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11736 Topics

Vivienne Causemann
Vivienne CausemannNew aboard
asked in Eurail & Interrail Passes

Bought Italy but see it is not valid to and from Italy. What to do?

Hello, I want to travel from Bregenz in Austria to Lecce and back, so I bought the Italy Pass. Now as I wanted to do the seat reservations, I saw, that it is not valid for the way to and from Italy, is that true?Which Pass could I use? Or would the Italy Pass actually have worked from Austria? I also have to do a trip to Germany in the same month, but actually already booked…Any ideas?Thanks so much..Vivienne

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M
Full steam ahead
1 year ago
A
Anne.12_22New aboard
posted in Train connections & reservations

Can't book seat reservations Spain- too risky to book at the station?

Hello everyone,I have a question concerning the seat reservations in Spain. On the internet it says that it‘s not possible to make these online. But since I‘ll be travelling this July, so during the holiday season I am concerned that I won‘t get a place on some trains. Does anyone have experiences with this and can tell me if there is a way to book the seats in advance or whether it‘s just not risky to book them at the train station? Thanks,Anne

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seewulf
Railmaster
1 year ago
N
Nathaniel WaltersRail rookie
asked in Eurail & Interrail Passes

Pass invalid on date for which it's valid

I’ve got a pass that is valid until 3rd July.  The app and web portal both confirm this.  Yet when I try to book any train, even a local one that doesn’t require a reservation, the site tells me my ‘pass is not valid on that date.’  (I booked my first reservations without problems.) It seems there is no longer any customer support.  How am I suppose to get home?

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Guillaume Champain
Full steam ahead
1 year ago
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FedezRail rookie
asked in Train connections & reservations

Reservations required or not and where to book?

Hi, i Will travel with some Friends in August, can you give me some advices about seats reservation?3 AugustBologna to Innsbruck 7:45-12:36 : Seat reservation Is mandatory? Where i can book it?Innsbruck to Budapest 14:17-21:19 : Seat reservation Is mandatory? Where i can book it? 14 AugustMunchen hbf to Bologna 13:34-20:16 :Seat reservation Is mandatory? Where i can book it? For all the other trains i'll take the reservation is not required. Do you advice me to book Seat reservation?Thanks

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seewulf
Railmaster
1 year ago
S
sksonRail rookie
asked in Eurail & Interrail Passes

Could anyone provide me with my Eurorail Cover Pass Number?

Hello,Would anyone be able to provide me with my Eurorail Pass Cover Number for my mobile pass? I need it for booking a seat reservation for a train on SNCB. I need to book a train for June 12th. Or would anyone be able to direct me to how I can book a train from Mulhouse to Aix-en-Provence on June 12th departing at 10 AM? The Eurorail seat reservations website only directs me to SNCB. Thanks!

3
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Railly clever
1 year ago
P
PaxtaxNew aboard
asked in Train connections & reservations

My payment didnt go through and searched reservations are now fully complete

Hi my seat reservation payment didn't went through and now I can't book my seats anymore, because they are now full, for thalys and nightjet, what I need to do now?

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Railly clever
1 year ago
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Roger AllesRail rookie
asked in Train connections & reservations

Booking Reservations via Interrail Plattform / "legs not availble" just before the last step

Yesterday, I had this strong headache with booking reservations:_first everything worked smoothly_I searched connections via “booking reservations” and found the connections I needed_then I made my choice_went to check-out_entered all necessary details (address, telephone)but before the last step, there was suddenly this error “reservations for one of the legs of your journey are sold out” (see pic 1)Ok, I tried again but the reservations were still in my cart. I tried to delete them but it didnt work. System said: “It looks like we can’t remove this journey from your cart right now.” (see pic 2)Weird!Tried to book reservations again today. Now, same problem.What should I do? What can I do? Who has an opinion or a recommendation?Pic 1 Pic 2 

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Railmaster
1 year ago
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EmmaSurtRail rookie
asked in Train connections & reservations

Cannot book reservation. I get an exclamation mark or the page does not respond

I can’t book my reservations on the train I want. When I have filled in all the information and want to go to the next step after filling in where I was born, the page does not work. I get a exclamation mark in the middle of the page, or the page does not respond in any way. I have tested refreshing the page, do the reservations again both in my computer and my mobile. 

3
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1 year ago
ege
Full steam ahead
egeFull steam ahead
posted in Train connections & reservations

How I booked a seat reservation from Paris to Barcelona under 10 minutes without paper pass

Hey, as many as you know, it’s pretty hard to book a seat reservation in Spain/France, especially online. Well, even when you come across an available seat reservation, it always requires a paper pass. I was having the same problem a few days ago until I came across a reply to one of the questions on here. I was told to go to this site https://www.sncf.com/en/customer-service/contact-us/telephoneDial  00 33 1 84 94 3635, once they answer input #85 to listen to it in english. After a representative picks up the phone, you tell them what pass you have, what date you are planning on going etc, once they find a reservation for you, they will have you input your credit card details etc and once that is also done, you’ll receive an email regarding your reservation. I just booked Paris → Barcelona for €29.Let me know if you have any questions.

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ege
Full steam ahead
1 year ago
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Elisabeth SandfuchsRight on track
asked in Train connections & reservations

Seat reservation France names spelled wrongly

Dear all,For our trip Brussels Malaga with 2 children and 2 adults we have managed to book all seat reservations now, however we had to use all different channels (DB Reiseservice, sncf hotline, our extended family in Spain going to the train station…). Thanks for all the super advice already here on the community which helped a lot.I still have one issue though as the reservation done through sncf have spelling mistakes (f instead of s 2x in my family name and the one of the kids). Basically one could still deduct that it’s us, but it’s not the same. Does anybody have a recent experience whether this is being controlled? Shall I contact sncf to cancel and re-issue? bests,Elisabeth

3
M
Full steam ahead
1 year ago
Travelista
TravelistaRail rookie
asked in Eurail & Interrail Passes

Pass activation not possible

Hi all, I am trying to activate my pass and I´m at step 3 where I have to type in my passport number. However, the app only provides me with a numerical keyboard. My German passport number only has 1 number in it though, the rest are letters. How can I activate my pass now? Interrail is a bit ignorant, being a European project, not taking into account different passport numbers in the indivual countries. 

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R
Railmaster
1 year ago
Noémie Univok Gillardin
Noémie Univok GillardinNew aboard
asked in Train connections & reservations

Paid seats tickets but didn't received

Hello, I recently bought 2 reserved tickets from Wien to Venice but in the mail there wasn’t the tickets, juste the receipt of the payment. Also, in my interrail account there is the reservation but without any document ! I have sent few mails but no one is responding since 7 days now… I must travel in 2 days so it’s stressing me out, please help.

3
C
1 year ago
E
Eva13Right on track
posted in Train connections & reservations

Can't book seat reservation Paris-Madrid

Hello!I have a problem that I can’t seem to find the solution to. I’m going from Paris-Madrid in July and it is obligated to buy seat reservations. Since that’s not possible on the app, I called Deutsche Bahn but they said I can only do that in France. Than I also called French railway and you can’t buy reservations without american express that I don’t have. I really need to make this reservation quick since I’ scared that there won’t be any seats left. Does anyone have any idea please?

3
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1 year ago
C
C_jerieNew aboard
posted in Eurail & Interrail Passes

Did not received my mobile pass but money booked from account

Hello,I paid my two-month global pass unlimited on the 12th of May via Visa Card on the uk interrail website. The transaction was successful, however afterwards an error message occurred that there was a problem connecting back to the merchant’s website. Till now, I did not receive any mail or any ticket. My money is instead booked from my account. I am planning to travel on the 1st of July 2022 (less than 3 weeks). I mailed the customer service and got the response that there’s a backlog but that was over two weeks ago. Since then no update.Does anyone has a suggestion on how to solve the problem? I need to get started with reserving trains asapThanks in advance

3
A
Railly clever
1 year ago
S
SarahMRail rookie
asked in Train connections & reservations

Can I make reservations even if the planner says none required?

How can I make a reservation when the planner (online with "book reservations") says that a reservation is not required? I want ensure we have seats and am willing to pay the reservation fees. We want to travel on an EC thru Germany and Switzerland and then Regional train from Switzerland to France. 

3
R
Railmaster
1 year ago
Kevil Duhon
Kevil DuhonRail rookie
asked in Train connections & reservations

Can't book train reservations in Norway ''no trains available''

I am travelling in Norway with Eurail pass in late July and August. I want to make a reservation for the train from Voss to Bergen on July 29 and from Trondheim to Oslo on Aug. 11. The Rail Planner tells me there are not trains available for these trips. I saw something about replacement buses -- are there buses for these trips? Do I need to make reservations for the buses? Also, does my eurail pass cover these replacement buses?  I have tried calling Entur but I wait on hold for long periods and then the line goes dead.

3
M
Full steam ahead
1 year ago
milou6
milou6Right on track
asked in Eurail & Interrail Passes

Outbound journey booking sequence

Do I need to book journeys in sequence of travel? For example outbound journey is Glasgow to London then Eurostar to Amsterdam. Eurostar tickets harder to get so should I book this first? Easier to get train for the first leg.

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milou6
1 year ago
F
Family of 5Rail rookie
asked in Train connections & reservations

Is it possible to book a 2nd class seat with a 1st class interrail pass? Paris - Nabonne sleeper

I have found a 2nd class empty couchette travelling23/07/22 at 21.41Austerlitz to Nabonne 07.10 that I wish to reserve for my family ( of 5)  but take the whole carriage. When speaking to the very helpful staff a SNCF they have reserved bookings over two fist class carriages as we have 1st class interrail tickets and informaing me it’s not possbile to take the second class as I will incurre a fee/fine on the train. Any advise or insight would be much appreciated.Thank you in advance

3
R
Railmaster
1 year ago
EileenA
EileenARail rookie
asked in Train connections & reservations

Delayed train and because of that i miss the train with my seat reservation

Hey guys, My Train from Leipzig to Mannheim are delayed and because of that, I will miss the following trains to Paris. But I have a seat reservation from Offenburg to Paris. What should i do? Can I use any other train, without a reservation? bescause on the eurail-webside is no train free for a seat reservation.  I look forward that anyone can help me. thank u! 

3
R
Railmaster
1 year ago
Val Ugalde
Val UgaldeNew aboard
asked in Train connections & reservations

Greek Islands Pass

Hi all! I was trying to reserve a ferry from Athens to Crete, and I can’t seem to find the Eurail discount option. Attached is a screenshot of a different route, the discount is very clear and easy to find. But whenever I try to book to/from Crete, it won’t appear. I believe the pass allows us to travel to Crete as well. I checked all three websites (Superfast, Blue Star and Hellenic) and I keep finding the same scenario. The discount just doesn’t show up within the options. Any ideas? Thanks a lot!!   

3
R
Railmaster
1 year ago
Regan Olsson
Regan OlssonRail rookie
asked in Train connections & reservations

Start Date is Before Travel Date But Says Not Valid

Our global passes are valid 23 June (we just changed the date of our passes tarting 3 July), and we were able to book a first seat reservation on 26 June from Naples to Rome. When I went to book a second reservation for Rome to Venice on 29 June, however, it says “this pass isn't valid on this date.”  Our passes start 23 June now and we were able to book that first reservation. Is it a glitch? We are able to book after 3 July, which makes me think so but can’t get anyone at Eurorail to help - the bot and Messenger can’t help.

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Regan Olsson
1 year ago
T
Trenton ShadyRail rookie
asked in Train connections & reservations

How to reserve/book trains ahead of time? Is it even possible?

My girlfriend and I are both students studying abroad to france this summer, specifically from June 22nd to July 23rd. We will be staying in Marseille, France for the majority of our time abroad however we have time available over the weekends to travel wherever we’d like. In an attempt to be organized we purchased Eurail passes so that we could book/reserve our trains ahead of time without any stress or potential mishaps at the stations. (No one wants to miss a pre-scheduled tour of the Eiffel tower.) We plan to travel to Paris, Luxembourg, and Rome each subsequent weekend that we have available. The issue, however, is that we have been attempting to book these trains for awhile now and have absolutely no clue whether some of them are reserved or not. Most, if not all, of the trains on the app state that we need seat reservations, but some of our trips will not allow us to purchase the reservations. We have managed to do so for our trip to Paris, but not for our return, while Luxembou

3
M
Full steam ahead
1 year ago
R
rtv_73Rail rookie
asked in Train connections & reservations

Can 'Delivery by Post' reservations be purchased online and later printed at a train ticket counter?

I will be in Europe in 2 weeks. I see only one available train (Paris to Barcelona) that I could purchase a reservation.Given the short time for the post, I was wondering if I could buy the reservation online and then go to a train office (when in Europe) and ask them to print the tickets for me.Thanks, 

3
T
Full steam ahead
20 days ago
J
j.agustinrNew aboard
asked in Train connections & reservations

One of the legs of your jouney could not be booked?

Please help! I am trying to book seat reservations with my eurail pass for a one way train ride from Paris Gare de Lyon to Nice Ville on June 28. The website says there are available seats for a 11:52 departure and a 18:37 arrival, with one change between the two trains.This works out until the final “review order” stage where it tells me “one of the legs of your journey could not be booked”. It does don’t tell me which one and the same error occurs when i try later times.What does this mean? Why would they allow me to go through with the seat reservation if one of the legs cant be booked? What can i do about this?

3
A
Railly clever
1 year ago
D
DickyRail rookie
asked in Eurail & Interrail Passes

Trips verschijnen niet op pass

Ik activeerde trips in my trip maar verschijnen niet op mijn pass ,verschijnen ze pas op de geselecteerde dag op de pas?

3
R
Railmaster
1 year ago
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