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Eurail & Interrail Passes

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RSA255Rail rookie

posted in Eurail & Interrail Passes

Marius10New aboard

asked in Eurail & Interrail Passes

What is included in 1 inbound/outbound journey?

Hello together,I have a question regarding the inbound and outbound journeys.I want to travel from Munich to Paris but I need to change the train in Stuttgart. Are those trains all included in the Global Pass when it is in one day or do I have to book a seperate train ticket to Stuttgart?So is it just 1 train or is it 1 entire journey to the final destination?Thank you very much for your help.Best regardsMarius

1 year ago

Carole VarnetRail rookie

asked in Eurail & Interrail Passes

day of activation= first day of travel

Hello, If I activate my 2-month pass now and select the first day of travel (July 3rd), will it be active now for 2 months or on July 3rd for two months? I want to activate it now to reserve seats for some trains, but I’m afraid the pass would then start right now, and not on the 3rd which is the day I want to start my trip.thank you very much!

1 year ago

Ryan HermannsNew aboard

asked in Eurail & Interrail Passes

Bernina Express -''not in pass network'' in the app.

Hi there, I am trying to book the bernina express on the interrail app, but it says that the it is not in pass network. Although when I look it up on the website it says that it’s included with interrail

1 year ago

sansNew aboard

asked in Eurail & Interrail Passes

Pass cover needed!

Trains from london to paris are booking out quickly on b.europe I need a pass cover number please!@Magdalena

1 year ago

Alexis ChaputNew aboard

asked in Eurail & Interrail Passes

Exchange refund

Hi, we bought the 7 travel days in one month pass but we realize we only need the 5 travel days pass. If we do an exchange by paying the 30 euros fees, are we getting the refund for the 7 travel days in one month and we only need to pay the 5 travel days in one month pass price? Thank you for your help

1 year ago

Alexis ChaputNew aboard

asked in Eurail & Interrail Passes

Is it possible to use a ferry as a travel day?

Hello, I have a 7 days travel days in one month eurail pass, is it possible to use a ferry as a travel day? We are doing Valencia - Ibiza and Ibiza - Barcelona. Thank you

1 year ago

Ostsee7New aboard

asked in Eurail & Interrail Passes

Need Global Mobile Pass Cover Number for seat reservation

I am trying to reserve a seat on a Eurostar train from London St Pancras (Gb) to Paris Nord (Fr) but the app/website is not allowing me to do it through the Eurail reservation system. I tried using the www.b-europe.com reservation system but it requires a pass cover number. Something that the mobile pass does not come with. Any suggestions?

1 year ago

Michael MartinFull steam ahead

asked in Eurail & Interrail Passes

No response from online help no emals or help at train station.

I made a mistake the 1st time I used the app to reserve a train ticket. I bought the 2 months with 10 days of travel. The ticket used 2 days of travel so i deleted that ticket and was only able to delete one of the travel days as the ticket day was the current day. In the 1st 10 minutes of playing with the application i had permanently lost a day of travel. I have sent multiple emails to the help in the application all I get is the automated response and then later an email asking for my opinion on how well they dealt with the problem. I have yet to be at contacted by a single person I went to the train station ask for help there and was told they couldn't help me because it was a problem with the app if I had a paper ticket they could fix the problem. This is been ongoing now for a month I only have two more weeks of travel. I can only assume that they figure if they ignore me long enough the ticket will expire and they won't have to do anything. The complete lack of support and hel

1 year ago

YorkieFull steam ahead

asked in Eurail & Interrail Passes

Has anybody a solution to non-extended passes?

I have just joined the community and see that there is an issue with interrail passes that were supposedly automatically extended to August this year, but are now showing as expired. I realised yesterday (18/05) that my passes had also disappeared as I prepared to use them in a few weeks time. I have contacted interrail but, like others, have only received the automatic reply that they are very busy.Has anybody yet succeeded in getting their passes revived yet. I have tried the “solutions” suggested in earlier posts with Zero success.

1 year ago

tooby2Rail rookie

asked in Eurail & Interrail Passes

Need pass cover number for my mobile pass

Hi trying to book reservation London to Paris. I need my pass cover number for my mobile pass to make a reservation and was told the best way to get it was to make a post on here. Thanks!

1 year ago

SGTNew aboard

asked in Eurail & Interrail Passes

Mobile pass auf mein händy übertragen.

Leider will in dieser Organisation niemand helfen. Ich und meine Partnerin warten seid 3 Tagen auf hilfe. Dabei wollen wir nur den mobile pass auf mein händy übertragen. Da sie ihres verloren hat.Mann könnte meinen es steckt eine gewisse absicht dahinter nicht zu helfen.Da einem ja eh nichts rückerstattet wird.

1 year ago

Isabel Osorio BetancourtRight on track

asked in Eurail & Interrail Passes

My paper pass didn't arrive. How do I change it to a mobile Pass?

I ordered my paper pass like 45 day ago and it hasn´t arrive yet, i start my travel in 5 days! so i need to solve the problem immediately, do you know if i can change my pass to a mobile one??? please i´m really worried 😭This is the 3th time i buy an eurail paper pass and is the first time it happens to me😣

1 year ago

Wara FatimaRight on track

asked in Eurail & Interrail Passes

country of residence changed after purchase of pass

Hi,I am purchasing the pass as a resident of Sweden but my country of residence is likely to change when I will activate the pass. Nevertheless, I will have an inbound and outbound trip in Sweden. After the inbound trip, i will move to my next country of residence. Can I travel there if the global pass has still days remaining?

1 year ago

Megane LmnRail rookie

asked in Eurail & Interrail Passes

Payment with holiday voucher from ANCV

Hi,Is it possible to pay with holiday voucher from ANCV?

1 year ago

2502hannahNew aboard

asked in Eurail & Interrail Passes

Booking a Global Pass - technical problems. Where else can I buy it?

Hey, I am trying to book a global pass (duration 1 month) but the system says, that it has technical problems. Does somebody know when I can book tickets again or when the system is going to work again? Thanks for your hep :)

1 year ago

xin99yinRail rookie

asked in Eurail & Interrail Passes

When is the latest time for me to add journey to my pass?

I have bought a global mobile pass. I will be travelling to Switzerland soon and will be taking a train directly to Bern from Zurich airport. However, I am unsure what time will the plane reach and the time after we get our luggage. Is it possible to add a journey to the Eurail pass last minute?Thank you in advance.

1 year ago

elliejanelFull steam ahead

asked in Eurail & Interrail Passes

4/7 travel days left but activated only today?

Why does this say 4/7 travel days left when I’ve only activated my pass today???my train from Berlin-Brussels was delayed so I missed the change over at Kolen which means I’m now getting the Kolen-Brussels nord but this shouldn’t affect it right?

1 year ago

brinsKeeps calm and carries on

posted in Eurail & Interrail Passes

urgent! pass cover number needed

I’ve messaged @Magdalena but can anyone else help please!?

1 year ago

brinsKeeps calm and carries on

asked in Eurail & Interrail Passes

urgent! Pass cover number needed

I need a pass cover number now please!I’ve messaged @Magdalena but she must be busycan someone else help me?!

1 year ago

Oiva VermeulenNew aboard

asked in Eurail & Interrail Passes

I can't download the Interrail App as my phone is too old. Any alternative?

Hey everybody! so i’m having a little problem, i want to download the interrail application so i can be able to organize my trips, but apparently my phone is too old for downloading it. is there a solution or an alternative for that ? thank you in advance :)

1 year ago

Marek SzymanskiNew aboard

asked in Eurail & Interrail Passes

Global Pass- how should I count travel days when travelling overnight?

Hi All.How should I count the days in Global Pass if I am travelling by overnight train. If I start my journey one evening and finish it the next day, how many days of my Global Pass will I use?Marek

1 year ago

Cathal FarrellyNew aboard

asked in Eurail & Interrail Passes

Pass activation; my passport ID card number is not working

Hi all! I am currently in Amsterdam. I plan on moving to Berlin this afternoon… however, since Amsterdam was my first destination and I hadn’t planned how long I was staying, I decided I would activate my pass once I’m here. My passport ID card number isn’t working even though it’s the exact same as my normal passport number. I cant activate my pass and any help would be greatly appreciated.

1 year ago

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