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Ciao, ho acquistato un global pass di 4 giorni, attivandolo ad Aprile per un viaggo in Spagna ad Agosto.Voglio cambiare viaggio e periodo ma quando vado a simulare il nuovo viaggio (in Dicembre) non mi permette di fare alcuna simulazione, dicendo che il pass non è valido.Perchè?..il pass l’ho già attivato ma ho comprato solo un biglietto della prima tratta.Grazie

I bought 3 global passes, and just noticed I’ve been double charged in my credit card. I have two charges of $1,074. I delivered my information to a bot, but haven’t received any response. This seems to be something that happens a lot. 

Hello everyone,My App Rail Planner shows the wrong day for a trip, and does not allow me to travel that day on other trains. Has that ever happened to someone?More specifically:I choose my return from Zurich to Rome (out/inboud day) for the 6th May, and booked my seat reservation on the two trains.Now the reservation mail confirms correctly the 6th May, and so does the website, but ON THE APP it shows the day selected for Zurich-Rome as 4th May, so it does not allow me to choose another train for that day.And it happens i have to travel also the 4th May (from Amsterdam to Zurich).Doew anyone know how to correct this?Thanks.

Hello,It has been over a month since I first contacted Eurail Customer Service for assistance with my inquiry. I’ve received two automated responses that someone would assist, but I haven’t received any follow-up in the past month.I was mistakenly charged twice for my reservations and would like the second charge reversed. If someone would please contact me, I can provide the order number as well as additional details.Thank you!Diana

I'm trying to book a seat reservation for a train from Paris nord to Amsterdam and its sold out I tried to book throw Thalys and I found out some trains with available seat reservation in different times than the times available in the eurail application So if I booked a seat reservation separately for the times that they are not excited in the eurail global app is that possible? and do I need to use a travel day regardless the availability in the app And once I booked a seat reservation throw Thalys do I have to do any thing else in the eurail app Thanks 

We are travelling in July and have a first class pass. Just wondering which type/company to travel on as we have a few long journeys and want to make it as comfortable as possible. Our journeys are as follows. May seem a bit jumbled but we have certain events that we are attending. Don’t want to do overnightBerlin to Budapest 17/7Budapest to Paris 21/7 Paris to Lake Como via Zurich 24/7Milan to Naples 29/7Thanks 

I did purchase a EU Global Pass for 4 days. I would like to check if I can travel from Roma Termini to Fiumicino Airport by my pass without a reservation?This question actually applies for other routes within Italy as well. For instance, I reserved a trip already but on that day, I miss my train. Can I jump on the next train without purchase another reservation?

Hello! I'm unhappy with my purcahse of the passes... I just bought two adult passes because I know our 2 year old travels free with adults. However, only now starting to make seat reservations i realized its not possible to book our child her own seat without adding her in an adult pass - which apparently is not possible anymore. It is VERY MISLEADING that when purchasing passes the only option for a free child pass is for a 4-11 year old. So of course i didn’t pick this. Should I have picked this for our 2 year old if I wanted to make seat reservations for her? I was very thorough when planning the trip and the interrail passes and still this didn’t come up beforehand. 

Has anyone sent luggage to their final destination? 

Hi, I booked a RJX train ticket from Innsbruck to Zurich on the OBB website and inadvertently booked a seat which I don’t like. Is there any possibility to amend the reserved seat location now? There is an option of seat only(no tickets) but it seems that would unnecessarily book two seats for me (the earlier one which I booked with the ticket and the new one with the preferred seat option) Thanks  Arnab 

se prendo due treni e uno ha uno scalo, parte in un giorno fa scalo e riparte il giorno successivo la notte, contano come due viaggi? 

Hi, imlooking to travel fromGlasgow( Scotland) to London, then onto either Brussels or Paris in one day. Then after a few w days , onto to south of France for about 5 days then possibly Italy for a few days then back to glasgow via London. Taking about 10-12 days in total. Would the pass cover that?  Would I need to book pass then try and book reservations? Does it work to abs from Glasgow? 

If I am able to search for a smaller city and it is findable to add to an itinerary, does that mean it is indeed part of the global pass?

Hello, I’ll be traveling from Netherlands to Belgrade, Serbia this summer. My final destination is Athens, Greece, but I do not know how to go about. I understand taking the train from Belgrade to Athens is not possible as there is no connection, I know there is a bus but I would rather travel by train as soon as I entered Greece.I was thinking to take a bus from Belgrade to Thessaloniki and then from Thessaloniki a train to Athens, however, this does not show up in the DiscoverEU app. I can not figure out if these trains are actually running. Can someone give me some advice?

hello,I live in Belgium and I want to go France only in July. Do I have access to the pass 1 country? Because I’m leaving from Brussels, si I don’t know; Thank you

Hi,My daughter is going Interrailing from the UK in July with some friends from College but she doesn’t turn 18 until August.On this EU website https://europa.eu/youreurope/citizens/travel/entry-exit/travel-documents-minors/index_en.htm it says she “may need an extra (official) document signed by their parents, second parent or legal guardian(s) authorising them to travel.”However, I’m finding it very hard to work out what she needs and for which countries. The UK Foreign Office website suggests that most of the countries on her itinerary do not have specific requirements but it all feels a bit vague. I need some concrete advice to ensure she has all the paperwork she needs.The only thing that appears to be suggested is to contact an Embassy for each country to check.Is that the best thing to do or is there an easier way to check?I hope someone can help.Cheers  

Hello Team, I read my articles they have issues while generating QR code, Can you please tell me which is better IOS or Android Specially for QR codes. Please even tell me Can I generate code before 5 minutes of boarding to train.

I check train time from Salzburg to Mayrhofen and it shows that the line between Jenbach Zillertalbahn to Mayrhofen im Zillertal not in pass network. It confused me since train Re 143 Is a part of train in Austria.  

Hi,I am trying to book a seat reservation for italy from florence to rome and we have a eurail pass, i see the reservation, added it to pay and then it wont go through, says not available anymore check another connection

Hello,I have bought a Eurail global pass and I am trying to make reservation between Zurich and Paris for 12th May 2023.  The website is not allowing to reserve for any direct train. It is throwing error “One of the legs of your journey could not be booked” and I am trying book a direct high speed train between Zurich to Paris. How to solve this ? My travel is in next 3 weeks.

Hello everybody!I bought an interrail global pass (4 days in one month) and used already two days with outbound and inbound journey. Is it possible to use the other two days for another trip if I do not start my journey in my country of residence?Is there someone who can help me please!?Julie

Hi everyone! I want to travel from Istanbul to Sofia May 31st. I arrive in Istanbul the day before. Will that be in time to buy a seat?Thanks!

Hey there!I traveled from Berlin to Barcelona using two travel days. I started with an swiss over-night train from Berlin to Karlsruhe. From there I took a french TGV to Paris. It was counted as two travel days which I planned with.BUT: Also they counted both of my outbound and inbound travels which doesn’t make sense to me due to the fact, I was traveling non-stop from Berlin to Barcelona.How can I fix it? (As no one of support team seems to be reachable and I want to use my inbound travel soon).Many thanks for any advice!Nina

As a NL resident, I want to go to Luxembourg.  The route transits Belgium. And there's the rub.   The public transport in Luxembourg is free… smart smart smart. Can I use a 1 country pass and have it count for the transit country, Belgium?   Or do I need a global pass?Thanks!

Hello we have now experienced twice not being able to order seat tickets. On monday 24th we are going from Budapest to Zagreb, but can’t order a seat ticket without paying for a regular ticket as well. On tuesday 25th we Will then go from Zagreb to Split with the only Daily departure, where a seat ticket is required. However, we cannot understand how to order that seat ticket, and we are nervous that the train will be fully booked when we arrive in Zagreb to buy the tickets physically at the train station. Can someone please help us?:)))