Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
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Hello everyone, I am a student in Germany and my parents are going to visit me in Germany and some family in UK. They also want to visit Paris and maybe Switzerland. This is a temporary itinerary They are coming from India and they arrive and depart in UK. Day 1: Travel from London to Paris (via Eurostar)Day 2: Travel from Paris to StuttgartDay 4: Visit to Switzerland Day 7: Travel back to London (Stuttgart to Paris to London) It is a short trip, but i have some questions. Is Eurostar covered under the Global pass? Are regional (undergroudn and metro in Germany) trains covered under this? can they travel inside the city without taking another city ticket? As a student in Germany, can I also use the EU rail pass? If someone knows the answers to this, please help me out. Thank you very much
For your information: The upgrade to Plus is temporarily free, meaning that mobile passes bought with the free plus upgrade are fully refundable. Normally, the plus upgrade is not refundable, so this is a good opportunity if you are not yet 100% sure of your plans (personally find the statement "100% refund" to be confusing)
Hello all, New world traveler here. I just purchased 2 (5 days in a month) passes for a trip my wife and I will take the first week of December. A couple questions: Would it be best to make all the reservations and travel planning details while i have both passes in my possession (my Eurail account)? How do i transfer the wife’s pass, and associated reservations, to her account?Thanks in advance!
Total noobie question: I have mapped out our trip in Spain. We will have four travel days in the month. When I price each leg, a first class ticket is about $16USD, so $32USD for my husband and I. Four trips would cost $128USD. A four day Eurail pass for seniors costs more than $700USD. What am I missing? Are there benefits to the Eurail pass that I am not taking into consideration? Or are Eurail passes not cost effective for short intercity trips (Barcelona → Valencia, Valencia→Madrid, Madrid →Cordoba, Cordoba-→Granada)Thanks for any insight!
This is an update for those in the United States who have or will order a Eurail Global paper pass.Eurail shipped the pass to the United States in a very timely fashion after the order. It arrived in the United States on August 11. Here is where it encountered a significant delay in U.S. Customs. I recieved notification on August 26th that the parcel had cleared customs, and now is in the U.S. Postal system, which means another 4-5 days before arrival. Total transit time in this country will be 18-19 days.So my lesson learned is plan ahead early. I am still a couple of months from my travel date, and I am very glad I ordered early.Hope this helps if you are in a similar situation.
Good morning, I'm from Brazil and I'm using a translator, I apologize if any words are wrong. In March 2023 I will be in Europe for 15 days. And in a few days, I will use the Eurail train. I bought the 4-day Global Pass.I have two doubts: RESERVATIONSCan reservations only be made 90 days before each destination?Is it done through the app or on the Eurail website? TICKETOn the day of train travel, how does it work?Will I have a QRCode in the app or will I have to issue a printed voucher?Will Eurail provide me with something to mark the days of using my Global Pass? I confess that I'm a little lost for having bought it.If you can help me more or less with how to book and pick up tickets later during the trip, I would be very grateful.
Hey, I have a 1 month pass. I thougt it's still valid after 30 days if I don't use the whole pass and I can go for example a few days later again? Because I'm going tomorrow and activated it and it says it's just valid till 22 of july..Thanks for your help!
hello, i'm going to travel to europe in july. My trip will be Bologna-Munich-Prague-Berlin-Amsterdam-Paris-Bologna, and the night travels would be Bologna to Munich (23.45-9.20), Munich to Prague (4.44-10.21), Berlin to Amsterdam (20.38-8.35) and Paris to bologna. Are there all'included in global pass or should i book some others? can you help me. the pass is the correct one? Thank you
Me and my friends would like to travel around east europe from 15th of august till 10th of september and the one month ticket would be perfect for us. Now my question is if the one month ticket is only availble in one month or can it also go over the two months?Many thanks in advanceDenise and friends
I made a seat reservation for EuroStar that went from London ST Pancras INT to Paris Nord on 20 August 2022, 20:01. However, the train was cancelled due to railway strikes in the UK. I contacted Eurail for a refund, but they told me I needed to contact Eurail since I made I reservation here. When I checked my Order on the website, the system stats that I can not get a refund... I do not understand why I am not elidgible for a refund. Is there a way to contact customer support directly?
I plan to travel next spring when I'll be 60 in March. As there is a 50% discount if booked by 10th May, I was wondering if I could book the sale ticket for a senior, even if I'm not yet that. The sale tickets are to be used within 11 months, so would cover my preferred travel period. Any suggestions?
Hi,I have a 2-month pass and not sure whether I should activate the pass before my trip. I saw a question about activating pass to early, and the answer mentioned ‘the first day of the validity period is automatically made a travel day’. Thus, I wonder is the activation day the same as ‘start day of the validity of the pass’. I am now in the activation process and not sure whether I should activate it or not. If I can choose an extra start day, then I guess it would be better to activate before the trip because some seat need reservation. Thank you in advance!
Hello, I am trying to add my interrail pass on the gsm application. And an error message appears "update the app to continue". I reinstalled the application 3 times, checked if there were any new updates and I found that the last update had been installed. especially since my phone is less than a month old, so there is no problem on this side. I don't understand and I would love to be able to install my pass on my phone. could you please help me?thank you and have a nice day
Hello. This week I'm starting to use my one country pass in Italy and I would like to know how I should proceed on the train. I have a digital pass (on the app) and I already printed my seat reservations. Is there anything I should be aware of before starting to travel?
Hello everybody I had a question a few weeks ago about a refund for the Eurostar due to an technical error. I booked 6 seat reservations instead of 2 for the Eurostar, since the system didn’t let my payment through. I checked what to do on the interrail platform and then it went through 3 times. i had to go back to London anyways, so I took some time if my day and went to the Eurostar information and ask for a refund. That lady wanted to give it to me immediately, but couldn’t since it was booked though interrail. A few days later I got an email from interrail saying they can’t refund anything from Eurostar. but I knew from that lady, that there was hope for a refund. Since money is really tied right now I kept begging that interrail person to somehow give me a refund. He then told me his Seniors had to decide about it. I asked about an update on Friday and they just told me they will decide at the beginning of next week. I messaged them again today, but no answer. Those tickets will
Hello,I received a free youth global interrail pass via DiscoverEU and I have been told to activate it via the mobile app. However, my phone is too old to download the app (I have iOS 12 and you need iOS 13 to download it, my phone isn’t capable of updating to a more recent iOS).Is there any way I can activate my pass and travel without the app? In all the emails I have received there has been no mention of any alternative to the mobile app, but I have no way of downloading it.How am I supposed to travel?Thanks
Hello to everyone, we are planning a Interrail for the following two weeks and are planning to go to Scandinavia. We are starting in Freiburg in Southern Germany and our first stop is supposed to be Copenhagen. We have to change trains in Hamburg and we were wondering wether it would be possible to take the train from Freiburg early in the morning to Hamburg and spent some hours there and then taking the latest train possible to Copenhagen - is this allowed as a outbound trip? A big thanks
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