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Anatole BdNew aboard

asked in Train connections & reservations

Pass Italy

Hello ! I want to go to Italy but is the train between Paris and Roma included in the pass ? Or i have to pay another train ? Thank you for your help 😉

743

2 years ago

Hermann KraushoferRight on track

asked in Travelling by train

Schlafwagen

Hallo! Ich würde gerne einen Platz im Schlafwagen reservieren. Ich kann diese Option in der App nicht finden? Gibt es diese Möglichkeit überhaupt? LG Hermann

9738

2 years ago

SeyagerRail rookie

asked in Train connections & reservations

COVID restrictions in Trains

Hello.I’m traveling through Europe and Italy is one of my destinations. I’m vaccinated but the one that I have is not official in EU. Also is impossible to get the Green Pass here in my country. I have an international vaccine card, but I don’t know if it will allow me to enter every train. Is something related to COVID needed in order to enter the trains or I just have to show my Eurail Pass?thanks for your time.

14264

2 years ago

Craig GigaxRail rookie

asked in Eurail & Interrail Passes

Two Country Pass?

I am flying into Zurich for a week long trip to Italy. The only day that we will travel in Switzerland is the trip from the Zurich Airport to Milan.Do I need a two country pass or just an Italian pass?

834

2 years ago

Courtney MulcahyNew aboard

asked in Train connections & reservations

prague to krakow

Hi, I’ve bought the 7 day pass in one month 1st class and have been looking to book my reservations. So far I will only need to pay for Paris to Munich. I will not be prebooking the seats that already say your ready to board, prebook seat is not required only if you want to. I cannot find a seat for Prague to Krakow- and krakow to Berlin. It is saying from 0€ but seat reservations required. I am not travelling till the end of July - 12 weeks away but would like to be organised and have them all booked. Do you know if the seats are just all booked and you cannot book them or are they not released yet? thank you

5273

2 years ago

MosokyNew aboard

asked in Eurail & Interrail Passes

Should I get the eurail pass or purchase individual ticket from trainline

Hi all,I will be travelling to Italy/France in two weeks time. I have actually purchase the eurail pass at around €270 and has yet to activate it as I am trying to see if there is any ways to avoid the seat reservations fees which can easily add up to another €100. My friend somehow managed to avoid these fees when she booked all the rails required over the counter physically once she landed in europe. Can anyone help to confirm if this is still valid? Will it be more cost-efficient to cancel the eurail pass and purchase individual tickets via trainline then if seat reservations are confirmed to be required? Or any other apps if you guys can suggest to me. It’s my first time to europe travelling around between different country. Appreciate all the suggestions and help to save cost! Thanks in advance.

9643

2 years ago

LoubrownRail rookie

asked in Eurail & Interrail Passes

disabled carers pass and nightjet question

Hi there, I have a few questions before I purchase my passes, could anyone help?1. I'm a disabled mum with two children and need to have a carer with us, how do I apply for a carer pass? I can't seem to get hold of anyone, I've tried emails, chat bots, dead phone numbers, everything. Obviously I don't want to purchase my pass unless I know I can actually use it and don't know what to do!? 2. I've been trying to look at reserving seats for the nightjet Amsterdam-Zurich on the 25th July, I've tried the obb website and the interrail app but when I try to do seat reservations only it just comes up "ticket not available" I can however book a full price ticket without using the interrail card so the train must be running?? How do I book a couchette for this train? Many thanks in advance

2183

2 years ago

David G.Full steam ahead

asked in Train connections & reservations

Night Train Rule

Hello!I'm starting my Interrail-adventure next week and my first train will be from St. Pölten to Zürich. I want to catch the train as early as possible, because I plan on travelling from Zurich to Milan on the same day, so I only use one travel-day. My question is the following: the train departs on the 3rd of May at 20:40 from Budapest and arrives in St. Pölten at 23:59 (still May 3rd) with the departure at 00:01 on the 4th of May.Will this cost me one or two travel days, as I'll be boarding the train right on the edge of those two days.Which time counts? The departure time or the time of arrival? Thank you in advance,David

1953

2 years ago

TörnqvistRight on track

asked in Eurail & Interrail Passes

Problems with the Rail Planner app, unable to add journey/use travel day

A customer of ours is experiencing problems with the Rail Planner app, unable to add journey/use travel day. The app shows a "Something went wrong" error message. They are out traveling right now, please advice. Ping @Nanja

185815

2 years ago

Amber HackneyNew aboard

asked in Eurail & Interrail Passes

reservations

Hello! I bought a mobile Eurail pass for Italy and I am trying to make a seat reservation; however it is giving us an error when we try to enter in the Pass number. Would you be able to help us make a seat reservation?

381

2 years ago

Jessica M. CornRight on track

asked in Routes & destinations

Florence to Ravenna Train Not Available

I bought a Eurail Pass but the schedule for a few routes I need is. not open yet. It seems that since this is less than 2 months away, I would be able to reserve seats. I am needing Florence to Ravenna on June 18, 2022 and Ravenna to Rome on June 26, 2022. I am only seeing trains available through June 11 and there is only one per day? Does anyone know when I these needed trains will be available to reserve?

2249

2 years ago

Nathanlv105Keeps calm and carries on

asked in Train connections & reservations

Missed trip that was already added to the pass. Can I use the same QR code to get on the next train?

Hi Eurail CommunityIf for example I missed the trip that I added to my Global Pass, noting that this said added trips to my Global Pass has already a ticket, can I use this same ticket on the next train without having to browse for next train time schedule, saving next train tome schedule to my journey and the adding this to my Global pass to obtain a new ticket? what will happen to the first ticket that I missed — is this forfeited?thanks

952

2 years ago

Nathanlv105Keeps calm and carries on

asked in Eurail & Interrail Passes

SBA35930 Train in Germany covered?

Hello Eurail Communityi was trying to plan a trip from Frankfurt to Wiesbaden and the planner says I have to take a train called SBA35930. What is this train SBA ? Is it a partner company of Eurail and is it a participating member of Eurail? Will my Eurail Global Pass be okay to use in this train or I have to but a separate and doffrent train ticket?thanksNathaniel

17905

2 years ago

SV198Rail rookie

asked in Train connections & reservations

Cannot Reserve Seats from Amsterdam to Berlin with Global/Interrail Pass

We have global pass and cannot seem to reserve any trains from Amsterdam to Berlin - always shows the error one leg is not available whether its a connection or the direct train, it can’t be reserved. It takes me all the way to payment and then suddenly the error appears. We have mobile passes, I tried booking on b-europe and it says we need some pass cover number which is only a paper ticket.Same issue when trying to book from Prague to Salzburg, one leg cannot be booked, other can. Tried to go on m.cd’s website and it says “The booking period for this reservation has not yet begun or has already expired.”Can someone please help? Its so difficult to make multiple reservation with constant error messages.

9374

2 years ago

SaraladrilloRight on track

asked in Eurail & Interrail Passes

How do travel days work?

Hello!I was awarded a Discover EU grant and I have a question regarding travel days. Can I take multiple trains using only one travel day or does each individual train we take count as a "travel day"? Thank you in advance, kind regards :)

10642

2 years ago

NancyfreemanNew aboard

asked in Train connections & reservations

impossible seat reservations??!

I’ve been trying to book seat reservations from London to paris, paris to nice, nice to Bordeaux and Bordeaux back to London and it says every possible train is booked up for any of those routes on the days I want or around those dates, I’ve tried interrail.eu and I’ve tried the Belgium railways website and I’ve emailed and I’ve rang up and they just said book on the day when you get to the station and put the phone down?? This seems so risky!! I’m going in just over a month and I’m completely stuck. Ive also Been onto the Eurostar website to try and book the London to paris route but I can’t seem to attach my interrail pass so I don’t pay full price?? I’ve Nearly given up with the whole thing tbh -someone Help please!!

3522

2 years ago

Anke HanxledenRail rookie

asked in Train connections & reservations

Reservierung

Ich brauche eine Pass Covernummer um eine Sitzplatzreservierung bei b- Europe zu machen

1316

2 years ago

Harry LawalRail rookie

asked in Eurail & Interrail Passes

How long does it take for customer service to respond?

I desperately need to change the information on my pass and I have contacted customer service about it. They advertise as a 48 hr response time but I have been waiting 4 days now with no response. Has anybody else had this issue before and if so did you end up getting a reply? Thanks

4463

2 years ago

Marie Claire AltimariRail rookie

asked in Eurail & Interrail Passes

Pass Activation

Hi, I have a Pass interrail purchased on 1st september 2021. I should activate it within 1 august. My question is if I activate it before 1st of august, can I still travel after that date?For esample: I start my trip on 20 july and come back the 3 of august? Thank you!

863

2 years ago

JsmijnnRail rookie

asked in Train connections & reservations

To buy or not to buy pass?

Hi there, I am doing a little research on whether I want to buy a Global pass with Interrail and I need some help from experienced travellers here. My travel plans are basically flexible travel whenever I want to go somewhere I hop on the train. I want to go towards the south of France and Spain first, probably going into Portugal at some stage, move back up through Switzerland and Italy, Germany etc. Now, I am looking at a slow travel plan, so go from Amsterdam to Paris, from Paris to Lyon etc etc. BUT, If I look up the train from Amsterdam to Paris on this website I get: We can't find any trains that match your search. Please change your search and try again.If I look it up on any other booking website such as Omio, there definitely is a train available..? Then I look in the Interrail App if I can find trains (mind you, I do not have a pass added yet) and they state that there are trains but the seat reservation is FROM €35!? Per person? that seems insanely pricey after spending 73

1904

2 years ago

eyeofthetiger810New aboard

asked in Eurail & Interrail Passes

Issues with the Rail Planner

I will be travelling to Europe in a few days time and have registered with a EURail Global Pass. While the ‘Planner’ function in the app has been useful for ‘My Trip’, I have faced repeated issues where the selected date of the travel either disappears or is adjusted to the wrong date. Can this be resolved ASAP? For a large organization such as EURail, app issues like the above-mentioned should not be occurring on a permanent basis as it affects travelers who should have ease going from place to place on time.

2401

2 years ago

Claudia HulshofRail rookie

asked in Eurail & Interrail Passes

Can't add a travel day to the pass

Hi all, we are travelling now and suddenly cannot add a travel day to the interracial pass. Is something goes wrong, and try again (see screen shot). So we have to catch a train in half an hour, and what now?? We already removed the specific journey and placed it back in the app. Nothing changed. Help!

1293

2 years ago

Shahin RashidiNew aboard

asked in Routes & destinations

Sofiya

I want to buy unlimited ticket train to go from Istanbul to Malaga can I do that or not?

983

2 years ago

Alexander Letzkus SaavedraRail rookie

asked in Routes & destinations

How can I go to Istanbul?

HiI would like to go to stambul. I have the global pass but i cant find a route with the app. How can i go? Planes it is not an option.😁 thanks

4715

2 years ago

Hilary FournierNew aboard

asked in Eurail & Interrail Passes

if I have a Greek ferry pass and on my ticket the start and end date is presented does this mean my ferry pass is activated?

look at title above

321

2 years ago

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