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Eurail & Interrail Passes

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Bianca HawNew aboard

asked in Eurail & Interrail Passes

WombleFull steam ahead

asked in Eurail & Interrail Passes

Ocp Slovenia

Hello :)I will make a little trip to slovenia and so I would purchase a OCP for Slovenia. For this pass I have a qustion:Can I use my OCP also for trains to Villach HBF (Austria)?

1 year ago

vikionlineNew aboard

asked in Eurail & Interrail Passes

I'm taking a night train home. How to avoid the app is selecting not only inbound but also the outbound journey?

Hi everyone,I’m planning my first trip with an Interrail Global Ticket and I need some advice.My country of residence is Germany. I’d like to travel back with an over night train from Rome, which ends in Munich, but I have to switch trains then to get back home.I thought I can just use 2 travel days for this on my pass, but the app doesn’t allow me to select the the journeys because I “already used my outbound travel”. I have enough travel days left, but unfortunately I have to switch trains after midnight. Do I have to purchase another ticket to get home?Thanks for your help.

1 year ago

cmag0527Right on track

asked in Eurail & Interrail Passes

Change currency on mobile website

I want to pay in CAD or EUR but the website is only in USD when I go to make a reservation on my phone. Can anyone help me with changing the currency from USD? There is the option on desktop version but I do not have a computer accessible as I am travelling, and the desktop view does not display on my phone.

1 year ago

Frank HermannNew aboard

asked in Eurail & Interrail Passes

From Hannover (Germany) to Mallorca (Spain) with Interrail

Hello, I`m 54 years old and I would like travel in november from Hannover in germany to Mallorca (via Barcelona (until Barcelona with train and with ferry to Mallorca)) and stay in Mallorca 2 weeks and will travel with the same interrail pass back. Which interrail pass (Global pass spain?)? is the optimized pass for that journey? Which tickets I need for this journey besides the interrail pass and the reservations? Does I have discount for the ferry ticket from Barcelona to Mallorca? How much? Is there an alternative for this ticket planning with similar or cheaper price?

1 year ago

Gabriel LewisonFull steam ahead

asked in Eurail & Interrail Passes

How to enter discount code

Last night I tried to buy a Global pass and the website was down. The website gave me a discount code to use. But when checking out there is no field for a discount code. How do I enter this code?

1 year ago

Enrique Cifuentes CassalettNew aboard

asked in Eurail & Interrail Passes

Can I use an Interrail Global pass to travel in Germany as alternative to a Bahncard 100?

HI Everyone, Due to my studies I have to commute from Mannheim to Freiburg quite often in the next months. I had a look at the test version of the Bahncard 100 but its too expensive. My question is if I could techically use the 2-3 months Global pass for commuting between Mannheim and Freiburg? I only plan to do one in-outbound travel to switzerland in december, but for the rest of the time I would just be in Germany. Thank you for your time,Enrique

1 year ago

Jagadeesh BitraNew aboard

posted in Eurail & Interrail Passes

Pass Cover number needed

Hello Team,Please provide pass cover number for my Eurail pass XXXX.Moderator note: your personal information (pass number) has been removed.

1 year ago

Simon HongNew aboard

asked in Eurail & Interrail Passes

Am I eligible for interrail

Hi I am currently staying in Paris. I have been here for 3 weeks and will be staying until the end of this year with a long stay visa. Is it possible for me to buy an interrail pass or do I have to get an Eurail pass?

1 year ago

Elisa1364939New aboard

asked in Eurail & Interrail Passes

Help! Need to change travel day the same day!

Hello community,we’ve a huge problem right now. We’ve a mobile pass (7 days in a month) and tomorrow should be our last travel day. We’re in Lugano/ Switzerland and want to go back to Germany. But I didn’t manage to change the travel day (should be today once) and now we’re kind of forced to travel today cause the day is activated. We’ve booked and payed a hotel for two nights, so we really don’t want to travel today.Does someone know wether there is any possibility to change the travel day or has made similar experiences??I sent a mail to the interrail company, but they automatically texted me the answer can take within 7 days…I hope someone can help us! Best wishes!

1 year ago

matei81Rail rookie

asked in Eurail & Interrail Passes

converting pass

Hello, I have a 4 day pass which I consumed only one day so far. My plans have changed and I would need more days. Would it be possible for me to convert my 4 day pass in a 7 day pass and pay the extra amount difference? ThanksMatei

1 year ago

Alexisp9Rail rookie

asked in Eurail & Interrail Passes

Can I take multiple trains in the same country wit the Global Pass?

Hi :) I will soon do a big european trip with the 2 months global pass, and i have few questions about it and i didn’t find any answer. During my trip, i wanted to stay in Milan, Rome and Venise in Italy, so i should take 2 different trains in Italy (Milan → Roma and Roma → Venise), is it possible with the pass? Or should i book one of them without the passI will start my travel from Lyon (France), so i will come from Lyon then arrive to Lyon, i think it’s the Inbound/Outbound process and it will work with the pass, but can you confirm this? Last question about booking, my trip will be from october to november, is it usefull to book ticket ? I mean it’s not the big time for travelling so maybe trains will be quite empty aren’t they? Thank you for reading and have a nice day ! Regards,Alexis

1 year ago

Iris DijkstraRail rookie

asked in Eurail & Interrail Passes

Had to reset my phone. My pass was on the phone, now I cannot use my existing pass. Have just used 1 travel day and am currently travelling. Need a new pas number.

Dear all. I am currently travelling on my 10 day travel pass and I had to reset my phone as it was not working any longer. Now I've lost my pass and the application says I cannot upload it again as it has been uploaded on another device (" my phone before the reset "). I still have many travel days left (almost all of them) and have many travel plans. I need to get a new pas number from Interrail as quick as possible...anyone have had experience with this? Interrail is very hard to reach.Thanks for any help!Kind regards Iris

1 year ago

schalkRail rookie

asked in Eurail & Interrail Passes

Eurail Pass - city transport

Hi,We are planning a trip to Europe this coming December, coming from South Africa.We plant to visit Paris, France a few days, then move to Zermatt in Switzerland and then ending up in Amsterdam Netherlands.My Question:Does the Eurail Pass allow for travel on trains and trams within a city. For example if we want to get from the airport in Paris to our hotel we will be using a train. Is this included in the pass. Then if we want to use the train so go somewhere in Paris or surrounding areas is the pass valid. Then for example when we are in Switzerland can we use the train from Paris to Zermatt and use the pass for trains in Switzerland. Then when in Amsterdam can we use the pass to go from the airport to the hotel via train and also using the trains and trams in Amsterdam and also to go to the smaller towns in Netherlands.Any help will be appreciated

1 year ago

Aayush DesaiNew aboard

asked in Eurail & Interrail Passes

Are snalltaget trains a part of the interrail pass

I wish to travel to Berlin Hbf from Lund Central. I have a valid 7 day interrail pass. Are the train connections offered by snalltaget included in the pass? The reason I ask this is because snalltaget is not mentioned as one of the partners on the interrail website but on the snalltaget website it says that travel interrail passes are valid.Does anyone know what the case is?

1 year ago

Tarun KumarRail rookie

asked in Eurail & Interrail Passes

Invalid Pass cover number

Hi, I haven’t got a pass cover number and issuer details when I bought eurail pass from an external vendor. When I contacted the eurail support care over mail they gave me a number but it says invalid. Can anyone help with how to proceed further ?

8 months ago

arpitasukhwaniRail rookie

asked in Eurail & Interrail Passes

How to open gate using Mobile Pass?

I tried everything but I couldn't scan the QR code. Any help would be much appreciated

1 year ago

Beatriz GomezNew aboard

asked in Eurail & Interrail Passes

How many travels can i do in one day?

In one day, can I use the pass in many places?

1 year ago

Vikas BhatnagarRail rookie

asked in Eurail & Interrail Passes

Are the continuous passes no longer available?

I am in Europe for a week later this year and would like to hop from country to country (and back to Brussels every night) during this time. I was looking for a 5-day or 7-day pass (in a month) but then I read somewhere that the 15-day continuous pass may be cheaper. I have not been able to find it anywhere. Is that discontinued?

1 year ago

Jelmer14New aboard

asked in Eurail & Interrail Passes

Where did the customer service go?

Last year I had to break up my interrail travel after 3 days because of Covid-19. Now I want to exchange the pass for a new one. I have send an email about this to the customer service the 26th of August but still no response. Is there a way to get in contact with someone? I remember from last year that there was the possibility to chat with someone from customer service, but now I can't seem to come past these not very intelligent bots. I really need an answer as I am planning to start my trip the 25th of september.

1 year ago

mchamatRail rookie

asked in Eurail & Interrail Passes

Do I have to use a travel day for domestic transport in Switzerland

Some conductors do not believe that all domestic transportation in Switzerland is included as long as I have a valid Eurorail pass. They have harassed me and made me uncomfortable, how can I prove to them my case? Please help!!!Thanks, Mauricio Chamat

1 year ago

BiancaMNew aboard

asked in Eurail & Interrail Passes

How do I cancel my outbound/inbound journey?

Hello! My friend and I are travelling from Innsbruck to Mannheim and need to use our outbound/inbound journey for that trip. We selected a train and then decided to take a different one. So we deleted the old train and now added the new one to our trip. Th erprobten is that at my friends app it says that she has already used her outbound journey, despite that being not true. I however have no problems and could add the other train as an outbound journey. Has anyone experienced the same problem? Is the app lagging?

1 year ago

Noltalgic railerFull steam ahead

asked in Eurail & Interrail Passes

How to get the wrong date of birth correct?

My mobile passport's passenger data has the wrong date of birth. The customer service team reported that they have changed it, but unfortunately it is still wrong. The trip begins pretty soon. What could I do to get it right?

7 months ago

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