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Hi, I'm just looking for the address I need to send my pass to get a refund, thanks 

Hey there!I and my friends are planning a vacation in the south of france this summer. We want to use the 1-country-pass to get there and get back home (we live near the french border, so that’s fine). We want to know, if we can use the third travel day to explore the surrounding area. Is that possible? Because we would finish the trip right where we start it.For example:Could we travel from Cannes to Nizza and back to Cannes in one day with the ticket?  

How would I get from Berlin Brandenburg Airport to Berlin city. Would this be something to book or is it easy to find transport from the airport. I’m a solo traveler so want it to be quite straightforward when I leave the airport. Also what’s the average/cheapest prices for the transport.  This is also the same from Rome city to Rome Fiumicino. Thanks :) 

Hi I wanted to ask if there's any way to travel from Spain to France, only using the global pass.Without paying reservation seat 

Hi! Im from argentina, i need to go only from london to paris, and then i will stay in paris 3 days. which pass should i buy

Bonjour, j'ai gagné un pass interrail et j'ai choisi le pass flex. J'ai voulu commencer à planifier mon voyage mais je rencontre un problème : quand je mets ma destination pour choisir un billet de train c'est marqué qu'il faut que je paye... Je ne comprends pas comment fonctionne l'application étant donné que je ne suis pas censé payé mes billets de train. 

Am I allowed to sit in second class with a first class pass?

Hello!Myself and three friends are planning on taking the train from Amsterdam to Bern, Switzerland this May. However, we are running into issues when trying to book the reservations. It appears that the Frankfurt connection is not allowed due to construction. Does anyone have any advice on how to get between these two destinations? I have read that some German trains do not require reservations. Any clarification would be helpful! Thank you! 

hi, i have a problem. I bought the pass and activated it in the app, then my phone broke and in this new phone, from which I am writing non, in the app it tells me that I cannot use the ticket I bought because it is already in another device, how can I do?

I have a couple of questions about the tickets (seat reservations) I received from Trenitalia booked via Interrail.The ticket says we reservated First Class tickets, but we reservated second class (our pass is for second class). Why? We are all 16/17 years old and is says we are adults. Is this correct?

A family of 3 traveling during the holidays in the month of December. Since we know this far in advance where we want to go, can we start making reservations? We don’t want to run on the trouble of loosing traveling days, we have limited time and big plans. We will star in madrid Spain, go to France (Normandy) Germany, Austria, Italy and head back to Madrid. Any suggestions? How is traveling during Christmas? Please help us make our trip easy. We are debating if we should rent a car, rather than buy the global rail pass. If you can assure us, we will buy the tickets 

What I mean is if I already activated the pass with the first travel day on 23 Apr. In case I want to travel earlier which is on 22 Apr. Can I add just 22 Apr train to the trip (which belong to the pass) and that will work?Thank you very much for your help.

I’m leaving for my first Interrail trip next week and I’m having a bit of a confusion. Can I add trips to my pass for the on-going travel day? Like if I’ve already travelled today but want to go somewhere else, can I add a new trip for today?

hello, i bought a 10 day pass in 2 months and when i went to use it for the first time i couldn't take the train because i got lost in london stations and the station official sent me to another station. Anyway, it turned out that it was late at night and I missed all the trains going from London to Liverpool. The next day I managed to catch the correct train and get there. However, the day before it counted as if I had used the pass and now I only have 8 trips, and I only made one in fact. I've already sent a message to Eurail support and no one responds. what should I do? Did I even miss a day?

Kia ora everyone! Am planning a rail adventure with my partner this Summer, but a bit confused as to which pass to go for. I have a European passport but I have been living in New Zealand for the past two years - what should I pick? If I pick Eurail, will I be able to use my European passport alongside proof of residency in NZ? Thanks for your help. Lila :)  

I am unable to make a reservation using the reservation features on Eurail.  All trains are booked.  However, when I go to the SNCF site, there are available trains.  Can I book directly with SNCF using my Eurail pass?  If so, how?  Customer service is all in French and was not helpful.

Hi, I have a trip coming up on the 22nd of April. Can I buy it right now and start booking my trains? Before I was told that I have to wait for the physical mail. It's now all digital or do I have to do it months in advance? Pls help... Can I booked on the day of when to the train...

Can I make a reservation for a TGV from Basel to Paris, if I have a France One Country Pass? I know it's written that travelling to the country of your one country pass isnt included. But the TGV is opeated by the french SNCF. In addition, in the "trains in france" site on the Interrail-Website, it is written that "An Interrail Pass valid in France covers travel to some train stations of bordering countries: Basel (Switzerland)(...)". So can I travel from Basel to Paris (and make reservations for the TGV) when i'll buy a one country pass?

Hello,Do the Eurail Pass needs to be activated in order to use Bernina Express? Or as long as we hold a Eurail Pass we can use Bernina Express pass with seat reservation? Could someone confirm on this please? Thank you

Hi all,Yesterday I booked my four day in a month interrail pass and was super exited to travel. I use the online pass for the first time and facing now already disappointment. Today I booked my first train reservation for tomorrow from my home country to the UK. I wanted to add this travel day in the App and discovered that already one travel day is taken!! I feel quite said because i have low budget and now one travel day is gone :( I read that this is because i filled yesterday in a hurry the starting date of the pass in for today which mean that today is my first travel day however still sitting on my couch… And you cannot change it on the day itself so the FAQ says… and i am really not a post something in a community person but the do not have any support! Very disappointed in interrail at the moment and very disappointing start of my trip tomorrow..

I am travelling from Dublin to Brussels in one day by getting a ferry to Holyhead and train to London in time to get the Eurostar.  however I am having all story’s of problems.  I put in a start date (the day I am leaving Dublin ) and when I try to book Eurostar it tells me my pass is not valid for that date  I have a mobile pass    On the Thalys site it wanted a number that appears to be only on the paper ticket?I also had trouble on the Thalys site getting it to accept Ireland as my place of residence it would accept United Kingdom  so I’m having trouble all round If anyone has overcome any of these problems I’d really appreciate some help.   Thanks 

Hi. I’m hoping somebody will be able to answer a couple of questions about the ‘4 day global pass’ please?Do I have to use all 4 days of the pass? I was hoping to travel on a Saturday and then come back the next day on the Sunday between UK and France, therefore only using 2 days.Secondly, my journey would begin on the Saturday from Birmingham (UK), travelling to Paris. I would need to get a train from Birmingham to London and then the Eurostar from London to Paris. Would the Birmingham to London and London to Paris journeys all be classed as one outgoing journey and therefore covered by the global pass? The return journey would be the same the next day - Paris to London and then London to Birmingham.Sounds a waste of the pass but it actually works out considerably cheaper, but only if I’m allowed to use the 4 day pass for this purpose?   

I am trying to make a reservation for a travel from London Euston to Manchester Piccadilly and can’t see how I do this without buying a ticket.  I cannot book it via Eurail site and if I go to National Rail or Trainline websites I can’t see how to just reserve a seat.Cana someone let me know how I do this.  Thank you.

Hi All, I have a quick question about the reservations: if I have a Eurail pass, can I purchase and use a seat reservation from the train company's website (ie Deutsche Bahn, Trenitalia, ÖBB, etc) and use that? Or do I have to purchase through Eurail/Interrail?Sorry if this was asked before and I missed it.  Thanks! -Best, MattPS. Also if you know of a discount code to share for my first Eurail pass it would be amazing! ​​​​

Hi!I would like to buy a global pass cause i will go to morrocco by france and spain.I have few questions:the pass cost 1594 for 5 people per 7 days, but the place reservations aren’t included right?How i can reserved the places? i see some people used global pass on official trains websites...is possibile? I see Balearia (ferry from spain to morocco)...is included in the global pass? how i can do the reservation? how i can see the exactly price for the place reservation? Thank you!