžkovým vozňom priamo ale stále mi dáva len možnosť s prestupom

Hello Friends,I am from India and planning to explore few European cities between April 26 and May 13 with my husband and son (17 years next year).Drafted the below plan: Arrive from Chennai to Germany (thinking of either Frankfurt or Munich - which is the best place in Germany?).  Spend 3 nights with one day local sightseeing and a day trip to Heidelberg or another one. From Germany (either Munich or Frankfurt) - travel to Amsterdam.  Spend 4 nights with one day local sightseeing, one day trip to Keukenhof Gardens (might explore local tram/train if that is cheaper), and another to Zaanse Schans (might book with GetYourGuide) From Amsterdam to Paris.  Spend 4 nights with 2 day local sightseeing and a day trip to Versailles Palace (local train is cheaper). Paris to Lucerne. Spend the remaining nights in Lucerne and to visit Interlaken, Mt Pilatus, Mt. Titlis, and jungfraujoch (if not restricted during shoulder season). 

Hi, I’m considering the Interrail Global Pass (5 days) and trying to figure out if it suits my needs. I’m planning to travel with my dog from Gothenburg to Milan in 2 days, and then return to Gothenburg in 3 days. For now, let’s focus on the outbound journey:Day 1: Gothenburg - Copenhagen and Copenhagen - HamburgDay 2: Hamburg - Zurich and Zurich - MilanAfter purchasing the Global Pass, are the only additional costs the seat reservations and the dog ticket where required, or should I expect extra fees? I’ve already ruled out night trains for this reason.Additionally, do I need to book all tickets through the app? I noticed that some operators, like SJ, allow adding the Interrail Pass on their website as a 100% discount card, while others, like DB or DSB, don’t include Interrail as an option when purchasing the ticket. Thank you!

I have seat reservations booked on Eurostar and I have the tickets in my apple wallet, and I’ve printed them!  But they are not showing in my Eurail account. Last time I travelled this way they did. Do I need to sync something?! Thanks