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How do I add the Stena line Gothenburg to Kiel Ferry to myTrip in the Interrail app?  I have added all of my rail journeys but can’t see how to add a ferry!  Thanks Sue

Hi everyone.  Is there anything I can do to stop the rail planner app deleting journeys?The rail planner app has just deleted a week’s worth of my journeys.  Connected to the internet this afternoon, planned and created journeys for tomorrow, closed the app.  Opened it again to be ready to show on my next train and found that all journeys had disappeared from the 'My Trip’ section for Sunday 1st to Saturday 8th October inclusive.  This included the active journeys for the trains I am currently travelling on.I like to have a record of where I have travelled so I will now spend six hours remembering all the trains that I took in the previous seven days. I am travelling on rural routes in Austria.  I will create those journeys in the app again but have noticed the app deleting a days’s journeys before.  A week’s worth is far more significant, though. 2 month continuous pass, first class adultiPhone 7 running iOS 15.7Rail Planner app 25.3.0

Enviastehello, i have a student visa from czech republic and i wanted to check if that counts as a resident so i can buy the Interrail pass. 

I'm in the train and the conducteur said I needed a reservation. In the app nothing was said about a reservation (not required or recommended) what do I need to do? 

En la app de Eurail, cuando busco trayectos para hacer, en algunos casos no figura reserva requerida pero sí aparece la leyenda "se aplican condiciones". Qué significa esto? Qué condiciones son necesarias para tomar ese tren? Gracias. 

hi everyone,I desperately need to reserve a seat on this connection between Avignon and Madrid on the 23rd of October. The checkout function does not allow me to purchase a ticket and calling the French and Spanish railway was no help either. They all advise me to just see if I can get a ticket at the station. Is there no way to make a seat reservation when you don't live in either France or Spain? Does anyone have tips or suggestions? It would be much appreciated!Best,Jesper.

Hello, I’m trying to book my frist day of travel with interrail. I’m quite late to book my train, but thats not the problem.I want to go from my hometown to Southamton England, but I can’t book any trains out of the country. For example:Lingen - Bruxells Midi: this connection is not possible even if all trains are free I cant bookBruxells Midi - London St. Pancras Intl: perfectly possible. Of course some fees, but no problem Also any other connection Starting in Germany is not possible to book. I’ve tried many. What am I doing wrong? Thank you in advance.

Hello! I don’t know where i can find the costumer service and how i can exchange my pass because i purchased a one land pass and i need a global pass. 

Good morning, during my interrail due to an elbow injury i had to replan the travel and i lost 2 day from my 7 days pass. I cannot contact the assistance so i ask if anyone have an email or if there is any admin that can contact me back.I have the medical report of the injury and i would ask if its possible to have a small repay of my pass, counting it as a 5 days pass rather than a 7 days one.Thanks for the patience, hoping to hear you soon.

Does my Interrail pass work for this bus network? I can’t find information on the page I was directed to for partners.

Hi Friends!  So… I just discovered Lapland :O Has anyone traveled up to Finnish Lapland for the Northern Lights before? I was in Copenhagen (thanks to the amazing humans on this forum… i made all 17 hours of my connections from Titisee last week!) I’m currently traveling from Hamburg to Prague right now after deciding I didn’t have the appropriate clothing for Lapland (and not enough luggage to store a new winter outfit)… but I can’t get Lapland out of my mind! I keep telling myself it’s October and I don’t need full-on snow coat and boots… am I being delusional? :P Putting feelers out there to see if anyone has done this… or can recommend it. I fly back home to Seattle on October 24 and considering overhauling my entire rest of my itinerary if I can make Lapland happen…. I know there’s a Santa Clause Night Express but I’m hoping to get a little further up North than that. It looks like Lapland is rainy but I’ve been seeing posts about the auroras showing up anyway! Would love any word

Hello.I have just got Interrail passes for all the family to get to the UK at Christmas.  I want to book the Eurostar now, as I am worried that the limited tickets will disappear.  But I need a pass number.  I believe the pass number is shown on the paper passes, but not on the e-passes?  Which seems a bit silly!  I have sent a message asking eurail to confirm my pass numbers.  Today is Saturday.  When do you think they will respond?  Do you think I will have an answer by Monday??  Otherwise I may phone the 30 cents a minute B-europe booking line….Thank You!

Good day to you all.I’m preparing to take a morning train from Berlin Hof to Celle, Germany. Let’s say between 7 AM and 9 AM. This would be in late October. I see ICE (InterCity Express) train leaving Berlin Hof. I take it this a high-speed or bullet train. I have the Mobile Global Pass. On Eurail.com, it says seat reservation is not required. I see 1st class seat is 8 Euros. 2nd class seat is also 8 Euros. Is there a need to buy a seat reservation? Or, it’s not expected to be busy at this time?I understand I can check how busy the train is on the bahn.com site but I’m having trouble finding where precisely it lists how busy the train is. I will be carrying hand-luggage with me, as well. I was hoping to store it in a luggage locker at the Celle station. Are there any luggage lockers at the Celle station which can store hand-luggage? Maybe this question should be moved to a new topic.Thank you for any help!

Hi! I have an urgent question!!!My phone’s screen is broken so part of the upper screen is black, then I can’t show the QR to the tiket revisor, will the code numbers under the qr do the work for them?Thanks!!!

HelloI am a Swiss and live in Switzerland. As a Swiss I need also the interrail-pass and not the eurail-pass is this right?Thanks for a answer.

Railplanner app suggests going via Vidin, but there is only 27 min transfer time. Based on limited experience on Bulgarian Rail, this is too short a time for a 4hr plus journey. Has anyone any experience of this route connection？ Any alternative suggestions？thx

Hi all, I want to order multiple Interrail passes at the same time for different people who will not be travelling together. If I order them all at the same time, will the Interrail passes arrive separated / in separated envelops? Thank you Leen 

Yesterday I bought mobile Interrail passes for myself and my wife and went off straight away to the SNCB site https://www.b-europe.com/EN/Booking/Pass#TravelWish to successfully buy Eurostar reservations London - Paris which were fast selling out for December 17th!I am now looking at going to https://travel.b-europe.com/Eurail-GE/en/booking-tgv#TravelWish to secure onward TGV reservations.I bought the reservations even though the SNCB site said something like ‘paper pass only’ but I had ONE generated pass cover number which I used against the purchase of both my wife and my own passes.I have now read at How do I book my seat reservations? | Interrail.eu “Paper Pass only - Via SNCB: domestic and international trains (Thalys and Eurostar)” and I am getting a little concerned because I think to myself “How could Interrail and SNCB sites both not be updated to reflect what was in my head about the status quo regarding using SNCB for mobile passes?”So questions arise:Are the Eurostar reserv

When I bought two mobile pass for us, we decide to entered our Passport number. We started the journey now but we took our personal ID Cards with us and not the passports. That means we travel now with wrong Passport Number in our mobile passes, one of the Danish Ttail member told us that and explained to us, that its not alloweded. We tried to fix it on the app, but the mobile app will not let me edit this to the correct passport number.We wrote to the Interrail Support yesterday but no conformation mail or something else is happend, what can i do further on? Is it possible to go further on with the trains if the number isnt correct or we get some issue with the train companies? We have our ID Cards but not the passport.  

Does my Interrail global pass work for regional trains in the UK? So when im back from interrailing, would i be able to use my global pass for trains for Avanti, Cross country trains ect.I saw on this site you can but wasnt sure if that was global pass or just the Great Britain pass. https://www.interrail.eu/en/plan-your-trip/tips-and-tricks/trains-europe/trains-country/trains-great-britain

There is a November 3 sleeper train leaving from Zurich to Vienna at 21:40 and arriving at 6:34 that looks to be completely sold out. Cannot even reserve a seat, let alone a sleeper, which is what I wanted.Is there a waiting queue for those who want a seat or sleeper reservation such that if a person possibly cancels a seat or sleeper reservation, I can come in as an alternate, akin to an alternate Olympian or a player coming off the bench? Or, this is basically a dead-end. Once it’s sold out, it’s done and just move on?I tried OBB, SBB, DB, etc. Nothing. I tried checking to see if I can a seat or sleeper reservation leaving from Vaduz, Lichtenstein to Vienna and that was sold out, too. It might be the same exact train and Vaduz is one stop along the path. I could be wrong.---In the meantime, I’m going to reserve 14:40 and 16:40 seat reservations from Zurich to Vienna. 15 Euro business class seats for a total of 30 Euros. Business class seats include seat reservations. Why two differen

Hi, looking up reservations on the Thalys on the EURail site and saw that reservations were required but no sign that reservations weren’t available for passholders. I bought my family EU passes because we are taking the train for several days, and then went back to make the reservation, and it’s no longer available because they have allocated all their seats to passholders. If I had known I couldn’t get a reservation with the pass I would not have bought it! What can I do besides just request refund?I feel like this is a flaw on their reservations page-- if a reservation is not available for pass holders, they should list it on their route itineraries, even if a pass is not yet added to the account!  

I am planning to travel this from Domodossola to Locarno this week, with a Eurail first class.I know I can book a seat on the website. I looked and many trains for the day I want have none or just 1 or 2 seats available. The seat map show a mix of “reserved” and “not available.”Does anyone know if all seats are reserved? Or are only some reserved, so its still likely there will be free seats even if you can’t  / don’t reserve in advance?Thanks!

I am trying to plan my trip starting at December 22, but every platform, both the interrail site and app, give the notification that they dont have the train times for these dates yet. The times of the Thalys for example are already on their website but they are still missing on the Interrailwebsite. Does anyone know when these will be published? Or if you can just plan them with websites of the local trainsystem? Thanks!

Is there anyway you can use this pass for the speed train from uk to Paris and back and also use it to visit other countries in Europe