Solved

Hi! Does anyone know if the route Venice Mestre to Venice S.lucia is included in the global pass?

I need to buy a seat reservation from St Pierre de Corps from Champagne-Aderne. I bought the ticket using mobile option and when I try to buy in the website it requested me a Cover Pass Number but I don’t have this information. How can I proceed?

Hello!I’ll be interrailing with a friend this summer and she bought our interrail passes together through her account. Today we did our first seat reservation through her account too. It is normal for seat reservations not to appear in my interrail account, in reservations overview, even though they appear on hers? And since we've done everything through my friend's account, will I be able to activate the pass on my phone and have access to all the reservations?Thank you 

My one month global pass is valid for 11 months. Is that the start of the journey or the end? As an example: my pass was purchased on the first of May this year. Can I use it next year in April? If the first travel day is the last day of March?

I am so confused on how to use the trains in Europe. We are going to small towns across Netherlands, Belgium, and Germany. Someone said to get a Eurail pass, but on their website it doesn’t show most of the towns I want to go to on the drop-down menu. Do I skip the Eurail pass and book each train ride individually before I leave the US (like from the DB website, etc.), or do I blindly purchase a Eurail pass and just hop on the trains over there without reserving? Totally lost right now 😦

As a UK resident should I have a Eurail or an Interrail pass? What is the difference?

I have booke tickets but acidently entered wrong birth year and it wont le me change it in editing.there is no phone number to call for help.  please  Help!

Hello everyone! It is my first time using the Eurail Global Pass, and I thought that I could book a train from Paris to Barcelona online as I saw it was available. It wasn’t until I activated my pass and tried to book to discover that it is paper pass only, which was not indicated anywhere on the Booking Reservations part of the site. I have read from some other topics that it is basically impossible to get a ticket from Barcelona to Paris the day before for pass holders (I am flying in to Paris on Sunday, May 15), and I am incredibly worried that I will not be able to get there by train. Would anyone be able to provide some advice on the best alternatives to get to Barcelona from Paris in what seems to be an extremely likely event that I will not be able to secure a seat on the high speed train? Thank you very much for your help! 

Hello, is the global pass valid in the uk?Thank you!

Is it possible to interrupt an Interrail trip? So if I buy a 2-month ticket, then travel, say, 3 weeks and then come home again, work for 2 weeks and then travel a few days again?

Hi!I have an urgent problem. I bought a new phone for my trip, but the mobile pass is on the old one. I have ready contacten the customer service some days ago but no response. I'm starting my trip tomorrow. Is there a customer service employee who reads this? Or anyone an idea what I can do?Thanks!Cheers, Maureen

I have already entered all the stations on my trip but realized that I chose the wrong station in Reims France. I want to leave from a different station in Reims abut cannot figure out how to do this. Can anyone offer a solution? Thank you

I have bought a 2 months-global pass with the youth-discount. Considering that I will turn 27 years on the 21st of August, I was wondering whether this means that I will be able to travel after that 21st of August as long as I activate the pass before that date. Or do I have to finish my travel before I turn 27? Thank you in advance for your clarifications.Matteo.

Hi, i’ve never travelled in train before but i won an interrail pass.I wanted to book a ticket for the night train between Prague Hlvani and Krakow Glowny on wednesday 20th of July at 22:05 but it says “prices are temporarily unavailable”. And when i look at ÖBB website, it also says “ticket not available”. Finaly i looked on DB website and it told me “We are sorry, but we cannot sell your requested journey online”. Maybe the train is full, i just have no idea how this works.Thank you for your answers.

Hi, I hope someone can help me whit this little doubt. I don't understand what does it mean “from N/A” in front of “seat reservations required” into the app, when you search some of routes.  

My kids have the 2nd class flex pass and need to travel to Amsterdam from Mainz on May 26.  The Eurorail website says reservations are avaialble but not required on the 11:42 train tomorrow from Frankfurt to Amsterdamn.  They tried to get a reserved seat using the app but it said none are available. Does this mean passholders can no longer get on this train without reservations.  Or would they have to take a chance to find seats and if so, how likely is this to work. 

Hello,  I would like to change the starting date of my pass into today. i can only get to this screen:  What should i do to change my starting date? 

Does anyone know if I can travel everywhere in Turkey as the train stations do not show up in the app plan? 

Hi, I have problem to book seat reservaton in 2 trains. One of them is train going from Warszawa Centralna to Wien Hbf on july 4th and second one is going from Berlin Hbf to Warszawa Centralna on july 15th. In both of the them the reservation is required but inactive. The notification says:‘’Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.’’This notification shows on every available train these days. Is there any solution to this problem or I have to buy full fare ticket?

Hi There,Hi have a couple of questions related to adding passes to a trip and make reservation for 2 people:Can I add two passes on my phone for reservation purposes? Can the second traveler add it to his phone in order to “activate” it at a later stage? Can I make reservation for 2 travelers with my phone indicating second traveler informations and if needed pass number? Will this be reflected on his phone when he connect his pass to our trip? Is it mandatory for the second traveler to make his own account to use the pass?For the time being this is all and I thank in advance people available to answer the above.Kind regards,GigiP.S. As I will have additional questions moving forward should I use the conversation option rather than the question one?

Trying to get to Hendaye from paris at the beginning of september but the only train available seems to be the Inoui TGV… and I thought that they wouldn’t accept the eurail pass

Would just like to double check that none of these need a reservation. Thanks :) 

I am trying to make a train reservation with my interrail pass from Rotterdam to London. First you have to log in. I did that so you can see the what reservations are availlable from ticket holders. The only day (3 june) we need to make a reservation, says they are all €0 and " prices unavaillable".  I know there's a max. Ammount of interrail holders that can make reservations in an Eurostar train. But ALL other days seem to be just fine. Does this mean theres just a bug or something? Or  are we not able anymore to make reservations for that day?. If so, this means we have to buy +€400 worth on Eurostar ticket for 1 train... That's is more then the Interrail ticket itself we bought.  Does anyone know, if this is the case, if we need to buy those tickets, or is it possible to go without reservations & tickets....? Thanks

I am trying to book a reservation for myself and my 2 daughters with my eurail pass- it says that the reservations are not able to be made on eurail.com- how do I get them? We are traveling from Paris to Nice, Nice to Rome, and Rome to Naples (and back to Rome)- on different days….

I am looking to book a couchette for my family in July for the 1am train from zagreb. It indicates it has couchettes as a service but I can't seem to be able to book one. Any ideas??