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Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

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  • 23,058 Replies
5985 Topics
Alizee Maille
Keeps calm and carries on
Alizee MailleKeeps calm and carries on
asked in Eurail & Interrail Passes
QR code of Pass not showing

Hello, we are actually in a train from Frankfurt to Berlin, without reservation needed but the controller asked us a ticket with a QR code to scan it. But we thought that the QR code was only for train with reservation ! So we went on the rail planner but we didn’t find any QR code, and the controler start to ask us to pay 100€, until I checked a second time on the rail planner and we finally find the QR code who appeared few minutes after. It’s that a bug of interrail ? Or do we have to print all the tickets with the QR code even with trains without reservation ? 

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JochemRight on track
asked in Eurail & Interrail Passes
Ferry as a travelday

My friend and I want to take the ferry from Italy to Greece, which is free with out global pass. Something that we cannot find exactly is that the free ferry will cost a travel day. So our question is: do you have to use a travel day to take the ferry between Italy and Greece (the free ferry)? 

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Dheerajakella
Full steam ahead
DheerajakellaFull steam ahead
asked in Eurail & Interrail Passes
Seven day Global pass validity

 I have a query regarding the Global pass which is for 7 days in month.I have done all my seat reservations but just wanted to check with you whether my plan was within the 7 day ticket limit.Here is the itinerary :Aug 1st : Roma - Austria (Night jet train)Aug 2nd: evening Austria - Warsaw (Night train)Aug 4th : Warsaw - Prague (night train)Aug 5th : Prague - Budapest (Night train) Aug 6th: Budapest - Slovenia (Night train) Start Europe ticket Aug 7th - Slovenia to villach Aug 8th - 00:55 am Villach to Roma (9:20 am) same day.  Just want to know I'm within the 7 day pass limit and not crossing it, as I don’t want pay more money later on. Thank you

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Dheerajakella
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Ahrdie
AhrdieRail rookie
asked in Eurail & Interrail Passes
How can I book a interrail ticket for a nonbinary person?

When you want to buy an interrail ticket you only get the gender options male and female. Is it not possible for nonbinary folks to travel by interrail?

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Keeps calm and carries on
surayaKeeps calm and carries on
asked in Eurail & Interrail Passes
How do i know if there is seats available. If it shows prices, does it mean it is available?

im a little concerned if I buy the eurail ticket and there is no availability on the train. The system only tells me the price of the seat reservation. Does that mean there are seats?I looked from Brussels to London and it gave me a price for the seats on the 21st July. Does that mean there is availability? please if you can clarify because I don’t want to buy the eurail it and there are no seats on the trains 

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Railly clever
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PeterFull steam ahead
asked in Eurail & Interrail Passes
Activating Mobile Interrail Pass (Step 3) requests a password, but what password?

I have the same issue as Pia with Step 3 of the Activation process! What was the solution for Pia?I note that my ID/ Passport details are not visible in my Order Overview, which is probably the reason why all my password attempts are being rejected when I try to enter my passport number.URGENT: I need a quick solution as I need to activate my Pass on 5 JulyRemarksI do not recall ever having created a password for using the app, only a password for My Interrail Account, so it seems strange to ask the user to enter a password that was never created! There does not seem to be a place in My Interrail Account to add/change a password, or what the current password is. This is not user-friendly.

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steves55New aboard
asked in Eurail & Interrail Passes
If passes are activated, can we change the sim car to another carrier without affecting the passes?

OkJust finalized my Global passes for two of us to travel.We are not from europe and our cel phone provider is expensive to use for everyday in multipal countries in europe.If we activate the cel phone with the passes now can we change the sim card to another carrier without affecting the passes?Thanks.

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Pierre27New aboard
asked in Eurail & Interrail Passes
Is Bosnia included in the pass ?

Hi everyone ! I am planning to take the Eurail with friends this summer and it seems not possible to book a train from or to Serbia.Is it included in the pass. And also it seems that it is not possible to go from Croatia to Serbia and from Serbia to Macedonia. Thank you in advance for your help ! Have a good trip this summer ! Pierre.

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marmandRail rookie
asked in Eurail & Interrail Passes
Does the 3 month pass include the Greek Island pass?

Hi! I’m planning on travelling from France to Greece and then coming back via Italy. I want to take the 3 month pass, but does that include the island hopping in Greece (and ferry back to Italy) that the “6-day Greek Islands Pass” covers? Or do I need to buy both? Thanks!

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Sanne Post
Sanne PostRight on track
asked in Eurail & Interrail Passes
Multiple travels in and out of my country

Hey,In september and october i’ll be traveling around europe with an global pass of 2 months but I have tot split these travels into 5 parts because I have to be at home every 2 weeks. Is this possible with this card. I have another card for inside the netherlands but can i travel into the netherlands with the glabal passHope you can helpGreets

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Sanne Post
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calbaker42Right on track
asked in Eurail & Interrail Passes
cover number for mobile pass

Hi, my girlfriend and I are looking to book some French and Italian trains which require a cover number, but we both have mobile passes. I’ve gathered this is a v common problem, so was hoping somebody would be able to sort us out with some cover numbers asap so that these trains don’t get all booked up!(i will happily provide both mine and my girlfriend’s reference number via pm) Thanks!

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Leah Baillargeon
Leah BaillargeonRight on track
asked in Eurail & Interrail Passes
Pass Cover Number Needed

@Marion Would you be able to provide me with a Pass Cover Number foe my Eurail mobile pass? I’m unable to book seat reservations without one and we are traveling soon. Thank you!

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Keeps calm and carries on
brinsKeeps calm and carries on
asked in Eurail & Interrail Passes
urgent! Pass cover number needed

I need a pass cover number now please!I’ve messaged @Magdalena but she must be busycan someone else help me?!

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seconds12New aboard
asked in Eurail & Interrail Passes
Booking reservations - all need to be send by mail and wont arrive on time. What to do?

I am from the US, and tried booking for our trip in europe from spain to france or even spain to italy. It came up alot of having to ship it to post but the mail will not arrive in time and do not wish to ship towards address there because it could get lost. I tried calling the number and it did not work, and was wondering any help or options.

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Dheerajakella
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emilie2001Right on track
asked in Eurail & Interrail Passes
Inbound used up. How to get it back?

Hello, I need help to book my seat online to come back in France. It rest me 2 days of interail pass that I have to use before Tuesday 26th of July before midnight. Also, I have a problem with the inbound day 😭😭  someone can explain me how book my seat reservation online ?  also when I want to add my ticket in the pass it is written that « it look like you have used all your inbound/Outbound journey  you will need to buy a separate ticket to make this journey » : how I can use my inbound day to come back in my country or how I can buy this separate ticket 😭 Please help me 😖😖Emilie

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fedee11Rail rookie
asked in Eurail & Interrail Passes
pass

Hello! Can Simeone please tell me what is a travel day? with the pass 7 days within 1 month i can do 7 trips and stay away as many days as i want until he reach of 30 or i can stay away only 7 days?

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IvanLRRail rookie
asked in Eurail & Interrail Passes
Doubt about the expiration of my pass

Hello, I have already purchased the Interrail pass, but for personal reasons I will finally not be able to make the trip I had planned for this August. I have read that I have 11 months from the moment of purchase to activate my Interrail pass, but that it can also be deactivated later. My question is whether I could activate the pass, for example, in November and deactivate it immediately afterwards so that I have 11 more months to go and be able to make my long-awaited trip in the summer of 2023 without my pass expiring and without losing my purchase. Thank you very much in advance.

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Keeps calm and carries on
desperadoKeeps calm and carries on
asked in Eurail & Interrail Passes
How to report train companies where mobile app not recognised?

How can I report train companies where the mobile app should be recognised but isn’t?Examples include;Poland - Polregio (several other friends have reported problems here too)UK - All of them that I tried - Avanti West Coast, LNER, Trans Pennine Express, Thameslink, Southern.Fortunately since I was born in the UK, I was able to explain. Someone whose English wasn’t as good might have problems.Perhaps you might consider providing some text in each of the local languages that the passholder can show at a ticket check if there’s a problem?

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Railly clever
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LordanNew aboard
asked in Eurail & Interrail Passes
Phone Broken mobile pass

Hi!I broke my phone and it is a complete brick, so I am unable to transfer the pass. I have bought a new phone so I just need my pass to be disconnected from my old phone so I can add it to my new phone can someone please help! Sincerely, Lordan Charest

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SJC1967Rail rookie
asked in Eurail & Interrail Passes
Activate in 11 months - does that mean I start travel by that date or activate it but start travel later?

I purchased a mobile 2 month continuous pass on 10/5/2022 and I understand I have to activate it within 11 months of purchase. Does that mean I have to start travel by that date or can i activate it but then start travel at a later date ?So for example activate it on 01/04/2023 but start travel on 01/06/23 for a period of 2 months.Any help greatly appreciated.Thanks 

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Railly clever
Dheerajakella
Full steam ahead
DheerajakellaFull steam ahead
posted in Eurail & Interrail Passes
Is my plan suitable for a 7 day pass?

Hello Recently I have got 7 days in one month Global pass and I've made a plan based on that but I'm Confused whether my plan is suitable for using 7 day tickets or does it exceed? Here is my plan below and please do clarify this so I can make final changes.Aug 1st - Roma to Austria night trainAug 2nd - Austria to Poland night trainAug 4th Poland to Prague night trainAug 5th Prague to Budapest night trainAug 6th Budapest to Slovenia night trainAug 7th Slovenia to villach and thenOn Aug 8th midnight 00:00 Villach to Rome (reach by 9:00 am same day) OBB  night train. Thank you

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Dheerajakella
Full steam ahead
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diana lanseyRail rookie
asked in Eurail & Interrail Passes
My pass is activated twice and my husbands pass no longer works

After traveling four trips out of ten with our pass somehow my pass activated twice and my husbands will no longer work.  I can’t get any help from the people booking trains in Barcelona so we had to pay full fares for my husband’s ticket to Valencia. What can we do to get his activated again since mine is activated twice?

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Divanb_25Right on track
asked in Eurail & Interrail Passes
Pass with continuous days instead of flexible that is stated on my package

Hi everyone I bought a Eurail pass quite a while ago as I'm currently in Europe for studies and during my free time we planned to travel a lot I bought a 15 day travel pass that stated 'for flexible traveling' and on my order confirmation it also said for 15 flexible days.  I loaded my pass to my app and when i arrived in Milan I immediately started using it. Only yesterday I realized that my pass stated (on the app) that it is 15 continous days and not 15 flexible days like it is stated on my package.  The website describes the 'flexible' pass as one where you can choose your days and times whenever you like, but now i cannot choose my travel days.  I dont know where to go for help or who and how to contact anyone for help. Their online bot is not working and at the Amsterdam Schipol station they just said I must contact online support as they cannot help my due to the fact that I bought it online. Any suggestions would be greatly appreciated, please 🙏🏻🙏🏻🙏🏻 

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Railly clever
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Antoniasiri14Full steam ahead
asked in Eurail & Interrail Passes
I had already activated my pass but after resetting I am unable to reload the pass into the app

I had to reset my phone, but now I am unable to reload the pass into the app, as it says that the pass is already activated on another device (which isn’t the case). I’ve already set up an case trough the request form. Does anybody, who had to face a similar problem, know another way to solve this problem? Unfortunately it’s a very urgent problem for me, as I want to start my journey by tomorrow. Thanks a lot beforehand Antonia

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Raquel García
Raquel GarcíaRight on track
asked in Eurail & Interrail Passes
My pass was activated in my broken device.. now i can not activate it in the new one!

Hello. I am travelling in one week. My phone ( where i had my pass) was broken and i needed to buy i new one. Now, i have tried to get my mobile pass and i got a message saying: your pass is already activated in another device...’. So i have no acces to my mobile pass right now. I need help because i start 25th november . Please, help!!

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