Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
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- 19,453 Replies
I want a refund. Literally no train are available for the trip I wanted to do this pass is useless. The instruction to request a refund or to "deactivate a pass" are useless too and it says that Im not elligible for a refund even tho i respect all conditions. Is there any other way to get my cash back?
Good afternoon,we would like to use the Interrail service, but we are in a particular situation:our son, who is seriously disabled, is 11 years old; it's me, my wife and the child.In the conditions it is indicated that up to 11 years of age children do not pay, but also the caregiver does not pay: so should we pay 1 ticket or more than 1?Thanks in advance for the help.
Good morning, we are two people who started the interrail on August 2 and had a planning made, where the first train we wanted to take was at night from Milan to Munich at 21:20.The problem is that the reservation is mandatory and does not let me book because I think it is full.I have several questions: How do I know if there are any seats left? Can I book at Milan station when I arrive? Is there any way to enter without booking even on the ground? Thank you so much,Pilar
Hallo,meine Tochter ist heute mit dem 4-Tage-in-4-Wochen-Ticket unterwegs von Leer/Ostfriesland nach Nürnberg, wird am 4.8. nach Neapel reisen und am 14 8. über Zürich zurück nach Leer. Ist das mit diesem Global-Pass möglich oder wird sie ein weiteres Ticket dazu buchen müssen? Wir verstehen die Beschreibung der Möglichkeiten auf der Homepage auf unterschiedliche Weise.Danke für eine schnelle Antwort
Hello!We are traveling from London to Paris and then throughout Germany. I have not bought our passes yet and have a few questions - Where it says seat reservations required with an amount, is that the extra amount we will pay to ride that train on top of the global pass, correct? We cannot use the Global Pass throughout London and Paris, correct? We are only stay a couple of days each there and I assume using the city transportation. If I am using the app and I check ‘Interrail/Eurorail Pass network only’ then I can see the exact trains we can use this for, correct? It’s showing I can use it throughout Germany, correct? Thank you!!!
I activated my pass and then started making reservations. However, as there are two of us travelling, I wanted to add the second pass first.How can I do that?Also, I would like to know how to get the seat reservation. I was able to book the ticket but no reservation was shown.Thank you
Hello, My girlfriend and I bought 2 passes to travel around.We would travel tomorrow. 28.7 at 9 p.mI got to add my pass to my phone. She tried and got the error “Something went wrong”.After many tries. I tried it on my phone where I previously added my pass. I also get the Same error.Name and Passnumber are right. App is up to date and I have an Android 13.Gregorian Calendar is also active.My Device-Id is CA245F06
Hello! Some disclaimers before I ask the questions:first time traveler to europe purchased a 4 day 1st class Global pass. Used two days already by purchasing seat/reservation on ÖBB after selecting the inter rail/Eurail pass to the “discounts” section plan to use the 3rd day on 30th or 31st July for a round trip from Bern to Jungfraugoch, but very confused if/how to go about it. traveling with family (and older people) so want to make sure I have reservations. In case things get crowded, at least the young and the old won’t be stressing about seating. trying to book the tickets via the SBB app. So my questions are:1. What I haven’t figured out is how to “add/apply” my Eurail Global pass to my SBB profile. The only options I see are the Swiss Pass, Half-fare card or the GA travel card. Should I just select the GA travel card? Or is there any other way to select the Global pass?2. I had read somewhere that the Global pass gives 25% discounts on the Interlaken to Jungfraugoch part of th
Hello. I’m going to travel in Europe next month, but my friend can’t activate Eurail pass. There are 3 steps to activate it.But third step, when she chooses the date to start our trip (10/08/2023), it says that “This date is in the past. Please choose a date in the future to start your trip.” We already contacted customer center but the answer wasn’t precise. If anyone knows about it please kindly help us.Thank you.
Hi everyone, I plan on going to France in August with the pass France-Germany. For travels inside Germany, I do not have to pay anything, but do I have to book a seat? If I do not book a seat, does it mean that I can get on the train for sure? If I want to go to France on the 12th of August and come back on the 3rd of September, can I still book the tickets and seats right away? Thanks for your help, Best,
Hello, I am travelling to Italy for 10 days. I am a Student in Germany but an Indian Passport holder. Which pass is legal for me? I am not sure if i am considered EU resident or not? Also, does the pass also include the public transport in various cities i visit ? I am planning to buy a Italy pass and access the trains for one city to another and use public transport within the cities. Please suggest what is the best to buy for such a thing. Thank you in advance. :D
So trying to be chilled about all this but the day before we depart I still can’t add in some trains that I know are running and have reservations on but can’t add them into the app. 22:17 on 30/7/23 from Cologne to Munich - exists on Nighjet site and bahn.de I have a reservation.21:27 on 4/8/23 from Vienna to Venice - exists on Nighjet site and bahn.de, I have a reservation.The sleeper trains were fine in the app last year and actually our 3rd sleeper has been on there for months, do I just add it manually and get back to the packing?Cheers
Hi, my name is Nađa, im 19 years old, from Serbia and currently looking for a travel buddy. I won an EU travel pass and would like to visit some pretty places like Switzerland and Italy. I don't have an exact date for traveling or a fixed plan of what I’m visiting, but I'm open to any suggestions for a trip. I would like to experience camping in Switzerland with many beautiful views like sleeping next to a lake or on a mountain but that's just an idea. My Instagram profile is nadja_kavaja Hit me up or follow me and I will text you.
Hi Friends, My family and I are traveling to Zurich soon and we were hoping to visit Lake Como in Italy. Which train/s do we need to take in order to do that (Zurich to Lake Como). We have purchased the Eurail Pass to use in Switzerland and was wondering if that will give us the access to get to the Lake. Please leave any comments/advice you have to help us sort this trip out. It will be much appreciated.Thank you so much!
Hello!!I want to make 2 different trips in August with 2 different passes but I don’t know if I am allowed to use/pay 2 different ones for using it in the same period ? Because I would like to use one pass for the beginning of August and the other for the end of August thank you for your time !!
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