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Eurail & Interrail Passes

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Julian WebbNew aboard

asked in Eurail & Interrail Passes

Exact travel duration

How is the travel duration calculated exactly? I would like to use a two month pass and travel from 17.08 - 17.10. Does this work? Or does “two months” mean “8 weeks”?Thank you for your help!All the best

2 years ago

steamfoxNew aboard

asked in Eurail & Interrail Passes

Mehrere Einzelfahrten an einem Reisetag

Kann ich mit einem Reisetag beliebig viele Fahrten machen, sozusagen kreuz und quer durchs Land fahren?

2 years ago

kafdubNew aboard

asked in Eurail & Interrail Passes

Interrail vs Eurail

Hi there,Why there are two types..InterRail and EurRail? I am EU citizen and my wife is a non-EU citizen. We want to travel together but it feels like that we have to buy separate ticket and take separate train.Can you please explain whats the difference and why its not confusing??? Looking forward and many thanks.Regards,Kafil

2 years ago

SparkyElRail rookie

asked in Eurail & Interrail Passes

How the time bracket works

I was wondering how the month pass works? Is it a certain numbers of days or it is from 1st of the month till the end? So I wanted to get 2 month pass and start traveling on 9th of the first month. My question is, is a pass valid from 9th of the first month untill end of the 2nd month or it is like 62 days total? Couldn’t find the answer in term and condition nor in FAQ.

2 years ago

VictoriaRail rookie

asked in Eurail & Interrail Passes

Cancellation mobile pass

I bought two mobile passes a few days ago, with the starting travel date on 14/8. I also purchased the Plus upgrade, so 100% refund should be possible. However the return policy page has been unavailable for the past few days: https://www.interrail.eu/nl/interrail-passes/ordering-info/return-policyI tried to contact the customer service several times, but I only hear back from you after 3 weeks. Please help me cancel the global passes

2 years ago

Jacqueline TemplemanRight on track

posted in Eurail & Interrail Passes

Barcode no showing

I have a 3 month continuous pass I’m halfway through my trip (6 weeks of travel) my journey. Sometimes my app has glitches but normally they work out. I’m on a train from Vienna to Salzburg then to Munich then to Berlin. All in one day. My trip is saved, I have seat reservations, and the trip is saved to my pass. But when I select to show my pass the barcode does not show and it says I have no journeys that day. This time it has been hours and I’m on the train but the barcode is not showing. How do I get my ticket?

2 years ago

SVdVFull steam ahead

posted in Eurail & Interrail Passes

Does the mobile pass work?

Hello :) So back in january I bought my 7days mobile pass because I didn't know yet when I would travel (and ofc Covid-19).Now I have a plan where I'll go and when but after following this forum for a little bit I have the impression that the mobile pass doesn't always work.. smoothly 😅. Tickets dissapearing etc. Is this really a big problem that happens a lot? How do I prevent this from happening? And what if it happens? Last time I used Interrail I used the Paper pass and that always worked 😂 (plus I had a souvenir hehe)Thanks for all tips and information you can give me :)

2 years ago

Steve HallKeeps calm and carries on

posted in Eurail & Interrail Passes

Four Months' Pass

I am looking to complete a bucket list tour of Europe as soon as the Covid restrictions are listed. I have been planning carefully for several months. The reality is that I will need a four months’ global pass. Such a beast does not seem to exist. Yes, I could buy a 3 month + 1 month or 2 x 2 months’ passes but that is an expensive option. As we all know the price reduces exponentially per day from 1 to 2 to 3 months but the jump to 4 is not attractive. Is there a workround, please?

2 years ago

RAWLSUSARight on track

asked in Eurail & Interrail Passes

Eurail 1st class vs. 2nd class

Besides wider seat, wifi, etc. as advertised on the website, are there other benefits in reservation, luggage space in 1st class cabins, change of trip, etc. We are planning a trip between Germany, Czehia, Hungary, Austria, possibly Switzerland, I don’t see much direct night train available to warrant a 1st class purchase. Any insight to the differences is appreciated.

2 years ago

Lotter LebenNew aboard

asked in Eurail & Interrail Passes

Trip from Germany to France

Hey guys, We need your help. My best friend and I are planning a Trip to Brest, France. We are starting in Berlin (main station) and thought about taking the train down to Mannheim (main station). The route would continue with a TGV connecting Mannheim and Paris (Gare L’Est). The route from Paris to Brest is also clear, now our question is: If we buy an Interrail Pass for France only, does ist cover the trip from Mannheim (main station) to Paris Gare de L’Est? Because it is an TGV and going to France? If u have further questions, comment down below. Merci bcp! Zoe and Lotta

2 years ago

cedricNew aboard

asked in Eurail & Interrail Passes

TheresaNew aboard

asked in Eurail & Interrail Passes

Travel through other countries home

Hello everyone, We're (my sister and I) supposed to go home from France to Germany on the 12th, but in Germany, trains are currently cancelled on that day so we would have to find another way home. Is it possible to travel through or into other countries like the Netherlands to get home? Or is that not included in our One Country ticket? If we could go to, say, Enschede, it'd be much more convenient for us. Does anyone know or are there fellow Germans looking for the same problem/solution?

2 years ago

ibohemeRail rookie

asked in Eurail & Interrail Passes

Sharing a free travel day with a friend

dear all,I am wondering about one question, which I cannot clarify therefore:Is anyone of you experienced with sharing a free travel day with a friend? E.g. travelling from Prague to Munich with your Global pass and writing 2 times the same destination to the pass? (one for you and one for the friend, who accompanied you).Waiting for your experienceigor

2 years ago

Thibault WoivreNew aboard

asked in Eurail & Interrail Passes

Is Eurail Pass all inclusive ?

Hello ! I’m new, this might already have an answer somewhere but didn’t find anything.I’m considering getting one, but I red online that in some situations you might have to pay an overhead cost to travail.Is every train Europe => Europe included ? What are the exceptions I should know about ? Thank you !

2 years ago

Tarek DiebäckerFull steam ahead

asked in Eurail & Interrail Passes

Mobile pass disappeared completely

Dear community,I have been experiencing a lot of issues using the mobile pass in Interrail's own app. I have been trying to get support from the customer service for more than two weeks now but only received one standard answer to update the app which didn't help me further since my app was and still is up to date. Please let me know if you have any idea how to fix the issue I'll describe below.In the beginning of my travels everything seemed to work fine. After a while different sections of the app (journey details, ticket with QR code,...) started disappearing again and again, I could first help myself by taking screenshots during the times when the app was working. However, for more one week I am not able to access My Pass and My Trip, I can not see my ticket or my journey at all. It looks like I never added a ticket but when trying to add my pass again, it says that "This pass is already on your device". It just seems to be locked or hidden for me in some way. I don't dare uninstal

2 years ago

Oualid AyoubRight on track

asked in Eurail & Interrail Passes

Jours non utilisés

Bonjour la communauté, j’ai une question à vous poser concernant le pass Europe, j’ai opté pour un pass 7 jours sauf que je rentre chez moi en avion, est ce que c’est possible d’utiliser les jours restants pour se déplacer dans le pays d’origine (France) pour information j’atterris à Nice et je dois rentrer chez moi à Paris. Merci beaucoup.

2 years ago

Samantha GabayNew aboard

asked in Eurail & Interrail Passes

Global Pass Usage

Hi all! I am looking to book a post graduate Europe trip with my college roommates and was wondering what it would mean if we booked the 15 or 22 day Global pass? I see that it says we have 15 rides or 22 rides depending on the package we choose, but I was wondering if it means I have to use all the passes in a row? Or is it that I have the 15 rides for a certain amount of time and as long as I use them in that time frame it is one price? Any answers or advice will be helpful!

2 years ago

funveenNew aboard

asked in Eurail & Interrail Passes

Exchange of 2020 global pass

Dear Interrail Team,I have requested an exchange of my 2020 global pass after my journey was interrupted due to covid measures in spring last year. Following your advice I asked for exchange at the train station where I purchased the original pass. The staff there had no clue and told me to contact Interrail directly. That's what I did more than a week ago and I'm still waiting for a reply. I want to start traveling on 11th August and would really appreciate your reply before that date.Thanks,Marco

2 years ago

Marcela CouseloNew aboard

posted in Eurail & Interrail Passes

Devolucion pases

Quiero devolver los pases pero nadie responde mis mails! Ayuda en castellano por favor

2 years ago

Romy Rippen

posted in Eurail & Interrail Passes

Interrail and COVID

Hi all,I’m from the Netherlands. And will travel Monday 19 July, this I’ll be my first time traveling alone. At the moment the positive tests in the Netherlands are rising a lot compared with a few weeks ago. Now I want to know how people from my country are thinking about the current situation. I hope, someone from the Netherlands where I can connect to and talk about the situation, maybe I’ll see different aspect or who someone who have more experience with interrail traveling. Hope to talk to someone and have a conversation with :DYours sincerely, Romy

2 years ago

mchamatRail rookie

asked in Eurail & Interrail Passes

Global Pass 5 day in 1 month

So here is my situation: I am coming in from California, my first day in Europe is September 5th (Madrid), then to Barcelona (September 7th), then on to Switzerland (September 10), where I plan to be for several days and travel within the country.I bought a 5-day within 1 month first class global pass, so my question is, what counts as a travel day? Is local transportation included and counts as a travel day?Thanks

2 years ago

JantieneRail rookie

asked in Eurail & Interrail Passes

Wrong name on pass and after 6 days still no answer from Eurail

I’am waiting for 6 days now for an answer from Eurrail to change my name on my mobile pass. Is there a way to do this yourself in the account? I haven’t activated te pass yet, but I need the pass soon.

2 years ago

KAJKeeps calm and carries on

asked in Eurail & Interrail Passes

Ferry and travel day

I am taking a ferry to night leaving at 22.00 and arriving 6.30 tomorrow morning. Is it right that I can put in 4. August (and not 3.rd august) in my travel day. In my trip plan I have put the ferrys date and time of departure though. Regards Karina

2 years ago

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