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I have taken photos of my ID and they say they are not valid. It says that I have 2 tries and I have used both of them. What should I do?

How do we book these passes and then out two plus weeks trip from uk to Italy and back. The disability pass or companion pass options do not show up. Any pointers to get started much appreciated. Thank you.

I don't seem to be able to reserve seats. The app is buffering forever . Or at one point there was a reservation in the basket/cart but then a message appeared that I could no longer buy it, the offer had expired 

I tried to plan my trip on the trip planner and got suggested that I should buy the 7 day within 1 month pass. When I count the travel days I get to 8, the website gets to only 6. The itinerary would be Stuttgart - Salzburg, Salzburg - Ljubljana, Ljubljana-Venice, Venice-Pisa, Pisa-Genoa, Genoa-Lyon, Lyon-Paris, Paris-Stuttgart in case that matters. Am I wrong or is the website wrong? Second part of my question would be about the own country days. This is what I found on the website:  ‘’Outbound and inbound journeys are not extra travel days.’’. Does that mean I will have 7 days + the travel out and to my country of residence? In that case it would make sense since I am German. However I am also travelling with two of my friends who aren’t German. 

¡Buenos días!         Estoy organizando un  viaje a Roma, para este agosto, con mi familia. Nos gustaría ir en tren, a ser posible en nocturno. Soy nueva y no sé cómo realizar las mejores opciones. Sin muchos transbordos.   Gracias por la ayuda

I can't log in to my discover EU app. I was logged in yesterday and was planning to travel tomorrow but it won't allow me to log in. Initially the error message said to get the interrail eurail app instead (I think I accidentally made an account but I have since deleted that account) but now the error message says they are having technical difficulties. What should I do? I tried to reset my password and that didn't work and logging in with socials (Google) also doesn't work.  Any help would be greatly appreciated as I am traveling tomorrow ☺️Thanks

Hi there,I’m travelling with my family from Avignon to Lille on 28th August.We have to catch the Eurostar to London at 16.35. Do you think the 10.39 from Avignon is a good bet? It’s a Ouigo train (I’ve not been on one before, I know it’s not inc in the interrail ticket, we’re on single tickets).  I’ve read there is an issue if the Ouigo train is delayed and you miss your Eurostar connection then they don’t get you on the next train etc. Are they often delayed or generally good? There don’t seem to be many direct trains from Avignon to Lille (we’re actually staying in Maussane Les Alpilles). Thanks for any help. 

We are trying to book trains for Europe online from Canada.We are blocked from booking with our Eurail passes until 150 days in advance of our travel.  We’re not traveling until October of 2026.  We’re concerned that when we get to 150 days prior there will be no seats available.  As a test, we’ve tried from today to book out 150 days in the future and get the message that “no reservations available for pass holders” on one of the legs we’re traveling later this year for any of the trains shown.  Are we going to be restricted from booking or is there a certain time (GST) that we should start tryng 150 days in advance of our first booking?

Good afternoon, I am a 1st time interrailer and i am starting to think the I have made a mistake.I have purchased myself and my daughter a 4 day global pass and have used it so far to book eurostar from UK to Paris.My plan was to travel up to Zurich and go on the Benina express and then backdown via Milan before coming home again via Paris.I cannot get  TGV out of Paris to anywhere, even trying to go indirectly.  I have tried to go straight to Zurich,  or via Strasborg or Basel, all of them on are showing as sold out on the TGV reservations.Even using regional trains is showing I need to do a little bit of the journey on a TGV- I think around Basel.Any ideas …. or any suggestions on a different itinerary to try?Much appreciated. 

On Wednesday, sncf will publish their trains for the summer. Can I book on Interrail as well? Or is there a time lag? And is it true that Interrail only has a limited number of seats? Thanks :)

He comprado el pase de 7 días en 1 mes. Uno para mí y otro para mi esposa.Los voy a activar en mayo pero quiero reservar los trayectos en tren.1- Cómo lo hago sin activar el pase?2- Cómo hago para reservar asientos? Muchas gracias si alguien me ayuda.

Is there still a free bus?Is it from Kemi to LuleaWhere can I find details?

Looking for recommendations. We are traveling to Switzerland and France flying into Milan taking train to Switzerland for 1 week and then going to France for a week. Would a Eurail pass be the best choice and if so does it include the Glacier Express?Thank you!

Hola, voy a visitar Lucerna, el Eurailpass tiene convenio para tomar el Ferry que recorre el Lago?

I booked a Eurostar Plus seat reservation from Amsterdam => London => Amsterdam this coming weekend (outbound 13/3, return 15/5) with my 1st class Interrail pass. The return leg was cancelled without letting me know. Has anyone else experienced the same?Last night I checked in the Eurostar app and the return leg said “Cancelled”. I received no email or or SMS. No explanation. Nothing about a refund. On the Eurostar website (not the app) the return part of the journey has just disappeared. On the B-Europe site (where I booked it) the return part has disappeared without any mention.The train I booked on is still running. I can see it on the Eurostar website. A single 2nd class ticket is €198.On the B-Europe site I paid €45 for each direction. It now shows that it costs €67. There is no mention of a refund.I’ve had to book the night ferry for €150 (plus train on the NL side because it’s another day of travel) because I need to travel on that date.Anyone else experience the same?  

Hi, does anyone know how to actually reserve train seats on the train websites, not the Interrail/Eurail site? I’ve seen a few people say to do this, especially with night trains or when the seat reservation isn't available yet on the Interrail site. However, whenever I try to do this on the actual site, like Railjet, it says I need to book a ticket as well and doesn't give me the option to enter my rail pass and then pay for the seat.  Help anyone who's a 1st-time Interrail user?? Thank you!

Hi all. We have bought our Eurail passes. I have followed the instructions to book on the obb.at site, but it still says that it will cost EUR 469 to book sleeper berths on the train. Is this correct? I thought the booking fee was only about 40 EUR? Can someone please clarify? Thank you.

Hello, I have the eurail global plus pass class 1. And I want to buy a sleeper ticket from Nice to Paris on Mar 26. But the website shows there are two same class name 2nd class — Tarif PASS EURAIL INTERRAIL while one is free and the other need one point. Is there something wrong? How can I book a sleeper one? 

Hi AllOur first post!In September we (wife and I plus a 3 year old and 9 month old) are travelling London - Paris - Bern - Karlsruhe - Brussels - London I've had limited train travel experience in Europe. Do trains typically have space for pushchairs or when booking reservations do I need to request specific spaces? Ideally I would like us all sat together on the train. Again, when booking is there something I should be selecting when buying reservations?Thanks in advance   

Trying something different this year and doing a trip via rail.Just over two weeks and going to quite a few places and hoping for some advice.About half the journeys we have booked reservations. What happens if we miss the train due to one of the “non” reserved journeys being delayed?On the trip on the app should we add the journeys that have reservations?Any other good advice?

Hello! I’m traveling with with an Interrail pass that I got from DiscoverEU, however I can’t seem to find my pass number ANYWHERE! I haven’t gotten a confirmation email or anything like that and I’m really lost on how I’m supposed to active my pass on the app without a pass number!  please help me :( 

Hello, I have the eurail global plus pass class 1. And I want to buy a sleeper ticket from Nice to Paris. But the website shows there are two same class name while one is free and the other need one point. Is there something wrong? How can I book a sleeper one? I’ve attached the screenshot.

Hi,  I've booked seat reservation for London to Paris and then Brussels to London.  I've two email confirmations, one for each journey but I've been charged twice for each journey. Can this be resolved? 

What happens if I don't make a reservation on a "reservations optional" train.  Will I be able to stay on the train if I can't find a seat?

Hello, since one week I try to find a way to make a reseration for train ECE 151 from Freiburg/Germany to Milano. But neither at Interrail.eu nor directly at Bahn.de can I get a reservation for a seat. How can I manage that? Or is the train not free for a global pass Interrail? Please help me.