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12288 Topics
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Keeps calm and carries on
chiaradevKeeps calm and carries on
asked in Train connections & reservations
Group reservations

non riesco a pagare i treni che devono essere riservati. una mia amica è riuscita a fare il biglietto sia a me ch a lei ma vale lo stesso ? anche se non è collegato al mio pass? 

11720
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Railmaster
2 years ago
Rosemary Tate
Rosemary TateRail rookie
posted in Train connections & reservations
Impossible to login to website

Hi, there seems to be a problem with the website.  I can only login if I use google.  I first logged in using a password but it will no longer let me.My friend has the same problem. She managed to log in once and book one reservation, but now she can no longer do so. She asks for a password reset just in case, but this was never sent. She doesn't have a google account so can’t log in that way.Can anyone help - is this a temporary problem with the website, or can you only login with google or facebook?If so she is completely stuck! 

4434
C
2 years ago
Simon Smith
Full steam ahead
Simon SmithFull steam ahead
posted in Train connections & reservations
Can't book Kosice to Sibiu

Hi therehow to reserve kosice to Sibiu (leaving 0601 on 16/7) please? I’ve tried DB, national rail of sk/Hu/ro, as well as Interrail reservation site, but nothing seems to work.cheers

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Simon Smith
Full steam ahead
2 years ago
Mikkel Peters
Mikkel PetersRail rookie
asked in Train connections & reservations
Reservation Thalys - need pass cover number.

Hello, I need a pass cover number to book a seat reservation with Thalys, but I have a mobile pass so I do not have a cover number. I have tried to request one from support, but with the recent delays in answer, I am not hopeful. I am afraid it will sell out before they get back to me.  Any Ideas for a work-around? 

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Mikkel Peters
2 years ago
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swapnil28988Right on track
asked in Eurail & Interrail Passes
Discounts on Jungfraujoch region and travel day

Hi, Just wanted to check if we need to use travel day to get any discounts on activities/travels in Jungfraujoch region from interlaken.Thanks,Swapnil

3611
A
Railly clever
2 years ago
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wendlaNew aboard
asked in Train connections & reservations
How do I book seat reservation Spain?

Hi!I am travelling to Spain in late August with Interrail pass. I have looked into a few other threads where I have found the number +34 912 320 320 to call for booking seat reservations since I doesn’t seem possible to book seat reservations for trains i Spain over the internet. I live in Sweden and am arriving in Figueres Vilafant about 1-2 hours before the first train I aim to book in Spain.I have called several times trying to book seat reservations. First time they said it was too early and that I had to call back when there was 3 months left until my trip. Second time they said it was something wrong with their system but that they would mail me a link which I had to click on to approve the booking, or something like that. Unfortunately i never got the mail. Now that I tried calling for the third time they say that I can’t book seat reservations until 3 days before my trip, but that I can buy tickets now to the train if I want(however then that is not linked to my Interrail pass)

27414
T
2 years ago
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Marta Gómez RamonRail rookie
asked in Eurail & Interrail Passes
How to transfer passes to another mobile?

Hello, how do i know if i have activated the interrail pas?We are a group, we had all the passes on one mobile now (but we haven't used them or anything) we need two of the passes to be on another mobile. How can we do it? Once activated, can we modify the trip that we had planned?For example, there are two days that we are in London and we want to take the metro but we have not put it in the application. Would it be possible to take the subway? Thank you very much

1052
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Railly clever
2 years ago
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JulianGHNew aboard
posted in Train connections & reservations
We're stuck in Norway

We are in a small town of Norway just above Brønnøysund. We arrived here from Trondheim with an non-reservation train last Sunday. Now, we want to go on tomorrow, but the next non-reservation train passes through on Saturday and we can't buy an reservation because it's post-only that will need 6 days and it seems like there is no personelle here that could help us. Do you have any ideas what we can do to get out of here without paying 120€ for a separate ticket and not waiting here till Saturday and go in the opposite direction we want or wait 1 Week here because there are no digital reservations. The only thing for what I know is ask people that work on the train before boarding.

771
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Railly clever
2 years ago
Quentin Sion
Quentin SionNew aboard
asked in Eurail & Interrail Passes
Donkey republic app - 20% discount

Hi !!! Do you how it is possible to have the 20% reduction on the donkey republic app ? I don’t  find where I can put the “INTERRAIL20” code .. Thanks !QS 

3051
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Railly clever
2 years ago
danielle
danielleNew aboard
asked in Eurail & Interrail Passes
Seat reservations full - can I still board the train or get reservations in person at the station?

I bought my pass a month ago and just recently activated it to start traveling. However when I went to reserve my seats on my planned journey there weren’t any available. I am trying to get from London St Pancras → Schiphol Airport, NL on July 14, 2022. Can I reserve a seat in person in London? Can I get on the train without a seat assignment and risk standing? Please help worried I won’t actually be able to use the eurorail pass.

8553
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Railly clever
2 years ago
Laura Cudeiro
Laura CudeiroNew aboard
asked in Train connections & reservations
How does it work on trains with "Seat reservation not required"?

How does it work on trains with "Seat reservation not required"? Can you get in without making a reservation? Is it on a first come, first served basis? Is entry to the train guaranteed? 

25613
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Railly clever
2 years ago
Andres Rueda
Andres RuedaNew aboard
asked in Eurail & Interrail Passes
Tickets

Hi!My Interrail ticket expires on July 17, my question is, does the ticket expire on the 17th at 00:00 or do I have the whole of the 17th to use it for the last time?

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Railly clever
2 years ago
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tjfRail rookie
posted in Train connections & reservations
Crossing into Belgium amd France on intercity trains (not Eurostar)- uk passenger

HiI hope someone can help me and that I have not totally messed up! I am travelling with my children through The Netherlands, Belgium and France for the next 10 days and the best routes without the need for reservations seem to be from (1) Amsterdam to Ypres via Antwerp and then (2) Ypres to Lille where I have managed to get a reservation to Paris. I have left it too late for the trains that need reservations! I have a global pass. My questions are-— can I use these trains to cross the borders at Hazeldonk (into Belgium from The Netherlands on the IC9252) and at Tourcoing (into France from Belgium on the IC19722 )- what happens at these borders to passengers with UK passports? - if anyone has been though these borders on intercity trains can you give me an idea of what happens? Many thanksTJF Sent from Yahoo Mail for iPhone

2713
T
2 years ago
Martin Pilley
Keeps calm and carries on
Martin PilleyKeeps calm and carries on
asked in Train connections & reservations
Varenna to Tirano and replacement bus - adding the trip, first part of journey is shown as ''not in network''

We are travelling to Tirano from Varenna soon. I know all about the trackworks and there is a replacement bus. However when looking on the interrail app to add the trip it is showing the first part of the journey by train to Colico is "not in network" why is this the train is RE 10316. 

108314
Martin Pilley
Keeps calm and carries on
2 years ago
Andrea Della Beffa
Andrea Della BeffaNew aboard
asked in Eurail & Interrail Passes
Delay on receiving Paper Pass

Good evening,I'm trying to buy to 2 passes for Greek islands.We would like to start our trip on August 11th, but according to your website we should recive the paper passes at least on August 16th and consequently our first available day to start the trip is August 17th.How can we solve this problem? Is it possibile to use the App passes or not?Thank you in advanceAndrea Della Beffa

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Davide Figini
2 years ago
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swapnillomateNew aboard
asked in Train connections & reservations
What is difference between reservation recommended against required

Hello.. I am new to this eurail website and I started planning my travel and I saw in planner in mobile app I turned on filter for No seat reservations required and searched for travel from kopenhagen to hamburg. In the results I get I see high speed train and one IC train and it says the reservation is recommended.I want to know is it just a suggestion or I have to do reservation in that case?

27412
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Railly clever
2 years ago
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Full steam ahead
micuFull steam ahead
asked in Train connections & reservations
Zugreservierungen in Schweden

Hallo, vielleicht kann mir jemand helfen. Ich versuche auf verschiedene Art und Weise Züge in Schweden zu reservieren und komme nicht zum Ziel. Schon bei der ersten Zugverbindung von Hamburg nach Malmö gelingt es mir nicht weder über die DB noch über die SJ oder Interrail Seite einen Sitzplatz zu reservieren.Ich kann auch nicht über die DB Seite nur die Reservierung buchen wir üblicherweise. Ich vermute ich mache irgendetwas falsch oder kann es sein, dass tatsächlich alle Züge ausgebucht sind.? Ich bin eigentlich diesbezüglich nicht so unerfahren, aber überhaupt nicht mit dem schwedischen Buchungssystem zurecht.Auch die Zugverbindung von Stockholm nach Oslo werden mir als nicht buchbar angezeigt.Bei der SJ App habe ich das Problem dass ich die englische Sprache nicht anwählen kann (trotz Kontakt mit dem Kundendienst Support ist mir das nicht gelungen) auf der Internetseite von SJ kann ich zwar die Züge sehen finde aber nicht den Button „nur Reservierung“.Ich würde mich über eine Antwor

34025
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Railly clever
2 years ago
Sigrid Schweiger
Sigrid SchweigerNew aboard
asked in Eurail & Interrail Passes
Mobile instead of paper passes

Hi there,I'm about to purchase Eurail Greek Island Passes for travelling with my family from 13th August 2022. When checking out, I've noticed that the paper passes would not reach Australia/ our hotel in Greece by mail before 22nd August. Can we receive a mobile pass instead, to ensure being able to utilise the passes?Thanks in advance for responses.

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M
Full steam ahead
2 years ago
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Sy11Rail rookie
asked in Train connections & reservations
Nightjet Amsterdam to Munich reservation problem

I’m trying to make a sleeper reservation on the Nightjet Amsterdam to Munich on 14th August. The website won’t let me pay and gives me this error code:Reservation error (NJ-Code: NJ-02, TS-Code: WBS08085, Public ID: 70fd2fb9f0b847f49fcf33f36edde9a8, Support ID: NIGHT1_bB91lD85)Does anyone understand what this means?I’ve tried to get though the the support line in Austria but don’t speak German so I was wondering is there another way of making this reservation does anyone know? Many thanks

28805
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Full steam ahead
2 years ago
S
SHLRail rookie
asked in Eurail & Interrail Passes
Where I can start to use the Eurail Austria Pass when I move from Zurich to Innsbruck?

Hi, I am planning to move from Zurich to Innsbruck but I am confused with the coverage of Austria Pass.It seems that I can use my Swiss travel pass from Zurich to Buchs SG (in Switzerland), but is it possible to use Austria Pass from Buchs SG to Innsbruck? Or, should I use it from Feldkirch (in Austria, the next station of Buchs SG) to Innsbruck and buy the ticket from Buchs SG to Feldkirch separately?It would be thankful if someone enlightens me about this :)

3905
S
2 years ago
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mthomasRight on track
asked in Train connections & reservations
Bled to Zagreb - is our train running?

We are trying to travel from Bled to Zagreb on the morning of the 14th July. The train we want to get on is the EN40465 from Lesce Bled at 7:31 to Zagreb at 10:49. However on the OBB website this train is showing as not available to book tickets for. Does that mean the train is not running? Or just that it is fully booked? And would we be allowed to travel on this train with our passes but without a seat reservation - we are happy to stand! 

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Angelo
Railmaster
2 years ago
Erika Kalil
Erika KalilRail rookie
asked in Train connections & reservations
Can a reservation be made in Spain Railway station if Eurail card holder is not present?

I am having difficulties booking my trip from Barcelona to Sevilla but I have friends in Spain that could possibly help me by making a reservation at a Spain Railway station on my behalf. Does anyone know if RENFE allows this or if the Eurail card holder needs to be present at the station? 

1064
R
Railmaster
2 years ago
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HenryRail rookie
asked in Eurail & Interrail Passes
My Trip details dont appear in my online interrail.eu account - this means I cant use their reservation tool

I am going around in circles trying to work out how to reserve tickets on Spanish high speed trains. My family and I are flying in to Spain but thought we would take the train back across Europe.  My problems are that I need to make seat reservations but trying to do that via an online search just takes me to sites that are set up for ticket purchasing not ticket reservations. It would be easier (I expect) to use the interail.eu tool, but for reasons that are unclear my trip details don’t appear on the online account I set up. Neither does it appear possible to query this with the interrail.eu as they don’t seem to respond to emails or accept phone calls.  This is all very frustrating and worrying, Can somebody help?

2834
H
2 years ago
Stefan Zupan
Stefan ZupanNew aboard
asked in Eurail & Interrail Passes
Can I get an interrail pass if my country of residence it's not in the EU?

Can I get an interrail pass if my country of residence it's in Europe but not in the EU?

412
M
Full steam ahead
2 years ago
B
Keeps calm and carries on
barbelouilleKeeps calm and carries on
asked in Train connections & reservations
Reservations ne marche pas du tout- multiplie des reservations

Bonjour, Pour info, le planificateur ne marche pas du tout, il faut cliquer 50 fois sur l horaire qui nous convient et quand enfin on y arrive, il multiplie par deux le montant des reservations alirs que tout est tres bien renseigné pour deux personnes des le debut…Je commence a regretter sérieusement de m etre embarqué la dedans..... 

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M
Full steam ahead
2 years ago
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