Solved

Hi there,I traveled the NJ295 from Munich to Ancona, departure date 24 July. It was delayed by  (OOPS ANOTHER EDIT -)135 minutes (!!). I am now trying to file for compensation, but I cannot find the train anywhere on log websites. The problem is (maybe?) that this train usually travels to Rome, so the systems have maybe not been adapted to this. Does Interrail have train log files that they will consult or is proof all on me? I stupidly forgot to take pictures of the situation (can't remember the exact time of arrival as I was in a hurry getting off with two kids..)Also, when filling out the file, does departure date count on the form or arrival date (which suffered the delay)? Edit: I was looking for compensation for my seat reservationon the ÖBB site - it reports the train without any delay! Oh no!! How can that happen??Thanks!!

I’ve purchased a first class pass and am trying to book a seat reservation from Barcelona-Sants to Alicante Termino on 17/08/23 at 10:15am, but the aural website is only showing 2nd class reservations available. Does this mean first class is sold out?Can I used my first class pass with a second class reservation?Thanks!

Hi I have booked and reserved seats from Florence to Interlaken west with a train change from Milano P garibaldi to then Milano Centrale to Spiez then Spiez to Interlaken west. tickets have been sent to me for all except Spiez to Interlaken west. I have no ticket. I’d this right ? Is the ticket to Spiez valid through?or do I have to pay for this once I arrive?the app shows me all the way through on my Trip with ticket activated.   

I have a 1st class pass.  Can I book second class on Eurostar? Has anyone here done it?

I have booked a seat reservation on the eurostar. I have a first class global ticket but I have booked a second class seat reservation however I am worried as on the reservation ticket it says Holder of valid Eurail/Interrail Pass Second Class only. does this mean that my first class pass is not valid and only a second class pass is valid?

I have a first class global pass. I use interrail for the first time. When I want to use a nighttrain (euronight or IC) sometimes it seems that there's no first class, so I have to make a reservation for second class. Does anybody know how to handle? I can't find this in information. Thanks. 

It seems that you can’t book a train from Olsztyn in Poland to Berlin in Germany with Interrail. For the past two months, the interface has told me that “maybe” there was no seats available anymore for Pass owners. But also that I needed to wait 30 days before the trip scheduled date for trains in Poland to become available. Now I am 30 days before the trip, and still I get the same message. It would be more honest to say that they don’t support some trips. Which makes the Pass much less advantageous.

Can I buy the ticket online so they send it by email and I print it as I only got a laptop and no apps mobile?The option of them sending it to my adress will take 10 days+ and I am in England!???  

I added an outbound journey from my COR to my pass, this was for London to Brussels. when I arrived to get on the eurostar, they said I could not board as I did not reserve a seat. Interrail app did not suggest I needed a reservation for this train time.I have now had to book onto another outbound journey tomorrow, but it will use up 2/2 outbound inbound journeys.What am I to do when I need to return to my COR at the end of my trip?  

Hello everyone,Is it possible to travel on the weekends only? I have a global-interrail pass (1 month) but can only travel on the weekends. So could I technically not use my interrail pass (and the Deutschlandticket instead) to travel to the borders, and just say that I start from the neighbouring country? Or is any way of returning (even if its not saved in my pass) to my COR violating the terms of the pass? Or maybe I just pretend to stay at border station (outside of COR) and then “continue” my travel later, within the 1-month period?Thank you!!Anil

Hi,On my first travel day I have several journeys in my trip as I am taking 2 trains in the UK to get to London before boarding the Eurostar, then a final journey from Paris to Strasbourg (all on the same day). Do I need just 1 QR code for all those journeys and therefore I add those journeys to my pass at the same time, or is it ok to add them individually & presumably do I then get a QR code for each journey?Thanks

I accidentally wrote the wrong birth place for the reservation of a train of Trentitalia. But the birth place is not printed on the train ticket. So does it matter or should I get in contact with them to correct the given data?Thank you a lot!

I commanded a ticket on April 9 2023 for 7 days within one Month  starting 1st June2023 I used this ticket for 4 Trips between 1. and 9. June and arrived in Nantes La Baule France. There I spent some days with a friend and I did not use my Smartphone because I had no possibilty to charge it and we had no Internet Connection. When I wanted to look at my ticket some days later, I read that it was expired. For continuing my trip to Bordeaux and for my trip back to munich I had to buy new tickets and I got big troubles in the train. I could only show my reservations to the controller but I had no valid ticket on my smartphone.How can I get my money back?

First Time user of Eurail. I will be in Europe for about 15 days holiday as a single traveler, we used the planner on the app to find the 7 train journeys I need to take, and we saved each one as a my trip (I have 10 days over 2 months) but now I look at it, we connected the first My Trip to the pass, even managed to work out how to get a seat reservation, because as per the instructions we read it had a slide switch to connect it to the pass. None of the other 6 my trips seem to have this slide switch??? I haven’t reserved seats yet on the other journeys, is that why there is no slider switch?? I need to take the other 6 journeys during my 15 days in Europe.I can’t understand, there doesn't seem to be any useful instructions. Please help, my next journey is in 3 days. 

Hi, please help me how to get from Sarajevo to Croatia so that we can continue using train to Zagreb. Is there train from Sarajevo to Banja Luka or northern border? Interrail map shows there is, but train webside doesnt? Thanks!

Hello! I won the free interrail ticket for Germans to travel to France (for 7 days, valid until the end of this year, was offered by the Government). Now my questions:Can i give/sell this pass to someone else or can i exclusively use it because it contains my name? How much would a comparable interrail ticket cost for 7 days for France? Thank you!

Hi,I want to travel from my homecountry Germany to Italy, which takes longer than a day. The problem is, that the app forces me to use both trips in my homecountry for this one trip.Is there anything I can do about that?Thanks 

Hi! I’ve been trying to make reservation to Nice from Paris on September 8th but with every option I get an error message saying: Sorry, something went wrong. Please try again later or search for another connection. This connection will be removed from your cart.I don’t know if the tickets are all sold out or is an error from the website, can anybody help me?I got the 7-day 1-month Global pass.

I am currently booking tickets for Anne Frank House and noticed a discount for EYC. Is a European Youth Card worth it and how much does it cost?Is it related to Discover EU?

I am trying to get to Paris from the Netherlands. Would I need to buy a global pass for just a one way trip to Paris from the Netherlands?

Hello, someone who can help me to know if I buy the 15-day pass in a month when I buy the pass I have to select the days that I am going to travel and I can activate them as I decide where to go and the days that I will not travel for a stay

Hello,I am traveling to Italie soon with friends, and I got us the interail 3 day pass. We are leaving from Switzerland and our first train goes from Brig to Milano, however I am unsure if my interail Italie pass covers this first trip. I called the CFF and the lady told me I need a ticket from Brig to the first Italien stop (Domodossola) because the pass is only valide IN italie. But on the interrail app it doesn’t seem to tell me I need an extra ticket… What should I do? 

I’ve received a train reservation in the post and was wondering can I photocopy it and does the photocopy work?

in het kader van domme vragen bestaan niet, de volgende vraag: ticket voor de eerste dag aangemaakt in de app. Met dat ticket kan ik dus inchecken op mijn startstation Den Haag CS en de poortjes openen?

Hello,We allready made a reservations boatpanoramaexpress (boat and gotthardtrain) direction Lucerne to Lugano and seatservation for 2 adults 29-07-2023. How do we add this yourney in the interrailapp? Do we have to do t his manually? The  journey does not exist in the interrailplanner.