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Hi all! I am looking to book a post graduate Europe trip with my college roommates and was wondering what it would mean if we booked the 15 or 22 day Global pass? I see that it says we have 15 rides or 22 rides depending on the package we choose, but I was wondering if it means I have to use all the passes in a row? Or is it that I have the 15 rides for a certain amount of time and as long as I use them in that time frame it is one price? Any answers or advice will be helpful!

Dear Interrail Team,I have requested an exchange of my 2020 global pass after my journey was interrupted due to covid measures in spring last year. Following your advice I asked for exchange at the train station where I purchased the original pass. The staff there had no clue and told me to contact Interrail directly. That's what I did more than a week ago and I'm still waiting for a reply. I want to start traveling on 11th August and would really appreciate your reply before that date.Thanks,Marco 

Hi,My girlfriend and I are so hopeless trying to find out how to reserve seats. Can you please give us detailed instructions on how to do that?We tried the seat reservation via the app and the train website as well. We just couldn't figure it out.Our trip is on 12 August at 10:19 from Brindisi, Italy, to Nijmegen, the Netherlands. We must reserve seat from Brindisi --> Bologna Centrale --> Venezia Mestre --> Muenchen Hbf. Thanks in advance!Kind regards,Muhammad Al Shaghouri Alhayek

Hey community, in September I will travel for the first time with an Interrail global pass from Germany to Switzerland. Does anybody know if I can use my pass or get a discount for the funicular in Lugano to Mount San Salvatore? I saw on their homepage that they grant a discount for the following category: Holders of ½ price, GA or SBB 1-day travel pass commune Thank you 🙏🏻 

May we use Interrail-Pass Norway for trip Göteborg - Oslo - Göteborg?

Hi Interrail Community!I have now been trying for som hours to make a seat reservation for the train that goes from KARLSRUHE HBF to PARIS EST (Monday, August 16, 2021, 06:05 PM - 08:47 PM), and i must now realise that i don’t have the ability to do so. I feel like i have been trying everything, but nothing seems to work. Can anyone help?

We had to change our reservations. And have to do that in Lyon at the station. We have only 28 min. Someone knows the station and the way to the ticketstore?

Hey fellow travelers! :-)I'm travelling through Croatia in the end of July this summer, and I want to take a night train from Zagreb to Split. Though, I cant seem to figure out where to purchase the reservations? Only for the day trains, but I really want to get a night train to save travel days and also money... :-) Most online places I've visited just dont seem to offer it, so maybe its sold out or what? Or can I risk it and wait until I get to a bigger train station? Like in Ljubljana? Any help is welcome! :-) 

Hello guys Does anybody of you have experience traveling from UK to France, Germany, Czech Republic (probably Belgium or Netherland) as I plan to go back home after almost 2 years locked here in UK (to Slovakia) and I'm thinking if anybody can give me some tips how you traveled especially now during Corona times ... How were the borders, did they check some document, which documents I have to have. I checked my route and it should go to Paris then Frankfurt then Prague or Vienna and to Slovakia  Thanks a lot      

We encountered some problems while making seat reservations. we got an email informing us that “Something went wrong with your order”. Since we depart in one week’s time we were wondering if they  will be able to re-book our seat-reservations in time or if we should look for another correspondence?

I made several seat reservations and received e-tickets via email. I could also see all my booked reservations on my Interrail account when I logged in. After I activated my pass on the mobile app, the seat reservations are no longer in my Interrail acount! It now says”You have no recent reservation orders.” How can I view my seat reservations again in my Interrail account?  

When we made reservations for our train and planned our trip there was no construction work planned in Italy. But tomorrow we leave Budapest to go to Rome with the nightjet from Vienna and have to have a transfer in Bolonga. We planned it exactly so it would only take one day, because we board the train before midnight and were not supposed to have a transfer. With the transfer it would take an extra day on our interrail and we simply don't have room for that. So do we need to make room in our days and pay our self for a ticket for the extra trainday or is this covered by the rail company?

I am trying to book my reservation but it doesn’t show me the price (see photo). When I click on “how to book this connection” it sends me to the landing page of reservation booking… Can anyone help me? Thanks!!! 

Hi, We are unable to make seat reservations for our Paris - Munich trip tomorrow pm (08/08). Prices aren(t shown.We have contacted the Interrail support team but it appears they are receiving too many requests and wont be able to answer us in time.We have checked on the national railway company website: there are still seats available. However, we can't find a way to book seats with an “interrail option”. It seems the number of Interrail seats are limited, but we have never been informed of this… Do you have any information that could help us ?Many thanks, Julie

So here is my situation: I am coming in from California, my first day in Europe is September 5th (Madrid), then to Barcelona (September 7th), then on to Switzerland (September 10), where I plan to be for several days and travel within the country.I bought a 5-day within 1 month first class global pass, so my question is, what counts as a travel day? Is local transportation included and counts as a travel day?Thanks

Hi, we habe a mobile pass and we planned our trip with the train connections of the deutsche Bahn App. The Problem is that the train connections that we planned with aren’t existing in the interrail app. Now we want to activate our pass but we have to add our train connections that aren’t existing here. Can we use the train connections of the deutsche Bahn App for our mobile pass because only with them we can visit the places that we would like to visit. We also saw that Deutsche Bahn and interrail are cooperating partners so it would be possible right?

I’am waiting for 6 days now for an answer from Eurrail to change my name on my mobile pass. Is there a way to do this yourself in the account? I haven’t activated te pass yet, but I need the pass soon.

I am taking a ferry to night leaving at 22.00 and arriving 6.30 tomorrow morning. Is it right that I can put in 4. August (and not 3.rd august) in my travel day. In my trip plan I have put the ferrys date and time of departure though. Regards Karina

Hi! My question’s a little bit confused so i need your experiences.Me, as a non EU citizen, created a route and want to go France by plane (there’s no restrictions) first. Then i will go Switzerland and here’s the problem! There’s no restrictions for passengers from france, but i’m a non EU citizen. (The countries here are just an example, i just wanted to explain situation)Does anyone have an experience like that? Did you face any problem? Thanks in advance!

HelloI wanted to enter my password with my password manager, but that didn’t work, copy and paste also doesn’t work in the password field. This is the first website that this has happened to me :( Please make a normal field, so that not every one has to type in their 20 digit password Thanks!

It's my sixth day out of seven. I have the Interrail Pass for 30 days. Everything was alright till yesterday. Yesterday evening the train guards let me and my friend go but there was no ticket on their devices after they scanned our QR codes. They even told us that the ticket is "way too expired". The situation has repeated today. We are in Nordrhein-Westfalen in Germany. I can speak German only a little so we had to use the translator. It's stressful. I am worried and I don't know who I should contact and what I should do. Tomorrow we are going home, to Poland.

I am travelling through six countries starting in two weeks time. Some of my journeys require seat reservations which I have been unable to make, either through Eurail or OBB (train operator). I started trying to reserve them a month ago and haven’t had any response from OBB Customer Support. Does this mean I won’t be able to travel these routes? What other options do I have? Some of these are the second leg of a longer journey so I don’t want to be stranded somewhere! Thanks 

I have global pass but I could not make a seat reservation for the train from Bruxellesto Vienna, however seat reservation is not required for this train. How can I be certain to have a seat on the train without a reservation?

Hello, A couple of times now I have booked tickets for trains or journeys that simply did not exist. The first time was going from Brussels to Luxembourg City. I used a Travel Day to book a ticket for a direct, fast train the night before. Traveling by rail was meant to be less complicated and faster than bus. When I arrived at the train station in the morning, I discovered that the train did not exist and instead was sent via 4 trains and a bus on a journey that was almost 3 times as long as what I booked. Had I known, I would have saved my Travel Day for a different date and booked a direct bus instead. Today, the same thing has occurred traveling between Munich and Zurich. This morning I went to the train station and used up my last Travel Day to book a direct, fast train. This was confirmed by station workers. After departing on the train, however, I was informed that the train is no longer direct, that my journey requires 2 connections, and thus is now longer than advertised. This

Yesterday i bought an interrail ticket for me and 3 other people. I am still waiting for a confirmation email or some sort but it does not seem to be comming. I’ve tried all ways of contacting but the phone number i could find didn’t work, the help bots couldn’t do any good and there is still no reply to my mail.