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Hi, i bought at 15 April an interrail pass for 10 days within 2 months and i used accidentally the 2 inbound and outbound days in a trip i did and now i am not able to use the other 4 days left. The app tells me that there is no outbound/inbound journeys left and i can not use my other days and that i need to buy a separate ticket in order to make this journey. The question is; i have paid for the interrail pass and i don’t want to pay any more money since i have already paid for that. Is there any solution to my problem?Thanks in advance!

We ordered 2 mobile passes, but cannot log in to reserve seats. It asks for a password reset which we both did but never received an email to reset it. I requested this 5 times. I then tried logging in with FB, it says my name on the top but says I have no active orders. I cannot even cancel because I cannot log in. No phone number to call. Sent an email, to be told I will receive an answer in 48 hours. That was 2 weeks ago. We are beyond frustrated, spending a total of 6 hours going round in circles on the website. I am disgusted with the lack of response. I want a full refund as we cannot use the passes without reserving seats and I cannot log in to do this. Where do I go from here? We are nearly 60 years old, my partner has a broken back but we cannot reserve any seats. I desperately need to resolve this and get my money back. Does anyone even read these messages?

I may have left it too late to book Eurostar  reservations for early June returning from Paris to London: the reservations page says 'no information'.  Is it possible to buy last minute reservations at the station in Paris, maybe as a result of passenger cancellations? 

I’m starting my trip the day after tomorrow, but the support are not replying anymore on my problem. I had a broken device, bought another one but it keeps saying it is connected at another device.They disconnected twice already, and now I don’t receive any answers anymore. What can I do! Can I call interrail? thank you

Hey guys, I would like to know if it´s possible to use a night train at the first day to get out of my own country. The problem is, that the train is still inside of my country at 00:01 next day. So I spend one day without going out of my country, which should be disallowed by the rules of Interrail. Otherwise, I saw that night train trips cost only one day (the day of departure), so it should be allowed. Maybe someone can help me to remove my confusion. :D

Hello, as the booking for the high speed trains was hell, i am thinking of taking the regional trains back however i somehow cant find the connections. Isnt there a train through the Pyrenees which doesnt need reservation? Best Anne

Hi Interrailers! I have a question about two seat reservations between Lyon-Barcelona and Barcelona-Valencia  - I can see that other travellers had similar problems with seat reservations on these routes.I called RENFE (Spanish Train Operator) and they told me that it is not possible to make seat reservations for these trains online (wtf) and that you HAVE to reserve seats at a physical train station. That is problematic because I have a 6 hour train ride beforehand from Zürich to Lyon, and it would be stupid to show up in Lyon if the train is fully booked - and again stupid to show up in Barcelona later that day if that is fully booked(:      Do you know a way around to reserve online? Or do you know if I can reserve seats from an Austrian train station? Or if my friend in Spain can make the seat reservation for me and then send me the reservation with email?Stay safe! Allan

I want to book a paper ticket from Valence TGV to Barcelona on 21st of August. If I want to try it, I receive a notification that the ticket will not arrive in time and that I have to go to an European train station. I went to Amsterdam Centraal and they said at the international office that they do not sell tickets from France to Spain. I've added the notification in Dutch below. How can I still make the reservation for this trip? Interesting to note is that I ordered another paper ticket and I received this within a week. So if this is the average speed of the delivery of the paper tickets, my ticket would still be arriving in time before I will leave… However, the website does not allow me to take the risk and order the paper ticket anyway.  

Trying to find a way to book my seat on the highspeed train from Barcelona Sants to paris on Saturday 7th May but having no luck? says book at the station but we will not be there until the day of travel? Any guidance welcome! 

We’re very keen to use rail, not air, to get to Croatia from the UK this August after two years of pause … but have no idea whether a Eurail pass is the best way to do that.  Is it?

Hi! Me and some friends are planning a trip this summer and everything is going fine but one detail. We’re trying to book seat reservations for a train between Prague and Warsaw on June 19th but can’t because “prices unavailable”. Does anyone know why we can’t book it? Is it already fully booked? Do we have to wait til 30days before departure?Any help is greatly appreciated!Sincerely, Kalle

I booked a Global Interail pass for myself and another for my child to go from Paris to the south of Spain and return. I had done many simulations and saw that the return journey from the country of departure to the country of destination was included in the pass. But as soon as I want to book to go from Paris to Barcelona, I am asked to pay 34 euros per passenger ( or 68 euros extra. Please confirm if the first Paris-Barcelona ticket is included or not.

hi me and my friends are planning a trip around in Italy, i have a question about the night trains. if we for example order a pas that says 5 days within a month, and I take a train at 13:18 and arrive 14:00 the next day dose that count for 2 travel days?  dose a night train cost 2 travel days? 

Hello everyone,I've bought an Interrail Global Pass for 3 July - 10 July. I want to travel from Amsterdam to Prague and later from Prague to Munich, and from Munich back to Amsterdam.However, there is one thing i don't understand. The website of the Deutsche Bahn says a reservation is required for every high speed rail as well as night trains. The travel plan of the Interrail website tells me i do not need to book a reservation, but that it is possible to do so.However, i cannot add any train journey to the cart. The ‘add to cart’ button is not clickable: Am i too late for booking? I have not received my pass yet, but i will get it within two weeks. Thank you in advance, Kind regards

So I know how the inbound and outbound days work this is just a question about the rules. My question is does the return day have to end in my hometown.Say I live in Southampton  UK (I don't) would it be possible to end my trip somewhere else in the UK which is not where I live as long as it keeps within the rules and in the outbound) inbound days. For example on the last day I go from Paris to Manchester instead of Paris to Southampton. Or do you have to go to your town of residence 

We have bought an Interrail pass to move between Spain and Portugal this summer. We took the mobile pass option. We went to the train station to buy the seat reservation necessary for high speed train in Spain. They have advised in addition to the ticket, we must have the trip registered in the app. But some trains do not appear in the app… can we add them manually? Another option: can we get a paper pass if we already got the mobile pass? thank you! 

hallo, ik kan niet alles vinden via de rail planner app en voeg dan handmatig in. Moet je elke tussenstop (overstap) en exacte tijden in de app aangeven of gaat het alleen om de datum + begin- en eindstation?alvast dank,Anne

While booking train reservations for my Global Pass, the ‘continue to traveler details’ button does not work at all, even after I filled in all the information required. I think the button is broken. Can anyone help? This is a Milan Centrale - Venezia S. Lucia journey. 

Family of 6 traveling through France and Italy in July. We purchased Eurail Global Mobile Passes. We are unable to reserve seats without our Pass Cover Numbers. If anyone could be of assistance, as my emails have gone unanswered, we would greatly appreciate it! Thank you in advance.

Hi, My friend and I have booked some trains for our trip. When booking, for example, we clicked on one for 7am. I’ve just looked at the e-tickets and it says 6am.  I understand there are different time zones however, these countries are an hour ahead of the UK so why has it gone back an hour? Just very confused. Thank you

I bought an interrail pass.I downloaded the  interrail appI made an account for interrail.eu.I have a trip in My trip ( a trip in Norway)Then I go to the reservation system to make the reservation for this trip. And it is not possible, because it says: you have no trip.What is wrong?

Hello! I am having trouble booking the train from Vienna to Split (EN 1153), as it appears that it is not possible to make a reservation. “Prices temporarly unaviable”Is this because it is still too early to buy them? Or are they already sold out? Or do I have to buy them elsewhere?I would be very grateful for any comments that someone had on this route. 

I am really confused by how unintuitive this app is. There are three of us and I have all the Mobile Passes on one device. Is this the first mistake? Then I noticed that I can plan a trip, but I can't assign it to all three people... I hope it will get easier with time. So the question remains: How do you do it when you travel with several people? Each person better have the app on their own device? Does anyone have any experience? Thank you!

We’re older travelers so maybe this app thing is simply beyond us bu then again, we use a lot of apps these days. But we followed instructions and downloaded the app. Online on the desktop I can see our reservations but somehow the app is not connecting to those reservations. How do we do this?  What is a trip? What is a journey? There are no definitions anywhere.  We named our tip online Our 2022 Trip on the desktop. Wouldn’t the pass connect to those reservations? But the app keeps wanting to set up new reservations.We’ve got a mere two days before we need the passes. Is there an actual human out there??

Hi there,I have just purchased a One-Month global continuous pass. I am looking to do a ferry trip from Valencia - Ibiza however when I am on the Direct Ferry website, I am unable to locate anywhere to input my interrail pass of which the website states that it covers ferrys or at least discounts them. If you would be able to give me some feedback would be much appreciated as need to keep costs down.If anyone knows how to make these reservations with the pass?And roughly how much this would cost? Many Thanks