Eurail & Interrail Passes

Is there a way to book with B-Europe (London to Paris) without having to wait to get a pass cover # from Eurail? Or is there a fast way to get the pass cover #? thanks !!  

I need pass cover number to make reservation through b-europe site. But they only tells about how to find pass cover number in you paper tickets. 

hello, having no news from my file, I send you a message.  Indeed, I could not use my pass because of the covid and you had to send me a new one because I sent back the old ones and I have not heard from you.  can you help me and tell me where it is?  thank you very much and wish you a good day ! I have 2 pass so This is my orders number : IN30196672-1IN30196672-2If it's possible i would like to change the pass for the next year, but maybe in a different month, I dont know immediatlyThanks you very much for your help Suzie Macanas

Hello, I would like to ask a question about buying an Interrail pass. I would like to go to Italy from Monday to Thursday and travel around cities in there. I will be starting my trip in Czech Republic and then I won’t go back there by train because I will fly on my way back. So I would like to ask, if it is necessary to buy an INTERRAIL GLOBAL PASS when I will be just starting in Czech and then I will be travelling only in Italy or if I can buy only ONE COUNTRY PASS for Italy. I'm not sure that I won't get into trouble after that if I travel from the Czech Republic, then I'll only be in Italy, but the start is in another country. Thank you. Best Regards Valentýna Vavřičková

Do first class pass holders get access to the private lounges in St Pancras International if you have a Standard Premier ticket booked?

Can I receive gadgets and the paper version of my ticket with the Mobile Pass?

Hi everyone, first of all sorry for my bad english. I am traveling to Europe in August, and I want to go to different countries (England, Scotland, Ireland, France, Italy, Belgium, Germany, and others). In that matter, I want to know if it’s better to purchase an eurail pass, or if it’s more suitable to buy individual tickets each time. I want to visit a lot of cities in each country, and also do long travels (like from England to Scotland). We are 3 adults, one of them with intelectual dissabilities.   Thank you so much for your time!!! Please help this chilean in trouble 

When I try to activate my pass on the mobile app, it tells me that it is activated on another device, but I don't remember having activated my pass on another device. What should I do ? I'm leaving in less than a week and I don't know what to do if I buy another one or what.Thanks

Hey Eurail friends!Does anyone know if it is possible to exchange a pass type, without first purchasing the 2nd pass type that you wish to hold?My partner and I purchased 5-day Global passes, & as soon as we did, we went to book all our trains that we planned to take, and they were all completely booked up! (For some reason it only shows you actual availability on reserved trains after you buy your pass?) So we had to get flights around europe so we could meet up with our hotel bookings. We would like to instead get a One-Country 3 day pass, since we’ll still be able to use it when we get to Italy and train around. Problem is, I don’t have enough money available on my Credit Card currently to pay for both passes (eurail says their pass exchange works in a way where you have to first purchase the new pass that you want, and they’ll refund you the difference, with a 15euro service fee per pass)Does anyone know any way around this? I

Hi everyone ! Any idea to solve my problem ? here it is.2 days are indicated Travel day in My Trip while I cancelled these trips. I onlyThanks !!!I can no more use them and in the same time My Pass says the days are free…Thanks !!!

Hi,I have a problem with a night train from sweden back to  my residence country germany. When using the night train from Malmo C to Hamburg the mobile pass uses my last inbound travel day on the 18th april but i need it on the 19th april to get back home. The workaround i have found here does not work because the last stop of the train is in Denmark before midnight. Border crossing to germany should be around 3:00am.Does anyone have an idea how to use it correctly in the app to have a valid ticket?  

I'm not certain about how many days I would need to use out of my pass to take night trains, as on the web says that I would only need a day, but on my app on all the journeys with trains that arrive after midnight it says +1day.

Hello everyone! Quick question, I hope you can help me. I have won an interrail pass on a social network competition, but lots of month have passed and I don’t think I will be able to use my prize. I didn’t activate it or anything, I just have the code but never used it. Should I consider it lost? Can I get a refund even if I didn’t pay for it? Can I extend it somehow/also by paying? Thank you in advance guys!

Hello, good afternoon. I have a question. If I make a direct trip (without transfers) between Freiburg and Valencia, leaving one day and arriving the next, it counts as 1 day of the pass according to the website. However, I must make transfers, the fact that it is not a direct trip, counts me as 2 days of the pass for the transfers in Lyon, Barcelona...?

I need help:Before starting my trip, I activated the Interail mobile pass on my mobile. This phone broke before I started the interail and now I can't activate the mobile pass on my new phone. How can I activate it on my new mobile, without being able to access the one that is broken? I'm not traveling yet.

Hello,I urgently need my pass cover number for a train I plan to ride tomorrow! ES 9121 from brussels to london. I tried calling SNCF to book the tickets and they redirected me to Eurostar, and Eurostar’s phone line is only telling me they are “experiencing an unprecedented number of calls, please call back later”Please help!!!

I cannot log into my account. When I click forgotten password I do not get any emails. When I try to create a new account it says address already registered. I probably signed up with Facebook, but I don't understand what that means for passwords.I cannot find any customer service phone numbers and there is no point going to the station!I don't know what to do, does anybody have any tips?  

Hi there - just wondering when building my route. Do I need to start with london if that’s the city I’m flying in to or do I put the first destination as Paris if that’s my first stop with using the rails?

Hello Everybody, we are from Munich and bought the global pass to make out route (Munich to Köln 10.June; Köln to Amsterdam on 11th June, and now we would like to take a train tomorrow (14.June) from Amsterdam to Hamburg, but we can not book it in the app, because according to the railplanner app, we have no out/inbound journey days left. The train to Köln is shown as an inbounding, but this can not be right, because we haven‘t crossed the border back to Germany yet.How can it be, that our inbounding is already used, if only we made a stop in Köln, before we drove further to Amsterdam?We would really appreciate a quick answer, because of our upcoming Travelday tomorrow.Best RegardsAndreas Seichter

Hello :)I have a question! In July i will travel to Hungary by interrail (i have the 30 days pass). In August i will travel to Italy by interrail. In between this 2 trips i plan to go back to my country of residence (Netherlands). I know you only have 2 days traveling in you country of residence. But what have i got to do when i travel to Italy?For example: i use my 2 days traveling in my home country with my trip to Hungary.We will take the Thalys in the Netherlands to Paris. We already made an reservation for the thalys and paid money. So what i don’t understand = Do i have to buy an extra ticket thats valid in the Netherlands: from the station we get on the Thalys (Rotterdam), to the first station accros the border in Belgium? Or does this qualify as being part of the interrail because its on the international traject? And if the anwser is yes on buying an ticket, then on the way home we have to buy an ticket from

Hey, I am studying abroad next to my home country and got a two months interrail ticket. I am aware that there is the inbound/outbound rule but I don’t find anything about if this counts for all tickets (even for those where you could technically travel ever day). Does this rule apply for all interrail tickets or only for these where you have limited travel days? Can I travel to my home country from my student residency as often as I want?  Thanks in advance!

Hello! I’m originally from Germany and I’m planning to go from Poland to Amsterdam on my route. Thus I have to travel through my own country in order to get there. Is my pass still valid after travelling through Germany? Thanks for the answers :))

Hello,I took a global pass in mobile format, however countries are not on Rail Planner so for example when I travel to Estonia on a regional train how do I justify that I have an inetrrail pass and that this trip is included in the pass ?

Bonjour, je réside en France, mais je voudrais partir depuis l'Italie pour aller en France puis rentrer en Italie. Est-ce possible de partir d'un pays autre que son pays de résidence avec le pass global? 

Hi!I am Rama from India. I purchased 2 EURORAIL GLOBAL PASSES  in Dec, 2019 initially valid till Nov,2020 from Rail Europe but could not travel due Covid-19. The passes were automatically extended till Nov, 2021 but I am still unable to travel due to Covid situation. I want to extend the validity of the passes till June, 2022. I tried to send the request for extension to Rail Europe Customer Support on 22nd Aug, 21, but the email bounced back. I sent the request to Eurail on 22nd Aug. Eurail acknowledged the mail and assured to reply within 4 days. On the 4th day, Eurail wrote me seeking more time to address my issue of extension. Eurail informed on 12th Sept. that i should request to Rail Europe through ‘Contact Form’ for my request. The ‘Contact Form’ does not have any item for extension of the validity of the passes.I do not know how to request Rail Europe for this cause.Please advise