Solved

I’m currently looking into my Eurail trip to some less travelled to destinations. But I’m concerned some of the routes are NOT valid with a Eurail pass. For example, the map PDF lists Meydanekbez, Syria as a destination (via southern Turkey).This, among other places, is somewhere I’m interested in exploring but I’m questioning it’s accuracy, I’ve been told that the map lists a lot of places that you cannot reach. The last thing I’d want is to plan a trip and once I’m there find out my anticipated trip is not feasible!

Hi,yesterday we discovered that our dates of birth are wrong on our cards. We want to leave on Saturday (tomorrow), just judging by all the responses, customer service will not respond in time. Is there a possibility to adjust it yourself? Because traveling with wrong data doesn't feel good.-Iduna

Hello! Our group has four travelers with paper Eurail France (Flexi) Passes good for 4 days of travel. How do I reserve seats before our passes have been activated? The website doesn’t recognize our pass cover numbers.

I activated my pass and put in the first day (outbound/inbound). But now I can't see it any longer in the app :( it's away but inbound/outbound ist 1/2. What can I do? I can also don't put new dates in. The journey should start at the 16.july next step ist 19.july... I am not able to put in something before the 19.july

Hello,  I have a question, I booked a night train seat reservation from Wien to Warsaw on 2nd of August using OBB website but when I check the Interrail rail planner app I don't see that train in the list, Can I still use this train using my Interrail Pass? 

Hello dear community!We want to start our journey with the 2 months continued global pass on july the 20th and are wondering wheter it will be valid until the end of august or until the 20th of September.So to say: does july count as a whole month or not?The interrail website sadly wasn't a big help so we really are looking ahead to get some help here!!Cheers Lutz and Lou

Hi guys, does anyone know if this train really requires a reservation? In the app it says so, but I haver read on some sites that It isn't. thanks!  

Following problem: I bought the mobile pass (as I have in the past) and did not realise my Iphone 6 is no longer supported by the app ( what I find highly annoying is that the app itself still runs perfectly on my phone, it is only when I want to add a new pass that it asks me to update the app - super misleading!). long story short, interrail refuses to give me a full refund despite me being unable to use the product I bought, so I was wondering whether it might be feasible to activate the pass on another person’s phone and let them add the trips I need, and then just have them send the screenshot of the ticket to me?

Hello, I am planning to do interrailing from Roma to Vienna, Vienna to Warsaw, Warsaw to Prague, Prague to Budapest and Budapest to Roma (Via Vienna). I would like to know if there can be any better route planner for this above itinerary? Also, when I checked for Vienna to Warsaw night train, The DBB or Interrail is not showing any trails but Poland Railway website is showing a direct night train (no stops). Can I book the seat reservation from their website? Thank you

Hello everyone,In September I will start my global interrail for 1 month and I have some doubts that after checking similar tickets they have not clarified my doubt. My last travel will be in montpellier and later i will get a train to visit barcelona , then i choose a train from france to spain  but i live in malaga,so my doubt is that if i go from montpellier to barcelona and stay 2 days in barcelona and later get a train to malaga, this is considered as 2 inbound journey or like i get a train in barcelona to malaga will be 1 inbound journey. Thanks and Regards

Hello All,I recently had a particularly unpleasant experience when asking someone politely to move from my reserved seat on a compulsory reservation train in the Czech Republic (IC 500). We ended up having to get the trains conductor and it got extremely aggressive. Are there any suggestions or helpful advice you can provide going forward? Thanks in advance,Ben :)

Hey guys.  I have an interrail trip starting tomorrow, from UK to Norway. I had all the sections planned out etc a month ago, and checked every so often, but this morning I read someone on reddit say that they had problems on the German sections especially Hamburg to Copenhagen regarding reservations absolutely required when the interrail info says you don’t need a reservation. Many others commented the same.I WAS going to travel from Brussels to Koln, then to Hamburg, then Copenhagen, on the 13th July. Seemed easy and was looking forward to it. Now I’m just really annoyed and confused that the information was wrong. Good job I saw the reddit post!   So the Interrail app and planner states no reservation required, but apparently it is? Now I cannot reserve the train/time that I require, as it is not possible. This interrail is kind of ridiculous. The app and the website don’t seem very good, and the seemingly low cost of the interrail pass now seems expensive as all the reservations ad

Hello Community,  recently i have picked my journey from Venice (ITA) to Nice (FRA). I have checked it via  eurail webpage, and i have also booked requested reservation for trains in Italia (Frecciarossa 9728 (from Venice to Milano Centrale) and also for FrecciaBianca 909 from Milano Centrale to Ventimiglia).When i tried to add these journeys to my trip, i am not able to find second train in Italia (FrecciaBianca 909) So currently i have Ticket in railplanner app + reservation from Venice to Milan, Then i have Reservation from Milan to Ventimiglia, and then i have ticket in railplanner app  from Ventimiglia to Nice (reservation here is not required).Please can you help me how can i add a ticket to railplanner app for part of my journey from Milan to Ventimiglia? Or what should i do to have proper documents ready?It would be good if somebody can help me before Wednesday  21.7.Thanks in advance.Br,Pavol.

I have an two month ticket and I plan to go home in the middle. I know that you can only enter and leave your own country once. I am prepared to pay if I leave and enter the second time that is not a problem. My question is if my pass ends if I enter my home country in the first month already? 

HI, I have a global pass on the app. Some time ago I took the dates and the trains and I activated the code (stupid me). Later on I changed my mind and, since I saw it was possible to cancel the trains and reschedule and I did it. Now it says that I can’t activate the new trains cause I have “no travel days left”. And it doesn't make me cancel the travel days either. I’m supposed to start my interrail tomorrow, what can I do??

Hi!I’m travelling from Holland to Sweden soon and reserved seats quite some time ago for the direct train from Hamburg to Copenhagen. When I look for the itinerary in the app or online, I get very different results then I did when I reserved the tickets. On the DB and NS website, my planned itinerary is still available.Is this because the train I reserved is full? Can I still take this train even though the connection doesn’t show up on the website/app?Many thanks!  

I have booked my return trip from Amsterdam to London on Eurostar but now want to change the travel date to later by 2 days.   is the only way to do this by contacting Interail by email.  or is there another method?  

I have changed my movile phone and now i can’t get my pass because it is active in the oldest phone. So how can i solve this problem? Please it’s very urgent because my trip starts in less than two weeks, so if anyone have this problem and could give me an answers it will be very nice. Thank you so much

I'm planning on travelling from Barcelona tot Madrid next week, but you can't make online reservations for Spanish domestic trains. I've found the forum about making a reservation for Spanish domestic trains but I find all options quite complicated except booking on the spot at a Spanish ticket office. Is it too risky not to try to make the reservation in advance but booking it a day in advance when I get in Spain so I can go to a ticket office once I'm there?

Hey everyone,I have a question regarding my outbound journey. I know that i can use several trains in my home country as long as it is on the day of my outbound journey. That is correct, right?But is it also okay if I use my outbound journey and not actually cross the border on that day? I would need to take several trains from my home town in Germany to a different town in Germany where I would spend one night. The next day, I would actually leave the country with a separate ticket that is not linked to my Global Pass in any way. Thank you!

Hello, I would like to know what "no reservation needed" means, because it sometimes shows the price to book a seat but says that I am ready to travel.Thanks in advance ;)

Hi I have a 1st class eurail pass, I have a travel Brussels to London at the 18th of July. All seats looks reserved, and "Reserve a seat is obligatory". What should I do? I can't travel?

Hello, I Want to take the RJX261 train from Wien to Budapest tonight, at 21:43. The interrail app says I need an obligatory seat reservation. However, I think according to Austrian trains official website this reservation is not obligatory. I'm not sure about It so, can anybody solve my doubt? Thank you

Hi, I’m going interrailing for the first time next week. One journey we are trying to find a way to book is Marseilles → Barcelona on August 10th, but we are struggling to do so because it seems like we can only book a paper ticket. We are leaving the country on Tuesday though and it says it will take 2 weeks to be delivered, which is obviously when we won’t be home. Can we just book a ticket when we arrive in Marseilles on July 6th, or will this be too late? Thanks.

Hello, I have booked seat reservations for my friend and myself for our first travel day. I have saved the journey in my rail planner app and activated it as a travel day. My friend, though, is unable to do the same as the journey is sold out and therefore does not appear in the app anymore. How is she then supposed to have a valid, activated ticket for the journey? As mentioned before, both of us have a valid interrail pass as well as booked seat reservations for the journey.We are looking forward to receiving help as soon as possible!Kind regards,Signe Marie Juul Nielsen