Solved

Hi everyone!I have the 6-day Greek Islands Pass and I have some questions:- Do I need the app installed like with the regular Interrail pass and activate my pass from the app?- It says trips must be purchased in order. Is the order for the first international trip in order to activate the pass, or do I have to purchase ALL the trips in order? I mean… can I get the tikets for the international days (go and return ) and later, do the reservations for national trips? - Once booked, can I modify my trips? How?- I want to visit Ithaka. It's not included. Can I use any discounts on the Athens to Ithaka route, or is it only valid for those listed on the 3 websites indicated on the pass? This trip is operated by another company i think.- My plan is to visit: Crete (3 days), Rhodes (3 days), Karpathos (2 days), and Ithaka (1 day). Any recommendation about this plan or other destinations?Thank you very much!   

For some reason, the website doesn’t let me delete a trip from my cart (a seat reservation I haven’t checked out). Because of that, it assumes I have used the two credits I have left, so I can’t book any other trips. 

Hello! We are trying to book a train on May 31 from Nuremberg to Rothenburg Ob Der Tauber. All the trains that day show unable to be booked. The problem looks to be the connection in Ansbach. Can anyone tell me what’s going with Ansbach and how we can book a train? Thanks! 

Part of my route is interrupted and replaced by bus transport. Thus arrival time is delayed ; so the route does not work anymore.Is it allowed to use an alternative route which allows (however longer distance via Switzerland)  continuing the trip?

Hey guys do you think I can make it to Berlin in time??? Thank you Interrail for this awesome app 

I am trying to book a seat on my first leg from Leeds to London Kings Cross which is an LNER train. The Interrail planner says“Not available from Interrail.euThis seat reservation can’t be booked on our website. Check 'More information' for other ways to book.”Firstly, does this mean that I can’t travel by this train at all?I tried to book a seat with LNER who is the carrier on this train. There doesn’t seem to be a way to book a seat without having a ticket.Can someone tell me how I book a seat in this case?

Hi ! I don't have a smartphone. I would like to buy a global pass before this weekend. Is it impossible just because I choose not to have a smartphone ? 

When I tried to connect a second traveller to the Eurail app, it closed as soon as I selected a trip and clicked “connect this trip.” This happened on my iPhone repeatedly. Any solutions? By the way, the passes were purchased together.  Thanks, MLZ

Hello fellow travellers,I have a one country pass for France and I want to go from Karlsruhe to Dijon this Friday 9th of May. Initially, my plan was to travel to Mulhouse via Freiburg and Müllheim on regional trains using my Deutschland-Ticket. I have (cancellable) reservations for the 17:46 TGV Mulhouse-Dijon. But because of the strike situation, I fear that the TER Müllheim-Mulhouse might get cancelled (it often does) and I am looking for alternatives.Is there a way to get on the TGV 15:12 Karlsruhe-Besançon (TGV) with my one country pass?If I am looking on this page https://www.bahn.de/buchung/start?KL=2&ET=PASSZUSCHLAG I get three offers: a) 15€ Passzuschlag one country (“valid for the German section for users of a one-country pass except German Pass”)b) 35€ Passzuschlag German Rail pass which clearly doesn’t applyc) 19€ Passzuschlag Global pass which clearly doesn’t applyIn my understanding option a) could apply to my situation. The person at the DB desk told me it doesn’t app

Je souhaite effectuer un trajet en train de nuit (22h44) le 18 octobre prochain (Euronight OBB) entre Cracovie et Münich.La réservation des couchettes est possible sur le site OBB mais impossible de trouver la liaison sur le site d’interrail et donc d’obtenir un billet.Que faire ?

Hi/Bonjour, We plan to reach Milan on April 25th (to get the night train to Syracus).We had seats reservation on Brussels-Koln and Koln-Basel, but we just get a message that DB timetable change and we have to find alternative. It look that I can’t book the alternative in TGV via Strasbourg on DB website…What are my passengers rights to get to Basel or Milan (if possible without extra fees...).Thanks for your help ! Joachim    

Do I now have to enter each connection exactly with the pass or is it sufficient to enter the departure station and the destination station for the day?

First time traveller here in Europe and so far using my Global pass here in Italy was a breeze. But, I got a notification that TGV- France will have a train strike on the 5th - 11th of May. I got a train reservation booked  on the 9th of May from  Zurich to Paris. Would this be affected? If yes, any suggestion on how to mange this issues, will be highly appreciated.I already got a hotel booking in France from the 9th - 14th of May. Thanks in advance 

HiWe just finished our Italy 9 days  leg today and travelling to Switzerland for the next 5 days.For this Swiss leg i have activated the following day pass:1. Milan - Lauterbrunen (5th of May)2. Lauterbruennen  to Lucern (7th of  May) On the 6th of May, our plan is to do the Grindelwald, Lauterbrunnen and hopefully wengen areas.Do I have to activate a day pass  on the 6th of May?Plan to go in Lauterbraunnen valleys, Grindelwald 1st on this day. Thanks in advance

I have loaded a trip and I believe I have inadvertently activated my pass, although I am not leaving for 2 weeks.  The trip is currently empty of journeys.I have imported the trip we have input into my partners phone. However this is now shown as a separate trip.How can I move my pass to the trip with all the individual journeys enteredOr how can I merge the two trips into oneOr how can I migrate the journeys from my partners trip into my activated trip, without having to re-input every journey. I find the app is not user friendly and is very limited in capability.  Any suggestions will be gratefully received.    

Hi,I’m new here and starting my first Interrail trip from 8th May where I fly to Copenhagen and from 12th May would like to take my first overnight train Malmo-Stockholm and the same day, when I arrive to Stockholm - second overnight train Stockholm - Kiruna. How I should count my days? as a two or three?And where I should book my seat reseravtion?Many thanks for your help X

I have manage to make a reservation for this section of the Bernina express. But since you are not able to add this section to your planner using the app, how do I proofe to the busdriver that I do have a ticket?

Hi, I am planning my summer vacation, but unfortunately it is constantly showing me:“You must split your journey. No connection” and so on. I checked the Finisch railway homepage and there are several connections there. Why cannot I plan it with Interrail Ticket? I am considering now not booking Interrail, but buying separately tickets. What do I do wrong? Thanks a lot in advance for your attention and answers!

I have been asking questions since February 25 , yes I get a response but no solutions just to be given links and told to wait 24 hours . I am now in France about to start our travels and on the “ my trips”  my name has the date and travels and a ticket but on my partner nothing . I have been intouch with customer service on messenger screen shot showed all and told the trips are all booked in both names . But why does she not have them under her name and tickets . As according to the app she would still have 15 travelers but days and according ti what we are told she is already travelling . Very controdictive ! we need to know we have tickets , we are Australians in France with no help , for two seniors travelling this is making out steam trip very stressful . Please help 

I will travel with a friend in Portugal in June and we want to book trains. We know that seats reservations must be reserved in Portugal but can we book just tickets for the train without seats before, in a french train station ?Thank you

No doubt this has been asked before, but we would like to purchase a five travel day global Eurail Pass for mid July 2025.  While our plans are pretty sure, if something were to change (health issues, etc) is it possible to cancel prior to the start of the trip?  If so, is it full refund?   Thank you. 

Yet again I am going to be affected by the train strikes next week in France. I’ve got a tight schedule, on May 9  from Mulhouse to Paris then the Eurostar to London.  Last time I tried to travel in France,  all the trains I’d reserved or planned to use were cancelled due to a strike -  and now it seems that there will be a lot of disruption again. May 8th is apparently a very busy travel day if anyone else is trying to travel then!. I’m thinking that I’ll have to  reschedule and go north via Germany as I have to be in the UK by May 9.  Does anyone know if there will be any trains at all from Basel to Mulhouse and return?  There don’t seem to be any buses that are well timed.  SNCF won’t release information until the evening before which is useless!  any advice would be very very welcome if anyone has experience with this issue: thanks.  (am arriving in Europe on  Tuesday)

I am trying to book Fast train for Milan to Rome for my trip This coming August 16. However, i can only see a 8-9hrs travel, its the regional train?is there a time table that the fast trains open up?like why it is not showing for augusg 16 ?when should i Keep an eye for the train? thanks for your response!

Myself and my friend booked a train reservation from split to slovenia andit had to be a paper reservation. The estimated delivery date is after we leave for our trip though. What can we do? Can we get a digital copy? We leave in 6 days so need to solve this soon. The reservation will arrive 2 days after we leave.

Hi all. My friend and I are traveling from Lisbon to Madrid on the 11th of July. I see there are no train times available yet (probably because it is far in advance) but can we expect there to be a train (+-9 hours) on that day? Or is it a more viable option to find alternative transport.