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We started our trip with paper tickets. During the trip we lost the tickets. How can we download our tickets to a mobile phone?

SI EL TREN NO REQUIERE RESERVA, COMO SE QUE VOY A TENER ESPACIO CUANDO LLEGUE A LA ESTACION?COMO PUEDO RESERVAR UN TREN SI NO REQUIERE RESERVA?SI UN TREN NO REQUIERE RESERVA, SOLO DEBO LLEGAR A LA ESTACION Y SUBIRME O DEBO IR A LA TAQUILLA Y MOSTRAR MI PASS DE EURAIL PARA QUE ME DEN EL PASE DE ABORDAR?

I planned a 10 trip journey over two months but got sick and had to cancel all my reservations. I was just now ready to rebook and make the passes active. But I just found out that my wife’s pass somehow is still active and has already missed two of her ten trips and two month window is up two days before my new itinerary. Can anyone provide any guidance for me? I understand once a pass is active and you’ve passed any ticket days the pass cannot be canceled.

I made reservations and then missed the train because of delay. Can I make an refund? 

Trains London - Paris, it's September but I can't seem to book for 29 December? But there are trains going because I saw on the Eurostar site. Why can’t I book through the Eurail site? Thanks for your advice!

Hello guys, I need a seat reservation of my eurail from brig to milano centrale, i saw i have a train EC61 from EuroCity on Friday 14th November but for some reason i can’t find where to buy this reservation. Eurail shown as travel from BRIG to Domodossola for Seat reservation required but i cant find where to buy.My Pass is Global Pass 2nd Class

Hello you all, thanks for any help.  Im struggling to find about the seats reservation from Brussels Midi to Amsterdam Central. My trip will be on November 7th.  At Eurail portal I find the train and show that maybe I need a reservation, when I look at the b-europe I can’t find any trains. 

Bonjour à tous,Pour des raisons médicales, je dois rentrer chez moi me soigner mais il me restera 4 jours de voyages disponible sur le pass qui est valable jusqu'à 5 novembre.Est-ce que lorsque je rentrerai en France (mon pays d'origine), le pass sera désactivé et/ou inutilisable malgré que des jours soient toujours disponible ?Je ne sais pas si c'est possible mais dans mon idéal, je comptais rentrer et attendre de me rétablir pour reprendre et continuer mon voyage avant la fin de validité du pass. Bien sûr en rachetant un pass pour compléter les jours de voyages nécessaire + les voyages vers et depuis mon pays d'origine.

Hello,I cannot reserve a trip having my Interrail Pass through the website. It always shows “Something went wrong”.I need to add my pass today to book my trip Barcelona → Geneva tomorrow. Please help me fix this.(P.S. if to choose “traveler with a mobile Pass” it works, only trouble clicking on “traveler with a paper Pass”

The Rail Planner app frustrates me immensely when planning train journeys through Italy. I can barely plan anything. For example, I want to travel from Ravenna to Rimini. The planner says there's only one train per day to Rimini at 6:08 AM, with a seat reservation (€15). If I disable seat reservations, the planner claims it's not possible to travel from Ravenna to Rimini without a seat reservation. Yet, I know from a question I asked AI that there are 12 trains per day from Ravenna to Rimini for only €6 per trip!I assume you can travel on local trains in Italy with the Interrail Global Pass (7 travel days per month).My question: do you also use the Rail Planner app as a journey planner, or is it better to use a different app for trip planning? Thanks!

Hello!I’m currently planning a train trip to Narvik in Norway, likely using an Interrail pass. However, I have a few questions about the pass that I’d like to know first. How do the different passes interact with Night trains? Does the reservation price change depending on if I have a 1st or 2nd class pass? Does having the pass even reduce the price of a sleeper ticket on these trains? Is it possible to book seat/sleeper reservations through the operator websites using the Interrail pass, or does it have to be done through here? How would I do this? Certain services have more than 2 classes. For operators like this, such as Eurostar, which class would the 1st class pass allow me to use? Would the reservation price be different to if I was going via standard class? Would the busses around Narvik also be covered by the Interrail pass? I’m intending to leave the UK on Eurostar for my Outbound journey. Would I then be able to fly back and have the interrail pass cover my journey from the a

I got a global pass and want to travel from the UK to Nice.I’m hoping to get the 20:57 train from Paris Austerlitz to Nice Ville on the 16th of October.When I log in to book a seat this is what I get. I’m assuming the most expensive option is a bed but I’m not sure. I did reach out to the helpdesk and they told me to use Rail Europe to book a bed (apparently they have no clue what the options shown in the screenshot are). However Rail Europe does not find the whole of my journey. Do I need to book seats both in Interrail and Rail Europe for the various legs of my journey? How does this work on the day? Do I have to use both the Interrail app and the Rail Europe app to show I have a valid pass and bed reservation? Or will my reservation in Rail Europe sync to the Interrail app?I’m trying to ask the helpdesk but it’s all very tedious with a 24h delay and often only half an answer so I thought I’d come ask here in case anyone knows. 

I have a Global Pass with a fully planned trip in the Railplanner app on my smartphone. I acquired it on 30/03/2025. The trip starts 13/09/2025.I get notifications in the Railplanner that I have to start planning a trip to keep my Pass active. They came in various shapes. Today I got one saying “Tomorrow is a travel day, but you haven’t added any journeys to your Pass yet.”In the app, I can see the Trip with all the travel days and journeys with all the train information; for each leg, I can see the check-box colored yellow and in the rightmost position. It seems like an Interrail central database is not aware of the information in my Railplanner app.When I login to my account on the interrail website, I can see my pass but no trip. I could recreate it there but I don’t want to do that because it is not clear to me if and how the data there is synchronized with the data in my smartphone Railplanner app.Interrail seems to be aware that I will be traveling on 14/09/2025 but it does not s

I have reserved seats for my journey on an Avanti West Coast train through the ACP Rail website, but there wasn't a booking reference space where I could enter my pass number?Does anyone know how you can claim the train tickets for the journey (if needed), or do you simply show your eurail pass when asked for your ticket, when on the train? 

I am going to buy a Global Flexi Eurail pass and will activate just before use as suggested. Travel date will be 14 April 24.My question is that I want to book my ticket a couple of months out from use but it then needs to be paid for. Problem is that I won’t be activating until the day of?How do you get around this please?Very confusing and can’t find an answer anywhere?Hope you can help fellow travellers or Eurail Help Team.Thank you.

I'd like to travel from Rome to London. So that we can take a ferry or a plane to Ireland and but I'd like to travel through Switzerland just to see the area and get a hotel. Somewhere near a train station obviously. Any help is appreciated. We've never done the train system before.10 day rail pass. 30 days on vacation2 cruises to and from Florida USA

Good day fellow travellers.  I am Danie from South Africa.  I will be travelling in Europe for the first time since 2007. It is thus challenging but also exciting prospect since so much has changed since then. I hope you will indulge in all my concerns and questions. I will travel Europe and the UK in October extensively with a month long Global Eurail first class pass. I will probably create different numbered trips to keep things from getting out of hand. I am much looking forward to your advice and tips. Have a great one!

Hi, I know that seat reservations booked wirh rail companies (Eurostar, for example) instead of Eurail itself don’t show up in my app or account. Is it in any way possible to upload these reservations in the app or account? Can I or must I use a printed version or a download somewhere else to show to the ticket conductor on the train?

I was booking trenitalia euro city train from Geneva to venice, and the 2nd class tickets were sold out. I then bought the 2nd class priority seats. Is this an issue? Does this have any specific requirements?

Hey I’m trying to go from Riga to Kaunas tomorrow (11/09-25), but I can’t seem to figure out how to get my seat reservation. When I ask at the station, they tell me to book it online - but online they only accept mobile-pass, and I have a paper-pass. Does anyone know what to do 

In the mobile app, I have two passes (one for me, one for my wife). It is a 5 day flex pass. We have 5 different trips between cities. Should I create one trip in the app and add each of the city trips to that or should I create a separate trip in the app for each city trip? Also, I notice I have to duplicate trips and add to the other pass. When I reserve seats, how will my wife and I be assured to sit together? Thanks for your help.

We have purchased our eurail pass, selected our trips, and purchased seat reservations. The email confirming the seat reservations does not have any assigned seat . Im confused as to where we should sit without specific seat assignments

If I buy a EURail 30 day pass would it include the city public transport for example the city underground,busses and tram transport

Hello Do I need to use traveling day if I already booked seat reservations for a train and have qr code with ticket ?I do not have trains without “seat reservation required” for this day

Hello. It's my fist time in Europe and I'm kind of lost. My plan is going from Florence to Lucerne. What is the best route to do? I also interested in day trips in Switzerland, like Interlaken and Lauterbrunnen. And then I'm going to Paris. Do you guys think a 5 day pass is appropriate for me?