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I can not connect my mobile pass since it say my details dont match. What should i do?

Bonjour j’ai une question !Avec un pass interrail est-il possible de descendre à un arrêt qui n’est pas le final ? En exemple :Sur un trajet Oslo - Bergen est-il possible de descendre à Haugastol puis de reprendre le train à un autre horaire depuis Haugastol direction Bergen ? Le tout sans payer de supplément. En soi est-il possible de prendre un train à partir d’un arrêt qui n’est pas une grande ville mais qui fait partie du trajet interrail ? merci a vous 😁

I intend to buy (I still don't know which one) a pass to do the following route, I believe it's the Global (?)Koblenz (Germany) Copenhagen, Stockholm, Luossabacken (Sweden) Stockholm, Tallinn (Estland) Helsinki (Finnland) Koblenz (Germany)I would like to know if in Germany I can use any train and also in other countries ( ICE, IC, Trains rapid etc)Thank you very much for your time.Roberto

Hi,Just wondering if there are any experienced rail travellers on here who could advise please?We have reserved our eurostar connections, but most of the others we are doing say “You can buy a seat reservation if you like but it's not required”.  Are we likely to be able to get on the trains? Do they get really full?  Thank you! 

Hi,I am looking for a reservation on the train TGV 9713 of 07/16 at 10:10, but the site says prices unvailable. Are there other ways to book the train? (I live in Italy).Thank you for your consideration.

I ordered my seat reservations to be delivered to the hostel I am staying in Prague (8 to 11 June) and have received confirmation from Interrail Customer Services that they are on their way with a link to PostNL and a track & trace number. When I check the delivery status it says “the item is being held, addressee being notified” but I haven’t received any messages and the hostel do not have the tickets.  I do not know who to contact in Prague to check where the tickets are and if they’ll be redelivered.  Please advise.thanks 

I have bought the 50 anniversary Interrail ticket 3 weeks ago, But I filled in my residence wrongly and didn’t realise it until today, please help me to reach the customer service because ı arranged my reservations and ı should start start my travel tomorrow, I have submitted my request, I worry so much now, anybody can help me to flag my request? thank you so much! @Magdalena Could you flag my issue to support please ?

our interrail ticket expires in august 2022. Since we became parents, we can not travel for now. Can we postpone the validiry? Nobody is answering to my emails for weeks… 

The interrail reservations service on their website does not seem to be working for french trains, anyone know a good website to reserve high speed train seats from Lille to Toulous. Must be able to work with the mobile pass. Thanks.

Hello,We are two students who have the Global Pass and want to go to Norway from 6th to 14th of July. We have seen that we have to book a seat on 3 of the trains that we want to get. They are the followings:REG 80605REG 80065REG 80062The problem is that the web page only gives us the option of delivering the tickets to us by post mail and even doing it more than one month in advance, when we enter our address (in Spain) the web sais that they calculate that the tickets will not arrive on time.What can we do about it?

For Barcelona sants - Portbau trains on the 6th July 2022, there’s trains on the eurail planner website at 8:15, 9:16, and 10:00 that don’t appear on the railplanner app. Also for the trains that are on both the website and railplanner (8:16 and 10:16) the website has the reservation details as “unavailable” but the railplanner app lists them as fine to travel on. I’m just curious what is going on with this line, I’ve heard that RENFE doesn’t share their timetables very well, but taking the 9:16 would be preferable to the 10:16 and it would be good to know if the train even exists.

Hey guys,currently I am planing my trip. I want to travel from Bordeaux to Boulogne-sur-Mer. The Rail Planner App says that I have to switch the train station in Paris by transferring with the public transport.But I don’t know how long it would take to transfer and how many time I have left until the next train is coming.is there a possibility to find that out?Greetings

I booked train reservations for my family’s Frankfurt to Amsterdam leg of our trip. When looking to print the tickets, I realized they said silent compartment. We are traveling with children. Does anyone have any advice on how I can change these tickets? Thank you so much!

Bonjour,Une petite question…Au niveau du pass sur l application , les voyages etant tous bien renseignés avec date et heure de train, avec ou sans reservation, sera t il indiqué au moment du depart... Le quai ?Cordialement 

My pass has been sitting in my app for months , inactivated without problems. I opened the app today and it is not there and will not let me re add - keeps coming up with error message. I have no new device, and have booked all my reservations successfully using my details. Does anyone know how to solve this issue, have contacted Interrail in as many ways as possible ? Very urgent 

Hi,i have a problem with the seat reservations I want to buy a seat from Wien Miedling to Venezia Mestre.If there are no seats left,can I still get on the train without a seat or there is no option to get on the train?

Hello to anyone reading this. I have the following problem:I ordered my pass in the beginning of may whilst there ve been the discounts on the 3mont passes. Unfortunately the pass wasn‘t delivered until the 5th of june as it was supposed to be. My first day of travel was the 6th, there i Paied for my tickets since they are not that expensive but since i am traveling to london tomorrow and spain on sunday and there is still no informaiton oh when the pass will arrive i am not sure what to do. buy a new not discounted pass and hope to get my money back buy a 4 day pass and hope to get my money back buy a flight and hope to get the money back. i wrote customer support an e mail about 12 Days ago and havn‘t heard from them since then. Thank you for helping me out, have a nice day :)

I tried for the first time to book a journey from Hamburg to Vienna with NJ. But I see that there is a notification that says “Tickets not available”. Does that mean that there are no tickets available or have I misunderstood something or missed some information?

We are currently in Scotland. We are trying to book a trip to Germany, that stops over in London, but somehow we can't. We tried to test it if its just London. But we can't book anything. We paid for the one month pass for approximately €682ish or $1100+ NZD.  We were wondering, if there are extra costs to actually book a train ride etc. What is the use of buying that expensive one month pass? Help please. If only we knew, we wouldn't have booked a eurail pass that expensive if it was going to be useless

Hello,I just activated my pass. Issued first ticket for a short trip. I chose a specific time. But what if I miss the train?. Can I take the next one.?Sorry, I  am not able to go through the previous answers if somebody already asked. Also, if I am siting on a seat noted as reservation with read light indicated, does that mean it is already reserved and I shouldn't sit there?Thank youMaymol

Hi all,I want to buy a pass for Norway. I have two questions:How long does it take for the pass to be delivered? How long before I can reserve the places after I purchase the pass? If I make a reservation, I have understood that they will send me paper tickets: how long does it take for them to be delivered?Thanks in advance!

Hi! I'm trying to book a reservation for a train between Hamburg and Paris June 16th at 05.54 but it seems to be some issue.At the interrail website it says "Prices unavailable" and when I go to DB website it says "Reservation impossible".Anyone who experienced the same and how did you managed to book the reservation?   

Hi,I have a seat reservation for my Amsterdam - Berlin train. I made the reservation on the DB website and they gave me a proof of payment (ticket with the seat location). Do you know if I have to add it to my interrail pass or with the proof of payment is enough? Thank u

Hi! Are seat reservations required on the trains within Montenegro or within Serbia?As it is not possible to reserve online in advance I am wondering whether I only can jump on a train or I need to make the reservation. Also, how much do the reservations cost if they are required?

Are you guaranteed a seat if you have a eurail pass?  I bought this not realizing seat reservations are required for my itinerary for Spain and it is only allowing me to reserve in person.  I am afraid I will not get a seat since I only arrive two days before I travel on the train.